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uBreakiFix
11200 Broadway St Suite 1430, Pearland, TX 77584, United States
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uBreakiFix
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Er
Review №1

We brought in my daughters Nintendo switch that had a button that stopped working. We tried many things before brining it in and nothing worked. uBreakiFix was our last effort before buying her another one. Within minutes JD had the switch functioning as good as new. The staff was so helpful and professional. I recommend this store to anyone experiencing issues with their electronic devices!

Ca
Review №2

Kudos to the young man who saved our iPhone. One of our cables left some pieces in the Lightning port and charging via cable stopped working. The tech was able to fish them out without damaging the port. Whew. UBreakFix does this at no charge so I tried to buy something but they were out of what I needed. Oh well next time. Thanks uBreakFix for taking care of us. Well be back.

Ti
Review №3

Jeff was very professional… He went over every detail to help me out & fix my cracked screen… was a great & fast fix! I really appreciate Jeff driving to me to get this taken care of. :)

Am
Review №4

Every time I go in they are fantastic. Yesterday was no different. The prices are fair and Ive never had an issue with the work done. Today the gentleman working at the front was obviously training but did such a great job talking to us and his trainee!

La
Review №5

Jeff, my tech, was on time, courteous, professional and fast. He did an amazing job. The phone looks like new and even put a screen protector on to hopefully prevent this from happening again.

An
Review №6

Jeff was an amazing technician got the job done in a fast and timely manner. Very respectful, very professional. Thank you again for your great work.

Va
Review №7

Absolutely great service. They were very friendly and professional. They were also very fast and I was able to get my phone the very next day. Definitely saving them in my speed dial hopefully I wont need them again

Ga
Review №8

My phone screen was cracking and I could not use it properly. I took the phone to UBreakiFix and they did a great job on replacing the screen. I was very impressed with their workmanship and customer service.

Ch
Review №9

First my cell phone was repaired, but I have a guarantee for my cell phone, they called me and said there was a small crack in my display where you couldnt see it! They said my guarantee does not cover that cost me $ 260, then I called a day later to see if my cell phone was ready? They said they damaged the back of my cell phone, and of course there will be no costs for me, but it will take several days until it is repaired! I asked for a replacement cell phone, they didnt, so I had to buy one, so $ 260 plus a replacement cell phone, when I picked up my cell phone a few days later the bill was $ 295, I said for the inconvenience of having one Got a discount, they said no, I had to pay more and go without my cell phone for longer, that wasnt a service, Ill go somewhere else next time

Jo
Review №10

Jeff and Cesar with the long hair went above and beyond my expectations to help with my problem. They were VERY professional in the way they handled themselves and multitasking the running of the store. I really appreciate all the help I received.

Pa
Review №11

Cesar N. hooked me up with cleaning out my charge port. His service was great and fast! Definitely recommend this location.

Ga
Review №12

Cesar N. was very helpful. Our repair didnt take long at all and he saved us from having to get a new phone. Would definitely come again.

ch
Review №13

I filed a claim through my insurance and chose the option to have a tech come to me to have my screen replaced. The whole process was quick and convenient. J.D. was extremely professional and quick. When I filed my claim I used my work address since I knew I would be there during that timeframe. Somehow the claim still showed my home address as the location for the repair. J.d. put the new address in and came to my job and fixed me up quickly! Thank you J D. You can definitely tell from your work and the way you handled everything that you are good at your job and you love doing it. Thank you again!!

De
Review №14

Amazing service. Very prompt. Cesar N. Is awesome. My phone wasn’t charging properly and I thought my port was bad. He quickly realized it was just dirty. He saved me time and money. Awesome guy!!

M
Review №15

Excellent customer service. I was expecting to be there for a while yet I was assisted within a few minutes. Jeff was very knowledgeable and helped me out with my phone. I will advise anyone to see uBreakiFix in Pearland. Great job Jeff Thanks 👍

Mi
Review №16

Very expensive, I needed and XS Max screen replacement and the qoute they gave me was unreasonable compared to other phone repair shops.

He
Review №17

Jeff did a great job repairing our phones. Jeff was friendly and informative providing excellent customer service.

An
Review №18

Although Asurion issued out the wrong part for my phone twice, uBreakiFix was very helpful with my damaged phone. They were very professional and assured me that they would get the issue corrected. Jeff, the tech who replaced my screen, worked hard at repairing my phone in a timely manner. Thank yall!

to
Review №19

Took protect cover off and found screen wasnt cracked just screen protector. J.D. was very truthful, clean phone and was on his way. Great job done my all.

