Got the cutest sailor moon sweatpants and long sleeve shirt. Im living the pastel dream

5 stars for the staff following pandemic guidelines and keeping everyone safe! I actually witnessed a customer verbally abuse a staff member there for just doing her job. They deserve a raise that’s for sure! Inventory is on point and they have some nice sales. I needed a mask for my 12 year old and they were nice enough to supply it for us.

This is a big hot topic compared to where Im from lol. Its got plenty of space to move between isles and it isnt all dark.

I wasn’t sure what I was looking for when I came in, but an employee named isa helped me find everything I was looking for. Had a great experience.

My 2 boys love this place. They have all the just released Animes and funko pops.

The employees are so nice and friendly here. So welcoming.

They got a new manager that seems to actually care about the store. He has done such an incredible job of making the store look shoppable and clean. Hes very polite and helpful! The other employees could learn a lot from him and I hope they follow his lead and start caring about the store instead of standing around with their noses in their phones ignoring customers. This new manager gives me hope that this hot topic can be my favorite place to shop again.

I guess its good if you are into that style of fashion. I went with my daughter, I was not impressed but my teenager liked it.

I love the store! Hot Topic is where I get a lot of my accessories and everytime I go they have someone new. Also doing a great job with the mask mandates and social distancing!

Surprised they had my size and took very good care of me! Will visit again!

I bought a hat here didnt know that you can put something on the side of your hat, I recommend everyone to visit this hat store

I was at the store shopping with my niece. I lowered my face mask so my iPhone could do face recognition as I was purchasing something online. An associate came up to me and started yelling “put your mask back on or get out of my store!” I had it lowered for literally two seconds. That was just ridiculous how he confronted me. I will gladly never come back.

$55 handbag set gave me a matching free wallet and additional purse free and Google discount $5.00 off Beautiful Crocodile look new .Compliments from everyone

Super friendly and helpful staff.

Love the clothes, etc. But gotta wait in the line due to covid-19..!

Covid kabuki theater in high gear. Neck gaiters not allowed as a mask. So.....Bought my merch at Spencers. Better quality T-shirt’s and sweatshirts at Spencers anyway.

New smaller store but easy to shop

Good selection and the staff is always super friendly and helpful!

Love going here for Anime themed gifts for my kids.

I absolutely love hot topic! Workers are always kind and patient!

Maybe try keeping an employee in the back near the changing area/where hanging clothes items are.

Always going to find something cool in there. Give it a check even if your just browsing.

A very large variety of teen stuff and kid friendly.

Had a rack of displays advertising online exclusive on their site. I think thats a bad sign for the store

Awesome! they have almost anything like accessories, shirts or collectibles from video games, comics, shows, etc. One of my favorites is Riverdale.

The store looks disgusting. Its like a tornado went through it and I couldnt find anything. The associates were all on their phones at the counter and completely ignored me as well as all the other customers. I never got greeted nor was I ever told what the promos were. There were a ton of people without masks in the store. There were cardboard boxes all over the back of the store with product in them and the fitting rooms were inaccessible. Half of the clothing in the store was on the floor.

Very Friendly, enthusiastic and helpful staff. Always have deals going on. Wide genre of items, including gaming, anime, K-Pop, and Disney. Both current and past favorite favorites. Great place to find unique items ranging from jewelry to clothes to collectables.

Great tshirt selection

My husband and i were visiting Pensacola and was wasting time until the weather got better. We went the day before and knew the procedures of wearing a mask and limited entry and we respected them. The second day we came we had our masks on and ready to go but for some reason the lady that was handing the door wanted to follow me rudely and yelling at me to cover my nose with my mask. I repeatedly told her it was and I’m not sure what she wanted from me. I felt harassed and left the store not purchasing what i came for.

Good discount there to buy around $20.

Good sales, close quarters inside though.

I real liked how I was treated

Nice people and very helpful.

Perfect for the girls at the perfect price.

My favorite store on the planet! Laura was the representative that served me today and she was so kind and gracious and helpful. She apologized and she was on the phone doing her job. And was more than happy to resubmit my purchase to give me my coupon. I cant wait to come back to the store!

Love the variety & friendly staff make shopping there a pleasant experience.

Lots of neat and interesting things

Starting to collect this awesome pins

Its just not a place place that i would shop for myself, its more for the younger generation..

Friendly welcoming people, except every style. Great service wide selection of clothes/t shirts, and relatively inexpensive. From young teen to adult a place to find a new and exciting style!

Got exceptional help from the door onward and felt perfectly safe with my shopping experience. Thanks Virginia!

Its in Cordova Mall which is already very nice other than that its a typical Hot Topic. I go to buy clothes for girlfriends and get looked at weird like Im their dad. The employees at this one are nicer than in others Ive been in.

Trendy goth store

Friendly employees but selection was lacking

I came from a town up north and all the hot topics seemed much much bigger with a lot of different things in it. This seemed like a mostly clothing store but everything was still awesome, some good deals on things and good sales seem to go on all the time. Perfect place to find a cute outfit for not too much or the perfect accessory just not the little odds and ends Im used to. Staff was super friendly and helpful so all in all a good experience! Definitely will be back.

Cool selection of clothes and accessories but way too over priced. I mainly go to window shop to get ideas to buy online because you cant go without dropping at least $50, considering thats how much 1 item normally costs. Last time I went i got tricked into spending more money because they didnt specify what items were on clearance correctly, and knew it was their fault but instead of just giving the items to me for the price they stated they tried to charge me thinking I wouldnt notice.

