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Harbor View Marine
1220 Mahogany Mill Rd, Pensacola, FL 32507, United States
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Harbor View Marine
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Jo
Review №1

Just got my transmission.Other products. Hopefully it fits!

be
Review №2

New customer, but so far the experience is positive. Great helpful staff,and the facility is adequate. Will update in a few months.

Se
Review №3

Very helpful! Needed carb parts for my outboard. They took the time to research and find the correct parts since there were many options.. it took a while digging through many kits to find the right parts. Ill never call different parts dealer. Theyve earned my business!

Ap
Review №4

SCAMMED!!!!! We bought a boat from them last summer, and they said that this boat was taken care of at their marina for years and was in perfect condition. THEY LIED. We took great care of it and now 1 year later we are finding out the issues that they HID FROM US before selling us the boat. And these are issues that take well over a year to happen- not problems we caused or even knew about. DO NOT BUY A BOAT FROM THEM UNLESS YOU WANT TO BE LIED TO, AND BE OUT THOUSANDS OF DOLLARS

Ia
Review №5

Best boat buying experience Ive ever had!! Sales man scott went above and beyond to help me out...he was very honest and very helpful...I recommend anyone and everyone to go see scott 😀

Gu
Review №6

I talk to Micah about a 27 gamefish all week! I called him yesterday and told him I wanted to buy the boat. He said he would email me the contract and I need to sign and put my credit card info on form so they can lock the boat down! He never sent form. I message him and he told me people walked in while he was on phone with me and when he got off the phone with me they bought the boat! Smh! Waste of time! There is absolutely no loyalty anymore! The right way to go about this would be to tell the people that if my deal fell through he would call them! No they were past clients of his! So I guess they will never get new clients if they are going to treat people like this! So frustrating!

Ja
Review №7

I can’t say enough how great the people were here. Gene took us on a sea trial and was extremely helpful. Tina was extremely helpful with the payment process. I strongly recommend them.

Le
Review №8

Second boat I bought from them. Great deals. Ask for Jessica.

Ja
Review №9

Wanted me drop off my new boat, no receipt or any paperwork until I pushed it. A month later, didnt complete the work, annual service and warranty issue with a speaker. Brought me wrong boat to be picked up. Sent me on my way with two burnt blinkers, and still no new speaker. Left out the insert cap for inlet water engine flush. We had water spraying from it on water into boat.

Ed
Review №10

They do excellent work fast and efficient at fairly priced

Ti
Review №11

Friendly helpful staff and short of some needed parts. I was still able to fix boat after going to Posner Marine for the other parts.

Li
Review №12

Very nice to deal with everything was ready for pick up!!

Pa
Review №13

The grouper wraps were AWESOME! The view was AWESOME!!

Ro
Review №14

Still having problem solving issues with items on boat.

ro
Review №15

We stored our boat in the barn storage over the past year and have enjoyed very good service from the dock-hands and staff. Very polite and helpful staff work here and being family owned makes for a nice environment for the customer. The text to launch is simple and always worked efficiently... boat was always ready to go when we arrived. We have now sold our boat so no longer storing here but we plan to rent boats from them when we need our boating time. Service work was done here a few times and that was a good experience as well and seemed fairly priced. We never worked with the sales dept so cannot comment on that area but they sure have some nice inventory on the lot.

Da
Review №16

Does good work on boats

De
Review №17

We took out a Tritoon to Harborview For repairs. Scott Roberts and his staff were amazing and took very good care of us and our boat. Thank you so very much we enjoyed being on our boat yesterday. Y’all are wonderful to

Ma
Review №18

Our experience with Harbor View Marina was absolutely amazing. Shawn Hammac, our salesman, greeted us at the door with a smile. He made us feel welcome. Shawn is energetic and knowledgeable. He kept communication with us even on his off day. Shawn gave us updates until we arrived today to pick it up.Thank you so much for all that you have done for us Shawn. We will send ALL our friends your way.Sincerly,Lamar and Margot Woodard

St
Review №19

A highly recommended place to rent a boat. The selection of boats was excellent. The prices were very reasonable. The staff was so helpful in person and on the phone. Everything was ready when we showed up and our time in the water was fantastic. There are so many places to explore. I will return to Harbor View Marine again. If you want to rent a boat for 4 hours or a day, this is the place to go!

No
Review №20

Nice place

An
Review №21

Very good call, launch and fueling service. The dock crew has always been great. Makes boating a real pleasure. Am looking forward to this spring and summer at Harbor View.Is there any consideration for obtaining a designed lifting frame specifically for pontoon boats? It always looks a little awkward with the pipes and boards.

Be
Review №22

We have had our boat in dry dock storage at Harbor View for a year now. They are great. Just send them a text message and minutes later your boat is in the water, ready to go. Pull up to the dock when you are done and walk away, they take care of the rest. Super helpful and friendly.