So
Review №20

I have insurance with my carrier . If I wanted to replace my whole device it was a deductible of $250 for a screen. Yes I would get a Refurbished phone but I though I would just have my screen replaced this time around . It was only $20 for my screen which was way better . Plus my phone was sin good condition . I did my whole process with my carreer insurance dropped of and in 2 hrs it was ready . Looking brand new . The service from this place is awesome. From the manager to the front desk . Plus my screen has a Full year warranty if it stopped working for whatever reason . (Of course not if I crack it ) lol hands down the best place to get your repairs done .

Ka
Review №21

I worked with Cesar with the long hair. He was very professional,knowledgeable and a great help. Jessica did a amazing job fixing my device as well it look original….

Ur
Review №22

I had recently broken the screen on my S20 Galaxy Note 20 Ultra and J.D. did an awesome job and left my phone looking brand new. Thank you so much for the repair and I will gladly reccomend you to anyone that needs your services

Qw
Review №23

The tech, Jeff, did an excellent. He was punctual, personable, yet professional. The repair was completed much quicker than expected. My phone is like new again in appearanceand functionality. Jeff was awesome.The other employees of this business I spoke with were courteous and they exemplified SUPERB customer service.

Ja
Review №24

JOHN SAVED MY LIFE!! I thought my phone was doomed!! Shattered it and all and had absolutely no hope but I came in to his store and he SAVED THE DAY! He is awesome and just a straight up cool dude. Thanks John, will definitely be coming back here next time.

Am
Review №25

My technician was Jeff and was very professional and friendly and made sure I understood what was going to take place with the whole phone process. Finished within of matter of minutes and my screen is back to normal. Thank You very much Mr.Jeff.!

GA
Review №26

Ceasar N and John are exceptional members of your team! My wife and I walked in and out in less than 5 minutes. Issue RESOLVED!!! Clone these guys!!Satisfied Customer

Be
Review №27

Jeff was amazing. So courteous and professional. Very helpful and polite.

Sh
Review №28

Cesar Nunez was very professional and personable. He explained the issue with my phone clearly. This is the only place Ill take my phones for repair. They are always timely and knowledgable.

Je
Review №29

Very flexible with times for at home repairs and they call ahead of time to make sure youre still good to go for your appointment. Repair man was Jeff. Hope you get him because he was very professional and did a quick job repairing my phone screen.

Ki
Review №30

Great, fast, and amazing service this evening with Jeff!I was Able to get my daughters screen repaired the same day I requested The service and I’m super happy with the technician.Definitely recommend this company and this tech!

Bo
Review №31

John and the gentlemen at the front desk on Sunday 4/25 was very helpful. I thought that I was going to need a new phone and they were able to fix it. They both were so helpful and I was relieved that I didnt have to get another phone. Thank you John!

Pa
Review №32

Good service. Very professional and knowledgeable. Will use again.¹

ca
Review №33

Jake and his phone tech JD had my sons phone fixed in 10 min. When I asked about the charge, he said no charge we just blew the dusk out of your charging port. Anyone else would have charged $90 for their fee to do that. He was so sincere and very sweet! Would recommend him to anyone!

Sh
Review №34

JD came to my house he had great communication with me told me exactly everything he was going to do and do it in a reasonable time.Great service Thank you J. D.

Ni
Review №35

Go and ask for Cesar like the salad! Extremely knowledgeable and makes the entire process comprehensible!

6
Review №36

Both ceasers did a great job fixing my speaker would definitely recommend‼️‼️

Li
Review №37

Very friendly staff, Caesar (the guy with the long hair) was incredibly helpful and professional when communicating with me about the issues I was having. The service is very responsive and quick

An
Review №38

J.D was awesome! Very professional and did an awesome job on 2 of my screen repairs.

Br
Review №39

The phone looked okay but getting answers and getting the phone in a timely manner wasnt... Hopefully this was an anomaly

Ma
Review №40

JB cleaned the charging port on my old iphone 5s. It started to work properly again. He did not charge me anything for this valuable service. Thanks!

