Brendan and Matt have gone above and beyond in assisting me with my move. These guys work hard and are very efficient, and bend over backwards to try to help. I highly recommend this office for your next move!!!
Almost a bad experience due to miscommunication between corporate and local office but Brandon, manager in training, fixed it. He saw how stressed I was and assured me he would take care of it. Staff here was very polite, accommodating and willing to help with all your moving needs, call Brandon, he can help! There fleet is much newer than other big name rental trucks with a much better long distance price. Truck not only had a usb plug for your phone but also a normal plug for other devices. Unlimited miles and great on gas! They even had specials since people were going back to work after Covid and Florida specials. If you have to move it yourself, call Penske.
Good guys works over there but they charge way extra from what they say, and it’s no control of management.
Excellent equipment and customer service. And the roadside service was fastProfessional and courteous
Professional courtesy and always willing to get you what you need.
God awrful service at the fuel isle...everytime. i dont think it is the attendents fault. I just think they have the attendent over tasked doing other things that the fuel isle gets neglected.I would advise getting fuel elsewhere.
Penske good. Ryder bad.Penske truck good. Ryder truck bad.Penske smell good. Ryder smell bad.
Do yourself a favor and never go to Uhaul again. These guys are much friendlier, helpful and overall customer service is the best.
Had truck available last minute when another company called to tell us truck reserved for us was broken down. Rates were reasonable, truck was reliable, and service was excellent. Hope I dont have to move again for a long time, but will definitely use Penske if I do.
I work there,so the team is pretty good,I look forward going to work even though Im semi retired.
Matt helped us after getting taken advantage of by a moving company. Highly recommend this place for any trucking needs. Cut us a great deal and helped out of a major jam. Thanks Matt
Very affordable quick and easy. What can you say? Its a rental truck?
Got a truck there to move from Pensacola to Birmingham. Young associate Chris helped us with everything! Extremely satisfied. He was very helpful, let us have the truck a night before our reservation day, explained all about the vehicle and answered all our questions. Absolutely happy with his job! He also extended our reservation for extra hours for free so we can drop it off a little later. That gave us more time to unload our belongings. Definitely recommend this company and this branch specifically. Great job!
What a amazing experience. Fast, simple and customer service was totally amazing we got a long trip ahead of us and Allen Rowe was awesome and so very helpfulThank you guys so much you helped make this move a bit easier 👍🏼👍🏼
Best rental truck company in Pensacola. I have used them since we opened 2015. They have been a key factor to the growth of my business. Defiantly call and ask for Matt, Adam, Logan, or any sales rep there. They will take care of it for you.
Matt, Chris and Christina were very helpful! Got me a truck right away, truck was clean and just what I needed. Highly recommend !
I would of given a 5 stars, but due to the lack of professionalism at this location, I won’t. I interacted with an employee yesterday when I picked up a moving truck without any issue. My husband stopped by later and this specific employee bad mouthed me to my husband about our experience at Penske. I won’t be using this company again due to this unprofessionalism.
Very helpful professional employees.
Good folks, clean and well maintained trucks. Definitely return for another truck when needed.
Always a good experience with Penske. New dependable vehicles and if there ever is a problem the support is over the top. One time I had a loaded truck breakdown and they towed it over 500 miles to my destination.
Was charged for some corner piece inside the cargo area at the top when I returned the truck. I did not stack anything high enough to reach the top corner of the truck. Also the agent mysteriously could not find the picture he took of that section of the truck. I paid for something I was not responsible for. I told the lady @ corporate I would never rent anything from Penske again.
Called ahead of time and as soon I arrived spoke to service manager and had headlight replaced. Very exceptional place.
Fast friendly service. Had us out of there.
As always—best truck rental, ever.
YOU BETTER GET THE TRUCK INSURANCE. I had trouble with the brakes fading- caused me to rear-end another vehicle. Fortunately I never hit the road without insurance.
Great customer service
Great service and equipment. I highly recommend
I had a great experience here these people are really nice
When you need a moving truck -- go here! Great rates and super people!
Clean, dependable trucks. Helpful staff.
Great service, good folks!
Way better trucks then uhaul
Need to rent a truck ? Great place to go
Very helpful ppl at both origin and destination
Great service, just returned a truck
We had a great experience with Kyle. He helped us get a great deal and worked with us on a stressful situation.
Friendly and knowledgeable staff.
Great place to rent a truck
Very professional and quick great staff
Wouldnt go there again they put extra charges to my bill
Nice place to rent a 🚚
Busy location, quick and friendly service.
Clean well maintained truck rentals
The customer service and friendly Ness of the staff.
Fast friendly service
Excellent serviceReally great customer service
The company I work for always rents here
Guy was super nice and helpful!
Great people and service
Very professional and courteous.
Great customer service
Got the job done, thank you
Why just U Haul when you can Penske
Great help in moving.
Love doing business with them
Great customer service
Repairs take too long. They dont honor the contract to wash your truck
Its sufficient
Good guys
Rental was great
Excellent Truck
Excellent
Pensacola fl
They sucked
Fast Service