In February of last year, I had one of the worst days of my life. I had found out that my grandmother had passed and was getting ready to take a trip home. Unbeknownst to me I had left my cellphone on top of my car, which resulted in it flying off, hitting the pavement in the middle of the road and being run over five times (yes five) and all I could do was watch in horror. This phone had all the memories I had of my grandmother on it, so I knew I had to get those memories back. I went to various cell phone repair stores/ companies around Houston, but most of them were way too pricey/did not have the correct parts for my phone. I am a Samsung user if that helps. Then I found The Phone Plug earlier this year. I was finally able to take it recently. I had to make a bit of drive to get there, as I live on the other side of town, but it was definitely worth it! As soon as I walked in, I was greeted and treated just like family. I explained my situation, and they took excellent care of me, and they were very professional. Although they did not have the part needed onsite, they assured me they could get the part in a timely manner, and that they did and more! My phone had never looked better. The pricing was excellent as well. My repair cost a fraction of what their top competitors were charging. I will forever be grateful to them for helping me get my memories back, and I will forever be a loyal Phone Plug Customer!

I went in today to get my cracked phone screen repaired. I was able to get my screen replaced in less than an hour and I got a nice screen protector as well! I would definitely use your services in the future. Thanks for everything!

I love love LOVE and highly recommend this place! I’ve been getting repairs and buying phones from these guys for yearssss (before they even opened the storefront). They are very very professional and HONEST! The quality of their product, their performance, and turnaround time is unmatched!!!

My son cracked his iPad 7th generation and we needed to get it fixed ASAP since he does a lot of his school work on that device. I called multiple places and The Phone Plug had the best price and quickest time frame to get it fixed. I am extremely skeptical on where I take my devices due to many horrible experiences. The phone Plug will now be my go to place to repair any device. The tablet was fixed and in perfect working condition, no issues what so ever. I highly recommend business.

Service is outstanding. It took less than 30 mins to get my repair done. Great customer service and very reasonable prices.

We walked in without an appointment or calling ahead and they were very helpful and efficient at fixing my sons phone. I’ll definitely go back if I need another phone repair.

This is the best place if you need a cellphone repair. I highly recommend John and Tony because they’re very good and knowledgeable. They fixed my cellphones in great condition. Pricing is appropriate for your cellular repair needs. I’ll definitely come back for my computer repair as well.

They fixed my sons phone in under an hour and were extremely affordable! I got the screen replaced and a phone case for around $170. I paid $300 the week before for ONLY THE SCREEN FIXED at another phone place! Will definitely be back to have my other devices fixed!

Taken my broken apple products here before. They are always courteous, the two brothers. I highly recommend!sometimes you go to a business for the friendly vibes. When you take your broken electronics, and you’re worried will it be expensive or not you hesitate. Walking in they greet you and they give you options and just walk you through the possibilities of different options. Been to them 3 times. Great experience each.

It’s never my intention to speak negatively about a small business. For the most part, The Phone Plug has great customer service and really kind employees. However, the screen they used for my phone stopped working within 2 weeks. I went back to them to see if I could use the warranty, and of course the answer was no. The screen doesn’t really work, and it isn’t responsive to touch. I didn’t drop my phone or spill anything on it. I also purchased a case and screen protector from them, so my phone was covered. After being told it wouldn’t be covered under warranty, they offered to replace it for $80. When I told him no thanks, he went to the back to put my phone back together, and it came back even more damaged than before. I took my phone back and left the store. I honestly should have just went to Apple, from the beginning because I would have spent less, but decided to come here because of the positive reviews.

I went to two other stores before landing at The Phone Plug because no one else had the screen for iPhone7. I was pleasantly surprised and impressed by the service… first that they could fix the phone which had been dropped a million times by my teenager and second that the price was reasonable and the customer service was great.

This place is definitely a great place for your iphone repair. The staff was very nice and attentive to what I wanted and got it done so quick! Within 30 minutes, will definitely recommend to others & will come back if I need something else done!

Very professional. He repaired our phone expeditiously. We were just in and out in 30 minutes with a fresh, new screen.

I took my iPhone 8+ over here for a battery replacement and got a great price. They got it done in less than an hour and my battery’s as good as when I bought this phone years ago!

Although today coming in wasnt my first time there, I can honestly say every time Ive been here its no hassle what so ever. These are the most professional yet genuine people ever, They always work quickly as possible and the work that is done is nothing less than good quality. If any other device ends up broken they will most definitely be the one and only repair shop I ALWAYS call and go to.

Johnathan and company are super friendly and knowledgeable; the service is quick and the pricing is very reasonable. They were able to fix my 4a screen within 2 hours of drop off both times (Im very clumsy).

