I got my ✨DREAM ✨wedding dress from the Bridal Suite. They made my wedding dress shopping experience so easy and fun!The dress was just simply perfect! I loved it in every way!Catie was such a wonderful help every time we went in! She made me feel so special once I said YES to my dress!

If youre local to greater Pensacola area and youre looking for your perfect gown, look no further than the incredible team at Bridal Suite! I LOVED my experience with Leigh who helped me customize not only my Casablanca gown with drop sleeves but also a bridal belt with my familys tartan cloth, flown in from Scotland. They brought my vision of a non-traditional but still elegant bridal look to life!

I went to Bridal Suite in January for a Boho event because I was getting married at the end of May. All of the ladies were so friendly and helpful and I found the perfect dress that Lee made sure was going to arrive in time. The dress was everything I wanted.

I had an amazing experience at Bridal Suite! From the moment I made the appointment to weeks later the customer service has been top notch!!I was so impressed with how a woman named Daniel was assigned to help hand me dresses and answer questions; all with an enthusiastic, energetic and pleasant attitude. Although I did not find my dress here, they had plenty of beautiful gowns- I highly recommend this bridal store for your wedding gown and your brides maid’s dresses.

Out experience at Bridal Suite can be summed up in one word - exceptional! Our consultant Leigh was so amazing in helping the bride form her vision of the perfect dress. With each dress we got closer to THE dress! Her assistant Makayla was so pleasant to work with as well and rounded out the team. Thank you both for your outstanding service.

Said yes to the Dress at the Bridal Suite! After stopping at numerous bridal shops in the Pensacola we made it to our appointment at the Bridal Suite! As soon as we walked in the door I knew this was going to be the place I found my dress. I can’t actually say that I found it though. I thought I had an idea in my mind about what I wanted but I kept coming up disappointed. I expressed to Katie that I had exhausted my options locally in Panama City, Fort Walton and now Pensacola and I desperately needed her guidance. She pulled some beautiful dresses and the moment I put on her second choice I knew it was the one. I burst into tears the second I walked out of the dressing room. Finally. I had found the one. The owner and Katie were both so nice and helpful and professional. I went over budget to get the dress I wanted and do not have one single regret! The dress search is over and I cannot wait to marry the man of my dreams in it in April! Thank you!

Terrific wedding dress shop! So many wedding dresses to choose from, in every style and taste! Madison was a pleasure to work with, she really took care of me the other day when I came in to shop with my best friend. Would highly recommend The Bridal Suite in Pensacola, FL.

There really are no words to describe the wonderful experience we had at Bridal Suite this past weekend. This was my daughter Toris first wedding dress shopping experience and it was amazing. They were able to help her navigate the hundreds of dresses and styles to find her look. But being our first stop we wanted to wait a bit to make the big decision. Leigh and Makayla assured us that was normal and fine and to just let them know when we were ready. We stopped at 3 other bridal shops and some were okay but the selection and styles couldnt compare to Bridal Suite. One appointment even left us with what felt like a case of PTSD. It was shockingly bad. We called Leigh back and she waited for us to return. I am so grateful to her! We walked back in to Bridal Suite and Toris smile was back. This was her place and they had her dress. Nothing else could compare. It was more than just the dress, it was the whole experience. From beginning to a very late end, Leigh was so thoughtful and accommodating. She and Makayla put together the whole look: dress, veil and headband. Nothing was left to the imagination and they made the decisions so easy. Also, their salon is well set up with a wonderful stage for the bride to walk around so that she could get a real feel for how the dress would move. This is more important than you realize. My daughter was able to really imagine how she would feel all day in her gown. The wedding is so much more than just the walk down the isle. Also, the selection of gowns at Bridal Suite was amazing. Much better than the other 3 salons we visited. You wont be disappointed if you make this your only stop. We look forward to visiting them again for fittings and bridesmaids dresses. Thank you from the bottom of my heart!

The bridal suite is the best place to go if you’re looking for the perfect dress!! I worked with Maureen she was more than amazing! I felt like family! She took her time with me, I didn’t feel rushed at all! She made me feel beautiful! I highly recommend this place! I wouldn’t of wanted to go anywhere else! Truly an amazing experience!!

If you go here...you [will] say yes to the dress. Staff is tremendously helpful and excited for you. Very comfortable environment.

