Thanks for the follow up! Couldn’t believe the amazing experience I had at Autohaus of Peoria! From the moment I walked in(drove) I was greeted with a smiling face, my advisor explained the process and pricing very well, I was offered a beverage and even shown around the dealership waiting room. Very impressed with the new ownership and management team!

Ive bought and sold a lot of cars but never have had such a smooth transaction with no hassles period. They stayed after hours to make it work around my schedule so a huge thanks to them for being 💯 about the deal we arranged prior to me traveling 6 hours. Awesome guys that are on top of their game so I will be back in the future

Our sales guy was quick polite and his knowledge of my vehicle made my experience much smoother. I will be back to get my next purchase.

The sales person was absolutely amazing. He understood and appreciated the finer nuances of vehicle makes and models and helped guide me toward my eventual purchase. I only regret that the car I bought was not on their lot.

We had a GREAT experience at the Autohaus. Joe took care of us and was easy to work with. The process was easy and smooth. We are very happy with our recent purchase and can’t wait to pick it up!

Great dealership and very friendly, they add a $2500 paint warranty to every car and didn’t notify me of this until I was signing paperwork. It’s nice to have a warranty but they should be upfront about it. Other than that it was a good experience.

The sales people and all the staff were great. Jackson made the experience amazing. It was very smooth and he showed how much they value your business.

Thanks Jackson for your great service and the quick work of helping us buy our Acadia Denali in less than an hour and a half! Amazing! Also for us, just looking at a vehicle and not planning on anything but that while having our kids with us, being cool, calm, and collected. You were great! Thankyou! We love our suv! It’s so smooth and comfortable! Everything we were looking for!

Malyk is just a great guy - was friendly and helpful. He was pretty busy often (what do you do).One criticism Id have with the dealership was the communication wasn’t as good as I’d hoped - I was antsy to get a car but it took a lot of my own effort to keep the ball rolling.Take that with a grain of salt though - I don’t know what running a dealership is like or how busy they were (didn’t seem busy, but I couldn’t be sure).Kind sales manager (Steve) - an old soul.Eccentric Finance manager (Aaron) - personable once business was out of the way.Overall 5 stars. I’ll be back in a year for my “date car.”

Great customer service! Our salesman, Jackson Leuba was patient and kind, unlike other dealerships we’ve experienced. Aaron in financing was great as well. Happy with our purchase-thank you so much!

The Audi Peoria team is worst starting from sales person, manager to finance person. They try to make you fool by giving falls price match promise and showing unrealistic values. We customer do understand that at present you dealership has better time due to chip shortage but the excuse of not selling at low price due to we have limited cars on lot? Is this model show off dealership or interested to do genuine business. I have seen owners comments on previous reviews. Let me tell you, you need to work on your team for better business. If interested to discuss more please feel free to contact.

Jackson made the car buying process so smooth! I appreciated the time he put into making sure things went well.

I had a very good experience working with Jack. He was very professional in every way and followed up regularly. I was in the car business for over 10 years and I know professionalism when I see it. Jack is a very good communicator and we will be back to see him next year when it’s time to purchase a Mercedes for my wife.

Communication was quite smooth and Shane took great care of the whole process of my cars servicing.

Jackson was the pinnacle of excellent customer service. He showed up with a smile on his face and was eager to help get me in a car! I will absolutely be coming here for my next car!

I had a wonderful experience purchasing my vehicle. The process was stress free and pleasant. Shawn Zachman was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. I love it. Can’t wait to do business with him again.Tammy Zachman

Highly recommend Joe Plachno as your salesman!! He was so great to work with and very helpful and accommodating.

We purchased a Porsche from Autohaus of Peoria. Jack was our salesman. He was very knowledgeable, professional, and had great communication throughout the process. He was very low pressure and made us feel comfortable from first introduction until we left with the car.

