I took my personal bus to Ward because they are The International guys my bus has an international motor. I was promised by the service department manager that the bus would get right in and be checked out. Id have a prompt estimate.... Two weeks later nothing but promises of call backs. Mechanics whose wifes make money so they choose when to show up to work. In the end they refused to work on my equipment. The service department that doesnt pass all the info onto the mechanic. The mechanic who looks at me like a deer in the headlights when I ask questions and hes never been given the info provided. Was told that protection would be used to prevent grease transfer. Nope. Grease in two large spots on my brand new $116 rug. Thanks guys. Just tell people in advance dont waste our time. We arent corporate business you arent interested. Your service manager got awful wide eyed when I informed him of what I had available if I had to. Sorry not sorryParts guys yall are great...

Stole my Bluetooth speaker out of my work truck. Not trust worthy employees at all.

THESE GUYS ARE AWESOME!!!!!We were on our way to Louisiana from Tampa to help with the hurricane relief efforts and my bucket truck was having a few issues.The lights were turning off randomly and the hubs were leaking in the rear wheels.We were dead in the water and nobody could help last minute.!!!! Without hesitation, the service manager Justin, said he doesnt typically work on Ford F800s, as its an International shop, but his lead tech new it all.They worked us in their busy schedule and had us on the road within hours!I will forever be grateful for their hard work and ability to squeeze is in during such a short notice.Trucks running great!Highly recommend Wards International! Top notch service, great people, friendly, and willing to go the extra mile to earn your business.

Needed a quick fix. Service manger sent a mechanic to fix it. I was rolling in 30 mins.

Great place and friendly faces... first time going and they treated me like ive been going there for years... everyone was nice and very very helpful had my parts in stock and my truck is 25 yrs old will definatly use them for all my big truck parts

I havent use them in years because of bad experience. Not sure if they improved their customer service experience.

Very friendly and helpful and personal staff

Service department is always ready to help, parts department gets the right parts the first time.

Excellent customer service. Friendly, knowledgeable and courteous staff. Thank you Keith for all your help.

Stay away! Horrible place to deal with.

Stay away from this place! They will hold your truck hostage!

Very nice and clean shop very good staff treats everyone like family will keep coming back thank you justin,scott, Richard and all

Very slow always no parts.

I didnt catch the guys name but very very helpful in parts. They didnt have wat I needed but went way out the way to help find somethings for my 88 hotshot ford

Great staff and world class parts and service!!

This place rocks. Great hospitality from everyone, and the technicians are really knowledgeable. 😉

Called 3 days ago and ordered a part. Not in stock part. Imagine that. Anyway, when to pick it up and it hadnt even been ordered. Not good for an OTR o/o. Told them that I would be back in a month to pick it up.

Parts department is a joke absolutely disgraceful theyre allison and Cummins parts dealer they really need to find another dealer for their parts

Very friendly staff had my truck in and out same day also it shows treat people with respect it goes along way thank you guys

Love the people here! They all work so hard to make you happy, make things run smoothly and correctly!

Absolutely horrible dealing with the parts department. Very difficult to run a repair business dealing with these folks. Do yourself a favor and find another dealer if you need parts.

Terrible service from Chad service advisor!

Broke down on a Thursday and all shops could not get to me until Monday. Chad called me back and said he would work the truck in. He got the truck checked out and the part over nighted. Had me back on the road by noon the next day. Thanks Chad and the crew.

It was a sad sad experience most dealers try to work with O/O had a check engine light on asked to have it checked out after 5 hours of waiting had to leave. Cant believe in 5 hours they couldnt hook a simple computer to my truck just to tell me what the light ment. I am a fourth generation I H owner and fit the first time in 15 years I will take my IH to a private repair shop M Schmitt

Good people and good service!

Nice place and friendly staff

Great work with great service

Great mechanics greatpeople little expensive but worth the service

VERY FRIENDLY & helpful!!!

Friendly staff and tons of parts in stock.