If I could give a million stars I would! All Brides HAVE to come shop at Bridal Suite! We made the trip all the way from West Mobile to go to Bridal Suite for my first ever wedding dress shopping appointment and it was BY FAR the best experience. Our consultants, Leigh and Makayla, were professional, helpful, easy-going and encouraging. I didnt have a solid vision of what I wanted but they kept the appointment moving forward, listening to what I liked and didnt like which helped me narrow down what I wanted for my dress. The dresses in the salon were all beautiful, in great shape and they had a large variety of styles. I was definitely nervous but every dress I put on looked amazing on me which kept me confident throughout my whole appointment (this was definitely not the case at one of my other appts). I found one dress I absolutely loved and they had a beautiful selection as far as veils and accessories to pull together the perfect look. Being that it was my first appointment (with 3 more appts planned for the weekend due to everyone having to fly in), I was hesitant to say yes. Leigh was so kind and understanding and told me to call if I wanted to come back the following evening so I could say yes while everyone was still in town! I went to the other 3 appts, some good, one that was horrible and nothing could compare to the experience at Bridal Suite and the dresses they carry! Leigh and Makayla stayed late on Saturday so we could come back in and retry on the dress I loved, which shows how much they truly care about their brides and their dress shopping experience. I am so thankful for Bridal Suite for making dress shopping fun and relaxing and ultimately for helping me find the dress (+ veil and headpiece) of my DREAMS! They truly do it all, and have bridesmaid dresses and a tux shop as well. Could not recommend enough!

Some of the most beautiful dress I have every seem.

Bridal Suite is by far the best in town. They have an awesome and patient staff to help you through your whole process. We worked with the owner and Madison pretty much the entire time and they both were super sweet. They’re collection of dresses are beautiful and current. Before booking an appointment, I had been looking for a certain Hayley Paige wedding dress that I found online and they actually had it at the Bridal Suite. Even though that wasn’t “The Dress,” Madison helped me find another Hayley Paige dress that ended up being the one. I had multiple bridal appointments with them and each one was always fun and a great time. Even through the pandemic, Bridal Suite was extremely accommodating during every step. I recently got married a little over a week ago and I had never felt more beautiful in my wedding dress. Bridal Suite, keep doing what you’re doing because you guys are awesome!!!!!

The staff is amazing! And the dresses collection are also amazing. All sorts of styles and a wide price range to accommodate all the brides budgets.Staff is very patient and gives you all the time you need to look and try dresses.I got my wedding dress alterations done with them and they exceeded alterations.

Just bought a dress today! Leigh was so helpful and had great customer service!! If you want a wide selection and variety of prices to chose from, this is a great option. Family business and very clean, cute location.

Perfect from day 1! From the moment I walked in they were set on helping me find THE dress, and helped even more when i had to come back for round two and retry on for my mom and MIL s help with the final decision! Loved the staff! The week of my wedding they even had me bring in my veil and dress to be steamed for the big day! Will be visiting again soon so they can preserve my dress! THANK YOU!

I fell in love with everybody there, so friendly. Found the perfect dress..I would go back a thousand times..

This is the worst experience I have ever had getting a dress. I went to my bridesmaid fitting in August. I was measured and everything and when I went to pick up my dress in the beginning of February, the dress did not zip at all (I did not gain weight, I actually lost weight which is one reason why it was even more disappointing), the sides of the dress were way to big and the bust was way to big. There were issues with not only my dress but other bridesmaids as well. The dress also ran small, the dress size was 6 dress size larger and it didnt. Very disappointing and I would never come back here.

Absolutely LOVE the staff and service received here! They have a wonderful variety of wedding dresses for ALL sizes! They also have an on site seamstress to make alterations and additions to your dress! I couldnt be happier saying Yes to My dress here! They have a good variety of dresses for your wedding party including tuxes as well! Highly recommend!

They were so kind and patient with me and helped me find the perfect dress 🥰 would recommend to anyone thats getting married!

Need more updated clothes.

