I was there today as i am usually and there was several OF THE SAME ITEMS for 29.99 got up to register and the chick w the fake Jamaica dred lock wigg said she was a manager and them are gonna be 40 and that they were final items....SHE SAID I WASNT GETTIN THE NO TAX 29.99 DEAL......i asked all other employees and they said 29.99......she TRIED TO GET OVER ON ME AND WASNT POLITE

The cancellation and return process with this company extra trash. I tried to cancel a order the same day of purchase and they had no customer service to do it or just wouldn’t when I finally got in touch the following Monday. Then once I received them I sent them right back. These are the Easter 12’s I’m talking about and let’s just say I STILL haven’t received my refund. They say they received the shoes may 15, 2021. It’s June 3rd as I write this.

I went in for some items for my husbands birthday and retirement from 23 years of Army service. Im a pretty patient person. Im a seasoned ICU nurse. I know manners and use them but I dont expect much of others. I have never met a more unprofessional and impersonal group of employees in my life. Though I was certainly awaiting some assistance I was not just postponed, but completely ignored while they discussed many other topics with a plethora of explicatives especially from one of the females present. What is going on in this businesses culture that simple customer service is not required. Simple customer service equals sales, thats why people pay more for a product they could get somewhere else. Its business 101. Id like a response from corporate because it felt discriminatory and absolutely inappropriate. I want training to improve and expectation to rise. If I code people with more manners than you sell merchandise there needs to be an evaluation of expectations.

Always have the shoes I need unlike the other shoe places in the mall.

Well first off I was at the store at 10am and was told they didn’t get the Retro Jordan 1 UNC after I have already sighed up for the in store raffle and then later that day I called to check again and they told me to be there at 5 pm and I could claim a unclaimed pair. I was there at the store in line at 4:45 and was told that they just sold the last 2 pair and did not have a explanation for why they did not wait until 5pm. I have to drive a hour to this store. Disappointed Bc I was lied to and a big waste of time. Customer service is terrible. Most of staff seem very incompetent in what they are doing. I’ve missed out on drops before but it’s the point of being LIED to for no reason.

The cashier was really nice. I was looking for a New England Patriots shirt and couldnt find it anywhere he suggested a store that makes shirts close by and it turned out really good!

A fantastic little shop lined to the brim with the cutting edge of footwear, outerwear, and streetwear with fair and competitive pricing compared to others

Good prices but the employees are subpar at best. Especially the guy that was there when I came in. Didnt want to help me to the point that I left and called to see if they had shoes I wanted in my size, they did I came back and got them but he was acting like I was inconveniencing him, if I wasnt saving almost $20 I wouldve went elsewhere for sure.

Ive ordered from this company twice before, but my previous order will definitely be my last. Usually orders only take 4-6 business days. I never received a tracking number or an email confirmation. I called several times and wa unable to speak with anyone. I decided to try customer service one last time only to be told that an order that I placed almost a week ago has not even left the warehouse and she needed to speak with her supervisor regarding the situation. Now shoes that I needed for my child to start school in will be late getting here. I will definitely not be ordering from Jimmy Jazz again! All of my shoe business will be given to Eastbay. Very fast shipping and a better selection of shoes!!!

This store well worth the money has many unique street clothes classics just stuff that you dont find in a every day contemporary clothing store no this store is classic a lot of pieces from New York styles and jerseys The customer service is excellent. Ask for Lisa the manager shes very nice and helpful, just a overall awsome service provider. Shes the reason we are repeat custoners.Peter Espino

My son loves this place $78 dollar jeans just aint my thing

Excellent Customer Service and wide variety of shoes and clothes to select from with great deals.

Good prices for your money. Have good sales as well.

The one I went to didn’t have good options of shoes

I great place to buy your shoes from. The staff are friendly and always help you look for what you need.

Lots of items to choose from...great sales associates

Awesome team

Good clothes and shoes great prices

Hi they got me how they got me were I probably passed there but I never been in there I get this place at 3 I never shop there

Refused to give me a return, and the manager was very rude about the situation. Would not shop there again.

The sales lady I had was straight up rude to everyone like she didnt want to be there plus I got the same shoes $20 cheaper at Foot locker

Clean clothes and shoes inside

Unprofessional employees.

Shoes and clothes

Nice

Found what I was looking for

Short em