user
Folkers Window Company
5030 Commerce Park Cir, Pensacola, FL 32505, United States
Appearance
Folkers Window Company
Comments
Do
Review №1

Doors are a big improvement. They look nice.The sun can be shining on the outside of the door but the inside will be room temperature.The fine details were disappointing.Plugs not installed flush or painted a mating color.Screws missing from hinges. Mechanisms not installed flush.Previous experience with Folkers was excellent

Di
Review №2

We are very pleased with Folkers Windows all around. Excellent communication and professionalism from our initial encounter with Linda, our salesperson, to installation with Charlie. Honesty and integrity are high on my list, and they delivered at every turn! If you are looking for a quality product installed by professionals you can trust, Folkers is the place!

El
Review №3

Daniel, Jason, Vince, and Aaron did AMAZING work. The team was professional and polite from the outset. Very respectful of my home and it showed with their dedication to their craftsmanship. I would highly recommend Folkers Windows and their professional teams of installers.

De
Review №4

We are very pleased with our new window and door installed by Folkers! We had a 98 window and triple pane french door replaced. Both with hurricane impact glass. They were able to complete the work in one day. The two men who installed the door and window were very professional. Daniel Williams explained every step of the process as they were completing the install. They did excellent job with clean up which I really appreciated! We will be using Folkers in a couple of other projects next year! Thank you Folkers for a job well done!

Ja
Review №5

Our back door had been leaking for over a year. We had Folkers install a sliding door in place of our old French doors and we are so glad we chose Folkers. The new slider looks great, functions great and best of all doesnt leak! Very professional, outstanding work and great customer service!

Ro
Review №6

Installers arrived on the scheduled day and time. Were efficient with the install. Put blinds and curtains back up. Cleaned up and hauled away old windows & trash. Good crew, each seemed knowledgeable and worked well together.

St
Review №7

Great job on customer service, quick response, professional installers, and quality of product! They make the whole process so easy. I will definitely be using Folkers for my next window project.

Wa
Review №8

We recently ordered four replacement windows from Folkers Window Company, and the service was excellent. Brian was helpful with our bid and estimate, the office personnel were always helpful with updates, and our installers, Daniel and Anthony, were on time, friendly, cooperative, and professional with the installation. Thank you and we will be calling you again when we are ready for more windows.

Lo
Review №9

Extremely pleased with my Folkers experience. The whole process was easy and everyone showed up exactly when they said they would every step of the way. Michael and Jay did an excellent job installing my windows! The attention to detail and their professionalism was top notch. They worked around three people working from home to install a whole house of windows with minimal disruption to our work days. They showed up on time both days and didnt waste a minute! Everything was left cleaner than they found it and they treated my home with a high level of respect that was greatly appreciated. I would highly recommend Folkers!

Cl
Review №10

Salesman was plenty nice, had lots of info and emailed a quote immediately. Problem was he got several things wrong, such as the type of windows. Called, he apologized and promised a requote. Emailed that with similar issues. Hard to have much confidence in the company. I have no desire to hire the folks with such conflicts on the front end. Easy to predict a bad outcome.

ke
Review №11

Outstanding workmanship and easy personnel process. Highly recommend Folkers, had the entire house installed with storm windows and doors. They look wonderful and the install was a breeze. One door has a defect from the manufacturer and Folkers made sure it was corrected with no fuse and in quick time. Can say enough on good things about them. Refreshing to have a home remodel go so well with no hassle. If youre considering window or door replacements would highly recommend seeing them first.

We
Review №12

Highly recommended! Every window and exterior door replaced. Everything looks perfect and they cleaned up when they were done! I am super impressed with the crew! They were very nice, answered all my questions and taught me what I needed to know about my new windows! Everything looks amazing!

An
Review №13

We decided to use Folkers for patio door replacement, as we had used them many years ago with great service. We also wanted to use a local business. We now have a beautiful door, installation was professional. We had some communication issues, including failing to notify us they would not be here to install (Hurricane Sally was coming). We assumed they werent. It took several weeks to get the contract signed. Installation took 14 weeks. We needed to replace a rotten door, wanted to get done before hurricane season. First call to them was in May. Installation was late September. We did not feel our installation was a priority to them. We probably will not use them again in the future.

