Genuine, Quality, Customer Oriented.My service was a fantastic experience. Life happens and I had to postpone my glass job several times and they were still accommodating. The day of we were running late and with friendly support they waited and still took care of me. The kind of people and quality of work you are proud to talk well about!

Fast, high quality, staff was very polite & the young lady in the auto glass department explained the process and my vehicle was ready right on time in the timeframe she explained that it would be. I will do business with them again!

Cant thank yall enough!Thank you Anthony for a repair that turned out much better than expected.And, Thank you Judy for exceptional customer service !

My company ASAP Field Services LLC provides customized delivery services. A client needed some items delivered so we did it.Pensacola Glass helped load items and I was on my way.

EXTREMELY dissatisfied with this glass companys performance. Three attempts to get an RV windshield replaced properly with no success. The first installation leaked. Attempts to patch leak area failed. The windshield needed to be removed an reset, but the technician needed a special tool to do the job. After an approximate wait of 10 days, the tool arrived. The technicians seemed to be training on how to use the new tool and cut the corner off the main windshield.. manager seemed disconnected with workers. Had Novus repair it the first time properly.Regarding your response below:There wasnt another windshield on site. Misleading replies confirm the choice I made to go elsewhere was the right move.

Same day custom glass for a table that I needed! Nice folks, cheaper than all the other quotes in the area. Ill be back!

Two very nice ladies helped me. They were Missy and Tonya. Highly recommend Pensacola Glass!

Very good service. Very fast. Good quality. Got my glass within 3 hours after calling. Good place.

Friendly, helpful and had exactly what I needed to repair my window.

Lots of help and can do most any job.

Replaced our rear windshield on Highlander. They did a quick turnaround and did a great job. A+.

I had a small job to cut 4 pieces of glass for my Aquarium cover. They did the job the same day and the price was so reasonable!

I needed a special piece of glass to be cut to fit a coffee table I have. Missy at Pensacola Glass was very helpful and I appreciate her help both on the phone and in person.

Needed to replace a pane in a window that is over fifty years old. First, you talk to someone live and not a robot. They were able to come out quickly, assess the window (without me needing to be there) and fixed it! Very happy with their work and service!

The ladies here are so sweet especially Frankie Peters. I had the best and fastest service possible. Thanks again for everything.

I called needing a quote on a seal for my windshield because I had water leaking into my fuses and causing some issues. When she heard why I needed the seal, she said she didn’t want my business because she would be accepting liability on the leak stopping and stopping the water to my fuses... I’m confused because I thought that is how business works. You repair the seal or replace the window and if it didn’t work then I would find another solution, like sealing my firewall. Definitely blew me away and I would not recommend using them.

Did a great job repairing the chip in my windshield.

Good service. They are doing our new shower door.

Very nice and professional was in and out

I hope their glass work is better than their employee’s driving.Yesterday morning at 5:47 AM, I was nearly run off the road by a man driving a Pensacola Glass Chevy Silverado (with glass racks attached) with the license plate ending in 8Z. He was probably going 60 in a 35 MPH zone. He then ran the red light at Hwy 29 and W Street nearly causing another accident. Unbelievable.THIS is how the company he works for will lose everything to lawsuits due to employee negligence such as this.

Highly recommend! A+ customer service. Clean and comfortable lobby. Fresh coffee! Fast and quality service. Work done with passion. BIG thank you to the whole team! Job well done!

What a great place! Even though we didnt have a big job it didnt matter. They were so accommodating and helpful to us. We were having a piece of glass cut for a table which they finished it for us so fast. When we got home we discovered my husband gave them the wrong measurements. We went right back and asked if they could cut it smaller and they took it right back and cut it smaller immediately with no charge for our mistake. What a great company with fantastic customer service!!

I called Pensacola Glass to get an estimate on a mirror. They promptly sent out an estimator and had a quote for me within a very reasonable time frame. Dealing with the Residential Specialist (Denise Resmondo) was super easy. She scheduled the work to be completed and told me to pay them when they finished the job. We are VERY happy with the outcome (whole wall mirror for a gym) and will definitely use them again if we need any glass work at all. No wonder they have been in business so long, fast, professional and reasonable service!

We needed a glass tabletop for our dining room table and after doing some on line shopping called Pensacola Glass for an estimate. We were greeted cheerfully by Tonya who readily gave us a price that was extremely competitive and with a turnaround time of 3-4 days. Much to our surprise she called back in ONE DAY with the news that the glass was ready for pickup. There was a slight error and they gladly made the correction, again in ONE DAY. Needless to say were very pleased and would recommend Pensacola Glass to anyone in need of the products that they provide.John & JoAnn Powanda

Parking lot needs hell

They are always so friendly and go out of their way to make you happy.