Had a terrific experience at Autohaus, purchasing my new vehicle. Everybody I dealt with was very friendly, helpful, and prompt. No game-playing, everyone did what they said what they would do, and it was a very quick visit at the dealership before I was on my way home with my new vehicle. I’d highly recommend Autohaus (and my salesman, Malyk) for anyone who wants a low-stress experience when buying their next vehicle.

I had the best experience at Autohaus of Peoria. I didn’t feel overwhelmed or pressured and the experience was great. Jackson made it as smooth and easy as possible. Customer for life.

Just purchased a Mercedes that I LOVE from Joe Plochna at Autohaus in Peoria. It was by far the easiest car purchase I have ever had and he was super friendly and knowledgeable. I would definitely recommend Joe and Autohaus to those in the market for a new vehicle. The one I purchased is pre-owned but in beautiful condition and I couldn’t be happier with the whole process!

Our sales guy, Jackson Leuba was great. Stayed very late on a Saturday to finish our deal. So did the finance guy, Aaron who had a 3 hour drive home.

Great experience buying a new car. Our salesperson Shawn was very knowledgeable and helpful through the entire experience. Definitely recommend him and the Autohaus team!

Had a great time! Friendly, fast, worked with me. Test drove the car I was looking at as soon as I got there. Jack, Luke, Malyk, and Steve were all wonderful!

We recently purchased a car with the help of Joe Plachno, and sincerely appreciate his help! I would recommend working with Joe, hes personable, fun, and honest!!

Malyk Parker was awesome! We had to jump through some hoops with our trade-in, but they made it go as smoothly as possible. Malyk and everyone that helped us was so helpful and made it a very nice experience.

Service manager and staff are very helpful and knowledgeable. Very pleased with the vehicle and the service staff.

I was so pleased with the service here! I was comfortable and extremely satisfied with how helpful and quick everyone was . Thank you !

One of the only places in a 50 mile radius that isnt price gouging people on cars. I will 100% go back for our next car. And their inspection where very generous on what they found as being sub-par, was ok with me. They put 4 new tires on the honda accord 60k tires. They are $130 tire. I COULD NOT BE HAPPIER!!!!!!

Came from Nebraska, Jackson was great, stayed late, got us fair trade and made the process easy!

Just wanted to give a huge personal thank you to Kellie Ferrier for helping me out with my purchase of my new car. She was attentive and supportive of what I needed in a vehicle and guided me all the way of my purchase!!!!! Thanks again Kellie

Jackson was great to work with. Not pushy and listened to me and what my needs and concerns were.

You’re a professional courteous and prompt business to work with,,,, I would highly recommend them to family and friends.👍🏼

Malyk was awesome to work with! He was extremely knowledgeable and patient with all of my questions. I would highly recommend anyone looking for a exceptional experience to go see Malyk and the team at Autohaus of Peoria.

Just giving a shout out to Jackson! Thanks for the great hospitality and knowledge in making the process a smooth transition all around 🙏

Everything went great and quick! Would highly recommend!

Excellent Sales department!! Shawn was great to work with.

Malyk is the best, very happy to work with him and continue to.

This place has worst service they over charge people for brakes for Audi $2000.00 didn’t even have the car for 2 yrs. don’t buy a car from this place. Bad service bad management 3 weeks I can’t get a hold of no one. The service team doesn’t know who is working there or don’t know anything. The sales department don’t know anything either. If you are running a dealer take care of customers the buy from you. I will never buy an Audi again.

Purchased a 2021 Tiguan SEL R-Line. I was able to get the exact model and options I was looking for. I’d highly recommend Autohaus of Peoria. Malyk made the process effortless on my end.

Jackson was a great salesman.

Jeremy was very helpful and professional. Answered all of my questions and was very polite.

We’ve been servicing our Mercedes at AutoHaus for a couple years now and just bought an Audi Q7 from Shawn Zachman. The transaction could not have gone smoother. He is very knowledgeable, respectful, and doesn’t pressure. The paperwork process with Malik was just as smooth and enjoyable. The entire staff at AutoHaus is great!