Sh
Review №14

In November 2013 we moved in to our new home that was in need of a few upgrades (master bathroom window and french front doors). Both were costly purchases due to customization, hurricane considerations and aesthetics. We were very happy with our relationship with Folkers at every stage. Salesman, workman, owners, etc were very helpful and friendly with no pressure. The work crews were timely, tidy and friendly. Shortly after installing the french doors, one glass pane developed a crack. The door was replaced immediately with no hassles and no cost.Moving forward to today, the window and french doors are still beautiful and function perfectly in our salty, windy environment.We were delighted with our experience at Folkers Windows.

Br
Review №15

Excellent service. Highly professional crew, came on time and kept us informed through every step of the way. Office staff was just as good. Easy to work with and dont try to sell you something you dont need. Highly recommend.

He
Review №16

I chose Folkers because they were having a sale. I knew very little about the company at that point so it was a bit of a leap of faith. They proved to be very good. The windows were installed at my beach house. They are very high quality and look great! The installers were very professional, courteous and reliable. They took time to demonstrate all of the features of the windows. I am very pleased with Folkers and I would use them again.

Ca
Review №17

Linda was amazing! Professional, early and so thorough!

Jo
Review №18

I ordered and paid the customary half of my Folders contract the last week of July, 2020. The contract stipulated the impact glass door, and two sets of windows would be installed within 12-16 weeks or mid- October to early November. After sending multiple emails and unreturned phone calls, I was forced to place a plea on Facebook in hopes that it would get someones attention to have my windows and doors installed. My windows were finally installed mid December. I was grateful until two days later when two upstairs replacement windows leaked following a typical rain storm and subsequently failed county inspection for not having child locks installed on the upstairs windows the same day. Given my experience with Folkers, I refused to make the final payment until these items were mitigated. The leaking brand new windows were repaired within a week, but no child locks were installed. I waited until March for the next appointment and no one showed. I finally rescheduled with Folkers in May 2021 (due to my schedule). The guy they sent incorrectly installed the first set on locks and had to remove them upon my inspection and hand cut vinyl to shim the locks. Truly a very trying and difficult experience. The one bright spot that I would like to note is the professionalism displayed by the scheduler/manager of the installers. A.P. was the only reason this ever got completed. I would strongly discourage anyone from utilizing Folkers.

Ma
Review №19

Daniel and his helper did a great job puzzling out how to install the very large 4 pane window. They were efficient and hardworking. The finished product is beautiful!

R
Review №20

True Tradesmen, which is hard to find now Days. 5 Stars from start to finish

Ta
Review №21

The installers were great! They were here a little ahead of schedule. They were organized and did a thorough job with cleanup. They both were personable and worked diligently all day to get the job done even though it took longer than anticipated. The windows look fabulous and I couldnt be more pleased. They were both professional workers andI appreciated the time and effort they put into the job! Thanks so much!

Ro
Review №22

Their installation team was awesome! I have nothing but praise for their work. The office staff, not so much. We ordered the window replacement very early this year and they never called. I called several times and on the second call the same response was given. That was they were waiting on two Windows to arrive. After explaining that to them, things moved quicker.I recommend this company as the windows are amazing, you just need to keep in touch with the office staff as they will not.

Ke
Review №23

Folkers Management;Just a note to say I had Mike, the measurement guy, out at 10:30 this morning (05/01/20) for my window project. He is a top-notch and knowledgeable in every aspect of my window purchase. He is the kind of employee that makes the consumer very satisfied with the choice they make when undertaking a large family expense.So far, Brian (my salesman), and Mike are representing Folkers in a very professional manner. These two guys certainly help the customer understand the underlying steps with the decision the customer must make when contracting a major window renewal project.The installation team, Aaron and Anthony came exactly when scheduled early 07/07/20. These young men were unbelievable in their skills. As I watched, listened, and learned, the two functioned as a coordinated team in every aspect. Verbal exchanges between the two were always centered on completing the task and often anticipated by the other. Supplies were at hand, and work areas kept clean, both inside and out, before moving on to the next window. These two men worked like clockwork throughout the day till the final walk around. I have recommended Folkers to two of my neighbors so far and they’re currently in contract.Sincerely,KP

Mi
Review №24

My Folkers experience with a 13 window replacement.I have held off writing my review of this company since Junes install because anyone can put in a good looking vinyl window whats most important is product quality. When it comes to upgrading your home to impact resistant hurricane rated windows the real test was a hurricane.Hurricane Sally ripped through Pensacola and Folkers windows were such a high quality window that I could barely even hear the storm through the triple pane window. I slept the whole night away never even hearing the pop and cracks of trees falling all around my home, luckily nothing hit my house.I am not one to loudly endorse a company but for the values the professionalism and the quality of product and service Folkers is the only viable company in the Pensacola area to consider.