Well the parking is a little sketchy, but, when you walk in with all the beautiful glass shower doors with no finger prints just a dream well anyway the employees are extremely nice, helpful and fast. The price is very reasonable. I always go there when I need mirrors and glass.

Ive used them before and will continue to use them. Im a homeowner so I only need something occasionally but Ive always been 100% satisfied with them. And great personalities and attitudes as well! And Tonya is great...very knowledgable and awesome service with a smile!

Omgosh! It is so refreshing to deal with a company that actually does what they say! The customer service is excellent and the tech the sent to replace my windshield was on time and professional! I have dealt with them for years and have never been disappointed. And may I add that I am not an easy person to deal with and do not give compliments out easily! Thank you for all your help with my glass needs.

Friendly and helpful staff, prompt service, went above and beyond...got a piece of glass cut for a coffee table

I took a wooden coffee table to Pensacola Glass to get 31 glass inserts of different sizes made for it. Tammy Glass was the sales agent and she was fast and efficient. I received a call a few hours later from Tammy to tell me the work had been completed. The finished product was excellent. All pieces fit tightly into place, and each one had to be individually measured and cut. AJ did a great job; he clearly takes pride in his workmanship. It was a great experience, and I look forward to purchasing from you again.

This was the second time working with Pensacola Glass, first time I had a custom mirror cut to fit my bathroom, and this time a glass top to fit a pallet wood table I made. Very happy with Tammy and the rest of the staff, they were able to have the glass cut and ready within 24hrs and even gave me a bag of clear glass protective pads. Very happy with the fit and finish, will do business with Pensacola Glass for the next project.

Conveniently located and very helpful girls at front desk

The piece of glass I needed was fairly inexpensive. The front desk lady was exceptionally kind & courteous. When my glass was a bit too thick, they re cut it no problem. Great experience here.

Had a glass top made for our dining table that turned out wonderful. The sales lady said that it might be delayed getting the order done due to demand, but only after a few days they called and said it was ready. Price best in town. ☺

Just what I needed quick Fast and friendly service as well . I will be go back again I purchase some plexi glass thanks Pensacola Glass

Went to get a piece glass cut and was done in 30 minutes. Fantastic customer service. Will not shop anywhere else for my glass needs. Thanks and Merry Christmas

Was put in contact with Pensacola glass by State Farm Insurance after requesting a mobile installer. I was put through to Judy who took my address and gathered details on my vehicle. Everything was set for a mobile install at my home address in Navarre. About 30 mins later Judy called back and said that they cant do my install at my home because it was an hour and a half drive. I informed her that it was only 50 mins and not anywhere close to an hour and half. She went on to say that it would be too much time to invest in a single install by the time the installer drove to my house, completed the install and then returned to Pensacola. She informed me that they were short handed as well so couldnt take time to do the mobile install. I reminded her that she told both me and the insurance company that Pensacola glass did in fact service Navarre and that the appointment was already booked and setup. She said that she was sorry but could not do it. She said that they only come to the very western edge of Navarre. I asked her why she didnt advise me of this when the appointment was booked and I provided my address. She didnt have an answer and said that they could do the install if I met them in Gulf Breeze or came to the store in Pensacola. Needless to say I called the insurance company and advised them of the poor service and run around I received and chose another company. My advice to the owner is not to book and confirm appointments with customers only to cancel them telling them they are too far..in this digital age with Google maps etc. It is very simple to make that decision before you waste a customers time. Will not use this company again and will not recommend it to anyone.

Judy is the best part of the store. I took my car in to get the windshield replaced and my car was a mess after the replacement. My radar detector was completely taken of the dash and I could not stick it back on and this is not the way it was given to them. After Installation the following are the issues with the wipers:- The wipers are not aligned correctly.  The passenger wiper misses the entire top 1/2 of the windshield.- wiper sensors are working correctly.- The wipers do not engage into off mode correctly.Just very disappointed with the condition my car was returned to me.

My SUV had all but one glass broken out during the Storm in Panama city. No one had the glass available for weeks. As I was told by several other competitors. At extremely inflated prices none the less. After several attempts to have it repaired elsewhere I dropped it off on Wednesday midday and picked it up on Friday midday. Talk about excellent service.. and Finally the invoice was extremely fair for the amount of work they done....I highly recommend Pensacola Glass. Thanks Guys.

My experience with Pensacola Glass was nothing but positive. Great customer service, good selection, fast turn around. They even recut some for me on the spot because I made a mistake. Now my Antique windows are sturdy and secure.