Ce
Review №41

Jeff is amazing! Sweet, professional, and someone I wouldnt mind hanging outside of work! Keep being a badass 😎

er
Review №42

Brandon, the tech. at the Pearland location, was fantastic. He was able to provide a temporary fix for the AC insert in my laptop until I am able to leave it with them for a few days so a permanent replacement part can be installed. Thanks Brandon, the AC insert in my laptop is working great and Ill be back for the replacement part as soon as I finish my schoolwork this semester....Thanks again!

Fr
Review №43

Dropped my phone on the concrete and shattered my screen while leaving work, made a claim and dropped that bad boy off and picked it up a few hrs later.. now without insurance this place will hit you across the head with the pricing but they do a great job and your device.

Ju
Review №44

My Tech was John, He was very help and has a great attitude. I just wish the store would follow CDC guidelines and go back to normal we did at my Job and its so liberating to breath without restriction.

De
Review №45

Jeff was very responsive with the appointment time and fixed it within the time he said. The fact that he came to my house to fix it through my phone insurance was amazing. My Phone looks and works likes it is brand new. Thank you!!

St
Review №46

Quick Service. I provided the replacement part & they had mentioned my way in less than an hour.

Re
Review №47

Awesome service Ceasar definitely got my watch back up and running

Ro
Review №48

The staff here did an amazing job on my phone and taking care of me! We ran into some issues but they were solely the fault of the phone manufacturer and not the store. I highly recommend bringing your devices here!

Sh
Review №49

I visited the Pearland location and that team was great Ceasar & John and a young lady with dreads took great care of my issue with my phone.I was 🔐 out my phone completely.Thank you guys so much.

Ka
Review №50

Cesar was able to get me in & out of the store in less than 5 minutes and gave magnificent customer service! Would most definitely recommend this location for repairs.

Ca
Review №51

John Albert is an extremely helpful employee! He replaced my screen on my Stylo 5 and notified me about my battery swelling, extremely fast service, definitely coming back for my electronic woes.

Ke
Review №52

Jeff deserves more money! Awesome integrity and service.

Ba
Review №53

Quick diagnosis and hopefully quick service. Very friendly staff.

Ka
Review №54

Jasmine was seriously so kind, helpful and clearly knowledgeable. She let me know when she was 30min out & was so kind on the phone. She was professional and very efficient and my phone was fixed in no more than 20 minutes. She even helped me resolve a tech issue I was having with Face ID. Bonus- they come to you so you don’t have to leave home! 🙌🏻 I highly recommend their service! :)

St
Review №55

Don was great and very helpfu!

Al
Review №56

Able to repair a broken screen on my Google pixel 4a within 24 hrs and it was done well. Works great. It was definitely better then buying a brand new phone!

Ph
Review №57

Normally I am weary of fix-it places but I have to say the service and the quickness was amazing. I dropped my phone off with social distancing in mind, provided by the employees and then had my screen fixed under two hours. Thank you so much for the great service and customer care.

Ki
Review №58

Shout out to Jazzmin!!! She solved my iPhone problem!! Thank you so much!! Y’all are awesome!!!

Mi
Review №59

John fixed the front screen on an iPhone X. He provided prompt and excellent service! We would definitely return!

an
Review №60

We came in to the store to have our phones repaired for cracked screens, no problem guy was very friendly and even told us about the asurion insurance plan that covers everything of electronics in your household. We get a call about 3 hrs later that our devices will not be able to get fixed due to a certain app on the phone. Funny thing is that just about a year ago we had the same issue with another phone, we were sent to this location to get it repaired and could not fix it then because of a calibration issue, so a mobile tech comes to the house and repair screen in 15 min without having any of the issues this location was claiming. But todays issue was an app that was preventing them from making the repair. Now, we are being told to call our insurance again to deal with them, but little did we know this location made sure to put on the receipt that we refused service and that an attempt to fix the phones was not done/declined the repair. They wanted to reset our phones in order to repair. This is NOT necessary and was told to us by asurion themselves. Problem with that is asurion has never heard of of that issue and we are being sent to another location to get phone repaired.Verizon customers be aware of this issue at this location. You are better off reparing your phone with mobile tech.

Ga
Review №61

This is my 2nd time dealing with this organization. The 1st time I left a stereo which they said was not broken. It sits on my shelf today, not working properly. The 2nd was today (5-3-21). It was 80 degrees outside & the sign outside said 1 customer at a time allowed in the lobby. There was 1 person inside so I stepped inside and stood by the door. I was told I needed a mask & had to wait outside. I told the attendant that I had been vaccinated, the CDC ruled that masks were not needed, it was hot outside & I no longer wear a mask. I was told I would not be helped. The amount of brainwashing & ignorance in todays society is astounding. I would not trust leaving my valuables in the care of individuals with this IQ.