Br
Review №25

Last fall (2020), my elderly mother had Folkers Window Company replace 15 windows in her home not a small or inexpensive undertaking.Since the original quote, we have had issues with the business end of Folkers. First, they did not stand by their original quote. They claimed there was a Problem with what they had first quoted, and needed to add $50ish to each window to correct the quote. They claimed their agent was let go for his mistake. We understand mistakes happen, but that was a fairly large mistake that we had to pay for to get the windows. We could have looked for another company, but with our limited time to help mom and her age we did not, and so continued with Folkers. After many months of waiting, we got our windows installed, and were happy with job. Since then we have noticed a 1 single sash or window panel is not performing like the other 29 in the house. It has a notable different temperature than its lower half and it gets heavy condensation on it. Ive call Folkers Windows company twice to have someone address the issue. I spoke to 2 different people in the office, and both times they said they work refer the issue to someone else and they would be contacting me. Over the course of several weeks, I still have not received a call.It was my understanding that these windows were to have a life time warrantee. What is the use if they won’t even respond to the issue for a window that has failed in less than a years time?

Ri
Review №26

Poor customer service. Do yourself a favor and find another window company.Spoke with sales rep from manufacturer. Price of door $3600 and includes screen door and track. The $4000 price charged by Folkers did not include screen or track. BUYER BEWARE of quoted prices from Folkerrs..... Weather strip that was finally removed and should have not been there was for the screen doors that were not provided. The demands were clearly stated to office manager the day after installation. They were to remove weather strip, provide white powder coated screws to replace visible stainless screws on inside and outside of door. The trim was not installed correctly and after a week of requests it was fixed correctly. After a few days of use the door locks did NOT work and once again after several requests the locks were properly installed. These issues could have been easily addressed, instead many requests had to be made for proper installation. No added parts requested only the track for screen door which according to manufacturer should have been provided and installed. payment was held until all issues were addressed as requested. If payment was not withheld I am confident issues would not have been addressed.Maufacturer does quote prices to honest contractors. The lock was neither manipulated or abused, just installed incorrectly that is why it failed after only a few days of use. To insinuate this about a customer who spent $8000 with you gives all customers a clear understanding about your customer service. Furthermore the doors are under warranty and lock should be fixed without question or insult. Customer service starts at the top. Terms were never violated as the issues could have been easily addressed the day of installation. Once they were finally addressed cash was paid immediately to repairman. Aesthetics are what we pay for when paying $8000 for doors. We do expect them to lock properly installed and not have 10 stainless screw heads visible on a white door. If screens were not to be included in price their should have been a reduction and weather stripping for screens not installed.POOR INSTALLATION AND CUSTOMER SERVICE!

A
Review №27

Great experience with Folkers for a whole-house window replacement. Sales knew the product and process inside and out and were clear and upfront about everything to expect, and had a great price on our windows. Our windows were measured, ordered, and delivered in the expected time frame and the work crew was friendly, professional, and efficient - it was neat to watch them work, and they completed 10 windows in a four-bedroom house in one day. They even followed up to replace a screw cover that fell out, and scheduled our inspection with the county to close out the permit. Locally-owned small business staffed by experienced professionals -- Highly recommend Folkers to anyone in NW FL!

R
Review №28

We replaced a double entry door for one of our patios. The installation took longer than expected because the installer wasnt made aware that our foundation is ICF (Insulated Concrete Foundation). We explicitly mentioned this to the salesman. The door is great, works well and has low E glass with no jail bars like the old one. The door should last as long as the house. Two downsides: We waited for months after the order to get the door and we feel it was a little expensive. Be prepared when you do your shopping, especially if you have the in-home experience. Make sure you tell the salesperson all of your requirements and they take note. The installers were professional and, as expected, did a thorough job on the install. We would recommend Folkers, but be prepared to wait awhile.

