THE BEST place for all holiday sprinkles! We use A Birthday Place frequently when it comes to our sprinkle needs. Affordable pricing and fast shipping. The customer service team is awesome. We’ve called a few times because something was out of stock and their customer service team was able to save the day. THANK YOU!
Great store for creating the perfect birthday party. Found an edible cake topper that no other stores had. It was easy to trim and place on the cake.
Love doing business with A Birthday Place for their cake toppers! They have a wide variety to choose from and the frosting is thicker than you get from some other merchants so its much easier to transfer from the backing to the cake top. I recently had an order that UPS lost en route and when I called the phone was answered right away. Kathryn got a replacement order out that same day and my granddaughters Pets 2 birthday cake was saved! Great customer service and lovely people.
A Birthday Place totally saved the day when I realized I had done all the party planning for my 4-year old’s birthday except the cake! My daughter’s only request was a Cocomelon cake (something I could not find locally). So with a VERY last minute request, needing to buy a cake topper that DAY to have printed at a local bakery, A Birthday Place let me purchase a digital option. I had wonderful customer service experience, extremely quick service, and the topper was perfect! Would 100% recommend!!
I ordered a cake topper for my sons birthday. I promise you this was the best costumer service Ive ever received from a business. Even though we strictly communicated by email, I was receiving answers to my questions almost instantly. The order was on point, they followed directions on what I wanted, and it was ready to be picked up from their store in the promised time frame. I will keep on doing business with this company. I am truly SATISFIED! 😁
If I could give more than 5 stars, I would. I have ordered twice in less than a month. I ordered early to make sure I received the item and my almost 4 year old changed the theme for his birthday. So we received rescue bots a couple of days early. This time a special/custom order of the new Disney Jr Dino Ranch. I ordered it Friday afternoon and it arrived (in NY) Monday. Im not sure how people can complain about the mail, thats out of A Birthday Places control. I received numerous confirmations, shipping, tracking information, etc. Have more empathy. Thank you for your time. I appreciate all of your efforts.
The worst company ever. Dont order from them. Came recommended but clearly HUGE MISTAKE website was nothing but confusing would have gladly ordered a different size if they would let me have a refund but they claimed no returns or refunds (WANTED TO GIVE ME A REFUND AFTER ARGUING WITH THEM BUT FOR LESS THEN WHAT I WAS SPENDING). Unfortunately had to give 1 star just for this review but would gladly choose zero. DONE. during this time people dont have money to waste constantly I already had to scrape together the money for the first order.
The edible sheet topper came out perfect. The lady I spoke with was super helpful in getting the exact image I wanted and it was hard to find it. She also helped figure out where to put the words on it. It was shipped on time and in great condition even for how late the order was put in. My son had an awesome birthday cake thanks to you. I got compliments all the way to paying for the cake and walking out of the store with the finished cake.
This is a wonderful business. I needed a specific topper for cupcakes. The lady I spoke with said they were sold out but should get more on Monday and she would ship then as soon as they came in. I RECEIVED THEM TUESDAY! The toppers were exactly as advertised and the customer service is great.
So disappointed. Would not recommend. I specifically asked if I would receive the cake topper by August 14th. As you can see in the reply I was told it would be shipped the next day. No indication that it WOULD NOT be delivered by the 14th. They told me to use UPS which I did, the 3 days option. I later learned that that option is actually 3-5 days, not 3 days as indicated on the website. Now I’m scrambling to put together a birthday cake the day before my daughters Party. $30 wasted. Can’t even reuse the topper as it has “7th” birthday on it.
I was looking for an edible image topper for my sons birthday cake. A Birthday Place came up in one of my searches so I checked out the website. They werent local so I was a bit skeptical so I decided to call. My top concern was the image being damaged during travel. However, I spoke with a young lady wish I remember her name, but she was honest. She explained that it has happened before by the carrier but they do stamp the package do not bend. That honesty went a long way. I placed my order, it came a few days later, I took it to Publix bakery and they placed the topper on the cake. My husband picked it up the next day for my sons party. The cake itself with the topper was beautiful. I was concerned if the cake would taste any different because of the topper. But nope, if it did taste any different, we couldnt tell! Well definitely be frequent customers, I was beyond impressed.
This business is a Godsend for me! Im a small time baker but whenever I need anything they always have it. The staff is very professional and courteous!! Very happy customer!!!
Great service very fast response and shipping will definitely use for all of my birthday needs
I really love ordering from here its always just right and perfect. Nothing ever gets messed up the images are amazzinng.
We ordered via Wal-Mart and had an excellent experience. Cake topper was perfect, my cake fell apart but thats because I dont know how to bake, but the topper was PERFECT!!! Everyone said my cake tasted amazing and complimented the topper even though MY CAKE ruined the topper 😂. I will TOTALLY order again! Thanks to A Birthday Place!
Great customer service. Messaged late one night with a last minute order and instantly got a response. The person I talked to, through email, was so helpful and able to find me the most cost affective and fastest shipping. I got my products today and Im so excited to be able to have these items for my sons birthday. Thanks so much from AZ!
I ordered a cake transfer for my sons birthday. I never got it because of UPS losing my package, but the customer service i recieved was outstanding! Very supportive, helpful, responsive. I definently recommend. Will order again, hopefully UPS will get straight soon.
I am not happy, it dont shows size till scroll to the bottom of the page. ( I had to go find it before I left a review) I needed a half sheet. If I had known it was gonna come in 2 pieces for 31.00 and there would be a seam down the middle I would have gone to walmart! Thanks for ruining my cake for this function...embarrassing to say the least! Ill never order from your company again due to this!
