Service guy arrived on time and was quick knowledgeable and courteous! He replaced both torsion springs on my garage door for a fair price! Strongly recommend!
Awesome, courteous, knowledgeable and prompt service for a great price! Took care of my garage door issues in no time. I would highly recommend. I will definitely call them again for all my garage door needs in the future.
Overhead has taken excellent care of my door twice, most recently after its mother board was knocked out by a lightning strike. The tech was efficient and thorough.
Ryan is a real pro! Prompt, communicative and consultative. Had the garage in tip top shape in less than a 1/2 hr.
The tech (Ryen)) arrived as promised, and was able to finish and verify the repair in a timely manner! Would certainly recommend Overhead Door & Operator for anyone needing repair or maintenance on there garage door.
Service technician was awesome! Went right to work and hustled through the entire repair. Great work ethic and very polite. Have used Overhead for all garage door repairs and replacement and have always been completely satisfied. Well done!
Called before arrival, showed up on time. Was fast and efficient while still maintaining quality. Did a couple extra things while there and answered all my questions.
Called for appt. and the tech was out the next morning about 9:30. Which was good since the window for the tech to show was between 9-12am. A broken spring had to be replaced, and the tech finished in about 30 min. When I requested repair, I was not asked the brand of the door or size of the garage door I have. I dont know if springs are all universal so I dont know if the size is correct. I wasnt here for the install or to ask questions. My wife was at home for the work to be done. Overall the service was very good. I can not say if the price was reasonable since I did not price shop. Although I went on reviews, and that this company is accredited with the BBB and has an A+ rating with no customer complaints.
My thanks to OverHead Door staff and Wizard Tech. Mr. Jamie Cummings, for repairing my grauge doorIn record time ! If you have any door problems I recommend you call this company at once ! Thank you,Harry W Roberts
Great experience. Ryan was quick and thorough and now my garage door works great. Thanks Ryan and Overhead Door!
Fast, thorough, and professional.
Service person was extremely helpful. We will definitely use your company for any future needs. Beside just identifying and fixing issue, he was very helpful in educating us on proper maintenance we should be doing to prolong the door life . I was also impressed with how quickly you all returned my call to schedule appointment as well as how quickly your service person came out. Thank you!
The guys at Overhead Door were Great! On time, thorough and very detailed. My technician addressed the matter at hand and inspected the entire door to ensure everything was working properly. I highly recommend them.
My wife said your associate was friendly, professional, and prompt!! We appreciate his hard work and attention to detail!!
Staff was extremely friendly upon service request. Technician came out during his 2 hour window and was honest on the work required. Definitely will use again on our other properties.
The Tech was on-time, friendly, and very knowledgeable and very helpful and engaging when I would ask a question. Even pointed out a hurricane feature on my door I didnt know I had. Will use them again if I need anything for my Garage door.
These guys are great. My garage had the spring busted on top of the door. I didnt even recognize what it was. They did what they do, didnt even charge me an arm and a leg. Thank you very much. Well done
The flat pricing service call was nice as well as the Military Discount. Garage door works as good as new.
UPDATE - the owner of Overhead Door called me after seeing my review. We scheduled an appointment for Monday morning. Jamie came out this morning, resolved all issues with the door and I was so pleased with his response to my issues, that I ended up buying new rollers for the door. Great to see a local company with great customer service that resolves issues quickly and to the customers satisfaction. I will use Overhead Door again for any future issues.Garage door trim was damaged while installing a conversion kit for new springs (the tech inserted a crowbar to retrieve the cables that had gotten stuck between the door and the door frame). Several attempts were made to finally get the correct (I hope) springs for the garage door. Was last job of day for tech and maybe he was tired, but in my opinion, it was a mediocre job, and not what I expected from a 5 star rated company. Garage door now makes loud sound when opening, which it wasn’t doing before. I also noted that the cables are not wrapped tightly onto the drum.I haven’t had a chance to call the company to have them resolve the issues, but am hopeful that they will send our a different individual to fix it up right.
My technician, Ryan, did a superb job fixing the mistakes my builder made in the installation of my garage door opener. He pointed out and explained each issue with my door and quickly and expertly aligned, adjusted, lubricated, and tested and retested it before leaving. Im very confident that I will have no further issues with the operation of my door.