Ci
Review №29

***EDITING review due to very bad caulking! Once it dried we realized how terrible it looks. Ive even compared to caulking on other peoples windows. This is NOT acceptable. I will update my review once they resolve this issue. Windows are beautiful....caulking really ruins the appearance!Charlie and his associate installer were friendly, knowledgeable and have a great work ethic! Seem to truly care about quality work and their customer.

Pa
Review №30

Folkers salesman was courteous, knowledgeable and returned calls. Installers were professional, friendly, hard working, punctual and careful not to harm my home or landscape, they cleaned up all construction waste. Windows are beautiful, quality and exceed the local impact and efficiency requirements. The warranty is better than any other company I got researched. I look forward to saving energy and already enjoy the sound reduction, beauty and easy functionality. I will not hesitate to recommend Folkers to family, friends and neighbors.

br
Review №31

I called Hilton to provide me with a quote and he came out the same day, within a couple of hours. I shopped around with other companies and decided to use Folkers based off of the quality of the windows and the fact that they have their own service department. If you have a problem, they don’t refer you to the window company to handle it yourself. The windows turned out great!!

Ci
Review №32

They did a great job.

He
Review №33

Amazing install crew! Very professional and highly recommended. My new windows look great!

Ma
Review №34

Exceptional, work was done on time, as scheduled, with clean up after the installation.

Sc
Review №35

So far so good very professional lets see how the installation goes

Ch
Review №36

Literally the laziest people Ive ever met and the most unreliable window service weve ever used

Da
Review №37

Thrilled !Highly recommend. *****

Da
Review №38

Used Folkers before on a complete house window replacement but left a bay window undone. Later decided to have Bay window updated to match rest of the house. Very pleased with both jobs.

ra
Review №39

Charlie and Trevor were first rate installers. Professional, courteous and aim to please their customers. We hope if we do further business with Folkers, which Im sure we will, we get Charlie and Trevor again. Thank you Folkers for having such great representatives.

Ja
Review №40

We had 17 upstairs 200 mph storm windows installed after exceeding our tolerance for putting up the storm shutters. We solicited bids from 3 companies. Darren Dowler, the Folkers salesman, set our expectations high and demonstrated superior knowledge of the products and patience with our endless questions. There was a Covid delay while waiting on the manufacturing of our windows but he warned us! The installation process included 3 odd windows including an eyebrow, hexagon and very large picture being installed in an ICF house. The measurements were perfect. Michael and Jay, the installers, were magnificent. Friendly, knowledgeable and perfectionists at their craft. They were on time both days and left nothing behind for us to clean up. This company is impressive and every team member we came into contact with was welcoming and responsive and earned our future loyalty to Folkers in Pensacola.

br
Review №41

I love my new windows!! They look great, made my place look 40 years younger. It is much quieter, and the new glass blocks the suns heat. Top notch installation work. If you want the job done right, call Folkers.

Ga
Review №42

We have done business with Folkers since the 1990’s. They have ALWAYS been amazing and after moving here in 2007, we don’t even shop around for work in their field. We simply call Folkers. IF this last major purchase (around 15k) was our first experience with the company, it would have been the last. The order was placed in November ~ 3 new garage doors and 3 new entry doors. The work was finally finished about a month ago. Installers were awesome ~ none of the ridiculous delays were Covid related. WE had to initiate virtually every aspect of the completion process. As valued customers (or so we thought) I think we expected more. The $300 credit Kip offered....was a bit of a disappointing surprise. That was Folkers solution. Office staff fielding my calls were ALWAYS very courteous. We simply felt 8 months for a relatively simple order (because they have already replaced every single window and other exterior doors in this home) without communication - better discounting- anything from either Kip, our rep, or ?? is inexcusable for a business such as Folkers. Very disappointing experience. We hope this is not their new customer service approach.

La
Review №43

They are absolutely the best. Had all new windows in the house replaced last year by them. Today they installed a new back door and will have the front door replaced soon. From the sale person Linda to the installers- amazing and wonderful! We are customers for life!

