Always a good experience with the staff. Knowledgeable and giving of their time. I recently purchased my first pair of clipped-in cycling shoes. I spent a lot of time on the trainer making sure I had the skills down before I left the store.I really appreciated the patient directions on how to properly execute the required skill.Great guys;I highly recommend checking them out!
Brandon and the guys at Cahaba Cycle were able to give my 30-year old bike a new life. Very happy!
Very helpful, friendly staff! Amazing selection of mountain and road bikes, plus all the accessories you’ll ever need. Highly recommend.
George was great. Have bought several bikes from cahaba cycles over the years. Good pricing, large stock being there are 4 stores. They sell you what you want or thats always been my case.
Such a great experience at the Homewood location! Very knowledgeable and friendly staff willing to help fit the needs of my son. Also they quickly repaired my daughters bike from a small wreck so she could ride her bike immediately. So appreciative of Cahaba Cycles and highly recommend 🌟🌟🌟🌟🌟
Cahaba Cycles has been a great friend for many years. I am grateful for their kind service and their willingness to help on the spur of the moment. Thank you.
Wished I would have known about this place sooner. A friend told me about you. Was looking for an ebike rack. Garth was fantastic. Went above and beyond in helping. Even delivered to me! Thank you Garth
I live downtown and drive all the way to Pelham to visit this location rather than the location in Homewood or Cahaba Heights. The staff in Pelham is simply better, WAY more customer service oriented and they truly care about my purchases (which I have made many). Your other two stores could learn so much from that location and how its ran. I wont step foot in them.
Great experience! Super friendly with my whole family (2yo-10yo) and very knowledgeable. They had a decent selection of apparel options for both men and women. I would recommend them!
I found everyone in the shop in Pelham to be very knowledgeable, friendly, helpful and professional. I love my Trek Fuel EX 7. I was especially impressed with the way they gave my bike a thorough once over for a final tuneup on the day I left to return home to Louisiana after I rode it on Oak Mountain trails for two days after I bought it. I would definitely recommend them to anyone.
They made it happen for us!Not realizing bikes are in such shortage, I waited to start shopping for my son’s birthday bike. Big mistake. Everywhere was totally out of 24” boys bikes - except Cahaba Cycles! We decided on the Trek Precaliber. We called and explained our predicament with the upcoming birthday. They not only had everything assembled earlier than promised, but they called to let me know too! Now THAT is good customer service.Price was MSRP, which I appreciate because some places are marking up inventory due to the shortage.Staff spent several minutes with my son explaining everything and registered the warranty for us.Thanks Cahaba Cycles!
Reliable service, deep knowledge (John is absolutely amazing and even my bike pumps are now restored) and the friendly atmosphere. Thanks!
The products, service, and staff are beyond superlatives. I have now purchased bikes at three different Cahaba Cycles locations and every single experience has been amazing.Are quality bikes expensive? Yes, but with most things in life, you honestly get what you pay for. Skip the big box stores and never look back… you’d be better off burning your cash.These guys are professionals; best franchise in town!
2 tubes replaced while I waited. Fair price for the work and parts. Nice, courteous staff.
Friendly people. Great service.
Staff was friendly, knowledgeable and very helpful in locating a bike part for me. Highly recommend.
Absolutely fantastic service. Sarah was amazing, spending almost all afternoon answering questions from two total noobs and helping us get exactly what we needed. Two days later, George was great and helped us finish up getting us everything still on the list. I cant recommend Cahaba Cycles enough!
Great selection of products and services. Very friendly staff always ready to help.
I like the store manager at the Oak Mountain location. He’s fantastic! Pretty much the coolest cucumber in the jar!
The staff was super friendly and not only helped me find something that was a perfect fit, but that was also in my price range!
Plenty of bikes and accessories and courteous and service minded staff.
Great bike shop! They go above and beyond to help
Extremely helpful staff! Mr Chris. Somebody give this man a freaking raise! Very professional. Help u know what you get for your money.