Great people very accommodating and more importantly they had great products at good pricing. Go see Lucas he’ll work with ya.

Had a great service today! Thanks!!

Joe is the man super helpful and very professional

They were a bunch of caring people.. they treaated us like family.:

These are bad guys. I recommend not to do any business dealings with them. Its my personal experience

What pleasant and knowledgeable people. David Slyman really did a fantastic job.

People here are friendly and fun.

I can’t say enough about Jackson Leuba—he made this experience a terrific one!

Jack was great to work with.

Very friendly and professional staff!

I hate making bad reviews about anything, but they have been horrible service since the start. Paid $1,400 for them to fix a problem that consisted on after the fix, and all they did was attempt to make me pay for them to try to fix other things. Waste of over a month of my life and plenty of money. I heard from a lot of people they were bad, but didn’t believe them since I thought an Audi dealer was supposed to be of high quality. Trust me do not go here for anything you don’t have to.

Worked with Luke and Michael. They were very friendly and professional.

I felt as if it was hard to get a hold of the service department to get my vehicle serviced. On top of that i had an alignment done that was not done correctly so i had to take it back to have the alignment redone. They also installed new tires and when i received the car there was bead sealer and tire soap all over the tires and the wheels. I will only take my car there when i need to because they are the only Audi place in the area, otherwise i will do everything i can to my own vehicle.Response to owner: I feel it is not place to reach out and try to contact you for me writing this review. I never got a follow up and if you do not care enough to follow up with a customer that shows you do not need me as a customer.

We had the good fortune of having Tony Plattner show us three different models we were interested in test driving. Tony had an incredible amount of knowledge about each vehicle we drove and really took his time explaining the pros and cons of each make and model. We had a lot of questions after our initial test drives and Tony was very prompt in getting back to us. He was instrumental in getting us into the right vehicle for us and we are extremely happy with our Audi. Our purchase experience here was excellent!

Ordered a 2019 SQ5 in April. It arrived a few weeks ago. I am extremely happy with the vehicle, and the whole process was one of the smoothest Ive been through with a dealer. Simple negotiation with Nikita on pricing, with only a few communication hiccups along the way that were promptly corrected. Was able to work out an acceptable deal on additional packages/coverage, as well. Overall, it was a good experience and their location is very inviting for both purchasing and servicing vehicles. Looking forward to dealing with them over the coming years of ownership; hopefully all goes well and Ill be buying from them again.

I was extremely pleased with the service that I received in purchasing my Audi Q5. Tony Plattner was extremely knowledgeable and spent a lot of time with us in helping to make our decision. I would definitely purchase a vehicle from them in the future.

Love my new Mercedes GLC 300!Great customer service. Tony Plattner was so helpful. He answered all my questions and made the whole experience seamless!

I am very disappointed with the service. I brought the car after making an appointment online (confirmed online), and they could not give the service because it was not scheduled. Next appointment available in 1 month...Obviously, I am not coming back.

Ive own an Audi vehicle for over 6 years now. Back in 12 and 13, I did have a couple of rough experiences at Audi of Peoria but since then, Ive seen the results of their improvements first hand. Im never disappointed whenever I stop by for service or a car wash. Kester has been a great asset in the transformation as he is a gentleman and very professional. Keep up the good work Audi of Peoria!

Bad experience. I went to check and test drive Q5. Sales rep didnt give proper details of price. We went test drive for just a mile.

Ive had mixed results with this place. There have been times when Ive gone in and gotten terrible customer service and felt like I was getting worked over by the sales staff. However, I will say my wife bought a new vehicle from them and they were good to us. The sales manager, Nikita, seems like a good guy. Also their service lounge is awesome...probably the best in Peoria.

Great dealership and sales staff. Bought my A4 a little over a year ago and have had it in for regular maintenance (oil changes, etc) on 3 occasions. Although they can be scheduled out a while, Ive never felt like they werent attentive to my needs or didnt provide adequate service. Will be back to look for a new car for the wife shortly and would highly recommend to anyone.