Ch
Review №44

The workers where on time and very professional. The windows where installed in a timely manor. The sales person was very knowledgeable on the process and about the windows, what I didn’t like about the process is they didn’t explain the types and styles of window for instance they never told us about frosted glass for the bathroom so we have a clear window in our bathroom. When it is your first time purchasing windows you don’t think about little things like that.

ja
Review №45

They were Very nice and helpful did a great job would recommend them to anyone wanting new windows.

An
Review №46

Folkers is my go to company for all windows, doors, and now for future bath upgrades. I have never been treated so well by such wonderful people. They installed all new hurricane widows and one new hurricane door. Everyone at Folkers from the owner to the sales manager to the office folks and down to the installers were just wonderful. OK. So you can get great products and installation from Folkers. But here is the key: the owner and sales manager are men of great honesty and integrity. There was an issue with the job regarding a promise the salesman made to my wife. It was not in writing in the contract. The owner and sales manager made everything right even though they were under no obligation to do so--all based on what their salesman verbally told us. You just dont get better folks to deal with than that. Honesty and integrity are not abundant in the contracting/construction arena, but they are at Folkers. Note that I do not give praise easy. Folders earned every word of my review..

Ut
Review №47

Very pleased with the installation team. Very pleased with our Windows.They look GREAT! The team treated our home with respect. They were very helpful with moving furniture and blinds. They cleaned up after each window was installed and replaced the blinds and furniture. I believe they gave us 110% effort. We will highly recommend Folkers Windows to others.

Ch
Review №48

Daniel and Brendan were very personable and professional. They worked efficientlyand got the job done in two shakes.. Will definitely recommend to friends and family.

br
Review №49

I went with Folkers because their sales lady Linda was great very professional, The quality of their product and their prices. The install team were very thorough and kept all working areas spotless at all times. Highly recommend.

El
Review №50

I needed some windows for my home in Gulf Shores, Alabama. This company was suggested to me by my local contractor. He said their work was of high quality and that they were a local company that had been in business for many years and was quite reliable. He was correct, I was able to get a quick response and estimate by Folkers . Even though they were busy, I got the windows installed and job done before the date quoted. I will return to Folkers In the future as I was very impressed my new windows and screens .

Go
Review №51

Replaced existing windows and fitted new High Impact windows (10 in total).Work was completed in the timetable as agreed.House was left clean internally and also the exterior with no evidence of the work that had taken place.Fit of windows was first class and very happy with the work carried out by Folkers.Finally the price of the work was extremely competitive and would recommend at least talking to Folkers prior to any home improvements you are planning.I will be using Folkers in any future works I am planning. Thank you so much for your work.

Ed
Review №52

From the moment I contacted Folkers to the completion of the project, they have dispelled the belief that there were no good contractors in Pensacola.I sent a request for a quote using their website and within thirty minutes, someone from the office contacted me. Folkers did all the heavy lifting, from managing the paperwork and permits to providing documents for insurance and rebates. They were phenomenal.Their representative who worked with me to select my doors and windows was courteous, knowledgeable, and patient. It was a joy working with him. The installers were friendly, skillful, and respectful of property and time. They were a great team.Folkers offers superior service and I have shouted their praises from the beginning. Thank you!

Ed
Review №53

5 stars. They worked well and were very friendly.

Ch
Review №54

Pleasant,prompt, friendly, answered all questions with answers I could understand.

fr
Review №55

Friendly courteous service. They have a warranty to back it up. We are very pleased with the service.

Ed
Review №56

I chose Folkers Window Company to install hurricane impact sliding glass door (1) and windows (8) on my home. The salesman, Brian Samay, was on time to our appointment, had samples on hand, and answered all my questions. Compared with 3 others estimates on similar specs, Folkers was $4,000 less expensive.Understandably, with this years hurricane season and Covid-19, it took a while for the windows to be custom manufactured and delivered. Further, our estimated installation date of 6-8 weeks was pushed back to mid-November, but a cancellation this week by another customer allowed our installation to proceed.Charlie and Tyler were on time, dressed in company polo shirts, polite yet friendly, and professional throughout the installation that took 2 days. The installation went smoothly, they finished the back of the house the first day, and finished the front of the housethe second day. Charlie even put up black out curtains on one rear window (that is above and beyond what their duties were) that my wife had been asking I do but that I had been putting off as I performed other renovations on our 1970s house we purchased a year ago.Charlie and Tyler were focused as they quickly performed their work, cleaning as they went from room to room, and upon completion, I found only a couple of spots that needed some caulk, no major problems. That is craftsmanship you dont see much of anymore. The door and windows look great, both from outside and inside the house. The view is 100% better over the cloudy double-paned leaky windows that were original to the house. The noise from outside is noticeably reduced, and solar heat gain while standing in front of the sliding glass door with southern exposure is also greatly reduced.In all, great service from start to finish, and great products.