AMAZING customer service!! We came from Florida to race the Go Nuts Enduro and someone tried to steal my dropper post off my bike on the back of our car. Thankfully they were unsuccessful, but I wanted to make sure they didnt mess up anything else!Thank you to the guys at Cahaba Cycles for making sure she was good to go!!!
Lost my peddle on Saturday morning on Oak Mountain swung into Cahaba and they had me up and going in 20 minutes. Stellar!Great to have a place like this as we were here from Michigan
Great customer service and big variety of biking equipment and accessories.
Cahaba Cycles is a great bike shop. They were very attentive. They took the time to allow me to test ride bikes to get the proper fit. When I wavered on the size (because it felt like I was between sizes), they had 2 of the bikes I wanted delivered — one a 56, the other a 58. The helmet I purchased from there, a Bontrager Specter WaveCel, protected me from what would have certainly been a serious accident and thus provided further proof that Cahaba Cycles has awesome products.
Very knowledgeable staff who are also very friendly. They offer very fair prices on repairs and merchandise. They also have an amazing amount of stock and some beautiful bikes.
Second to none. Wouldnt go anywhere else. Best prices on top of most professional, knowledgeable, and caring employees!! Will be back soon for more bikes. :)
Great shop, friendly and helpful stuff but they don’t sell cycling hats, so 4 stars instead of 5, lol
The staff were knowledgeable and straightforward about supply during these wild times.
Fast turn-around
Super friendly guys that know their stuff back and forth. Purchased a Trek mountain bike after about a 10 year riding hiatus from childhood to now. Stoked to get into the sport!
Max was an awesome sales person! Took care of my needs on the purchase of my NEW Verve Trek. I talked to him about shorts which he explained differences in them & even sold me on a water bottle holder for the bike. Did I mention the 3 yr service warranty I puchased as well to keep my bike in tip top shape (discounted if you get it when purchasing a new bike). He showed me the hitch bike racks which will be a future purchase at some time. Staff is friendly & even stayed open for me to get there after closing to pick up my new purchase!
Very knowledgeable staff. Definitely very high end bike gear. Lots of recommendations for bars and restaurants. Will definitely visit again.
Stopped by looking for a bike for my 7 year old grandson. Planning on an 18 inch frame, like I had seen in Target. Salesman showed me a much better quality 20 in Trek that will fit well for 2 years or more.Sharp looking bike and he’s now the fastest rider on our street.
Employees had the patience to educate me on the product I was buying so I left happy and with a good understanding of what I actually spent my money on.
Max is hands down the best. I wanted to simply take one out the door that hes shown me before and he did a spec check ... 10 mins and Im a proud Trek owner. Thank you!!
The staff is very knowledgeable and friendly.
Super customer service, highly recommend!
The associates where great to work with. I went in with a budget and left with exactly what I was hoping for without being pressured to spend more. Would highly recommend and will be returning in the future
Ive always gone to Cahaba Cycles first for whatever my needs -- parts, clothing, equipment, new bikes. Ive never had to go anywhere else.
Friendly helpful people that always try to work with me and get me what I need at a fair price. Probably the largest selection of bikes and parts on hand in the area so if you get in a bind and need something right away there is a good chance they have it. I love mountain biking and I regularly recommend friends and anyone else thats into mountain biking to check out Cahaba Cycles
Very knowledgeable guys. A little short staffed due to COVID-19. Very strict on their social distancing requirements. They have caution tape blocking off the entrance with signs letting customers know they must wear a mask, and must wait outside until a sales rep comes outside to get you. (A little overboard in my opinion, but many folks would probably appreciate the extra measures they have taken.)
Excellent service and friendliness even during a tough time to operate with the global pandemic. Extremely impressed by their dedication to what they love and the level of service they give their customers! Highly recommend for anyone interested in road or mountain biking!
Great bike shop with quality products and excellent staff.
Had an issue with my rear tire on my sons new bike. Brandon helped me get it fixed, no questions asked. Great customer service. Highly recommend.