Overhead did a great job. The installer was very nice, prompt, and professional. It was a seamless process to pay and everything considering what is going on with the virus. The tech took safety measures he wore gloves and we stayed so many feet away. He didnt get offended with me wiping and Lysoling everything down. Lol
My garage door opener arm mounting bracket was failing. I messaged Overhead Door & Operator and scheduled an appointment. They called ahead to see if I wanted to do earlier. I did. They came by and were very friendly and informative. They did the work quickly. The price was discussed ahead of time and didnt change. My garage door is working great. Thank you, Overhead Door & Operator!
First off I would like to start by saying thank you to Jamie and his staff at over head doors. Ive had past experiences where when something was wrong and needed service for an appliance instead of any help over the phone they just immediately sent someone out. The meet and greet of this gentleman that came to look at my issue took longer than the work he did. Literally he turned a wrench a quarter of a turn and the problem was solved. 3 seconds of work for 60.00. I felt I was taken advantage of. Where Im going with this is when I called about my issue with my door the receptionist was very helpful and knowledgeable. She gave advice and suggestions to try before just sending someone out. Needless to say her options didnt work and we had to have someone come out. They were prompt on there schedule and also allowed me to ask questions as they did the work for my future reference. This is a key thing with me. When they left I felt well taken care of and a little more knowledgeable on how the door mechanics actually work.. To Jamie and your staff keep up the excellent work I will continue to send you business and you have definitely earned mine. Thanks again...
On time, knowledgeable, got our door rapidly back in working order. Provided options from repair and adjustment through replacement.
I would definitely recommend Overhead Door to friends and family. It was great when Jamie arrived 30 minutes early! It made my day! He explained everything to me on what he was going to do! I still had the sticker on my garage door when we used your company over 12 years ago! If and when I need service again Ill ask for Jamie but I hope it wont be too soon! Thanks for your great service!!!!!!
Had an issue with my garage door and called Overhead Door. They had an appointment within a few days and the Technician, Jack, came out right on time getting right at it. Jack was very professional and quick while explaining what & why he was doing certain things. Price for the checkup was very reasonable and makes me feel foolish for waiting so long before calling. Thanks Jack for the fine service.
I would like to thank Overhead Door & operator for their fantastic service. Ive been fighting my garage door for quite some time now and I should have called them long ago. My original issue was sensor related. It had gotten so bad that we rarely used the door. My wife finally talked me in to making the the call. The Overhead tech showed up a few minutes ahead of schedule and had my issue fixed in no time. He then made a few adjustments to my door and recommended roller replacement. I was apprehensive at first but Im so glad I took his advice. The adjustments, new rollers and proper lubrication had my door in perfect working order. It works better than when it was brand new. Its obvious they know exactly what theyre doing. I highly recommend Overhead Door & Operator. Very professional top notch service that doesnt break the bank!
I needed a garage door opener I called overhead door and they wanted to come the next day which wasn’t convenient for us but they came the very next morning. The job only took about 45 minutes from start to finish. Very friendly service tech and I’ll use them again
Awakened at 5:30 A.M. on Tuesday morning, pushed the door opener switch.. surprise.. flashing lights and knocking noise.. Had an appointment, had to depart.. Returned home in the afternoon.. checked my telephone book.. Found Overhead Door.. ad appealed to me.. called the Crestview number.. talked with a lady.. she scheduled a repairman for the next morning.. Repairman, Jamie, as scheduled, came.. Hit the door switch, watched the blinking lights.. Said, I have it.. out to the truck, had the door working in less than 20-30 minutes.. That included switching the new logic board from the new end plate to the original end plate (due to design change) (old door).. Yes.. I will call Overhead Door again, whether be it for repair.. or new doors.. Highly recommend these folks. Bobby
Showed up on time. Explained the issue, fixed it quickly. Did lube and align of the whole system. Great job.
These guys were great! My garage door quit working on Saturday and first thing Monday they had a repairman out to fix it!
They were quick and efficient. The person (I think James) was professional and polite. Everything was good, but it was somewhat expensive.
Great response time and wonderful customer service. The cost was a bit more than anticipated. Most businesses charge a service call, however I do not understand how I could have taken the door to them!
Woke up to a garage door that wouldnt open due to a broken spring. Called Overhead Door and they had a technician at the house two hours later. Did a great repair, very friendly. Would recommend to everyone.
Arrived on time (within the time promised)Surveyed the needed repairs quickly, and informed me of my options.Got on with the work and was done quickly.Briefed me on the extent of what was done.Good experience
Installer did an excellent job installing my garage opener. Very fast and professional. Highly recommend this company.
My garage door died all of a sudden one evening. I called at 530 expecting to get the machine to leave a message. A gentleman answered and offered to come first stop in the morning at 8:00! I was very surprised at their quick service. They are very knowledgeable and willing to help. I highly recommend Overhead for your garage doors repairs and installation.