Amazing service! The best in Pearland hands down! They really do take care of you! Best affordable prices in the city! They can fix anything and they got everything you need! Tell them Money Mike sent you! 🔥🔥🔥

I took my phone to this location based on the reviews and the service was truly great! Both gentlemen went above and beyond to provide exceptional customer service. My phone looked brand new after the repair and JJ even charged me less than what he quoted me to repair my phone. JJ was very honest, kind and patient. I hope to never need my phone repaired again, but I definitely would not hesitate to bring it back.

HEY Parents (of kids who are always breaking the screens on their phones)!!I went to TMobile today to see about upgrading my tween/teen’s phones because I was tired of paying the repair spot in Town Center. After realizing the cost to upgrade 2 iPhones would basically mean I would have to stand on the corner and sell my goodies, the young lady suggested these guys here.They’re in the parking lot of Buffalo Wild Wings (next to Plato’s Closet) and they were FAST and AFFORDABLE! For the cost of ONE screen repair at the spot in Town Center, I was able to get TWO PHONES (front/back/camera cracks) fixed, two screen protectors, and two new cases.Two young men run the spot and they’re super sweet and tech saavy. Go see them if your kids are too cute to keep their cases on like mine.Wait til my kids see their “new” iPhones I come home with 😂😂😂😂

Anthony & Jonathan weere very professional ! My son’s ipad was ready same day within couple hours.

This business is amazing the Gentlemen that work here are so kind, and welcoming !i needed to fix myphone since its been glitching and been broken for 6 + months 🥲😅 . They will help you and give you a time estimate of when your device will be ready and i loved that they were able to have the device ready same day as drop off .! 100% recommend here and price and quality is amazing! Will be returning!

I really like the employee here. He was enthusiastic, very nice and patient. Also he quick and does a great job. I’d recommend any go here if you need your phone fixed

I would highly recommend TPP for all of your phone needs. Anthony and JJ are so knowledgeable, prompt, and courteous. Their prices here are unmatched. They are the best around!

They repair cracked screens super fast, and flawless. They sell screen protectors for $10 and will install it in that bubble-less way. Super respectful, and they call and text you when your install is done, these guys are the best.

My phone looks brand new!!! John is very friendly and professional! Its great to have a place with professional service and a quick turnaround time so close to home. Shop local! Support small businesses (especially this one)! I highly recommend The Phone Plug!

This place was absolutely amazing the service was the fast and easy i love this place and the employees are super nice and knowledgeable i enjoyed the service I know where to go now keep up the good work guys

I highly recommend the phone plug for any of your phone needs. They have the best customer service in my opinion. I’ve never been to a phone repair store who treats me like a friend not just a customer. I’m horrible when it comes to electronics as a matter of fact my whole family is. They have fixed my close to destroyed iphones on multiple occasions I’m just so clumsy. Also they fixed my sisters water damaged iPad. Never have I left that building unsatisfied with the work they have provided. That’s why when I felt it was time to upgrade phones I purchased an iphone12 from them. They gave me a great deal on it and I also got the cutest accessories for it I absolutely love it. So with all that being said you won’t regret coming here you will be given quality service.

I needed an iPhone back glass fixed and they got me in and out in an hour and a half. They were so professional and nice. They did a great job, and it was WAY more affordable than any other place in town. You should absolutely go see these guys if you need any help! They are a new-ish business and could use all the support. Go check them out and you won’t be disappointed.

I took my daughter to get her iPhone X screen repaired about three weeks ago and they did an awesome job. The young man at the counter was very courteous, respectful and willing to educate us on the options. I was so satisfied I went back today to get my youngest kids iPhone 6 battery replaced. Well done.

My wife originally use them to fix iPhone X screens. They were great. Very nice, quality, just all around great customer service. We recently went back to them to fix another screen and an iPad Air 1 screen. They did great. Highly recommend them! Great value but most importantly they are friendly.

They fixed my phone in 45 minutes it came out good no problems with the back glass easy fix I would recommend you guys to come and fix your phone here 👍🏻⭐️⭐️⭐️⭐️⭐️

Without a doubt the lowest price for replacing iPhone 11 screen. I did check with competitors and this place was the lowest in price.In addition they were the quickest as well. 30 min. Very professional . Thanks again!

I’ve been to 2 different businesses to repair my phone screen and replace my battery. This business was recommended because it was cheap, half the cost of a previous business that I used so I decided to give it a try. John replaced the swollen battery of my iPhone and it’s been working fine so far. I also went back the next day for him to replace my hubby’s battery too and glue on the screen that was a bit separated from the phone. My hubby had to take it back the next day because the Touch ID stopped working. John was able to fix it at no extra charge. John is friendly and has great customer service. Also, the batteries have a lifetime warranty. I’d go back again for any future repairs.