Great staff, Ive gotten great service on my bike almost every time, even when I badly bent my rim they were able to true it nearly perfectly. They also have a pretty good selection of accessories and clothing. I would definitely recommend this bike shop.
First visit, cashier pushed purchasing a $400+ gps device pretty hard at checkout. All I needed we’re some small essentials. 2nd visit, needed tube changed. That same day the tire went flat again. Took it to a competitor who showed me I had a pinched tube. So Cahaba either didn’t replace the tube and charged me for the part and labor, or installed it wrong. Vibe in there in general was off.
Despite how overwhelmed they were due to recent demand for bikes, the personal service I received and their attention to detail were phenomenal. When I picked up my bike, John took time with me and made sure I had everything I needed to get started. I’ll definitely be sticking with these guys for anything bike-related.
Quick service with my bike rental and the bikes were in great shape.
Exceptional service and knowledge. I have done business with Cahaba Cycles for over 20 years and trust their experience and expertise.
I am always greeted and immediately helped. Weve gotten 3 bikes from Cahaba Cycles and always have had the best customer service. The bikes and the great service are worth every penny. Theyve even fixed issues that other places couldnt. I would recommend them to anyone.
My husband and I bought our bicycles at Cahaba Cycles a couple of years ago. The staff was very knowledgeable and friendly. We took the bikes in for a tune up and a tire repair for a broken air valve. Repair was completed in 3 days and for a reasonable price. We wouldn’t take our bikes anywhere else.
Very friendly local bike shop with great customer service great gear selection
Great customer service! Owner and staff went out of their way to get the bike I wanted and I couldnt be happier. Highly recommend for all your cycling needs.
Great service, friendly staff and quick delivery of my bike. I love this place and will recommend to family and friends.
Great service from a group of people who really know what they are talking about. If you are in the market for a “real” bike this is the best place to go in Birmingham.
The team at Cahaba Cycles is great. They are always helpful, professional, kind and ready to assist with an excellent range of top quality products and services for every cycling need.
Very friendly and helpful. Loved the bicycle pickup and delivery with a paid service. They got my neglected bike running like new. Highly recommend!
Very professional and thorough! Highly knowledgeable staff.
The customer service was great! I will definitely recommend them.
Dont waste your time. Came in with my sons BMX, stayed for 20min waiting, nobody even said well be with you in a minute or even hi. Rude and bad customer service. I left and they didnt even care, Im headed to bike link.
Bought a new Trek Marlin 6 from this store a little over a week ago and was very happy with the experience. They were super helpful. I was looking for a particular size frame and they did everything they could to find me one in stock between all stores. They even let me demo a much more expensive bike in the same frame size when they didnt have the model I was looking for. After a couple laps in the parking lot, a rep came out with the model I was looking for in a size slightly smaller and suggested it was better for my height. I gave it a go and turns out he was right. I was much happier with the 19.5 frame vs the 21.5 I was looking for. He was also very informative about sales and offers they had going on with a new bike purchase. Overall, it was a great experience!If you want a good bike thats better than what you get at a big box store, Cahaba cycles is the place to go!
Very knowledgeable staff and great selection of products to fit any budget. Support your local bike shop.
The staff were so knowledge and accommodating - they really took time with me. Highly recommend!
Bought a mountain bike from a third party and didnt know what type if maintenance was done to it. Took it to Cahaba cycles and they were able to look at it on the spot and check everything was good to go. Thanks guys. Quick and friendly service
Jason and George were very helpful today, and I felt I got a great deal on a bike rack. . And Chris at Homewood didn’t have what I needed but called the other store for me. Also, though this happened some years ago, saw my old friend John (mgr) at Pelham Cahaba today. He probably doesn’t remember, but John gave me an emergency repair on. Sunday when I had a cable stretch, and got me back on the road. Always helpful at Cahaba!
The service department not only does excellent work, they are honest and fair. They hung in until after hours on Friday night to get my bike back on the road for my weekend rides. It is always a pleasure to do business with these guys.