I called Overhead on a Sunday late afternoon. They had a technician here first thing Monday morning. Turns out my 10-year old garage door openers springs had broken. Twenty minutes after the tech (Jamie) arrived the garage door was back in operation, with a three year warranty. If you need your garage door repaired quickly the first time, call Overhead.
The technician arrived on time as promised! He was cheerful, polite and very efficient. A most professional job.
Fixed my garage door fast and gave me my military discount!
Excellent service. They were able to fit me in right away and completed the job as expected. Would definitely call again!
Very professional! Very nice! Very knowledgeable! Quick service! Fast, friendly and will definitely do business with again!! Highly recommended!!
I called for service for a broken spring and was scheduled the next day. The technician apologized because they came at the very end of the appointment window because they had been held up at another job. He explained what was wrong with the door, what their process would be to fix it and the price. I cant speak to the cost of the service because I didnt shop this around. Their service, however, was very professional and the job was done in about 20 minutes. Overall, I am very happy with the service.
The moment I called about my broken spring they made me a priority. This company went over and above to get me up and running the same day. I was at work and they treated my wife with courtesy and professionalism. They not only did the main repair but adjusted other parts to make sure my garage door would function like it needs too. This will be the only company I use or recommend for garage door repairs or replacement. To top it off the Owner called me the next day to make sure everything was to my liking. Top Notch. Thank you from your Life long Customer Sean Powell
My garage door was not working properly so I called overhead door and operators. The lady I spoke with on the phone was very friendly. The technician was very punctual and professional. I will definitely use their services in the future and will not hesitate to recommend this company to my friends and family.
So fast! Friendly and prompt! Knowledgeable. Id call them again and will recommend! Thank you for showing up so quicky...even on a Saturday!!
On time, very personable and fixed to our complete satisfaction. Highly recommend!
Great service at a great price. Very professional and organized. They are locally owned and operated and their service technician had a great attitude. I highly recommend them.
Overhead Door & Operator came out to service and repair my door at my home. The company from top to bottom is run very professionally. They were on time and fair priced. I would recommend them to my friends and neighbors. It is good to see a local company that is run as well as this one.
I bought a new house and the garage door opener was broke. I called Overhead Door & Operator to come out and look at it. They were able to get out the same day! Their tech was very friendly and knowledgeable. He replaced my opener and tuned up my door. I would highly recommend Overhead Door & Operator to anyone looking for fast, friendly and professional work.
Outstanding professionalism and courtesy. Job was completed within an hour and worked like a charm. Tech gave great instructions on how to use new remotes. Would definitely recommend.
I called this morning about 7 am and they were here by 8:45 and changed my springs and finished by 9 am. Unbelieveable service. Jamie was the technician. He was super friendly and explained what needed to be done in laymans terms and gave me my options.I highly recommend Overhead for you garage door needs
Our technician was on time, very courteous, and explained what the problem was with our garage door.
This company is absolutely amazing!!! The gentleman that fixed my garage door was very pleasant and punctual which is great when you are on a schedule as I am. I have used Overhead Door and Operator before and each time they have been wonderful.....prices are also very reasonable. I would recommend them to ANYONE!
I have used Overhead Door personally and for my mother and mother-in-law. They are always prompt, professional, and very reasonably priced. I did not previously know much about maintenance and upkeep of garage doors but have learned a lot from the workers who always explain everything in detail. They also give tips and advice on self preventative maintenance to help cut the cost of future repairs. I highly recommend!!
Overhead door was very professional,timely and cost efficient. We are very pleased with the work they did and would recommend them to all of our friends and family. Job well done
Great timely arrival And repairs completed in 20 minutes at a fair price. I highly recommend them.
Prompt service. Both techs that came out the last couple days were awesome! Will definitely use in the future. Thanks again!
Listen... if you want it done right, call them period. My experience was great and I tipped the guy. He improve my garage and I felt comfortable period.
Another company put us in a bind by never showing up and not being available again for 5 days- Overhead was able to come in that day and did a good job at a fair price.
I had 4 doors on my shop that needed repair/servicing. The technician was prompt and professional. When the work was completed, he reviewed everything hed done. The doors work great. I definitely recommend Overhead Door in Milton, FL.
Great customer service! Jamie was very friendly, professional and knowledgeable. He took the time to answer any questions. Thank you.
Repair was professional, courteous and timely.Highly recommended for a. Garage Door services.