These guys are very professional, courteous and the prices are very reasonable! I will check with them first whenever I have an electronic issue. My daughter ipod had an issue with the charging port. They quoted me a price but after researching the issue more, they was able to fix it for half the original quote. Awesome customer service!I highly recommend The Phone Plug!

This is the best place for iPhone repairs! I shopped around and they had the lowest prices around. The staff is courteous and professional! 👍😊💯

Great place! Very affordable and they have a super team that will help you with anything!! Great customer service!

The Phone Plug was awesome for repairing the back of my iphone. They were fast, professional and affordable. I highly recommend them for your repair needs and other services they offer.

I just got my IPhone X screen replaced and they did a very good job. The person at the counter was very friendly and welcoming. Wasn’t very expensive either, highly recommend for people in pearland who need phone repair.

These guys are great! No one else was willing to repair my phone. I contacted The Phone Plug and without hesitation the person I spoke with said yes they could fix it. and did. I would 100% recommend this company for any of your phone issues.

This is my go to spot whenever I crack my screen which is often. I love how responsive they are and how they keep you updated about your device. I will definitely continue to be a loyal customer!

As soon as I wallked in I was greeted felt comfortable by coming to them withmy problem. Great boys. Good Service I got my iPhone 11 repaired. Front and back when I say it came back looking brand new the time it took what a well done job.

One of the best electronic repair shops located in Pearland. They repair electronics for a very good and reasonable price and within an hour they will have it fixed and ready to go! My friend went to go get the screen of her iPhone 11 fixed and they left it good as new! She was happy with her phone😃

Quick, affordable, and friendly!

They went above and beyond to help me get my phone fully repaired in a day! They didnt have the parts that day but when I informed them I only had one day they went out of the way to get it done. I am so grateful!

Yesterday, I had the battery in my iPhone 5S replaced at The Phone Plug on West Broadway. Extrenely pleased with service and price. They had my phone for thirty minutes and it cost $40. Great job.

I took in an iPhone 6 that was dead for 3 years and they brought it back to life. Other shops said that the iPhone was not repairable. The Phone Plug has great prices as well compared to other shops in Pearland. These guys also keep you updated on every step of the process.

I would not recommend this shop for high quality phones. I brought my phone here, which is one of the top phones on the market for 2020. They did the job in a good time frame but the outcome was terrible. The person who worked on my phone left super glue all over the cracks and bezel. After I called him out for it he tried to rub and scrape it off in the back of the shop. Afterwards I requested a refund. The person who actually refunded me at the front desk was professional at communicating but the guy who worked on my phone just did a poor job. For the refund he put my old screen back on my phone that was cracked and while doing so he cracked the back of my screen. I was told to come Saturday in order for them to fix it not even knowing if I would have to pay for it or not. This is not to say the other five star ratings arent truthful, but if you have a high quality phone and want the right price... go to the phone repair at Pearland. They are guaranteed to have the original parts by the original manufacturer for the phone company and charge the true prices for the material instead of third party seller prices. I normally dont leave reviews but I decided to leave this review because I will not be going back Saturday to get a replacement back screen because I already fixed my phone. So if any of you Representatives at the shop read this you guys can keep it as well as with this bad review. I hate to be the first person to leave a bad review but its up there and its stuck, no hate attended.

They always fix my phone in less than 10 minutes for a great price. I’ve used them more than 5 times and never disappoint.HIGHLY RECOMMEND!!!

The glass on the face of my iPhone was cracked and I received a quote for over $150 from another place. John at Phone Plug replaced it in ~25 minutes for LESS than half of what the other place quoted me! I highly recommend

My kids completely shattered my Ipad Air!these guys did an Awesome job...and very affordable.

When in need for any phone problems, the Phone Plug will always be my go to. Quick response and full attention by staff. Fast and efficient. Can’t beat their price and get greeted by a smiling face every time.

Was turned down 3 times before walking into the phone plug to get my screen repaired. Not only did they have the products for my iPhone XR at the ready, they also gave me the best price out of the other places that wanted me to wait until next week when they had availability AND got it done in 20mins. 12/10 recommendation!

Found these guys after a quick search of phone repair in my area; they were extremely quick (in and out in 20 minutes) and very professional. They even threw in a screen protector with my repair, would definitely recommend!!

They are Grest! I have had my phone fixed twice by these guys. They are accurate, fast and reasonable as compared to getting a new phone. I highly recommend them .

Went in to have my screen repaired and John was so welcoming and attentive to getting me in, out, and on my way. He was able to get it done in 20 minutes. Great service! I also love this company’s mission and values! Thank you TPP!

One of the best electronic repair companies located in Pearland. They repair electronics for a reasonable price and within the hour that drop off what you need repaired. Not to mention the constant deals and discounts the store offers as well.