Really good bike shop. I have purchased a few bikes here and used them for service and some gear. Great staff. From my experience, these guys really know what they are talking about. Great selection too, especially for mountain bikes. Ask about the test fleet - great perk of the shop!
Even though I hadn’t visited in a very long time, the staff was fantastic as ever. They remember and are genuinely interested in helping you out. In a world of constant change it’s nice to see some good old continuity in service and relationships. Thanks Cahaba Team!!
Friendly, helpful staff. Serviced my bike quicker than expected or estimated.
Service was fast and professional. I needed a tire and brake disc replacement. They were able to fix me up in about an hour while we ate lunch.
Just a wonderful experience. Everyone was so kind and inviting. George even ordered two bicycles with no obligation to buy and let my sons test drive both. Just superb, and amazing experience.
Repaired my broken spoke yesterday afternoon. Only took about 20 minutes. Was able to get back on the trail & finish ride before dark. Thanks!!
Best place for all youre bike needs !!!
Great local bike shop. They have whatever you need at fair prices. I have had several bike tourists stop and stay and Cahaba always does everything they can to ensure the next leg of the trip is without mechanical incident
Huge help getting my two oldest boys upgraded to something that fits them perfectly and rides even better. So glad we came out and got our bikes here.
You guys are terrific! We had excellent, very courteous service, and people who were genuinely concerned about our needs. Real nice people. Many Thanks to John, George, and Craig. You went the extra several miles.
Amazing service and the workers actually care and are very easy to talk to
I rented mountain bikes for my wife and I for 1 day. We headed to Oak Mtn and rode 25 miles. Bikes were great; service was great.
They know better than me what I am looking for.They know what they are doing.And they are very kind.
I went to buy a new tube and tread and got sold both in different sizes. I guess it was kind of my fault for not checking but I couldn’t walk in because of the Pandemic. No harsh feelings.
From A to Z best customer service ever, being a Specialized owner for many years I decided to give it a try and they not only have done an amazing job at explaining their products and guiding me through the whole process that I will consider being Trek owner from here on. Its not every day you get to give up your favorite brand for another one and get much more in return. FYI my Specialized bikes have been well taken care of by them also.Special thanks to George, Patrick and BrandonThanks guys.
I have exclusively been coming to Cahaba Cycles for the past 2 years. First to the Homewood location, and now the Oak Mountain location. My experience at Oak Mountain is just as top notch as I expected it to be. George has been incredible to work with helping me choose my first mountain bike, Brandon was really awesome when it came time to service my current road bike, and Jen was great to work with when I randomly dropped in to talk about helmets and pedals!
I bought a bike from you guys in 2017 I enjoyed it so much that this March 2019 I bought a bike similar to mine for my girlfriend, So far Jenn, Brandon, Sarah from the Vestavia store and Zach has helped me the most. This is been the best experience in my entire life LOL 🚲❤️💕
Couldnt recommend this place enough. Arrived asking for bike rentals and a way to get the bikes up to the park. Not only were they all friendly and helpful with the rentals they drove the bikes up in their truck then picked us up at the end of the day when we had finished. Really above and beyond service.Thanks again
First-time bike buyer here, and I really appreciate the expertise and attention from Faris and George. Thanks!
(Very appreciable attention and service) of course 5 stars.
Good placw to buy bike
I love going to Cahaba cycles. They are always friendly and have a large selection to choose from. This location is no different!
Ive purchased 6 bikes from them over the last year along with lots of gear and service and George, Jen, Brandon and the rest all do an outstanding job each and every time.
Between my wife and I we have now bought a total of four bikes from Cahaba cycle. They have all been perfectly fitted for our size and we were recommended to purchase the best bike for its category even if the best in class was not the most expensive.All of them were perfectly assembled and have given us no trouble. No point in risking our money on any other bike shop for us!
Great bike shop. Good products and very knowledgeable staff.
Best bike shop in Birmingham hands down! They sell Trek, who is one of the best companys in the business. No one is better with customer support.
Great service! Affordable repair.