Da
Review №62

Had a problem with my cell not charging. Thought it was the charge port. He cleaned it up no charge! Cesar with long hair was a great help! 👍

Ph
Review №63

I dropped my laptop off for a repair on a broken screen. The Part took a while to come in however, JD (I think his name is Jonathan) was so helpful and kept me updated along the way. When the part arrived Brandon the assistant manger replaced it in record time (like less than a hour). JD called and said it was ready and Jeff O. Made the pick up process so smooth. I highly recommend you to this location. They also have a 90 day warranty on the product. These guys took Great care of my laptop

Al
Review №64

JD was very friendly, and attentive to my cell phone issue of a broken screen. They fixed it up in a timely manner, and listened to my complaint of another stores employee who just never showed up at my house today. I will definitely go back to the Pearland town center store if I ever need help again.

Br
Review №65

Jeff was very nice, very COVID-19 responsive.Very quick and easy . Had wonderful manners and hospitality. And did a wonderful job at fixing my phone . It looks brand new and even has the luxurious feeling when I first bought it . Thank you Jeff .

Be
Review №66

Replaced my Galaxy s20 note ultra screen quickly. Technician was very professional and kept me advised on the repair.

Jr
Review №67

Jeff is an excellent tech very professional and courteous did a great and quick job replacing my screen.

Sa
Review №68

Ive always liked this place they do good work today took longer than usual but still satisfied with the outcome

St
Review №69

I am completely satisfied with the service that I received from the entire uBteakiFix staff members they all are professional, helpful and patient. Every time I have taken an electronic device into uBreakiFix for repairs the staff are very attentive with their main focus to satisfied all customers. The staff treat every customer like they are important whether you bring in a Mac Book, IPhone or Android phone.. I would highly recommend uBreakiFix Pearland location to anyone who need an electronic device repaired.

Ta
Review №70

Had to get my note 20 screen replaced and John was super helpful and fixed my phone quickly for me!!

Jo
Review №71

Brandon and Jeff from the are truly great. Brandon was able to look and clean the charging port of my Samsung galaxy s9, and he did it in a matter of a few minutes like a real pro. Also, Jeff was courteous, prompt, and professional at the door and kept me updated on the work while I waited. The wait was only a few minutes long. Best service I could have asked for, and definitely earn my patronage for the future

Le
Review №72

Johnathan at uBreakiFix made all the difference for me in my experience! He got my phone fixed earlier than promised and found a way to fix it in the most cost effective manner. It was even cheaper than originally predicted. I was anxious when I initially went to drop my phone off and he listened to my concerns and helped come up with a plan to get the necessary repairs done. This is the second time this location has fixed a phone for me and both experiences have been 10/10. Thank you !

St
Review №73

Dude, Jeff was fantastic!!!! He was on time, super friendly and very professional!! After he fixed my phone (🥳) he said “I’m in no major rush, is there anything else I could help you with?” I was like, “oh ok Jeff, I see you Mr helpful!!! 👀👀” and he took a look at my daughters phone!!! It wasn’t something he could fix right then but he informed me that if i brought it to the shop, they could diagnose it free of charge!!!He’s a real class act!! Stand up dude!! I give him 10/10 would recommend!!!

Br
Review №74

Fixed my cracked screen without me having to send my phone in to the cellphone company.

La
Review №75

Staff very helpful and friendly. Repairs well done.

Ro
Review №76

John help me out clean my port on my phone for free and the ckerkbar at the desk was helpful...this is a good place to do business at...good and honest

Ja
Review №77

Jasmine did a fantastic job with my iPhone screen repair. She was professional, addressed all of my questions very well, and completed it faster than I expected! Really saved the day for me as I work using my mobile device and she had me back in business in no time! I highly recommend Jasmine as a repair tech in the future or for others looking for a great job! Thanks again Jasmine!

As
Review №78

Cesar was awesome!!! Quick fast and easy!! Very polite and respectful!! Loved his hair btw

Ju
Review №79

There pretty I have used them in the past and there pros..a little high on the money though but there good.