Br
Review №23

We purchased a boat, that this dealership was the broker on, on July 6. The boat was purchased with no trailer so we brought one. They wanted to charge us $150 to place the boat on the trailer for us as it was dry docked. Then told us it was going to be that afternoon before that could be done, now this was like 9 in the morning when we were there and we still had a 9 hour drive back home. When we got back with the boat and let the holidays settle down we went to go register the boat and they had not given us the info that we needed for us to register the boat. I called and spoke with the salesman that we dealt with. He got very hateful on the phone to almost refusing to help me out in getting the info we needed. Tried to tell me the lady that does the paperwork was not there, would not be there that day, and there was no one else that does it( so you are telling me if someone come in to buy a boat they couldn’t that day because no one was there to do the paperwork). Then they tried to tell me we couldn’t get what we needed because it was confidential. Hello how am I supposed to register boat then. Then he told me that he was with a customer and couldn’t talk to me and was going to take my info down to be able to help me out. I asked to speak with supervisor and was told that he was only one there. Supervisor finally called me back and told me he didn’t believe that the salesman talked to me that way. Then tried to tell me we had 30 days to get registered and that they do this everyday and so I called the marine police for were I live and was told I only had 15 days and this was day 13 that I was trying to do this. I would not recommend the sales place to anyone. When you have a customer you don’t have them just at time of sale but afterwards to and they were not very professional!!!!

Da
Review №24

Outstanding. Boat broke down 1/2 mile from harbor view. Quick tow to near their location. Jason mobilized a great tech to work issue. Very pleased.

ge
Review №25

I thank Harborview Marine for the help in locating me a trailer. I appreciate the mgmt for being honest and sticking to their word.

Er
Review №26

It a clean place very well maintain.dock hands are awesome. George is awesome. Jan is very professional I will tell everyone to take their boat to get service and dry storage very professional workers. I use to be a dock hand their and they are very good place to work and great selection on boats. Very good and service is very professional and knows how to fix boats.

Da
Review №27

I dont give 5 star ratings very often, but my experience here definitely was first class. I bought a new boat here and the entire staff really impressed me with their knowledge and professionalism. They took all the time I needed to explain my new boat operational and maintenance characteristics to me as well as all the new boat purchase paperwork. I do not have any hesitation to recommend Harbor View Marine for anyone in the market for a new boat.

A
Review №28

Harbor View is supposed to be the premier marina in the Pensacola area, but my experience with their service department was very poor. I left with more issues then I went there with. My Tachometer isnt working, which I just paid a different Mariana to fix just prior to Harbor View working on it. Then my trim motor stopped working in their care, which is possible that it failed on its own, but the issue is I was never notified & they decided to drag my boat around the yard breaking the scag on lower unit. Batteries were dead when I got it back & motor wiring was not hooked up for motor to run. If it was one issue, i could understand, but this was very sloppy work/care and I will not be using their services anymore.

Mo
Review №29

Excellent and very friendly customer service! Clean and well organized. Highly recommend for any of your boating needs.

Dw
Review №30

Love this place. I rented a sea ray $40000 boat for a day and had a great time it was worth the $300 for the day. I know people who bought a boat and only took it out 12 times in a year. So if you rent a great boat instead of buying it, it could save you a lot of money. They just hand over the keys and send you on your way.

Tr
Review №31

Nick Blackwell treated us like number one customers. Handled the boats with care! Excellent place to store your boat, but the docks do need some maintenance

Gl
Review №32

Awesome parts and service. They will take care of you!

Ji
Review №33

Staff is always friendly. When I have had issues they have been addressed and taken care of to my satisfaction. Aware of our needs when launching my boat.

KE
Review №34

Had my boat there since 6/2018 and love the convenience. I text them and boat is in the water, stocked and ready. When im done, I drop it at the dock and they take good care of it. Always prompt and courteous!

Gr
Review №35

I have been at Harbor View for 5 years and can say that the service is excellent. Everyone is responsive and goes out of there way in providing good customer service.

Ru
Review №36

So far a great place, great staff and great customer service. Great place if you need to store your marine equipment.

Th
Review №37

Very nice people

cf
Review №38

Ive rented a boat here several times and had a great experience every time. Staff has always been very helpful and accomodating. The boats have run great. Cant really ask for much more.

Ar
Review №39

I must say that Harbor View Marine has absolutely won me over. My first weekend being a dry storage customer was the Blue Angels weekend and they took care of me as if I had been a customer forever. The staff is super friendly. Ryan, Marcus, and all the other guys at the dockhouse go above and beyond to make sure you are ready to get when you arrive at the dock. I highly recommend Harbor View to anyone looking for a place to store their boat. The service is top notch!

Re
Review №40

1. 6 out of 10 on my 2105 legacy CC.2. Service center is outstanding.3. Sales is the WORST!I bought a boat there last year. Called this year and asked for a different salesman and a quote on a 140k + boat. The salesman I specifically told the staff not to call me, he called me and never called back with a quote! I just dropped 125k+ on the same boat at a different dealer. If LOST SALE means anything, use better customer service, cause YOURS SUCK!In closing, I do not recommend buying a boat here. Service here yes, dont buy here.

Di
Review №41

Bought our new G3 Suncatcher pontoon boat from Harbor View in late May. We have been very disappointed at the lack of service since the purchase. We have called them twice regarding our plate for our trailer and number for our boat. Nothing. My husband went today and they said that they have had it for 2 weeks. They claimed that they called. I checked my call logs and they did not call me. We are missing a table and have not been contacted regarding this that was invoiced and paid for. Very dissatisfied with customer service when we paid over $50,000 for this purchase. I would not recommend them for a purchase.

St
Review №42

Jason and the dock staff do a great job. I bought my Nautical Star from Harborview and am very satisfied with all the staff and their service.

Ro
Review №43

Ive had my boat at Harbor View for over three years now.The service has always been excellent.The Dock crew is very polite and helpful.They treat my boat with care and respect!Ive had work done by their service department and they fixed any problems immediately,and at a fair price.Very Satisfied!

Mi
Review №44

Awesome to send text to have boat launched! Dock hands very responsive!!!

Th
Review №45

Very good marine that has great customer service. I think its better than marine max

Fr
Review №46

Well run marinaAll the dock hands are top notchThe service crew is the best I’ve dealt withNever had a bad experience in 2 1/2 years

sh
Review №47

We love being members of Harbor View Marina’s boat club! Great deal and easy to do.

Ja
Review №48

Great boat(nautic star).Had anti fouling paint added as an option. Bunks on trailer carpet covered. Cant launch boat because of friction. Bought silicone strips to cover bunks. The owner is charging me 200 bucks for installation. No mention of launch problems at sale. Dont trust these people. Buy somewhere else.

Za
Review №49

Best Marina around, by far. Highest quality service and rentals. Highly recommend!!!

ro
Review №50

Just good folks who do a great job.

Jo
Review №51

I have dealt more with their maintenance department than the sales. They are not cheap, but no boat repair is. They did everything I asked in about twice the time they had predicted but within budget. There was one item that they missed in the pre sale inspection (used boat) that had to be fixed as soon as I bought the boat. Seemed like they should have caught it earlier. It came under annual maintenance (replacing lower case seals) so I would have done it anyway. The boat was a bargain even with the cost of replacing the seals.

Do
Review №52

Would not recommend buying here. I was pre approved for a boat, the boat they had did not have a ski tower. I found the same boat with all the options that I wanted, including the ski tower at a better price in central Georgia. Harbor View stated the would price match, however they would not install the ski tower in that price. After several attempts at trying to make a deal and save me 6 hours drive the sales person told me that the sales manager would not budge on the ski tower and to take it or leave it that the boat would sell anyway....after I was told this I took my money 6 hours down the road and saved a couple thousand dollars AND got my ski tower with a 5 year extended warranty on the engine....did I say a couple thousand cheaper....they also knocked off another $500 because I was coming from Pcola. If you are looking at a Bayliner Element...save yourself a lot of time and dealing with sales with an attitude like this one...you will get what YOU want and not what they want you to have. In fairness they did say they could order me one, but would take 8+ weeks...I took this as a sales tactic....anyway look at Central Georgia Marina in Macon GA. They treated me good and at the end of the day, 12 hours was well worth the $$ savings the way I was treated... oh, by the way, the sales person at harbor view even called up central georgia and gave them an earful because they lost the sale.....WOW! Highly recommend steering clear of harbor view sales.....after all, they will sell the boat anyway

Ry
Review №53

We worked with Tina when we bought our new Bayliner. She was extremely helpful and knowledgable, and completely low pressure. From buying so many cars in the past, it was definitely a refreshing change. Everyone was just as nice as could be and wanted to do everything they could for us. Will definitely be back for our next boat!

Ry
Review №54

Some of the their sales folks are good, others are a bit shady. Good selection of boats and equipment, just watch ur salesman.

Ne
Review №55

Well organized. Very knowledgeable an informative

An
Review №56

Upon showing up to get our rental, the boat wasnt ready. Then it didnt work; they spent some time on trying to get it to work (taking away from our rental time). After it wouldnt work, they tried to pawn an ugly boat off on us. Eventually, they settled on a different rental. I contacted the owner, to settle the matter and ask for additional time or money off, to no avail. A $400 rental turned into a $600 rental for less than 24 hours.

