Okay, so the place it’s not horrible. I just would of appreciated a little more transparency. They said my car would be ready in 2 weeks and it turned out to be almost 2 months. I had to take my CSR back 3 times after I got it which also made it very annoying and an inconvenience to me.Other than that, they did a great job with the body shop and the overall car repair. Only reason I don’t give them 5 stars was because of what I mentioned first.

It’s not too late. Better read this. Had an worst experience, Rey’s cool talk won’t show up in their work. Told the repair could be in 3 weeks but exceeds with their excuses. Usually others make in 2 weeks. My car interior had an all grease marks very huge and back glass didn’t fix well and made the rain water came all over the interior and damaged the interior roof. I was told to get old bumper back after replacing with new Bumper, guess what they told trashed it. I don’t believe it and won’t answer once you paid the amount. There is no quality check. I have pictures of their poor/ worst work.

Worst place to take you vehicle. I went to this place as they are supposed to represent the Ford brand. Dont waste your time and energy.

Excellent. Thank you.

Great place

You need to schedule an appointment to take simple estimate.

Once again this Ford dealer shows Ford should revoke them as authorized dealer. Ive had my share of issues with this service center before refusing to do warranty work on my mustang. Which when I go to another dealer they warranty it no questions asked. I have rust starting to develop on my 4 year old car. Which Fords warranty states is covered for 5 years. But this body shop says Ford only covers it for 3 years. After proving them wrong with a simple Google search. They refused to take a glance at the car stating I need to make an appointment. So to sum it up. I argued with them for 30 mins. Instead of them just looking at the car which would have taken 5mins. To shut me up they said fine well look and send the pics to Ford for approval of warranty. So they looked. Snapped some pics. And I have not heard from them again. They didnt do anything with the pics. This Ford location as a whole is a waste of space and time. I have to go AutoNation Ford in Miami. Or sawgrass Ford instead of the dealer thats 5 mins from my house because these people are the most incompetent. I wont be giving them another chance.

I don’t usually write a review but this time I felt it necessary I advise anyone reading this review not to take the car for repair at this collision center even though they are the same as the dealer or supposed to be the same as the dealer their service was horrible and on acceptable they charge $5000 to State Farm for a $3000 job they didn’t do it right the first time and my son had to take his car F1 50 back they painted the rims different colors we took it back the second time and they painted two of them darker The door was rattling and they didn’t even try to give my son a rental car the second time even though our State Farm insurance covers it all and all horrible service horrible bodywork painters there can’t mix colors - I will never take any of our trucks there again and to say I am disappointed is not even close to how we feel !1111

Great customer service experience