Ka
Review №57

Communication was lacking. Installation went very well. In response to the owner regarding my feedback, of course Linda and Anisha would not want to put in the file how they each threw one another under the bus. I do have a log of that if you are interested. We even said we understood about Covid and storms etc, and we were willing to be put back but all we wanted was an approximate date. It took another 10 days before I finally called yet again and I should not have had to make a call. If someone in the office would just tell the customer You are about 2 months out I would have been happy to hear that. My expectations were not set. That being said, Anthony and Logan were both effecient and polite and did a great job on the install and clean up.

Ro
Review №58

We hired Folkers to upgrade our doors and windows to hurricane rating. They were outstanding to work with! Hilton, their sales person, spent time explaining the various options and their products specifications. They kept me informed on the manufacturing process and scheded the time for installation, adjusting when hurricane Sally and Zeta came through (we wish we had their windows on before those storms since Sally and Zeta heavily damaged our existing storm shutters). Their crew was very professional during installation. We have neighbours who used another local window company and they complained about the amount of garbage left and damage to their house - with Folkers they cleaned everything up and protected our house to ensure there was no damage. At the end Anthony walked me through an inspection to ensure the work was done to our satisfaction. I would definitely recommend Folkers for any door or window work!

Ja
Review №59

Excellent work!

Le
Review №60

We were very pleased with our technicians on the installation of our new windows. They did a great job and cleaned up everything so well. Our salesman was very knowledgeable. We love our new windows and highly recommend Folkers!

Th
Review №61

Very good quality work. A few days after the work was completed, I noticed a couple of details that I wasnt totally happy with. (By the way, I am a very picky person). They were more than happy to return and fix the items. Great people to deal with. You cant go wrong here!!

Di
Review №62

Charley and Tyler were great, their work was precise and professional and they were very courteous and polite.

Le
Review №63

13 upstairs windows at my home were replaced with high impact rated windows. Technicians Michael and Jay were extremely competent, professional and thorough.

Ri
Review №64

Kudos to Michael, Anthony, Conner, and Logan. They showed up on time, were very professional, and did a fantastic job. My whole house windows were replaced in less than a day and kept the area cleaned up and everything was back in order. Absolutely love my hurricane impact windows and the job was professionally completed. Would recommend Foljers to all my friends. The team starting with Darren(sales) to the installers and QC (Danny), were terrific. Thank you

Pa
Review №65

Its extremely hard these days to find any company that is professional and takes pride in what they do. Folkers is just that kind of company. They did what they said they were going to do, when they said they were going to do it and no surprises during the entire process. If you need replacement windows, hire this company! Great experience all around.

Pa
Review №66

What a great company! From Hilton who came to or home twice and gave us additional information several times by phone and email. We had 5 quotes and Folkers definitely stood out. The installers were amazing Daryl and Irwin (Jay) were professional and friendly and did a superior job installing our 15 windows. Everyone we dealt with including Ruth at Folkers were customer service oriented and true assets to the company!

Me
Review №67

Folkers was very responsive and easy to work with. Professional from beginning to end.

Al
Review №68

My impact windows match perfectly and help to reduce the outside noise. Im also relieved that I will not have to worry with hurricane shutters on a two-story house. I appreciate Brian Samay and the team at Folkers on this house project!

El
Review №69

Service was great, always on-time, installers were professional and nice! Quality product. It costs a lot to get a houseful of windows upgraded and I did it in two sessions. The company and employees were always professional. I highly recommend them!

Be
Review №70

Folkers did two projects for me after I moved into my new 24 year old house. I thought i needed new window - but they informed me that I needed new glass in the several that had broken seals. First estimate I got from another company was $5,000. Folkers charged $1,500. They also replaced my double front doors with glass doors. The door vendor sent a malfunctioning door. Folkers got it replaced, no charge to me. It took several weeks, and I believe that Folkers called that vendor every day for several weeks! Their people are professional, personable and prompt.