I love this place!!!! They can practically do anything...so creative. The staff are awesome and its the place to go for special orders and party decor!!
Great shop for all your party needs...cmon in and check it out!
Such an amazing experience! I was searching their website in a panic as my son laid out an unusual request for his birthday cake last minute, and in desperation I decided to reach out to them for help. They quickly offered to make something custom, and I had 2 proofs to choose from the next morning! I ordered one and they shipped it out that same day. I couldnt believe how quickly the process went. But more importantly, they were so patient with me with my odd image request and changes. I will 100% be using them if I ever need a cake image or cake supplies again and highly recommend you do the same!
I literally can request the day before or 6 months a head of time and get a great product on time for an event! She has drove to meet me and even allowed a pick up after hours. Above and beyond with their customer service! I have purchased 10+ times for work events, GNO events, birthdays, or random gifts for friends and family. Love this business and the staff there! Wish I could give more than 5 stars!
I ordered a Minecraft edible image and it was amazing! The image was high quality, easy to place on the cake and blended right in. Perfect for our birthday party! Would order again in a heartbeat. Thanks!
Love A Birthday Place! Awesome customer service and so sweet! They made everything super easy, picking up my order and step by step on how to apply the edible sheets. Turned out so great!! Definitely ordering again for my next cake!
I ordered a cake topper for my daughters birthday. I was concerned about receiving it in time, but i was emailed within hours of ordering it that it had shipped. I received it in a sturdy envelope just 3 days later. It is perfect and just what my daughter wanted. Thank you so much, I will be ordering again in the future!
Beautiful, lovely! I use these cake toppers for every single birthday and graduation party. They make everything perfect. And so quick too! I love how you can send in custom pictures too.
USPS delayed our shipment and it didnt make it in time for our party. A Birthday Place was so kind and professional. They offered a full refund and very timely response. Im upset we didnt get to use the cake top image, but it wasnt A Birthday Places fault and Im so happy with their response.
Super fast response time and shipping. Item is perfect. Thank you so much for the quick help! I really appreciate the great service!
We ordered a cake image for our sons 14th birthday and it was perfect. The image was crisp and clean and was easy to use. Instructions on how to use were clear and easy to read. Our image was shipped really fast, which saved me since I dropped the ball and ordered last minute. They exceeded my expectations and went above and beyond for my family, which made my sons day all the better. Will be ordering all of our cake images from here for the kids
We purchased a cake topper for our kids birthday party. It arrived earlier than expected and with twice the images we requested, because they all fit on the one sheet. These folks look out for your best interest. Very satisfied with our purchase and we will be using them again.
Super quick turnaround and super accommodating! Replies to inquiries were timely and product great! My little was so excited and so was I as the characters she chose are impossible to find!
It was my first time there and everyone was great and I loved everything ❤
Fast shipping...edible cake topping was delicious and fit great for my sons quarantine bday...It was the first time (and certainly not the last) that I baked a cake for his bday..this company helped me put a huge smile on his face..
I’ve used this company twice and my expectations have been exceeded! They are helpful in design, flexible on pickup locations, and the product was as described. I would recommend them to anyone!
Just places my first order. I needed a custom picture in a week. They are amazing. Quick reply..great communication...and super speedy shipping. Thanks patricia! I will be ordering again in a few weeks.
Arrived on time. My complaint is that the image was cut to fit the size. It cut the name of the show, which was the main part of the image! I wish it stated that this would happen. Otherwise, I would have ordered a bigger size.
Amazing service, and top quality. Highly recommend. ❤️
I’m compelled to write a review because A Birthday Place really came through for me. My daughter is obsessed with LOL Surprise Dolls and most places on Amazon, and Etsy had the same/similar products for double and longer wait time. I literally ordered on Thursday and received the cake top on Saturday. The woman I spoke to on the phone was lovely and the cake top was beautiful. Thank you!
We L♡VED our piece!We got exactly what we ordered in a timely manner.
Helena Hollow, formerly Griffin Farms of Helena, is located conveniently in Helena...approximately 10 minutes or less from Hoover, Pelham and Alabaster, 20 minutes from Calera, Montevallo, and Bessemer, and 25 minutes from Mountain Brook and Vestavia!Children can run and play freely but safely in our enclosed grassy barn yard while parents and other party guests look on from the shade of our covered barn with picnic table seating, restroom access, ceiling fans, heaters, & lights.Serving tables & a stationary hay cart allow plenty of options for party snacks & present display. Party guests have a front row seat to the animal entertainment as our party animals stay stalled underneath the barn roof for the entire party. Helena Hollow party animals are as friendly as they come and love the attention they receive during parties.Helena Hollow is also not just for kids! We welcome (& have hosted) weddings (please call or visit website for pricing), receptions, corporate events, retirement & anniversary parties, and baby & wedding showers as well.In addition to a unique venue in a prime location, Helena Hollow also offers DECORATION packages! Choose either our Southern Belle, “Boho Barn”, “Shabby Sheep”, Fiesta on the Farm, Pink Lemonade, Campground or Farm Fun decor bundle and have the barn ready to welcome guests without lifting a finger! (See pictures of these packages under the Photos tab and in the album titled Decor Options.)Share your special day with our friendly farm pets:Tina & Tony the LlamasRanger the Mini CowRio & Henry the Mini HorsesCopper the SheepRosie, Betty, Pearl & Quiota the Mini GoatsDolly the (BIG) GoatWalter & Mable the Potbelly PigsThe Griffin Turkey & Chicken Clan...We are constantly adding to and changing our herd, but one thing is for sure...springtime means BABY CHICKS! (And often times other baby animals too!)
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