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Cream & Cones
2152 Pelham Pkwy, Pelham, AL 35124, United States
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Cream & Cones
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Ma
Review №1

Very creamy and absolutely delightful! So many choices-I took my daughter & 2 grandkids & my dad so he could pay! 3 of us got rolled ice cream & 2 got cups. (1 of the photos I took after partially eaten because it looked so good I almost forgot to take pic) The ice cream was delicious. We could have split the rolled ice cream because they are HUGE! For the rolled ice cream, choose a base (they do have a lactose-free option) and then you choose a recipe of which there are many, then 2 toppings. They also have milkshakes, sundaes and scoops with cones or in cups. We stayed for 2 hours while we sat around and ate, shared and talked. It was a great place to sit & visit while eating! I didn’t think to ask the girl’s name that was working - she may be owner, not sure but she was over the top nice, patient & helpful; very sweet like the ice cream!

Je
Review №2

We had rolled ice cream. 3 stars because the presentation and the show of rolling the ice cream was cool. But, the quality and the taste was subpar. I love creamy, thick ice cream, and this was not it. You could barely taste the mix-ins, because there was so little of it. Very meh. This place is mostly for the experience of watching ice cream get rolled in my opinion.

Em
Review №3

Awesome rolled ice cream! You can pick a base flavor, 2 mix in flavors, 2 toppings for about $8-9. Its flash frozen right before your eyes! They also have various ice cream flavors by the scoop and a wide variety of cones! Ive never seen a pretzel cup until I went!

CA
Review №4

We tried their Ice cream (banana foster: BESTSELLER) and (Orange and vanilla twist: tangy with sweetness) we got them in cups (kiddie scoop) same size as the regular scoop ones but cheaper. Wearing mask isnt required, you can try (taste) their ice creams before selecting which one you really want.. they have a variety of flavors that I bet is really good. Well definitely come back foe more. Staffs are super friendly too.

Ro
Review №5

Cream & Cones is just about like all other ice cream/yogurt shops. The difference in this one is it’s just about the only rolled ice cream shop left in the Birmingham area. We find them, we try them, and then they close 😢. Anyhow, the rolled ice cream at Cream & Cones is super super expensive! For the same portion that would cost $5 or $6 elsewhere, is $8 at Cream & Cones. The mix ins seemed a tad off as well. They all seemed to follow a fruity theme. I tend to gravitate toward items such as Cinnamon Toast Crunch, Fruit Pebbles, and Oreos. They did have Oreos but not the other two. I like condensed milk as a topping but you can’t get it’s here either. It was a decent shop to enjoy some rolled ice cream but make sure you bring a pocket full of money!!!!!

LM
Review №6

****First Time Visit Alert - Warning LONG detailed post!Pros- Very open & spacious. You can watch your food being prepared.- Mask, Gloves, Frequently Sanitized from station to station.- Fresh, Memorable Ice Cream (You can taste each ingredient) & Sno ConeCons- Orders were not close to prepared correctly- Jessica was not very knowledgeable about the ingredients for the rolled ice cream.- Wait time in the restaurant well over 45 minutes- Out of a few itemsExperience: We waited in the car 20 minutes before sending her in because there was a crowd. I initially sent my 13 year old daughter in with our simple order text to her - no modifications. We thoroughly reviewed the menu online while we were waiting.Rolled Ice Cream:#11 Butter Pecan#16 Walking DeadWaffle Cone with medium cookies & cream ice cream.1 strawberry/green apple sno cone1 sausage dog - out of stockShe added peanut butter to my #11, no almond butter and I had no idea until AFTER we left and I tasted it. I can’t eat peanut in dairy, it doesn’t agree with my stomach. I had to toss it. In addition my daughter said she rolled mine by hand (with gloves) which is why the two rolls look so different. She even put “create your own” on my receipt.She added bananas to the #16, no Nutella and my friend said she didn’t taste any cheesecake. Although it was NOT what she ordered, she loved it and will come back, she was visiting from Selma, Al.I had to finally come in the restaurant when hers was been made because my daughter called twice because Jessica had no clue what was the base for the rolled ice cream and it’s our first visit so of course neither did we. She kept referring to the ingredient option posted on the window in front of her on the FT calls.I saw here initially rolling with her hands and then she grabbed the tool. She shared that the owner left her there alone at 3:00 pm due to an emergency and also only left 1 tub of ice which was gone way before we arrived. She said it may be enough to make a small cup after I shared that it was technically our reason for Googling them, my daughter wanted a Sno Cone. She showed me ice with a crack through it and said she couldn’t use it.All and all, we would recommend and visit again with hopes of them earning 5⭐️’s.

Ol
Review №7

My family and I LOVE this awesome ice cream parlor! The people who work here are always so welcoming and fast with their service. Highly recommend!

Ma
Review №8

Lovely family owned place(I think). Employees were happy to serve and the atmosphere is awesome. Additionally you can get rolled ice cream which is what I get. Its no Whole Scoop, but the ice cream place to be in Pelham.

B
Review №9

Absolutely, totally perfect ice cream experience! Flavors, portions and price was spot on. They gave us free samples to help us decide on flavors. Atmosphere really cool. Our family played some of the old-school board games they keep on hand. For a moment...my kids got lost and enjoyed a sit-down snack without an electronic device! Bravo!Will DEFINITELY go back.Flavors we tried: Cookie Dough, chocolate and mint. Chocolate cone was on point.

Ca
Review №10

Not only did the ice cream taste amazing, it was fun to watch the different specials being made.

Au
Review №11

The ice cream rolls are fun and delicious, great toppings selection and a good selection of various ice cream flavors. Great treat for the family or just for yourself.

Na
Review №12

Fantastic staff. Had great repore with the guest. Made awesome recommendations. Will stop back by when ever I am in the area. Ice cream is top notch as well. Cant forget the ice cream

Re
Review №13

A great place to take your family for some delicious ice cream

An
Review №14

Waited 45 minutes before getting served because there is only one worker here. Might want to re-think how many workers when there are 5 orders per person. Great Ice cream and great customer service.

Je
Review №15

My entire family LOVES their rolled ice cream, ice cream comes, and shakes!! Not only is their ice cream amazing, their service was impeccable!!!

Ri
Review №16

Employee was very respectful and well mannered. Ice cream was good.

Ti
Review №17

Great ice cream. Amazing service. Workers really were fun. Would absolutely go back.

Ke
Review №18

Great little ice cream shop with friendly employees, a good variety of flavors, and very fair pricing!

Cy
Review №19

This is an amazing place to visit for a sweet treat. No drive thru service and the parking is a little challenging but worth the drive to Pelham to have the experience. Its a really great hang out for the older kids and the staff is very friendly. Clean dine in experience.

Bi
Review №20

The ice cream was out of this world delicious.

Dy
Review №21

Best dessert place ive been to in years, 32 flavors of ice cream to choose from and cookies and cream being my favorite

Ph
Review №22

The best ice cream you will ever taste in bham!

Je
Review №23

The ice cream was really good. Reasonably priced for the regular ice cream. They have rolled ice cream which we didn’t try. $8. The main drawback was that there was only one person working and we had to wait a really long time to get waited on. We had nothing better to do so we waited but they really need more employees which I understand right now can be difficult to find. But if we hadn’t been on vacation just hanging out with family we probably would have just left because the wait was so long.

As
Review №24

Nice vibe, friendly staff and actually stays open until midnight. Will visit again.

Kr
Review №25

This is our go-to ice cream shop since moving to the area last year. The service is always great! However recently on Friday nights they have a line for the rolled ice cream and we just want scooped ice cream. The rolled ice cream takes incredibly too long when only one person is working. Weve left on a few occasions which is unfortunate as we drive there from the over side of Hoover.

Sk
Review №26

Very good and creative people

Fo
Review №27

Delicious! Great service and delicious yummy ice cream.

Ja
Review №28

Great hidden gem of ice cream shoppes.

Ku
Review №29

Yummy 🤤 ice cream 🍨.... chocolate 🍫 strawberry 🍓 brownie & vanilla almonds strawberry 🍓

Ta
Review №30

Being new to the area this was my first visit. Only one young lady working but she did her best in managing all the customers quickly and with a smile. We sampled a few flavors and she even made a recommendation. Ice cream was absolutely delicious. Signed up to receive points and also a VIP member. I will definitely be back soo!

Ma
Review №31

This was a first visit for us abd we really enjoyed it. Will definitely visit again when in BHam.

Ca
Review №32

A great place to get ice cream, but I also saw that they have hamburgers. I didnt try them, but the ice cream was amazing. They also have a huge selection of different cones.

Hu
Review №33

A girl while she is working smoking a vape … nasty

je
Review №34

I LOVE this place! we go there alot, and the employees that work there have been super nice! I love there Banana pudding ice!!!

Ja
Review №35

Friendly, helpful staff and an incredible selection of amazing ice creams and food. There are so many different options that everyone will find something they love. The cotton candy burrito was an unexpected find and quickly became a favorite with my family.

J.
Review №36

Really enjoyed my Bananas Foster cone. Excellent!

La
Review №37

It has some of the best Ice cream! A little bit pricey but worth your money!

Mi
Review №38

Excellent customer service. Very good traditional ice cream shop.

D
Review №39

Great all around

Ha
Review №40

First time going and I loved it!! Cute little place with LOTS of ice cream flavors and options!! I will definitely be going back to try more! The guy who helped us was super nice and accommodating as well!

Au
Review №41

Great little ice cream place. Definitely just getting started, but it’s clean and neat. My kids both loved the ice cream and they are ipen late!

Mi
Review №42

Good ice cream and good sized scoops for the price.

Da
Review №43

Amazing ice cream and so original flavors and waffle comes made right there in the store!

Ti
Review №44

If you are waiting they have games.Nice people and if you get rolled ice cream you can see it get made in front of you. They even have frozen grapes.

Mi
Review №45

This is a very fun place to visit. The kids loved it!

Am
Review №46

Love In Paris rolled ice cream was fantastic!

Re
Review №47

Great ice cream. The kids had a blast!

Ca
Review №48

They were very friendly. I was thinking a medium scoop would be small, but it was not. Very good flavor. Pralines and cream was the best.

As
Review №49

Just discovered this place and so glad we did! Great location, nice staff, amazing atmosphere, and so many unique options! This place has some really creative ideas (like the trash can and the cotton candy burrito!) I can’t wait to go back and try something different!

Ca
Review №50

The roll ice cream is Delicious!!!

Co
Review №51

We love it!! Owner is always nice! GREAT experience for whole family!! Rolled Ice Cream is our family favorite!!

St
Review №52

Friendly service, amazing selection and clean location. We will be back.

Be
Review №53

Great place to get some real icecream!! Give them a try!! You wont be sorry..😇

Je
Review №54

I’ve rated many ice cream places well, but this one may take the scoop. Got the cinnamon roll scoop with a ferro rochet. Will do again

Bl
Review №55

Awesome locally owned creamery! Definitely a must!

Ja
Review №56

The best in town I like it

Be
Review №57

Rolled ice cream, so good.

Aa
Review №58

Very nice and neat ice cream place in Pelham, AL. Friendly staff and good atmosphere. I highly recommend this place.

La
Review №59

Great family atmosphere! My kids and I loved it, and they also have a nice rewards program.

S
Review №60

Great ice cream parlor!

Cy
Review №61

If youre there for the rolled ice cream, then Im sure youll enjoy it more than we did. Theyre randomly closed a lot. Has effected our plans a few times. My husbands ice cream had ice chunks in it. We still have 3 $5 vouchers and are absolutely not interested in using them.

Ch
Review №62

Rolled ice cream was really good. Staff was nice. Facility was clean. Had a coupon so the price was good, too.

Am
Review №63

Such a sweet owner! The ice cream is great, and they even offer bulk candy for sale!

GI
Review №64

I just went with my daughter and 2 grandkids for the first time today. Everyone got something different and we all LOVED it. The prices are good too. Definitely a do over.

Al
Review №65

Service was good ! Ice cream was great.

Ka
Review №66

We loved all the flavors we got to try and the rolled ice cream was especially good! Thanks for taking care of our crazy bunch!

La
Review №67

Small business. Great service!

An
Review №68

Good place, delicious ice cream

Sa
Review №69

Amazing rolled icecream and amazing employees. Today it was my first time in here but it will not be my last. Loved watching them make the rolled icecream and loved the taste even more. I ordered the Break time rolled icecream with vanilla base and white chocolate topping. It was like heaven in my mouth! Glad I found this sweet spot to go have icecream at!

Le
Review №70

The rolled over cream was great and I are the whole thing.

Ch
Review №71

This was the nightcap to our Valentines and it was the perfect one. The owner was there working last night and he was extremely gracious to us. He is from Michigan and had a special Yankee ice cream that he grew up with that Ive never seen anywhere else called blue moon (nothing at all like the beer so dont be afraid). It tasted and I quote him its like the leftover milk from fruit loops, not the fruit loops but the leftover milk from it. If any of you know what Im talking about he was dead on with it and it was fantastic, a must try if youre in the area and like me love to try something new. He has a great variety of options there including great flavors toppings along with smoothies milkshakes and such. Next time Im in the area Ill be sure to stop by again.

An
Review №72

Always great!

Br
Review №73

Its set up so you can play games with your family and friends. They offer a variety on their menu. The portion sizes are really big!! I look forward to going back and bringing my family with me to enjoy icecream and play games. The owner is also outspoken and very friendly. I only got the opportunity to meet one but I am sure his partner(wife) is just as outgoing, if not more.

Ca
Review №74

My favorite ice cream place

Ju
Review №75

Great service, fun to sit and eat late night ice cream with the family.

Te
Review №76

Best Ice Cream Ever! They even had lacaid-free choice for me. Amazing flavor! Cozy seating areas. Highly recommend. Ill be back !

Si
Review №77

Really sweet an polite atmosphere! Would highly recommend a scoop of Red Velvet ive cream!

Ch
Review №78

Great ice cream, I have never personally experienced them being closed like someone else said....My only issue is, why did I have to pay 15 cents for a lid for something I have to deliver to a co-worker?

Lo
Review №79

Rolled icecream is great. You get a lot for the price.

El
Review №80

A friend & I came here for some ice cream. I think it was good & decently priced. Staff was friendly. I liked that they have couches to sit on & small fold out tables to place our ice cream on. Nothing fancy. Very laid back environment.

Ki
Review №81

Great service and got my moneys worth. Very good Ive cream.

Tr
Review №82

Great spot for sweat treat

Ma
Review №83

Excellent service! The Chocolate Fetish was delicious! Great atmosphere. They even have board games you can play with your family and friends.

Ma
Review №84

Lots of options and everything we had was delicious 😋

Ta
Review №85

Good ice cream. Cute environment. Games to play and couches to chill on. Employee less than enthusiastic, but alone on a Monday night so...

Ja
Review №86

Very unique way of enjoying a dessert. I had the rolled ice cream with Reesie cup and caramel. Extremely fresh and sweet. Freshest ice cream money can buy. Its frozen on the spot with liquid nitrogen. Its a neat experience. Reminds me of hibachi for ice cream. Its worth checking out. Ill be back for their other unique desserts. Staff was extremely friendly, which happened to be the owner behind the counter during my visit. Prices were reasonable.

Gr
Review №87

Delicious icecream and their waffle cones are perfect

Ta
Review №88

Love the variety, portions, and ambiance. They have board games to play, t-shirts to buy, live rolled icecream, and even candy that you can mix and match to buy by weight. Our group of 9 people had a good time.

Re
Review №89

Nice little place to chill and enjoy some ice cream. They got games and ice cream. What could be better tbh

Ja
Review №90

It is a very interesting concept and new to Birmingham. It was also interesting watching him make it. However, the person was not very friendly and the interior was very cold and dingy looking. They did have some board games on the counter and it has enough space to be set up like a coffee house feel, but it is not. I think this place has a lot of potential. I will go back to try something else since it is the only place I know of in town like this, but everything else leaves something to he desired.

ca
Review №91

Loved the ice cream and the sweet girl that served us

An
Review №92

It seems unfair to give them such a low review since we didnt even get to try the ice cream, but we waited 20 minutes and were never even greeted. The 2 customers for the rolled Ive cream were still being served when we left. It was simply to long a wait for no line. We were there only other people there.

Gi
Review №93

Yummiest ice cream 😋😋 so many varieties...I loved Titanic...It was huge n v 3 people couldn’t finish it. It came with soda which v could drink. Nice couches to sit n spend time. Great experience...n good place to hangout. Will come back again 👍🏻

La
Review №94

The food and ice cream was wonderful! The customer service sucked! The guy was mopping when we walked in and didn’t even speak. He was on his cell phone the whole time he made the food. He touched his phone without a glove then with a glove and the only reason I ate the sandwich was because it was toasted and hopefully killed the bacteria. I will go back but not when he’s there. Customer service and customer experience will trump food quality any day.

Je
Review №95

Great service and amazing ice cream

Ty
Review №96

Lots of choices for ice cream related treats with good customer service. However, it could be kept a little cleaner. We had to request that our table be wiped down and there were food stains on the walls in a couple of places.

Vi
Review №97

Wonderful customer service and our rolled ice cream was delicious... Way too many flavors and toppings to choose from. We will definitely be back!

Go
Review №98

Yes, this really deserves a try. Pick from a wide range of cones (sizes) from a kids cone ($1.99), over sugar cone and waffle cones to more exotic Pretzel and M&M cones. I counted 14 (?) ice cream flavors and found my salted caramel candy very satisfying. I got to be careful now when driving on Hwy 31 in Pelham because the size of their scoops will ruin all attempts to count calories :-)

Ma
Review №99

Good selection of ice cream including the latest trend of rolled-up ice cream.Loyalty program for frequent visitors and quick service.

Le
Review №100

They have more than just cream and cones. They offer tacos, shakes, and more. My shake was delicious!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:2152 Pelham Pkwy, Pelham, AL 35124, United States
  • Site:http://creamandcones.com/
  • Phone:+1 205-848-8383
Categories
  • Ice cream shop
  • Restaurant
Working hours
  • Monday:12–10PM
  • Tuesday:12–10PM
  • Wednesday:1–9PM
  • Thursday:12–9PM
  • Friday:Closed
  • Saturday:12–9PM
  • Sunday:12–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Highlights
  • Great dessert:Yes
Popular for
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Quick bite:Yes
Dining options
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Groups:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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