Da
Review №71

Mike and Logan did great job installing French door off master bedroom. Original frame was not even square but they installed and made adjustments as needed to make sure new door was square and operated smoothly. They also provided instructions on scheduling installation inspection. Folkers made it easy. Many thanks.

Pa
Review №72

I would definitely recommend Folkers Window Company. They are very professional, have great products, reasonable and have very courteous people. Our new windows are much quieter than the old ones and they look great from the street!!

Be
Review №73

We recommend Folkers!!! The work was done in a timely fashion. The workers were efficient and careful to keep everything clean and neat.Our new windows look GREAT!!! We are very pleased and would use Folkers again, if the situation called for it.We feel comfortable that we could call and get answers to any question that we might have about our windows.Tyler was wonderful in explaining to us about the difference in windows and in getting the order placed.The windows were installed in two days ----there were fourteen to be installed. The workers worked consistently to be certain each window fit as they I were installed. They also made certain that we had been instructed on how the windows opened and closed before leaving after the work was completed on the windows!!!Thank you, Folkers!!!

Lo
Review №74

Third time using Folkers, new windows installed in the whole house, windows came in about 8 weeks installation was going well, when one window would not open correctly, manufacture had to come out and measure the window another 7 weeks, finally the window fits perfectly, from start to finish it was 5 months. Things happen, but it was worth the wait, all the people I have come in contact with at Folkers have been polite and courteous, would not hesitate to use them again.

De
Review №75

We chose Folkers based on Angie’s list and we are extremely pleased with our French door installation. Their installers were amazing. The install was quick and professional. They even cleaned up after themselves!! We will be using them for future updates to our home and will definitely recommend them!

St
Review №76

Outstand customer service and installation. I have already recommeded to others. Just as important, it was a hassle free experience.

Jo
Review №77

Folkers did a great job. Linda was always helpful when needed. The door is beautiful!

Ki
Review №78

Beautiful job. Very pleased with everything they did. Very professional. Will recommend to everyone I know. Couldn’t be happier. Our new windows changed the whole look of our house. It’s beautiful!!

ja
Review №79

Excellent job. Work looks great and crew was courteous and friendly. Recommend!

Bo
Review №80

Great company and great product. We couldnt be happier with our new windows. They were very prompt on installation day and worked really hard to get it all done in one day. They were very professional and helpful with moving things out of the way and removing blinds that were in the way. I was most impressed with how well the crew worked together. Three guys who were very courteous to each other and worked extremely well together. No fighting or harsh words to each other. It was a very pleasant experience from start to finish.

Le
Review №81

The husband/wife team were punctual, efficient and very conscientious. They were very polite and answered our questions. They did an OUTSTANDING job! I love the fact that the windows are tinted and open in for ease of cleaning.

Lo
Review №82

We recently had impact resistant windows put in our house. The installers, Laprell, Mark, Sean, and one other(I can’t remember his name) did a fabulous job with our windows. They were very neat, tidy and detail oriented with their work. They made sure everything worked properly and answered any questions that I had.We are very pleased with their work and will recommend them in the future.Thank you!!!!!Lori😊

Di
Review №83

Folkers closed in our back porch 15 years ago which we have loved so much though the years. Recently the hinges on the door going to the outside rusted out and needed replacement. I called them and spoke with Linda and she was able to pull up the original plans and find out what we needed. It took a while for the hinges to be ordered and then get them installed, but it worked really well. The two guys that came to install did a great job.

La
Review №84

Excellent installation experience. Folkers staff were professional, courteous, and knowledgable. They demonstrated a strong commitment to making sure we were satisfied with all aspects of our window and door installations. We will recommend Folkers Window Company to friends and family.

Ma
Review №85

Everyone involved in the process was top-notch, and the installers were personable, knowledgeable, and professional. I rarely give 5 stars for anything. Im very satisfied with Folkers.

Ed
Review №86

Great experience from top to bottom with the installation of hurricane windows. Excellent detail in providing information about the windows themselves, how they work and warranty that is included (lifetime). Our sales rep to the installation team did a wonderful job. Highly reccomend.