Your employee, Jamie, was very knowledgeable about garage doors. He understood from my description of the trouble I was having with my garage door exactly what the problem was and fixed it! I loved how he explained what was happening and why, and what he would do to fix it. He was very fast and very thorough. He was prompt, courteous, and provided recommendations that were invaluable to me. Jamie was also able to reprogram my vehicle to open the doors! Thank You for making my day in such short order with assuredness of what was needed. Very Happy!
Fast, inexpensive, and quality work. Fixed my garage door without a single issue. Will always recommend.
I did not get the gentlemans name that came out and did the service from Pensacola but I live in Crestview I called and told them I had a broken door I had people coming to look at my house as its for sale the next morning at 6:30 he was promptly at my door had it fixed by 6:45 out the door he was he was professional courteous sold me what I needed to have done got the door fixed properly I cant say anything more professional or completely about the service and the gentleman that came to do it overhead door is a top-notch company
Good company. Our garage door was stuck half closed/open and damaged by someone not finding the push button and disconnecting from the electric opening track and damaging it. We were stuck with both cars in the garage., early evening.Called Overhead Door and they had someone at our house by 8:00 the next morning. Worker was professional, quick and knowledgeable. Replace some damaged parts, lubricated all moving parts and finished in 20 minutes. Great job and charged a surprisingly small amount.
Outstanding customer service. Fast, efficient, and courteous. Highly recommend.
The person that repaired my garage door was polite, efficient and professional. I highly recommend this company. A+
First time using them, very prompt, great service man, I would recommend them and I will use them again!
Quick and easy! Great prices and a very courteous staff! Will be using them for service again.
Overhead door was awesome. They were able to provide me with options to fix my garage and were out here doing the work very quickly.
Jaime runs a top notch business! Promp, professional and courteous. Our search for a garage door specialist has officially ended!
Josh was great repairing the broken springs to our door. Arrived on time and had it done in no time at all. Highly recommended!
Fast very courteous service. Top notch bunch. Great prices.
Knowledge and pleasant gentleman. Very reasonable price wise. Would definitely use again!
Jamie and his company did a great job servicing our garage door. Very thorough maintenance at a reasonable cost.
I was very satisfied with the service I received. I had two springs installed. Your service tech was professional and knowledgeable in the task.
Woke up with broken door spring at 7 am Saturday. Called overhead door at 8am tech here by 9:30 door repaired by 10. Great service and even has a 3 year warranty. Outstanding! !!!
Our spring broke. They sent somebody out the first day I had available, and replaced it in an hour or 2.
Very good experience - showed up when scheduled and fixed our problem quickly. Both technician and office staff were nice and professional.
Overhead Door & Operator was professional and very reasonable with their prices. They were on time and efficient. I would highly recommend them to anyone who has a garage door problem.
You really never think about posting a review when it comes to simply taking care of regular home maintenance items like tuning up your garage door. But after having Jamie, with Overhead Doors and Operators, come and take care of absolutely every little item I threw at him, I changed my tune. I called Overhead after seeing their Garage Door Tune-Up coupon, and when Jamie came out and I explained the problem that Id been having, he knew exactly what it was and helped me to understand it better. When I asked about getting certain additional work done, he was very honest & helpful when explaining why I didnt need to spend the extra money yet.Jamie was exceptional! Very professional and friendly. Exactly what anyone would hope for when having someone come to do any kind of service on your home.Bravo Zulu!!!
Same day service provided on time by a pleasant and knowledgeable technician. James took the time to explain basics of garage door openers and checked my remotes, too.
Really great service Mike called let me know that he was on the way did a great job repairing the garage door.thanks again
Very professional and honest, excellent work and offered good information
Friendly, got here within 24 hours, worked quickly, I would use them again.
They were on time! Very professional and friendly and did great work! I would highly recommend them!
Excellent, quick, efficient service. Would highly recommend
Very professional and on time. Answered all of my questions about the warranty and very competitive prices. Would highly recommend them to my friends and family.
Friendly,fast, efficent andprofessional service. weve used them twice and would highly recommend
Reasonable charge for a Service Call - $68 - and showed up right on time. Diagnosed the problem and fixed it quickly. Would highly recommend.
Technician showed up on time and was very helpful in explaining and solving the problem.
They did a Great job.
Thank you for responding so fast and replacing the spring that broke. Definitely recommend this company!!!
It was very good and prompt.
Very friendly and quick response and did excellent work on my garage door.
Great, Very professional. Jamie, the service tech did a great job.
Great service,great technical, they knows there job very satisfied with the work that was performed