Maureen took care of me the moment we met at a bridal expo. I saw a dress I loved and made an appointment with her that night to go dress shopping for the first time. When I stepped foot in the store we were treated like family and she took care of mine while I tried on so many dresses. I did fall in love with the one I saw at the bridal expo and it became my dress! They were on point with appointments and the lady who does the alterations fixed everything I needed to make my dress perfect for wedding day. They ended up selling my veil that was in house and had no problems ordering me another one and making sure it was delivered before wedding day. If you want an easy but awesome experience give the bridal suite a chance.

They are very nice and professional I had a very nice experience

They literally saved my sister’s wedding day! They were all so sweet and nice to work with! My sister got her wedding dress and all of our bridesmaids dresses from here, they are gorgeous! Thank you so so much!!

It was an amazing experience from the moment I stepped inside ! I definitely didn’t think I would find a dress but I was clearly mistaken ! It was the best experience I have had at a bridal shop ! They were all so welcoming and sweet ! I felt like a real princess. I am honored to say I purchased my dress from the Bridal Suite. I never thought I would have the moment of crying and knowing the perfect dress but they gave me my perfect bridal moment and tears were shed. They are amazing at what they do, I felt so comfortable . Thank you for the amazing absolutely perfect bridal experience!

They were very friendly and helpful. Leigh is very knowledgeable on finding the right accessories for the perfect dress ensemble.

The ladies here are nothing but sweet! They made finding my dream dress such an easy and carefree experience, and they were there with any questions I had. The selection is huge and caters to women of all shapes and sizes. I was nervous about trying on dresses because my hips are usually too wide for most outfits, but they had SO many options for me to choose from that fit beautifully that it actually made it hard to pick just one!If you’re getting ready for your big day, I would definitely recommend that you pay The Bridal Suite a visit!

Had an amazing experience trying on dresses

I had an amazing experience here, from the moment I walked in the door. The owner was incredibly nice and extremely helpful. I felt like I was trying on dresses with one of my girlfriends. I also found THE dress almost immediately. Beautiful dresses that were completely within by budget. I would absolutely recommend for any bride, with the added bonus of the mens store right next door so I was able to see my dress next to the color of jacket my groom will be in to see how they looked together in person. I would rate more than five stars if I was able. 10/10 would do it again!

Every staff member is so nice and loving. They always make sure you find the perfect wedding dress or even bridesmaids dresses. They make sure this is our moment and your time to shine. Very recommended to get your wedding dress from here🤩

I had a great experience at the Bridal Suite. Everyone there did whatever they could to help me. The whole process was over half a year and they helped me every step of the way. They are great at trying to help you save money in every way you can. I suggest going to their big sale I got a beautiful veil for a great price! Also Leigh was always available for me to directly text her to ask any questions and she would quickly respond. Everyone working there is wonderful I would highly recommend looking for your wedding dress at the Bridal Suite!

My experience with the Bridal Suite has been amazing! I had been to several bridal stores and had not had the best luck. When I came to the Bridal Suite I was a little discouraged, but Maureen and Leigh changed that immediately! The reason I purchased from the Bridal Suite is because every employee made me feel like family. Also, they worked with me to make sure I was 100% happy with my wedding dress. I basically designed a whole new dress and the Bridal Suite staff was beyond helpful. They never made me feel like I was a bother and answered all of my questions. Not to mention you get discounts on other products when purchasing a wedding dress from them! I have had to visit the store several times, because of designing my dress and fittings, and every time I am greeted with warm smiles! For my initial fitting my sister and her two young children came along to see the dress, the employees were very sweet to my family and the kids. The Bridal Suite goes above and beyond to make sure you are 100% satisfied. Maureen and Leigh always say that they want their girls to feel special! I feel like I have made friends with the girls at the Bridal Suite!!

The most beautiful dresses for every price range. The employees are very welcoming and helpful! They all give honest opinions and the best advice.

I loved working with the Bridal Suite for my vow renewal/wedding celebration dress! They knew the look I was going for and found the perfect dress for me. Since no one in my bridal party and family lives in the Pensacola area, I had to do everything solo but they still made me feel special and helped me out so much! The alterations were also very well done and in a timely matter. Thank you so much Maureen and everyone else that helped me!

If youre looking for a stress free place to buy your wedding dress or prom this is the place to go!!I was able to find my perfect wedding gown in less than 30 min.Thanks to Leigh and staff they were awesome and honest. I highly recommend this place!!

I had a really great experience here! Leigh was very friendly, helpful, & professional & the staff was wonderful. I found THE perfect dress & even found my daughter a bridesmaid dress afterwards. I can’t even begin to tell you how wonderful the whole experience was. Side note, the tux shop next door is owned by the same family & the groom gets a discount if you buy your dress here. That’s a major bonus! Support local & shop here, you won’t be disappointed.

Im in a friends wedding thats coming up and Sarah Lower from their Twilight Prom shop recommended that my friends come here for their bridesmaids dresses. They didnt take too long to come in and theyre great quality for a good price. very happy!!

Maddison was an amazing help with our bride Alex. She attended to her every need, knowing exactly what Alex was asking for and even suggesting additional styles. The whole staff was very kind and supportive during the whole appointment. You want these ladies to help you out!!

Excellent customer service; Leigh was very helpful

The staff is the sweetest! If you are looking for a place with a HUGE variety, this is the place for you! Of course, it is better to come in with plenty of time for your dress(es) to be everything you want + alterations to be done, but they will do everything they can if you are on a crunch!

The most amazing bridal store !!! They were so friendly and beyond helpful !!! They helped us through some issues that developed without batting an eye !!! I can not say enough, love this place !!! Thanks so much for caring !!!

We had the IMMENSE pleasure of working with Maureen, the owner of bridal suite! Not only is she extremely knowledgeable about how to best dress everybody and shape, but she also knows everything one needs to know about the product line! And she is absolutely sweet and committed to making every bride feel very special!!! We had a TERRIBLE experience at a salon in Pensacola, and we are so happy someone told us about this wonderful bridal salon

The ladies at the Bridal Suite are awesome!!!! Did a great job on all my wedding needs and I would so use they again if need be! So sweet and helpful. Made my dreams come true. Thank you so much.

Ive used Bridal Suite for tux rentals and will be purchasing my wedding dress and bridesmaids dresses here. I have always had an amazing time trying on dresses with Mary Palmer and Leigh. They are so patient and ready with advice and suggestions if needed. And a beautiful selection to choose from! Definitely recommend!!

Each associate was so sweet and kind and helped me in every way they could assist with getting my dress and helping situate with setting up time and dates for alterations and pickups. They always greet me with a kind smile too which definitely makes my visit.

I drove an hour for my bridal appointment and it was absolutely worth it! Mary was amazing, you could tell she truly loves her job. She has such a fun, excited personality! When shopping for a wedding gown, it was great to have someone just as excited as you are. I also brought in one of my flower girls and maid of honor to look at dresses for them and she was there all the way through. She really did give me that movie quality bridal experience.Whenever I called to ask about their salon’s price range, I was a little bit worried they wouldn’t have beautiful dresses because they were so cheap. I was wrong! I found my dream dress for half my original budget! This place is amazing!

I searched many bridal shops before landing here at The Bridal Suite, but Im so glad I found it! I hadnt had luck anywhere else finding the perfect dress for the price I was willing to pay, even at Davids Bridal. However, I got my dream dress (on clearance!) here at The Bridal Suite! The staff was friendly and helpful, and the seamstress is amazing! When you say YES to the dress, the staff even puts you on a stage, puts a special song on the speakers, and they all stand around and cheer while you dance in your dress! So fun. They even gave me a glass of champagne while I wanted on the seamstress to do my fitting. Would highly recommend this bridal/formal shop.

Diedra is amazing! She helped my sister find her wedding dress, and it was such a great experience. Not only was she knowledgeable, but she was so easy to work with! She made my sister feel very comfortable and confident! I would definitely recommend her to anyone!!!

The Bridal Suite is clean and elegant on the inside with a wide variety of dresses. The staff are sweet, helpful, and very organized. In some other dress shops, it feels like you are inconveniencing the staff when you need to try on multiple dresses or sizes, but not at the Bridal Suite. They genuinely care and want to make sure you find the perfect dress! You don’t feel like just a customer, you feel like a friend!They are also super quick to respond to questions and concerns via their Facebook page. I love that!

Great service and dresses!

I absolutely love this business!!! After having a very bad experience with my wedding dress from another local shop, Leigh the owner, took me under her wing and ended up giving me a wonderful wedding experience. All nine of my bridesmaids ( some were out of town ) purchased their dresses from here as well and everything went smoothly without a problem. Ignore any negative feedback on this business. They have every best interest in mind for their shop and their customers. Very clean and wonderful staff!!

I went in today for my first appointment ever trying dresses. I had my bar set incredibly high for dresses and first browsing the store I was almost certain that I wouldnt be leaving with a dress today. Maureen was incredibly sweet and helpful and she really made my experience special. She did a phenomenal job listening to my dos and donts of each dress and she picked up very quickly on the fact that I have a very hard time saying no, assisting me into the I love this... but.... Ultimately, the second dress that I tried out of SEVERAL (maybe 8-10) ended up being the one for me, even despite the numerous beautiful dresses that Maureen pulled for me. She helped me back into the dress and she really made me feel beautiful and special. I cannot wait to have my second fitting after alterations. Thank you so much for the positive experience and really making me feel like a million dollars in my dress. Ill absolutely recommend The Bridal Suite to my friends in the future.

I found my wedding dress and my bridesmaid dresses here! Every time I go into the store I have such a magical experience and feel like everything is just so easy and fun! Highly recommend this store!

The Bridal Suite is the absolute best! The staff is knowledgeable and friendly. I gave them a rough description of my dream dress and my consultant was able to find the prefect one. They were just as excited about me finding my perfect wedding dress as my mom was. They know how to make a bride feel welcome and special. So glad I chose them, and I can’t wait to bring my bridesmaids there to get their dresses.

I thoroughly enjoyed working with the Bridal Suite to find my dress for my wedding. While accompanying my mom who was looking at mother of the bride dresses, I went on a whim and looked at dresses for myself. The staff was very friendly, and I was able to be seen. After trying on several dresses I actually ended up purchasing the very first one I tried on! From the searching, to the fittings and alterations the Bridal Suite was very easy to work with. I know I found my perfect dress there and would recommend others to try them out as well. While I did not purchase bridesmaid dresses there they did seem to have a gorgeous selection of colors and styles!

This bridal suite was hands down the highest point of my trip to Florida. The store layout is so inviting and well organized, but the staff really sell it as a great experience. There was one particular bridesmaid whos name I dont remember too well (it was something like Mary Jane) and she just went above and beyond what was expected as a salesperson. While my sister was being fitted for a dress, Mary Jane took me next door to help me get fitted for a tuxedo. Her high energy and charming personality really put me at ease and just made everything so much easier, she even went out and bought some dairy queen for me while I was changing. Im from Chicago and I am not at all used to being treated so well by someone I had never met, and I will have to fly back down there to get my future husband fitted for his dress.Overall amazing people, cant recommend more!

Maureen and her staff (Nona is amazing!) are professional, knowledgeable and caring. One of the few bridal shops that will welcome you when you stumble in without an appointment (even though they stay very busy) and treat you like family. Great selection of bridal and formal gowns.

I found the dress of my dreams thanks to Maureen and her wonderful staff!! During every appointment I was made to feel so special and beautiful! Thank you all sooo much for helping me get the perfect dress! And I am definitely grateful to the seamstress who understood exactly what I wanted and made it happen. You guys are the best!

Was browsing around different bridal stores today looking for a dress, and found this store. I am so happy that I did! I was a walk in, didnt have an appointment, so I knew I may not get much help, and that was fine. But it just so happened that they were able to help me and guide me. The consultant pulled a good amount of dresses for me to try on, helped me in to every single one, and was very informative! She listened to all of my needs, and answered any questions I had. Thanks to all of her help, I found my dream dress today! This is how a bridal fitting should be, but not many are as thorough and helpful these days. I felt so special, they made finding my dress alot of fun. When I found my dress, they took pictures and played a song for me! Their selections are plentiful and stunning! I would highly, highly recommend this place, you wont be disappointed!

Such a sweet, caring staff! We had a large party and they took such good care of us! Even when there was several others in the store. The store was very nice, clean, and so professional looking. Such a relief as it makes the wedding planning that much simpler!

This was the very first bridal shop I stepped into after getting engaged. And let me tell you, if you are a size 10 or larger, you will NOT want this to be your first experience. If at all!The woman I was working with was great, she was a great sales lady. She is the reason why I give two stars and not one.When I ended up buying my wedding dress (not from here) I ended up ordering a size 12. I get wedding shops run smaller in sizes, so you have to order bigger. So heres the big BIG problem I have with this shop.Not only some of the dresses felt cheap, but all of their sample dresses are teeny tiny. It was to my understanding that bridal salons carry sample dresses that are bigger to fit all women of different shapes and sizes. Nope. Granted, Im a size 10! All of the dresses I tried on were tight and unflattering. They should NOT be carrying sample dresses so small like that. I couldnt zip up, button up, or get an actual impression of what these dresses looked like on me. It was like wearing t-shirts two sizes too small. It made me feel fat and not good about myself. This is NOT what a bride-to-be should feel like coming into a bridal salon! I can get insecure about how I look, but I cant even IMAGINE what a woman who is maybe a 12 or 14 would feel like trying on dresses here!

I went in looking for a bridesmaid dress for a wedding I was in, I had no idea what style I wanted. Kristin showed me their huge selection and was so helpful. She helped me pick out the perfect dress!

Absolutely the greatest experience I’ve ever had while dress shopping. My consultant Brooklyn has been a blessing since the very beginning in making sure my family, bridesmaids, and myself were having the best time and that we were treated as a top priority. The entire bridal suite family made us feel right at home at my first appointment and we ended up finding the most PERFECT dress. ❤️❤️❤️

I got married 13 years ago and found my perfect dress at the Bridal Suite and had the best experience then. I always said I would never get married again but life has a way of changing us. I am now getting married again and didnt think twice about going back to the Bridal Suite and again, found the perfect dress this time too. They make what can sometimes be stressful, a fun and easy experience. They are knowledgeable about the dresses and also what looks good on different body types. They also have a way of making a person feel comfortable as soon as you walk in the door. If there will ever be a time in my life that I need another formal dress, this is my go-to.

The absolute best experience!The building is so unassuming, I did not expect to find my wedding dress here. Without an appointment I walked in and was warmly greeted by a few of the staff members. They fit me in to their busy Saturday schedule only a few minutes later and within the hour I found the perfect dress. The team was able to order my dream dress and lengthen the sleeves as well as order a custom veil. From start to finish the staff were amazing. COME HERE FIRST and you wont have to shop around the panhandle like I did!

Maureen is the best! She spent 5 hours with me on 1 dress. Ive gone to countless bridal stores and she was so patient and positive with me. I live 6 hrs from her store and getting married in the Midwest so I couldnt use their services but even told me every detail on eveey area how to fix my address, alter my dress( where to tell them to and how). Anyways 2 months later, present day, I i made the drive and bought the dress! 9 months of searching!. She was my angel in so if this! Thank you Maureen I feel like a beautiful bride!

I was not able to find a gown here in my budget, however, they were amazingly helpful in trying to help me find one in my budget. For a bridal dress, it was about $700 and up, however the dresses were GORGEOUS. I still have to rate them 5 stars because I walked in (no appointment) and even with a very low budget they still tried very hard to help me. The quality was much higher than that at Davids Bridal, as was the customer service.

I went into the shop two weeks prior and found a dress that I really liked, but I wanted to sleep on it. So I made an appointment the following week to try the dress on again. They had the dress in my size and told me I could buy the one off the floor since they had two a previous bride had purchased it but never picked it up. They also said there would be a substantial discount due to the dress being there so long and the fact that I would be purchasing it off the sales floor. So I said yes to the dress only to be told that the substantial discount was 100 dollars off. I then said no thank you Ive found the dress online much cheaper and new, the lady freaked out and said that they couldnt sell it any cheaper by rules of the dress designer. Rather funny I might add because I bought the dress brand new at Anthonys in foley for half of their price.Edit. Thank you for your response. I NEVER ASKED FOR A DISCOUNT!! Your consultant told me the whole story of the bride purchasing the dress and never showing up to pick it up. She also told me shed give me the said discount!! Do not lie and say the cap is that high on the dresses either because the bridal shop in Fort Walton had it for 860. Anthonys had it for 700. And yall well 1100 darling. Look before you buy ladies!! Theyre a rip off.

Bridal Suites is by far the BEST bridal shop that I have ever visited. From the friendly staff to some of the most beautiful gowns that I have ever seen. I must say they made the experience everything I dreamed of.

The Bridal Suite was so great to me through the process of finding my DREAM wedding dress. From trying on every dress, to finding THE one, to altering it perfectly for my body. They even helped all of my bridesmaids and MOG find their perfect dress!

I said YES TO THE DRESS!!!! First dress I tried on and I was beyond satisfied, tears of joy!!!! They were friendly and extremely helpful. They wasn’t going to let me leave unsatisfied. Thank you so much. I will be back for my bridesmaid dresses

I bought my wedding dress here and we also rented my husbands suit from the store next door (owned by the same people). Everyone we dealt with was extremely helpful and friendly. I could not have asked for a better wedding gown purchasing experience from the trying on dresses experience through the picking it up steamed and perfect for my wedding.

The BEST and ONLY place to get a wedding or formal dress in Pensacola!!! I absolutely adore the girls that work there and the owners! I personally bought my wedding dress, bridesmaids dresses, formal dresses, and Mardi Gras dresses at the Bridal Suite! Not only do they have an amazing selection but they have the best customer service!!! I’m a lifetime customer for sure! 💋💋

Beautiful dresses, wonderful staff, and honest opinions!!! I loved my dress (which I would have never tried on looking at it on the hanger) but, the staff knew my body type and what would be most flattering! I would recommend this to anyone looking to look their best on their special day/event.

Diedra is the bomb! Helped me pick the best dress for my formal and gave me honest opinions! Will be going back for every dress from here on out.

For starters, I am only leaving one star because i have to. Leigh, the owner, of this establishment was beyond rude. My friend (the bride-to-be) and I were here for her to try on and potentially purchase her wedding gown. We had our three smaller children with us, (3, 2, and 1). The two older children were playing on the stage while my friend tried on dresses, but they werent being loud or getting into anything they shouldnt have been getting into. The consultant did not have an issue with the children and she was helping us directly. The owner comes over and tells our children to stop running as if they were her kids. I am the type of mother who will leave a store if my child is being disruptive or acting in a manner that she should not be in public....we were in there for 45 minutes already and I did not get up and leave with her, all the while the owner was shooting me nasty looks because our children were on the stage. We were the only people in the store and as Ive stated, the toddlers were not causing issues at all. The bride-to-be found her dress, it was perfect, THE ONE, and as she is about to go try on the last two dresses to make sure that the dress she loved was, in fact, the one she would be purchasing; the owner comes up to me, with an attitude and tells me the children need to get off the stage because another bride was coming in. I immediately got up with my children and left. I sat in the EMPTY parking lot for a good 10-15 minutes waiting for my friend to leave the store. She gets to the vehicle and we sit there for another 15-20 minutes to find that there is still NO ONE entering the parking lot to go into the store. We would have been out of the store by the time the next bride would have been there. I personally think the owner was just trying to get us out of the store because we had our children with us. She lost a customer who definitely would have been getting her wedding gown from there. She should learn how to handle a situation that involves children a little better; parents do not take lightly to others being rude or negative to their children. We will never go back to this dress shop.

Loved this place! Great staff! Brooklyn really takes her time with you making sure youre comfortable & you find the perfect dress! Extremely satisfied with my decision!!

Getting my bridesmaid dress was super easy, they fit me perfectly for it & my alterations were quick and professionally done! Very pleased with everything!

Walked in without an appointment and they were so amazing to accommodate! Multiple ideas and colors. A little bit pricey.

I would highly recommend the Bridal Suite. They helped my daughter ANGELA, find the perfect dress. The staff is so nice. It was a very good experience.

Everyone here is amazing!! My dress was perfect and they gave me the best bridal experience! Thank you to The Bridal Suite 💕

We love the job done from personal experience with my bride’s dress! Great job Diedra!

The entire staff at The Bridal Suite was patient and welcoming to my Mom and I both as I tried on wedding dresses in different styles and sizes. I came in not having a clue what I wanted and they helped me to figure it out. They were more than accommodating and it is obvious that they aim to please you as the bride. They are kind and I did not feel pressured to make a decision right then and there(tried on the same dress over 4 times!) like some other bridal stores I had been to. I have to say a huge thank you to The Bridal Suite on 9 mile for making my wedding dress experience a positive one!

