Super cute selection of clothes and staff is super friendly

The one star is for the only good employee there, Lily. Otherwise known as Lillian Edgar

The store manager at this Pacsun is amazing!! She’s been super helpful every time i’ve come in. Plus the store always looks really clean, organized, and has a really nice environment. Definitely will be coming back!!

A girl with a buzzed hair cut kicked us out immediately after entering for not having masks. She didn’t provide us with any masks, and therefore robbed us of any shopping experience after we drove for an hour to get there. We were willing to wear masks, but neither she nor Pacsun of Pensacola assisted us by any means. Will not be back anytime soon.

The best customer service I’ve ever received.Every employee is always so great and I always get greeted with open arms!The best pacsun I’ve been too!

VERY RUDE EMPLOYEES! Never greeted, they just acted like we were bothering them by being in the store. My daughter had a question and they just ignored her. We were looking g for jeans. We left and went over to another store and got better prices and way better customer service. You need to retrain your employees and teach them better customer service. Oh... and if they are going to yell at customers about wearing masks, and wearing them properly then they need to follow what they say as well. They were not wearing them, or if they were, they down on thier chins.

Great costumer service everyone is super helpful 👍🏻

Horrible employees. Just quit your job if you don’t want to be there. Very simple.

I seldom go into Pacsun and if I do, its mainly for their selection of jeans. Every time i have gone though, i have had terrible experiences of rude customer service. The employees are rude and seems like they do not understand customer service is key in working in retail. My sister use to work here when they sold good quality clothing and not over priced fast fashion and i sure do wish that the quality was still good, as well as customer service.Edit. Also I am never greeted when I walk into the shop which is not very reassuring.

Very unprofessional staff, manager is rude and there are never any employees around. Usually sitting in the back somewhere.

Im either getting too old or Im senile. My toddler walked into the shop one day when I didnt see the name of the store. It was hip, cool, and progressive clothing. I couldnt figure out what store it was and when I walked out and saw it was Pac sun, I felt old. Such a wonderful drastic change from what I remember.

Always find something fun at Pac Sun!

For the most part I enjoy the products I get from PacSun and GENERALLY I receive good customer service...however, in this location the service is awful! You either get somebody who is just too wrapped up in being the laid back skater kid that works 15 hours a week and obviously doesn’t get compensated enough for their job to listen or care about you or what you need OR you get somebody that will help you and then literally walk away from you mid sentence. I guess it all chalks up to the management team...spoke to a girl that claimed to be the manager (if she was the manager maybe the hiring managers need to be re-evaluated) but again, no luck on any help. She acted as though I was being a nuisance or a problem just for asking her to do her job. I think if PacSun doesn’t come in and clean house and get people that actually care about their job and their customers, this location will close down very soon!

The girls that work there are really helpful and nice

Great clothes. Always.

Loved the selection. Friendly staff

Nice selection of products

Awsome store

PRICEY

Ok place to shop

Pass through with family.

Customer service sucks

Over priced

Messy store

Very clean

Clothes