An
Review №87

We were nervous about a big project such as replacing all of our windows, but Folkers put our fear to rest. They were professional, punctual and we are so happy with the final result. Our windows look beautiful!

Ky
Review №88

The salesman, Rod Hamilton, was FANTASTIC! After explaining exactly what I was looking for in an upgraded door, color, and most importantly security, he found the PERFECT door to satisfy my requirements and it looks FABULOUS as well. He did not promise more than the installation team could deliver, he even called to ensure they came on time, and stopped by after installation to see how the new door looked and verify my complete satisfaction ... now thats service!!!The installation team arrived on time and worked quickly. My door went up in record time and looks so amazing! They did not leave one speck of debris or filth behind and explained every single thing. The before / after doesnt even look like the same entry way! Such a marked improvement!!! I would recommend Folkers, Rod Hamilton and the Installation Team to anyone looking for a brand new door for their home! Thank you for my FIRST great experience from a contractor since returning to Pensacola!

Br
Review №89

I would Like to thank Cari from Folkers Windows for coming out and making it easy to decide who should replace our windows, Cari took the time to find out what I wanted and needed, she is amazing. I cant wait to get my n.w windows!

Ja
Review №90

I cant say enough about the quality of products and workmanship as well as the integrity of this company. We had hurricane windows and doors put in our home and were 100% satisfied. Everyone was wonderful to work with, and very responsive to our needs.We now have moved and are screening in our patio. We knew exactly who to call for our new home job....no indecision, no second calls.I would give this business SIX STARS, but i am unable.Thanks Kip and everyone.

Ab
Review №91

Folkers gave me a fair quote for my new windows. The installation went great. The windows are beautiful!! The installers were very professional!! I totally recommend Folkers to anyone who wants new beautiful windows at a fair price.

Na
Review №92

Installers were on time to replace 2 exterior doors units, were careful to remove old doors and put in the new ones, properly sealed, caulked, touched up with paint as needed, replaced door knobs and locks securely ensuring keys worked. No drafts, no gaps, doors close easily. Left premises clean and hauled away old doors. Answered questions, polite, efficient workmen. Very pleased with results. Glad we chose Folkers.

Ad
Review №93

I had my whole houses windows replace with Folkers 16 years ago. One of the windows ballast (springs ) just failed so I called Folkers and requested a repair. They told me THEIR supplier of my windows went out of business and they took no responsibility for repair or replacement. They offered to replace the one window for $1346.00. They also told me I was on my own to find someone willing to repair it as they said it was not their problem. So much for customer service.

Am
Review №94

We had an amazing experience and highly recommend Folkers for your next window project! We will definitely use them again and look forward to getting our doors replaced with them.

Or
Review №95

The team from Folkers Window Company were extremely efficient and courteous. They cleaned up the area and now we have beautiful newHurricane rated windows. Thank you! Mr. and Mrs. Gonzales

Je
Review №96

Its nice to work with companies like this. From sales to installation. This is how companies ought to be run.

ro
Review №97

The installer did an outstanding job and the windows look great. The wrong door was ordered but they ordered a new one while they were here. Great Service !

Le
Review №98

The Folkers team did a fantastic job, they were courteous, very organized, and kept the old windows/debris contained until they removed it.

Jo
Review №99

The best window and door company. Had 13 impact windows installed. Completely stress free from estimate to install, the installers were professional and courteous, they cleaned as they went, 5 hours from start to finish, true craftmanship. Low e windows have made a noticeable difference in my electric bill and no more plywood during storms now. Thank you Folkers!

Ch
Review №100

Everything went extremely well. The door had to be custom made to fit the opening. We were asked what features we wanted in the door and the salesperson inquired about items we had not even thought about. Installation was very professional and thorough. Folkers did all of the legwork also in acquiring the work permit which was quickly signed off on when the inspector reviewed the work. Awesome stuff! We paid more for the service and quality; however, it was well worth the money spent.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:5030 Commerce Park Cir, Pensacola, FL 32505, United States
  • Site:https://folkers.com/
  • Phone:+1 850-477-1772
Categories
  • Door supplier
  • Window installation service
  • Garage door supplier
  • Home improvement store
  • Patio enclosure supplier
  • Siding contractor
  • Window supplier
  • Window tinting service
  • Window treatment store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations