user
ERA Auto Sales
5725 North W Street, Pensacola, FL 32505, United States
Appearance
ERA Auto Sales
Comments
Ma
Review №1

Purchased a used truck from ERA and could not be more thrilled. John and Larry were really helpful with getting me financing. The truck has been running great and I paid a very reasonable price!! John offered to help me get wheels and tires which I appreciated. Really nice folks here. I mentioned that I was looking to get my wife an Audi and he said if he doesnt have it on the lot, he can keep an eye out and let me know if he finds one. Top notch shop. Thanks again John/Larry!!

Pa
Review №2

I was looking for a specific car and ERA auto sales had one. I was a bit Leary of going to a used car lot by myself. When I got there the salesman John showed me the car,allowed me to take it to a shop up the street to look it over for me. They were kind and fair to me. Highly recommend checking them out. It’s been six months and the car has been perfect. Thanks ERA auto sales

Ja
Review №3

Wouldn’t answer simple questions before me driving an hr to come check out a Jeep. I asked if the A/C worked and if it had any rust. Jeff refused to answer the questions. Instead instead of replying a simple yes or no, he replied to drive an hr to come look at it. I do not want to waste my time to come look at something I wouldn’t be interested in if the A/C didn’t work or if it has any rust. Not a way to conduct business.

No
Review №4

ERA Auto Sales offers a fair deal, and the personnel did not lie to me during the purchase process.That said, as an out-of-town buyer who flew down to pick up my vehicle, I feel somebody should have have mentioned the sun-damaged paint on the hood of a vehicle for which I paid close to $30,000. ERA did disclose minor body damage to the rear quarter panel, but not the hood. My offer on the vehicle would have been $500 less if the dealer had mentioned the condition of the hood.I also resent having paid a documentation fee only wait over a month to receive the title. The woman who handles the documentation was indifferent to the fact that her delay in sending out the title meant that I would be left with an unregistered vehicle. After waiting a full month, she did send out the title.I would buy from ERA again, but I would ask for a copy of a dealer inspection checklist before sending down a check. Likewise, I would be a little more forceful in insisting that the title be sent to promptly. I am happy with the responsiveness of the sales team, and I like the vehicle.

Si
Review №5

My husband and I went to ERA just to see if we would be able to find anything. We have been looking for a Toyota Tundra for FOREVER, but could never find anything in our price range. We walked in and walked out within 2 hours with a beautiful Tundra, in our price range, and we even have the payments we wanted! I have never had a better experience at a car lot. I will recommend ERA to everyone who is in need of a quality vehicle at a great price! Thank you ERA!! WE LOVE our truck!!

Ta
Review №6

Great car lot. I highly recommend to go to this car lot. We had a small misunderstanding but it was worked out immediately. the prices are unbeatable and they will work with you. Everyone there is very friendly

Do
Review №7

I want to let everyone know do not buy a vehicle from these people I went there and was looking at a 2004 nissan titan and they said they couldnt finance that particular vehicle but what I thought about a chevy silverado max I stated to them that I knew I was buying a used vehicle what was all wrong with it or what did it need they said nothing all they had to do is charge the freon I stated that if you have to charge the freon than it must have a leak and I dident want to call them in a couple days because it done leaked out again well thats exactly what happened so I brought it back and they put stop leak in it and 2 days later it stopped working in less than 24 hrs of having the vehicle It wouldnt start took it to a certified mechanic and they hooked it up on a computer and it read 40 codes tork converter going out all the digital stuff was on in the dash service airbags service traction control it wasent what was wrong with the truck its what wasent wrong and further investigation my mechanic stated the truck looks like its been under water saltwater because the rims were severely rusted the hitch was rusted in the rocker panels the frame then the last time I tryed to drive it I drove less than 5 miles and the transmission felt like it was slippen and checked the fluid and had to put 4 quarts of fluid in it this all happened 3 days from leaving the car lot in top of that one of the back doors wouldnt open electrical problems with the windows I talked to Larry and thought they would try to put me in another truck but that dident happened to hats after I gave them 2000 dollars down and had to put several hundred dollars in to it right after I got it it dident even have tag lights well after talking to Larry I found out that had no intentions of making it right well the 3 of this month a payment was do I informed them I WD not pay another dime on the truck so they came and picked it up on the 5 2 days after the payment was do if theres not something wrong with that then I dont know Ive been here 28 years doing business and Im not done Im going to contact everyone I possibly can untill this is made right because I cant see how anyone could sleep at night after doing someone this way THE WORSE PLACE TO BUY VEHICLE theres got to be someone to stop them from taking peoples money my next step is the BBB then an attorney and channel 3 news if thats what it takes its a pitifull excuse for a legitimate business there CROOKS in disguise theres no way they dident know what was all wrong with that truck and theyll come up with all types of excuses on the way they do business no one would buy a vehicle from these people if they check it out and definatley have a certified mechanic take a look at it because most there vehicles barley make it off the lot