Gr
Review №80

Jeff did a great job on my sons iPhone, very respectful, courteous, and professional. I wish I could get him to do my other devices if needed. It looks new, and my son is happy again now that his phone is fix

Ke
Review №81

Jeff was my tech guy. He was very courteous with a comical sense of humor 🤣. He went beyond my expectations! Thank you Jeff!

Ge
Review №82

Jeff was amazing. He was very friendly and patient. He answered all my questions and was quicker than I thought on my wifes phone repair. I would highly recommend this business and commend Jeff for his professionalism and excellent service.

Mi
Review №83

Great customer service. My father in laws phone wasnt charging and they were able to fix it in minutes. April and Brandon were a huge help. Highly recommend.

mi
Review №84

Cesar was super helpful and exceeded my expectations with the repair

S
Review №85

Jeff was our Super hero today! Anyone with kid today can relate to a broken iPad being a major crisis!! The end of the charger broke off in the iPad. I arrived to the store, greeted immediately and my issue addressed. Jeff was patient, friendly and professional! In and out in less than 10 minutes! I appreciate the Covid-19 precautions they practice as well! Highly recommend! Thanks again Jeff!

Ca
Review №86

John and JD both went out of their way to help me. Cleaned my phone and answered about 20 questions with great professionalism. I did not know this company existed until today but will use them again.

Co
Review №87

This job was fast and easy. Jeff was friendly and pretty fast when fixing my phone he said it would take 20 minutes but I’m sure it was around 10-15 minutes. Highly recommend

Re
Review №88

Jasmine was so pleasant and explain ahead of time what I should do! Since I was there when they opened she fixed my phone while I waited in the car. Returned phone to my car! Great service

Ja
Review №89

The employees were very professional and knowledgeable. They fixed my issue quickly. Would definitely recommend this business for cell phone repair.

Jo
Review №90

Theyre pretty busy, but they are good and unexpectedly fast. Fixed a broken screen on my phone. Great customer service. Would highly recommend.

Ge
Review №91

Went to the Pearland location to get my phone fixed and the employee (Nader) ran a diagnostic test. He said the display went bad and ensured they have necessary parts in stock. Got my phone repaired at no charge for me (covered by Samsung) in about 3 hours.

Sa
Review №92

J. D. did an amazing job quickly identifying and resolving the power issue with my ipad. Friendly service and covid concious parameters in place made the entire experience 5 stars.

co
Review №93

Jeff arrived at our house to fix my phone screen. Be eas very professional, polite, quick, and did a fabtastic job! My phone looks good as new!

Li
Review №94

Jeff came to my house to replace my screen, he was very professional and had the screen replaced in no time. Very satisfied.

Am
Review №95

Jasmine, our technician was amazing! She repaired my sons iPhone11 quickly and professionally. She communicated with me from the time the service was requested. She made sure everything was perfect and working correctly before she left. Thank you Jasmine for your kindness and professionalism.

Mi
Review №96

Jeff was fast and very knowledgeable. Reasonable prices and great service

Ki
Review №97

I took my seven year old daughters iPad to this location (Pearland Town Center) in hopes they could repair it. For some reason the iPad would no longer charge when plugged up. When I arrived, I was greeted by Jasmine and Cesar. They both were extremely professional, warm and polite! Which is something greatly needed these days. I explained to them what was wrong with my daughters iPad and they immediately got to work. After taking the iPad in the back. They soon returned with it repaired! I was so thrilled because my daughter could get back the Christmas gift given to her by her grandparents. Thank you SO much Jasmine and Cesar. This mommy is thrilled you were able to save the day.

Ke
Review №98

Jeff came to my house, very kind, professional and quick. He was knowledgeable, informative and patient with me. I appreciate you Jeff!!

Si
Review №99

Jeff the Service Tech helped again today with iPad and 2 phones. We werent prepared to wipe our phones clean so outside of that he simply backed up the data and when we get our new phones we can transfer over the info. Perhaps I can call the Help line at Asurion Home Plan and they can do something remotely. I sure hope so otherwise, Why do we even have a monthly payment service.

Da
Review №100

Turned my phone over to Brandon and he was awesome. I would recommend them to anyone. They are professional and FAST!

Information
27 Photos
100 Comments
4.7 Rating
  • Address:11200 Broadway St Suite 1430, Pearland, TX 77584, United States
  • Site:https://ubreakifix.com/locations/pearland?utm_source=google&utm_medium=gmb&utm_campaign=pearland
  • Phone:+1 713-436-0848
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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