I purchased my bridal gown here and am absolutely in love with it. The staff is amazing and I truely had the best experience. Everyone was very nice and and listened to my concerns. I am sending my fiance back next week to get the boys their tuxes! Xoxo ❤

My wedding dress was gorgeous after the wedding they cleaned and preserved my dress and it came back in the perfect box to fit right in my closet !

Diedra is amazing at what she does, so sweet!! Will definitely tell everyone to go here and see her!!

After a bad experience at Davids Bridal, my sister wanted to call it a day, but our mom suggested The Bridal Suite. Im glad we did. The owner and consultant there were professional, accommodating, kind and passionate about what they do. After trying on several dresses, my sister selected one and moved us all to tears. Not to sound sappy or over the top, but I never really appreciated the magnitude of getting married until that day.Anyway, if youre getting married and need that perfect dress, please stop by the Bridal Suite. I know when Im getting married, I can count on them.

Staff is absolutely wonderful and they have beautiful dresses!

I found my wedding dress at this shop in 2017 and the staff was nothing but helpful and kind! They really took the time to help find what you are looking for, even when you aren’t sure.

I went into Bridal Suite the other day to look at wedding dresses and was not pleased with my experience. Although the dresses were pretty, the girl who assisted me barely even talked to me. She was very distant and unhelpful. Every sample size of dress they put me in was way too big, they only picked me out 4 dresses, and they were all over the budget that I told the girl. Overall, the experience was not a very good one.

By far the best place in Pensacola to get any type of dresses ! I was dreading wedding dress shopping because I tend to be indecisive but Diedra Mcneely and the staff there made my experience one I’ll never forget . Diedra was so tentative and patient and helped me find the dress of my dreams that was in my budget and complimented my body type wonderfully. It’s like shopping with a best friend . 10/10 would recommend !

I had a pretty bad experience at the Bridal Suite. First of all, when I went in, they were kind of snobby to me and my bridesmaids. All of my girls, except one, paid in full when we placed the order for their bridesmaid gowns. Two weeks later I went to the suite just make sure that the order had been completed and that they had ordered the dresses. They had not. It had been two weeks and they did not order my girls dresses. There were 4 girls sitting there and they told me that the owner had been on vacation, that was why the dresses hadnt been ordered. My response was, there are four of you sitting here. None of you knows how to place orders?? Finally, a few days later, I got a call saying that they had placed my order, although they did not let me know when the estimated shipping date was. I called back a few weeks later to find out when the dresses would be in and the phone rang until it went to voicemail three times. When I finally got someone to answer the phone they told me that they would have to call me back the next morning because they were busy with their brides. My first thought was, AM I NOT ONE OF YOUR BRIDES??? No one called me back the next morning. I called them back 2 days later and still they did not tell me. Finally, about a week after my first call, they called me and told me that they would be in by the end of February. Then, when the dresses came in a little early, me and my girls went to pick up our dresses and they were trying to charge us more for the dresses! I confronted them about it, showing them our receipts which showed that we had paid in full for our dresses. Their response was, Well, we were assuming that you would also use our tuxedo place so we gave you a 10% discount. When we figured out that you werent going to use our tuxedo place, we took the discount back. The fact of the matter is that they never told me about them taking a discount, nor had I ever told them that I would be their tuxedo shop. I knew I wouldnt use their tuxedo shop because a friend of mine had gotten a tux from them that had come with stains on the tuxedo shirt. Overall, I had a HORRIBLE experience with them. I would not recommend them to anyone.

The ladies here couldn’t be nicer! Everyone was so kind and helpful. I found a beautiful dress that I cannot wait to wear!

Great place to shop for prom, bridal, pageant, or a ball. Staff is enthusiastic but not pushy. Good selection without being overwhelming.

Maureen is awesome! Her whole staff rocks. They are all so patient and helpful and honest.

Bridal suite is amazing ! Diedra is so friendly and great at what she does!

Ordering my bridesmaid dress was a dream so easy !

Great experience! Brooklyn was fabulous and made wedding dress shopping such a pleasant experience !

Larry and Leigh were extremely helpful when I came in for my Mardi Gras tuxedo! Lots of choices, and great prices.

Workers were very helpful and werent pushy trying to get us to buy anything. Only downside was the bridesmaid dresser were close to $200 each