Le
Review №8

*****NEWSFLASH*****This is the place to buy a vehicle! From beginning to end Larry and Shannon🤩 were absolutely amazing. They were honest, approachable, and made sure I left happy and confident in my purchase!! The connections they have help immensely!!! If you are looking for punctuality and affordable service THIS IS THE PLACE!! Even with this pandemic, they were still available to deliver exceptional customer service!! Shout out to you all!!!!!

ac
Review №9

Best place to buy and finance trucks

Ke
Review №10

They got me approved and did a great job.

Pa
Review №11

I found Larry,John, and Shannon the most understanding, friendly people and a pleasure to deal with! They found exactly what I wanted and then some, for a great price!!! If you cant find what you are looking for, give them a chance to find it for you. They may just have what you want on their lot. Thanks guys and God Bless, Pastor Lloyd

La
Review №12

Look they were sweet from the time I visited them..They have Great Customer Service and its a guarantee that you will leave the lot with a car. Because Larry will make sure he will make the Best deal he can. Shoutout to my mechanic man Shannon hes the best my a/c working better than ever, my horn is back to normal plus I had a serious leakage I knew anything about and he took it upon himself to order the piece and put my Silverado back in the game💪😎. I really appreciate yall service I would most definitely recommend them to anyone.

Em
Review №13

Most definitely the worst sales experience we’ve ever had. Most aggressive, demanding, and rude salesman that we’ve ever encountered. Would not recommend to anyone else. I understand that approved funds are needed, that was not the problem. It was the aggressiveness of the salesman. When we wanted to leave, he followed us continuing to ask us to do things that couldn’t be done that day in order to drive the vehicles.

mi
Review №14

Great auto buying exsperence I will be back I love my Hummer h2.

Ca
Review №15

Owner was rude as could be will never go there again if the stars went into negative would give it a -30

Rh
Review №16

DO NOT BUY FROM HERE!!! He sold us a truck for 8k and it broke down after 2 weeks. Ive got a diesel mechanic working on it now and weve already put 2k into parts and labor and its still not reliable. Larry said this was the best truck he had and it would take us to New York and back and we couldnt even drive around the panhandle without all these problems. He just hangs up on us when we call in.

As
Review №17

Just bought a truck from them and love it! Very nice people and very good prices. They get you approved very fast and are not pushy at all, would definitely recommend them to others!

Ro
Review №18

Era auto sales is hands down the best car lot I know. I just went there to just look around and was impressed with the selection of big trucks and no pressure I told them what I had for as a down payment and they told me what was available. Simple.

Vi
Review №19

I bought a Volkswagen Tiguan from them October 2020 here it is June 2021 and the motor gone out not even a whole year dont go to them cause they not going to help you if your car mess up I no longer have a car and I have kids I really hate I went here not only the motor gone I also had issues a month after buying please save yall money and go else where I promise you will be upset buying from them I have no money for a new car😭😭😭

Jo
Review №20

Great service from a professional team! We buy all our vehicles from them.

Si
Review №21

Bought a 08 Nissan titan yesterday, they stated it has a catalytic converter, just needs a exhaust tip. That statement was false. The truck has no catalytic converter on it. Which is a violation, according to 2019 florida emission statutes chapter 316 section 1(b)I bought truck as is, running not salvaged. Stating that its not exempt. Dealership did not clarify any of this, nor stated it was salvage deeming it a violation on their behalf. (Not a salvage vehicles, its a statement)However its also not a violation due to the fact its a auctioned vehicle they mentioned it and stating that theyre some lousy scoundrels that cheat the system.Both sensors hanging down are what connect to the catalytic converter. (See pictures)

Fi
Review №22

The works are very friendly and willing to work with you. Would recommend to anyone. Great place to buy a used vehicle

Ol
Review №23

Good service, fair prices

Gr
Review №24

Awesome place definitely a great place to gi get a vehicle! Make sure and ask for Larry!

Ad
Review №25

Great first experience looking at a decent truck. Went back today to do a second test drive with someone who is knowledgeable about cars and if it went well, I would have paid cash that day. I was told by an employee that we were not allowed to test drive unless we were “ready to pull the trigger” that day due to insurance reasons and liability. Very unhappy, how am I supposed to buy a used vehicle without seeing how it drives first without commitment to buying.

Cr
Review №26

My son bought a truck from them and has made one payment. Sense then he has had to have the motor replaced and just put a rear end in it to. Now the transmission is going out too. He has had nothing but problems with the truck. It was pretty on the outside but everything else is broken.

je
Review №27

Very friendly people. Made me a deal of a lifetime. If your from around there and need a good deal those are definitely the people to go see

ed
Review №28

Super people to buy from. Did exactly what they said they was going to do to make deal. You are highly recommended by me.Thanks again.

Am
Review №29

Got me what I wanted here. Very satisfied awesome people

Ma
Review №30

Larry was very nice, he listens and makes great suggestions. Vehicles are priced well.

te
Review №31

This carlot is a rip off, i know three customer from mobile alabama this carlot have taking their down payment and will not refund it back, please be careful, they are known to forge your name on the paper work also.

Za
Review №32

Great customer service very good people. Will put you in a vehicle thats comfortable and suits an individual.

ed
Review №33

Very friendly staff and willing to work with u. Im very, very very excited. Thank u very much for ur help getting my truck .

Do
Review №34

Great people and great prices! Got me into my 2012 Silverado and I love it! Thanks ERA Auto

Sp
Review №35

Great people and willing to work with you. Will definitely refer more people to buy from them.

Je
Review №36

Awesome people to deal with...No pressure, friendly, nice vehicles at good prices!Highly recommend you stop in!

ma
Review №37

Staff was very welcoming and helpful yet not overly aggressive

ke
Review №38

They get some uncommon vehicles.Very friendly sales staff, they will make you feel comfortable

Ze
Review №39

Good people and good variety of cars, Larry salesperson super sweet!

Ka
Review №40

Don’t buy a car from them!! They will rip you off! Doesn’t promise what they say. Known to give fake and false information has several complaints thru the state of Florida, regarding false info and taking deposits from customers and not applying it to the loan. Shady car lot

Si
Review №41

Buyer BEWARE!! My son bought a car today, drove back to Fairhope AL, 3x put in reverse, locked up. So he now has a vehicle that only works in Drive @ the moment, holding our breath!

Da
Review №42

Sold me a lemon truck. Scammers.

an
Review №43

Horrible liars. Don’t go here. Cons.

Ka
Review №44

No way to get ahold of this place

To
Review №45

Cars are in poor condition

Fr
Review №46

Cons and liars

Da
Review №47

😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😁😌😁😁😁😃😃😃😃😃

Di
Review №48

Super special friendly loved customer service

Information
30 Photos
48 Comments
3.7 Rating
  • Address:5725 North W Street, Pensacola, FL 32505, United States
  • Site:https://facebook.com/marketplace/profile/100011950246126/?ref=share_attachment
  • Phone:+1 850-434-7912
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–3PM
  • Tuesday:Closed
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Similar organizations