user
Wills Marine of Pensacola Inc
1200 Barrancas Ave, Pensacola, FL 32502, United States
Appearance
Wills Marine of Pensacola Inc
Comments
Ri
Review №1

I have been boating for literally 40 years and have dealt with a variety of boat mechanic shops. Wills Marine is by far the best, most honest, and helpful group I have ever come by. It went so smoothly that I keep thinking “what’s the catch”? Turned out there wasn’t one. Zach and Alex are just good, down to earth, honest people who understand the importance of customer service. I promise you will not regret giving them a shot on your boat.

Sa
Review №2

Wills Marine was recommended to me by a friend, and I can see why he recommended them. Zach and Alex Will and their team are extremely knowledgeable, friendly, and fair in their pricing. They were able to restore my grandpas old boat that had been sitting in a driveway for 15+ years. Very happy to have done business with them.

AJ
Review №3

Zach and his wife/ crew up there are top notch. Only place I take my boat for any repairs or maintenance. Good peps and always know there stuff(engine mech, service, questions)Send all my friends an people who ask me about who is the best. My opinion, they are. Waiting on my 60etec lower to be fixed under warranty. Have faith in all they do. Also sound systems. Zach is the man!AJ

Jo
Review №4

Good very professional service and reasonable pricings I had them order a Minn Kota trolling motor for me when I couldnt get it anywhere else Even Bass Pro or West Marine couldnt deliver and couldnt even begin to tell me when......called Wills Marine told Alex what I wanted and she definitely went out on a search mission to find me one called me when it arrived and still saved me money from buying a more expensive model that I really didnt need still providing me with exactly what I needed for my size vessel..... Thanks Alex for being Jam up professional and giving quality services to a no so quality world .

Mi
Review №5

Awesome place! My wife and I were on vacation in Pensacola and had injector problems with our outboard motor. Derek took us right in and cleaned the injectors. Great service and reasonable price. Thanks again Derek!

Ma
Review №6

Extremely honest! I was very impressed with their thoroughness and quality of workmanship. They explained to me when I called in May that they were backed up for 6-8 weeks. I took my 25hp Evinrude to them that had been in storage for 28 years. They addressed the issues, didnt try to sell unnecessary items and called me about every issue they found before proceeding. The motor runs like a top and Wills Marine has created a lifetime customer out of me.

Ro
Review №7

Very professional. Excellent service. Most importantly- honest.

Me
Review №8

Friendly knowledgeable staff 😁

Na
Review №9

I had a problem with my Minn Kota trolling motor and took it in too Wills for warranty work. They diagnosed it & ordered a switch to change for variable speeds which was acting up & took 2 months to get in. They installed the switch and called me back to tell me the motor isnt functioning /working after the new part was put in. So I waited for another couple of weeks for them to get that part in and install it. Long story short its overall in worse shape then I first initially brought it in...it literally couldnt go past the 1st forward position and would not turn off unless it was disconnected from the battery. So again I bring it back and was told it would be fixed before they went on there Christmas break till January 4th, which it still hasnt been fixed. Extremely dissatisfied with this company, if I ever get this trolling motor back rest assure I wont be back to do business with these guys

Be
Review №10

Very helpful, will be going back again

Ja
Review №11

Incredibly willing to go out of their way to help. Zach worked around my schedule and stayed in communication throughout the experience. He remains willing to answer questions and help however he can. Pricing was fair and clearly represented. I appreciated everyone I dealt with there.

Ke
Review №12

Helpful in finding a switch for my trim motor. Part not in stock but had got it the next day.

su
Review №13

Im a returning customer for a reason. I can count on getting top quality care

Th
Review №14

Very nice people to do business with

Au
Review №15

Bought two etecs and had them installed on our boat. Great price and service. Wills Marine does all types of boat repair for me. Great employees.

Ji
Review №16

Best place in town for evinrude /Johnson parts service an repairs very knowledgeable3rd generation family owned must be doing a lot of good

Fr
Review №17

Great place

Tr
Review №18

My jetboat was altered and difficult to work on . Macs Marina told me about this great mechanic and even called to be sure I could drop it off.Thanks for diving in for a first-time boat owner!

Cl
Review №19

Couldn’t ask for a more friendly staff and customer service. Had an issue with a 2month old minn Kota trolling motor and found that Wills Marine in Pensacola FL was a dealer and service center for them. Dropped it off and was told the process and that it could be a few days or weeks before they could get to it which was expected. A week later they called and said it was ready and I could get back on the water!!! Will do business with them again!!!

ch
Review №20

The very best place I’ve ever used. Highly experienced staff, and very reasonably with pricing. Will go back as long as I own a boat. Recommend to everyone!!