We are from Panama City and went to Pensacola Civic center to see Dave Matthews Band. We left our car at the hotel only to find out the next morning our rear windscreen had been shattered from a falling rock due to roofers working at the hotel. The hotel manager called Pensacola Glass to see if they could help. Not only did they help, Miss Judy dropped us off to get something to eat, offered to pick us up, and had the windscreen replaced in less than 2 hours! Customer service like this is almost impossible to find nowadays. I highly recommend this place for all your glass needs. The staff is extremely knowledgeable, curteous and very responsive! We are customers for life!

And my glass custom cut in 20 minutes

Great customer service!! They cut my glass the same day. Good people to interact with.

They can take care of all your glass needs Ive been using them for 14 years and always take great care of me

Great service and extremely helpful

They screwed my windshield up by putting the wrong piece for my rear view mirror on top they didnt glue my rubber seal thats on top of my car thats over the windshield

Great people. Not happy I had return for a redo

This place has never disappointed me! Should earn best in Pensacola

Excellent service with a very experienced staff! Thanks

Very helpful and willing to work with me they understand the innovative products that Im using

The beautiful ladies up front are sweethearts and anytime i need glass its made quickly and accurately. I use them every time.

Thank you pensacola glass you all or my go to for glass am regluar customer never had any problem with. Your service . thank you for waiting while i had time to get the money

Staff is super helpful! Great quality products!!

Had to get some glass for shelving and these guys are great.I ordered it and paid for it came back and picked it up the next day these guys are great

Super friendly super helpful staff

Grat place. Then can make just about whatever you need

Highly recommend, fast, great customer service!!!

We have had a time of glass custom cut to replace antique furniture pieces. Always top notch

Inexpensive, friendly people.

Great prices and quick service

Ordered a piece of glass cut for my desk. The lady I talked to was courteous and went to great lengths to ensure the glass corners were accurately addressed. The choices were penny, nickle or quarter sized roundness. I was impressed with what I thought would be attention to detail. However, when I picked up the glass I noticed the corners were haphazardly cut and not even rounded. Not wanting a confrontation because I heard employees loudly arguing in the background, I picked up the glass with a half smile. When I got home and placed the glass on my desk, the unrounded corners stuck out and looked like something my grand children might do and distracted from the old desks fine workmenship. I have another desk that needs a glass top but its an odd shape....Lord only knows how this company would cut that glass.

Service with a smile everybodys happy I have thoroughly enjoyed my visit

Great place for glass people are helpful

Excellent customer service. They did a beautiful job in my home. Thank you.

In response to your claim that my home is 50 MILES FROM YOUR LOCATION is a LIE! The home is less than 40 miles AND $175 FOR DELIVERY SHOULD BE FOR AN ENTIRE TRUCK FULL OF A DEVELOPMENTS WINDOWS....PLEASE DONT TRY and JUSTIFY $125-$175 FOR ANY DELIVERY IN OUR AREA! BUT, THANKS FOR GETTING THE GLASS CUT IT FIT FINE....BUT, DUMPING IT IN THE BACK OF MY DISABLED FATHERS TRUCK WHEN HE WAS BY HIMSELF WAS WRONG! I left this alone but, you opened the can back up! Your delivery prices are not FAIR please stop saying they are! You are charging me as if my order takes both your guys AND their entire truck full! Seriously just stop it pisses me off even more to be honest! What you did was not cool...you know...I know it....everyone knows it!

Great business and great customer service

Excellent service!

I am sad to say that we are extremely disappointed in Pensacola Glass company. From the minute the installers walked in to give us a quote they began complaining.. They measured on a Wednesday and I had to call them a week later to see if a quote was figured out and was even more disappointed when I made that call.... The lady on the phone mentioned when I gave our name that we were the difficult job and that one with hard angles.. I have NO idea what this job entails, since I am not in the glass business so I dont know if our job is tough or not.. I do know that as a glass company, we expected professional service and even suggestions as to what we needed to do for this job. No one called us to explain the risks with the job we need done nor did we even ever receive a call with a quote.. Totally disappointed! but thankful we saved ourselves from doing business with them!

Great service, quick turnaroundx affordable glass

Best Service & Prices in town!

Very helpfull very polite excellent service

I had my driver doorwindow fix. Yeah they did replace the glass woo-hoo, but sloppy on putting my door part back together. Thanks for the effort.

Super friendly, and helpful! Highly recommended!!

Incredible service! Beyond expectations!

2.5 hours to change auto windshield (but includes 1 hour wait fot glue to dry). Glass had glue left on the driver side glass that I struggled to get cleaned

They are always nice to deal with

Outstanding place of business receptionist are unbelievable

Had a sheet of glass cut for my grandfather clock. Thanks Pensacola Glass

Friendly, helpful and accommodating.

Great Customer Service

Great staff

Great service.

Had windshield replaced. They are friendly and professional.

Great company

Detailed professionalism

Great people!!!

Great service

The CLEAR choice

Excellent