Je
Review №57

Great launch facility. I always get an acknowledgement that the dockhouse has received my text to splash my boat

Ci
Review №58

This place is great, knowledgeable and never had to return a part.. I keep coming back

Ri
Review №59

We are very pleased with our new NauticStar 243 DC. Tina Maloney was a pleasure to work with. Very friendly and helpful. As expected, there were a few minor problems and Tina along with the service department were quick to take care of any issues. It was well worth the 100 mile trip. I only wish they were closer so we could have all the maintenance done there. They have the best selection of NauticStar boats and were the only dealer that had the model with the features we wanted in inventory.

R
Review №60

Always a great place to keep your boatLooks like they are expanding

Ja
Review №61

Kept my boat here 7 yrs great place

Mi
Review №62

Buyer beware when buying from this business. Inspect what you buy from them very well. DO NOT listen to the salesman. If their mouth is moving its all BS!! Sent me off with a trailer that was not road worthy to make a 3 hour trip home. Apparently they DO NOT care for any ones safety! Double check your paper work .... They dont even know how to fill it out correctly. Cost me an additional $150 in sales tax because they put the asking price on the invoice rather than the sales price which was $1500 less. Will never buy form this business in the future!

He
Review №63

Great selection of boats and retail store. Friendly and helpful.

aa
Review №64

Rented a boat for Christmas and when we arrived they couldn’t get the boat (center console fishing boat) running. It was in very bad shape and not worth renting anyway, it was in very poor condition. They took almost an hour to get another boat in the water and ready for us. When we spoke to the owner they agreed to give us a discount, but when we returned the boat they charged us full price.

De
Review №65

Offers a full line of marine services and products to include mechanical, detailing, safety, comfort and hitting th open seas

Ke
Review №66

Super nice people that work there. Great rental prices!

To
Review №67

The Pensacola service dept will lie to you and do nothing to try to make it right no matter how much money you have spent with them. If you need your boat worked on you should take it elsewhere.

ke
Review №68

Only folks in town willing to take the time to help me solve my problem. Customer service was OUTSTANDING and the price was 30% cheaper than West Marine down the street. These folks have my business forever.

Ri
Review №69

Dock Crew and Service Dept. have treated my little boat as their own. What more can you ask for????

Ds
Review №70

Use to keep my boat there...NOT RECCOMEND!

Jo
Review №71

Sleezy bait and switch sales operation. The fact they advertise one price with pictures and stock # but then explain that actually represents the base model with only the deck and engine should have been enough to turn me away. Then the sleezy owner had the nerve to explain the manufacturer requires them to do false advertising. Total scammers!

Ti
Review №72

Best selection of Nautic Star Boats on the Gulf Coast with great deals!!

Jo
Review №73

Courteous & accommodating staff; boat is well maintained

JE
Review №74

Jay in Parts Department was very knowledgeable and helpful.

Jo
Review №75

Helpful staff, prices are a smidge high, but its convenient!

Sh
Review №76

Great service. The boat was ready and waiting for us to take it out.

Re
Review №77

The nicest people ever!

Ke
Review №78

Only place in town that had what I needed

Do
Review №79

Plenty of storage, dock space, parts and fuel.

Br
Review №80

Pensacola service dept. terrible customer service, spent thousands** just to be poorly treated and have wasted my money and be lied too multiple times

Bi
Review №81

Way over priced . Bill was more than what the quoted me . With nothing extra done to the bout from what they quoted me .Fyi they also charge you $250 just to test the boat after they work on it.

Co
Review №82

Great selection and price

Br
Review №83

Best in pensacola

Aa
Review №84

Bought a boat and the trailer tire blew literally right after I pulled out and they told me Nothing we can do so yeah, great customer service......

Gr
Review №85

Caught a 100% IV Snorlax here.

Gr
Review №86

Great place.

Ne
Review №87

Friendly staff, clean restrooms and showers, full service marina

Ma
Review №88

Great service

An
Review №89

Great place

Sh
Review №90

I only washed a boat here.

Do
Review №91

Lots of boats, parts store and boat storage.

Ti
Review №92

Blue Angels in the Sky

Er
Review №93

Good place

Je
Review №94

Great place

Do
Review №95

They screwed me out of $5500 and only offered $1800 for a refund. thin when they took the motor they stole bolts off the motor. they are a bunch of bullys man.

ri
Review №96

Service not good

EN
Review №97

Overpriced

Information
89 Photos
97 Comments
4.1 Rating
  • Address:1220 Mahogany Mill Rd, Pensacola, FL 32507, United States
  • Site:https://harborviewmarine.com/
  • Phone:+1 850-453-3435
Categories
  • Boat dealer
  • Boat repair shop
  • Marina
Working hours
  • Monday:6AM–7PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:6AM–7PM
  • Sunday:6AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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