Pa
Review №21

Just took my boat in for service. This is the third time I have used Wills Marine and again I was very pleased with the professionalism of this business. I received several calls from the technician advising me of what he found and the cost associated with the repair. The repair was timely and the price was inline with what I had expected. Great job.

Ke
Review №22

Nice people and very knowledgeable. Recommended by someone who has done business here for over 20 years. Now I understand why.

ji
Review №23

I am happy to share my experience about this company. We took our 02 johnson evinrude engine in because it wasnt firing. The diagnosis was the computer was bad and crankshaft position sensor that would cost approximately 600 bucks. The computer repair would be 1600 bucks which we discovered that these computers are sent to a place called CDI marine electronics in Mobile Ala they charge half that price for the repair. The mechanic that did The diagnostic was Zack. Beware of Zack. The actual problem was the crankshaft position sensor which cost 75 dollars or less. The cost of the repair should have been no more than 400 bucks. We wound up getting our boat and taking it to someone that happens to do boat repair on the side and he charged us 500 bucks but it was better than getting beat out of 2200 bucks. Also these people didnt give us a written printout of the diagnostic. We live out of state and sent someone to pick the boat up so they failed to get a copy of the diagnostic for which they charged us 90 dollars. I called later on and asked for a written receipt and was given a bunch of excuses. All unscrupulous businesses beware, people arent powerless to do nothing. Many people will read this review and it will cost you a lot more than the 2000 bucks that we wouldve been out of.

Ti
Review №24

Worst boat experience yet. Had my oil pump repaired on my bullet proof Saltwater Series 2stroke Yamaha. Maiden voyage blew piston-oil deprivation. Went to discuss- they would have none of it. Spent over $700 to blow my motor and ha e to re-power. Would never recommend.

Br
Review №25

Hands down the best shop around. The service manager Zac wills is the best in the business. Extremely polite and does a excellent job!

ma
Review №26

Great place been doing business hear for years know there business in very friendly.

Sh
Review №27

They went above and beyond to help us find a part for an old motor. We will definitely use again! Great people and service

Dy
Review №28

Very knowledgeable staff. Got my boat back faster than expected

Ja
Review №29

Outstanding service, VERY FRIENDLY customer care!! Dropped my Terrova off today at 8am. Tony (tech) called me just before 10am. He stated I was ready to go. Withing 2 hours, he diagnosed the problem and replaced the main control board. This is a place I have already informed my friends who have boats to use if needed. I will be back again for sure...

As
Review №30

Great service! Big thank you to Zach Wills the service manager he took great care of us!

As
Review №31

Such an amazing staff always greeted with a smile. Honest and upfront about thier business!

Ch
Review №32

Must go for Marine service, repair and or parts. Great staff! Super friendly service!

Ti
Review №33

Mr. Wills has always taken good care of my Etec. They do great work.

Mi
Review №34

Always great service, and super friendly staff! They do a great job!!!

ri
Review №35

Just a bunch of nice guys, they do good work

Fo
Review №36

Great service/staff and would reference my network of friends to take their boat with any issues or upkeep maintenance needs to Wills Marine.

So
Review №37

Always nice and professional people.

Ja
Review №38

Very nice but not knowledgeable. If something is wrong with your boat and its not being winterized, getting a foot replaced, or something stupid like a water pump, dont waste your money. Take it to Posner Marine, or Bubba Joebob down the street.

Ma
Review №39

I wouldn’t go anywhere else. Everyone treats you like family and they really know what they are talking about.

Br
Review №40

Took them my trolling motor and I told them not to fix it after they kept adding to the list of broken parts. they returned in halfway taken apart and charged 96 dollars. Go someplace else.

J
Review №41

Very disappointed. I was told starter was bad, got home found where the fuse was blown. Was told fuel pump was bad found a hose with pinhole. Replaced hose resolved problem.

Ra
Review №42

Walked in door with $10,000 cashiers check in my pocket. Lady working up front acted as if I was annoying her when I ask about motors. I took my money somewhere else.

Jo
Review №43

Honest and truthful staff.

Ro
Review №44

Dropped a motor off and 3 months later they still hadnt even looked at it. Guess it wasnt a big enough money maker for them to work on it.

Jo
Review №45

Horrible customer service, still waiting after 5 weeks for them to change a brush.

Ma
Review №46

Zach is awesome.

Da
Review №47

Local marine equipment and boat repair.

Information
2 Photos
47 Comments
4.3 Rating
  • Address:1200 Barrancas Ave, Pensacola, FL 32502, United States
  • Site:http://willsmarine.net/
  • Phone:+1 850-432-2383
Categories
  • Boat dealer
  • Boat repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations