If I could rate Networx Computer Technologies 10 stars I would. The experience from the price and speed of repair was the best. They also allowed me to pick up my Mac Book a little later than closing time. I highly recommend them. You will not be disappointed.
Dropped off my sons HP, he had erased the software on it. Very friendly, Jason helped us and explained the process. So far, great experience!
Great customer service, knowledgeable and friendly staff. Will be going back
Great service! I brought in a wire that had been cut to see if they could find me a replacement. They spliced it together within 20 minutes and charged me a VERY reasonable amount. I highly recommend this shop. I will be using them for all my future computer troubles.
They are great, very reasonably priced and fast.
Took my laptop in for repairs! They repaired it and I had it back within 48 hours!
Im content with there service. Sales person said to bring in that day. 3 to 5 days. Due only to ordering of part.
This review is long overdue. Things got so crazy with COVID, so I did not get around to leaving a review. They were so kind, professional, and communicative. They fixed my daughters 2018 Mac that was water damaged under the trackpad, which had further caused the keyboard to stop working. We thought it could not be fixed. They were honest, quick, and let us know every step of the way what was going on. They also did not try to charge us an arm and a leg. The laptop is now good as new, if not better. They are great, honest people. I will always trust them for repairs and whatever else. Go to them and you will not be disappointed.
I have gone to this place every time my laptop has broken. They have great turn around time, are very responsive, and are so kind. Their prices are also very fair and when I was a broke undergrad I really appreciated that (and now as a broke young adult I still appreciate it!!)
I had took a pc with them so they could fix it and they did fix it but there was one problem one of their workers threw away my sides glass panel. And now I can see all of the parts. But I can’t have my pc with the parts sticking out because my little brother will touch the inside of my pc and destroy it. 😡🤬
Awesome guys. There super friendly and very knowledgeable.
Knowledgeable, fast, and honest. Probably could have taken me for a fortune, but gave me an honest assessment and charged a very fair price. They discussed options, ordered the right part, and installed quickly. And were very friendly and professional.
Marshall and crew are extremely knowledgeable and professional to deal with. Highly recommend.
I took my laptop in for hinge replacement and my 128 SSD, 8 GB RAM card and LAN connector were missing. They still charged me for the repair and my laptop still has missing pieces.
Jason was great and very service oriented. Had my computer fixed and ready to go in record time. Would recommend. Pc or Mac
I rarely write reviews of companies, but this company did an outstanding job in repairing my computer.Id been having consistent trouble with my computer for quite some time and had tried to repair the issue I was having multiple times. While I am not a computer expert, the issue was centered around my wi-fi and appeared to be one of significant complexity.I had previously asked a popular, nation-wide computer repair service to repair the issue and they failed to do so multiple times. I decided to call Networx Computer Technologies to see if they could get the issue sorted out and I am happy to report that they cleared up the issue very quickly and for a very reasonable price.This organization has my full faith and the professionalism that they have shown me was simply outstanding and easily among the best I have experienced in this arena.
Best computer techs you could ask for. I have been here multiple times and they have always solved my issues very quickly. They dont overcharge and always treat you with respect.
Glad that Networx was willing to attempt to repair my motherboard. All other computer repair places I called in the area refused to attempt it.Wish them all the best and will consider them first if I ever need computer services.
Ive worked with Marshall at Networx for probably about 10 years now. Both for business and personal computing/networking/tech needs. Always very pleasant, helpful, and knowledgeable. Responds promptly to my requests. Highly recommended!
I had a problem with my PC that I couldnt figure out. I built my PC and I know what Im doing, I only took it to them because i hoped the actual professionals could find the problem. I dropped it off and told them a little about the problem and they told me they shoot for 24-48hr repairs and there was a $30 minimum diagnostics fee. I agreed and left. They did the same troubleshooting things that I did and came to the same conclusion I did: a new motherboard would fix the problem. I accepted my fate. That was on Friday. On Monday I called and asked if there were anymore developments. They said the motherboard was the issue and that I could pick it up. I asked if the 30 dollars included tax. They said because it was an extended diagnostics period that the fee was now 45, to which I never agreed. I paid it anyway and when I got home I realized a fan was disconnected and so was my RGB LED strip. They didnt put them back the way I left it. On top of that, the pin header for the strip was bent and it snapped off when I tried putting it back in. I booted my system up using a different CPU and it worked fine, only I kept getting some error that wasnt there before. The broken pin and the error wasnt their fault, but they shouldve plugged the fan and strip back in and properly informed me about the price hike from 30 to 45 dollars before I agreed to their terms. 3 stars because of the problems mentioned but I wont drop it down worse because I dont know how they could have fixed my computer. They certainly didnt make it better, though. The customer service was good.
These guys know their hardware. I am so glad to have them nearby if I need items that are not available in a non tech area like Alabaster. Im used to Atlanta where I can get anything and they have been a lifesaver.
I was very happy with the service I got here. They fixed my computer problem with a 24 hour turnaround time at what I consider a very affordable price. Highly recommended.
I am a couponing mother and when my computer stopped working Jason had it fixed in no time! My computer now works excellently and is much faster than before. Jason kept great communication with me during the process. He was very kind and the office was nice and neat. I HIGHLY recommend. Thanks Jason-Tara C.
I would and have already recommended Jason to everyone. Computer screen was ordered and delivered within two days. The day Jason got it, he fixed it. Jason also stayed in contact with me advising me of the status and when to pick it up!
These guys are great. They work fast and did a great job on my computer. I will use them again.
Excellent service - fast, knowledgeable and cost effective.
Quick service for corrupted system files. $80I could not perform any admin functions.
Fixed laptop in timely fashion and for a great price
They were very helpful with my computer questions
Very professional group who took care of my computer problems!
Great guys
Great experience!