Hot Topic is my favorite place to be they have great clothes and accessories at amazing prices. Not to mention the cashiers are so wonderful and make me feel welcome and at home. I would recommend shopping at Hot Topic to anyone and everyone 👌☺👍

Ive been coming to hot topic for years and the staff has always made me feel so welcome! I wish most places could have such friendly people.

Meh, not what it used to be

Worst Customer Service! I got an email on 9/27 “confirming” my order. After a week of no new emails or a shipping notification I decided to check my order number on their website. When I pulled the order number it said cancelled?! Super nice of them to do that and not send a notification. So I emailed, and politely asked about it. Their response stated it was cancelled due to a “system error”, however my item WAS in stock and I could call to correct it and they would even offer free shipping for the inconvenience. So I called... and they then tell me it was a misunderstanding and not a system error. The item was in fact OUT OF STOCK and they had no clue when they would get another back in. The customer service is an absolute joke when emailing or calling Hot Topic. RIDICULOUS

We took our daughter shopping for a new wardrobe for school and it was just as awesome as when I was a teenager (almost 20 years ago). The staff was amazing and the selection of clothes, accessories, and swimwear was fantastic. I was also surprised to see that they carry clothes and accessories from Blackcraft Cult so I grabbed a few things for myself as well.

I came in and wasnt greeted by an employee or asked if I needed any help. So the service and friendliness of staff was OK. It was really busy and there was stuff everywhere that they were putting away I guess? So probably an inconvenient time to be doing that BUT thats probably not their fault. Got what I needed!

Awesome staff and merchandise

I loved this place before i had a kid. Now my tiny goth chick is ready to back to school withh edgy fashion from Hot Topic!

Great store, just to crowded with stuff. Nice staff. Great products

A person who has one or more medical conditions or disabilities that prevent wearing a face covering, including anyone who has trouble breathing or is unconscious, incapacitated, or otherwise unable to remove a face covering without assistance. A person asserting this exception for medical conditions or disabilities is not required to carry or produce documentation verifying the health condition to a business or law enforcement.

Great sales. The staff was helpful but not pushy. Cashier was awesome, chatted with us about an upcoming festival and made suggestions. A+

Great place the employees were helpful and kind. My kids love to shop there. Great boutique atmosphere.

Nice cashier. He was patient.

Friendly employees and lots of stock

Good place for adults to buy the occasional vintagey t-shirt. Usual mall goth clothes for young girls to wear so it looks like theyre outsiders. The customer service girls might ask if youre lost or looking for your daughter. Get bad looks when its your girlfriend and not your daughter

Love this place

Great, friendly, and knowledgeable staff but, the store is in a lousy location and so is small...Their selections are great though and prices reasonable

Love this store

Nicest hot topic store I have been into. Store layout wise. However no one told me the promotions or asked if I needed help.

Ordered online and got it sent to the store no problem. Nice people working there.

Have many great things for everyones taste not just angsty teens. And there are always specials for members, everything is affordable and high quality

I like to go here for Disney merch since we dont have a Disney store here. The staff is always changing, but they seem nice. I love the music from. The 2000s. I hate how cramped and crowded it is in there! They need a bigger space!

This store is not what it used to be

Love this store

This place is always so great with friendly staff i highly recommend it!

Friendly staff! Thank you for following CDC guidelines.

This is the best store to but anime stuff. And they always have great deals

Ive been shopping here since I was a teenager. Now Ive got a teenage daughter who loves to shop here.

I loooove Hot Topic....It really is a great store..When I walk through their doors I feel like Im at home

Great online deals you can use in store

The store is great and they have great service. The people there check on you to see if you need anything, when I went the person who helped me the most was Laura.

Always fun to shop at and the employees were very nice.

Staff was super friendly and helpful. Love all the stuff they carry.

Amazing! I got some really cute shirts, sports bras, and a cut bag to carry around

Great sales on swimsuits right now! Pleasant sales staff.

Neat stuff, just wish they carried my size more often.

It was what it was...knew what I was getting so it was an in and out trip.

I GOT MY HERO PINS!!!!

Chain store with a large collection of all things alternative. T-shirts with bold sayings, anime items, collectables, piercing jewlery, clothing, stickers, incense burners, lava lamps, etc

Cool stuff. Tons of options for lots of different fandoms. Youll find merch here for musical artists you could otherwise only find online.

Hot topic is a very good place to shop!... The Staff is friendly and the products are good

It was a very clean and orderly store, employee was friendly and helpful.

Funko pops!

This place has everything from necklace to anime its spectacular

One of my fave shops ever

I love the anime apparels! And jewelry

Amazing styles I dont dress in anything else great deals to die for and everlasting experience youll always want to come back

Great staff! Always amazing deals on all items in the store.

This store isnt what it used to be. There are better places to shop

I love this store. I always go here for my pops. They had the eccc pops, and they always get exclusives. Easily the best store in the mall. Great clothes, and as a pop collector, they have what i need. first place to go for emo trash and just if your looking for stuff relating to your fandom. 10/10, would shop again

Great emo/goth store!!

Good sales. Lots a neat little things to pick up.

Always great customer service and music playing 🎶

Its okay if you like this kind of stuff.