Sales person Tony Plattner is friendly, responsive, helpful and has a no-pressure approach. Id recommend Tony if youre looking to buy from Autohaus.

I recently purchased a vehicle from Brand Specialist Tony Plattner and could not have been more satisfied with my overall buying experience. He was professional and did not apply any pressure to make a sale. Tony, Lucas, Jeremey, Molly, and the rest of the service staff were friendly, helpful, and attentive to all of my needs. The complimentary cafe was a nice surprise. I would highly recommend Autohaus of Peoria for you next car buying experience.

I have purchased a couple vehicles from Autohaus of Peoria some time ago. Now I am currently employed here and I must say that the Pearl group is a great team to work for! All of the managers are great and easy to get a long with. That being said, we make the car buying experience extremely easy and headache free!

Go see Blake. He is wonderful. Super nice, kind, easy going, and not pushy! I wasnt able to afford my dream car but one day I will...and hope hes there still!!!

I would like to thank our salesman Tony Plattner and the staff of the Autohaus of Peoria for a wonderful experience. We recently traveled to Peoria from out of town to test drive a GLC 300 we saw advertised online. Unfortunately for us it was raining when we arrived but Tony was very accommodating and made every attempt to make us comfortable. I really appreciated his willingness to be helpful and never pushy. The entire process from when we arrived to when we took delivery was enjoyable and top notch. We look forward to working with Tony and Autohaus of Peoria in the future.

I took my vehicle here yesterday and the staff was excellent. They reviewed my problem, provided and solution and repaired it within a few hours. Thanks for your professionalism!

Tony was very patient and the team was able to find the car I wanted in a timely fashion!

Car salesman (Tim Grob) was the best!! He is a specialist for a reason..he knows how to treat people and wants people to have the best for them. And everyone there are serious about helping people and not them!

Tony Plattner was the sales person we dealt with when we purchased our new GLC300. We look forward to the future if the service is as good at the finish as it was at the start.

Now I normally do not right complaints unless I’m seriously disappointed. Your service was terrible. At first I told the parts guy that I needed a WHOLE replacement key because I lost it and I would have to have the car towed, so I preordered it and when the lady at the cashier was checking me out I asked again if it was for the whole key and she said yes. So you guys said the key would be in by Wednesday. You never called when the key came in, I HAD to call Thursday and they told me my key was in this morning. Also you guys didn’t even even know my car was there even though it was sitting right in the service area. So if I had never called you guys wouldnt have done anything So they switched me over to scheduling and told they will get it done Wednesday. They PROMISED me by Wednesday night. My roommate even confirmed that with the manager that it would be done since he was up there for an alignment . So I paid extra money to ship my car overnight to get it there in time since I was going to be done “supposedly”. Turns out that your guys didn’t order the metal part of the key! So I basically wasted money on paying for overnight shipping and waiting time with you guys. You made sure I prepaid, but you didn’t make sure you order all the parts. The plan was to have this done before the storm hit because I did not want my car outside in the hail. So after 3-4 more days my metal part came in and kester said he would work on it tonight. Well another 2 days pass and it turns out my car has been finished 2 days ago and I NEVER got a call! I mean this is absolutely unacceptable. I’ve been a loyal customer for years and if this is how it’s going to be from now on, consider me gone.

Overall a good experience! Tony Plattner did an outstanding job taking care of my wife and me from start to end. Explained everything.

Service department is outstanding. Sales department is greedy and wont meet people at a reasonable price. This is probably why I see more Audis bought outside of Peoria.

Kester and Paul did a great job with scheduling; the work got done on time and the post repair detailing made the car look like new. Another satisfied customer.

Blake Hutter was attentive, knowledgeable and made us feel at ease without any pressure. A truly wonderful experience. Ask for him always!

Consistently good experience here over several years. Service staff is knowledgeable and personable, and they are easy to deal with.

Kester was awesome - he is so calming/professional/detailed oriented - just all around one of the best on this Audi desk - please do not let him go as he is absolutely the greatest

I got a nail in my tire AND a safety recall notice. I called up Kester as I didnt know the process and this BOSS gets things handled RIGHT AWAY!!! I was treated like one of their own and greatly enjoyed the customer service. The reason that I love Autohaus is that when they looked at the nail, it had not punctured anything and because of THEIR HONESTY, I wasnt swindled into buying a new tire. A car place that you can trust!!!

Excellent service. Staff were friendly and professional. Detailing job was excellent.

Excellent service. Very professional and friendly advisor, very comfortable lounge area.

When I was shopping last week my Q5 flashed a signal on the dash, that I was overheating. I wasnt sure what to do, so I stopped in at the dealer. Of course no appointment, but Michael at the service desk helped me out right away. He stopped what he was doing, checked my coolant levels, and gave me his card, and told me to call if I had any other issues. He couldnt have been more helpful. Thats service!!!

Had a wonderful informative session with Jeremiah. Cant wait to buy my new vehicle.

WOW I am a returning customer of Viktor. I will continue to use him. he doesnt treat you like most car sales man. every sell matters to him and he wants to ensure you enjoy your experience. I will choose to work him him over anyone not enough thanks can be given to how professional and excited he was for me during my purchase of my Audi a3 TDI. DO not hesitate to go to Viktor and buy a new car.

Jeff Belcher went above and beyond in helping get our daughter a very nice car she could afford.

Totally mislead from the beginning and wasted almost 2 hours of my time. From the minute I met Tim to the moment we left the dealership he was either stumbling to get me direct answers to simple questions asked or avoided answering the questions all together regarding a purchase of an RS3. Dont waste your time at this dealership, they are terrible in customer relations. The only reason I gave it 1 star was because they actually had Audis on the lot.

Jeremiah Coleman and Kester Jeffers are unbelievably awesome, both absolutely bent over backwards to help us out, cant say enough about these guys and also audi.. check out the new a4, i was given a 2018 a4 s line as a loaner, got back to dealer next day, i tried to tell kester i lost the car, he diidnt buy it, ahhh well..

Very friendly service. The team goes out of their way to make a very good experience.

The staff is extremely friendly, service is prompt, and the facility is spotless.

Its always a delight to take my Q5 to Autohaus of Peoria. From the moment I schedule with Izel until I drive into the service area and am greetes with a smile and a cheery hello from Kester I feel qwlcomw and at home. Then itai into the lounge and the qonderduw ladies make me a fantastic Wildberry smoothie. I almost look forward to updates and service calls just to cit my new friends!!

Audi of Peoria is one of the nicest dealers in Central Illinois. Great sales and service experience.

I had a wonderful experience today buying an Audi q3! Neal Parod, Nikita Sardis, and Blake Hutter went above and beyond in making sure I bought a car that was right for me! I was stuck between two cars and Neal made sure to answer all my questions, provided me with information to help me make a decision, and was very patient. Blake was also very helpful and saw I was going back and forth with which car to buy, so helped to answer some technology related questions, great help! Nikita the sales manager was very informative about the car as well and when it came to determining price he was transparent, honest, and fair. You can tell they work as a team and love their Audi vehicles! If you are looking to buy a VW or Audi highly recommend these guys. :)

Awesome service, hospitality and very knowledgeable.

Not a reliable dealership for service

Purchased my first Audi at Autohaus, after many test drives on both the VW and Audi side of the dealership. I cant say Ive ever had a bad experience there; from answering every question to following up every step of the way, Nikita Sardis in particular has been nothing short of an exemplary salesman. Even after my purchase, I was never a call or text away from having my concerns addressed and my needs met. I have not driven a car that Ive enjoyed more than my new A5, and I have no doubt that Ill be an Autohaus customer for my next Audi, and any thereafter. Highly recommended.

Great service at rock bottom prices.

Great service and very personable employees!