Awesome experience! Came to get my iPhone’s camera lens fixed. They had the parts ready when I came in, and everything was fixed within an hour! Also very friendly staff! Thanks so much!

When I cracked my screen and needed a quick repair these guys were able to help me in under an hour!!! Not only are they friendly and professional the prices are VERY AFFORDABLE!!! Would definitely recommend these guys any day of the week!!

Quick turn around on a battery replacement! Professional and at a better price than other local competitors. Highly recommended!

Ive got a Moto z2 Force that had battery issues. It took a little longer to fix because of getting the right battery, but it is fixed and was very economical. I WILL come back again.

Their services are fast and quick. In under an hour, my son iphone was perfectly new from all the cracks. We appreciate your work. Well recommended.

Very nice and Clean environment. Repairs are done Same day and usually under a hour. Prices are affordable with Premium parts. Best place so far in Houston! 😀🔌

Awesome service!! Everyone was professional and courteous, plus great prices. I definitely would suggest their services.

I love yall so much yall come in handy when I need a repair its very quick and fast and has awesome customer service I will recommend the company to anyone in the world! great job you guys keep it up and if I need a repair yall is my only option.

They fixed my iPhone 11 that had water damage. My wifi stoped working along with my Bluetooth, location services, and volume buttons. My phone ended up with a bit of a power issue where it would turn off and restart randomly but they were willing to offer a trade in for me.

My iPad has been broken for about two years and I use it every day for work. I’ve called around to a lot of places who wanted to charge me 280+ to repair the screen on my iPad and also wanted me to wait three days for them to return it. I contacted the gentlemen here at The Phone Repair and got an immediate response with a great price and good customer service. Originally I would’ve had to wait until Saturday afternoon to pick up my iPad however once I explain my situation they made an exception and had my iPad ready same day within two hours and for less than half the price that I had previously been quoted by the repair shops. Now my screen is flawless. I couldn’t ask for better!

Very professional and QUICK!Got me in and taken care of accordingly, prices are good, will use them again if necessary!Thanks!!

The guys were fast efficient and not expensive . Got my phone back the next day with a new back glass and a new camera worked perfect.

Awesome Work on my phone! Short wait, as well as great deals! Great overall service!!

They were fast and efficient. They fixed everypart of my phone that needed to be fixed. My phone looks and work like new.

Great experience. Great price. Took about 20 minutes to fix my screen! Definitely bringing my other products here for repair.

Great place, very reasonable prices and respond to you very promptly. Most definitely recommend!

I love it here!!! Very professional and great quality of phone products and fixing screens. 🤩🤩🤩

The phone plug is a place where they fix your screens for cheap prices. They also have other stuff for great prices such as AirPods !!!

Fast service, phone was repaired in the amount of time that was stated. Great customer service!

If you need your phone screen fixed this is the place to go! Very professional and friendly.Not to mention cheap compared to other places and fast service!

Very professional and amazing customer service! Always recommended everyone here for repairs!

Check them out they do amazing job didnt even any regrets going to them

I’m very clumsy with my devices, but they’ve been my go-to repair shop for a while now. Quality parts and service. The owners are great

Everytime i visit i get nothing but the best service. This is an amazing and well put together black owned business. These guys are the only people i can trust to fix ANY device of mine in HOUSTON . Really the BEST in Houston. Ive shattered both the front and back of my iphone xr Multiple times but it still looks BRAND new and its all because of these guys here!! yall should visit them whenever you need to get a device fixed.

Went in for a camera lens repair and it was the best place I could go to! They will be my go-to for any repairs in the future!

Great service! I will definitely be coming back! And referring you to my friends and family.

Had a great experience with John. Very professional got the phone fixed fast and at a great price. Recommend this place for any issues.

Excellent customer service and reasonable price for repairs.

Great deals been looking for air pods for my wife and they had the best price also bought a external charger for my phone.

Great customer service and great price

These guys here are very professional and also quick and good at what they are doing repaired my phone in no time and did it code least than other places wanted to charge me would definitely recommend people coming here there way better than going to apple in my case

Quick turn around, friendly staff and my phone looks like new! Thank you!

Reliable and affordable go follow on Instagram and look at the caption on last post

The best in the business!! Got my I phone 8 front and back fixed in less than an hour 🤯

The repair was done quickly and within my budget. I would recommend them to anyone. 💯

I love this place. They get you right

I needed my phone fixed ASAP cause it got ran over right before I left out of town and they fixed it in about an hour 1/2, perfect condition & perfect price !!!! I recommend it 100%

Excellent service. Will recommend.

Got a good deal on a iPhone

They fixed my cracked screen in 10mins and they were very professional. I will bring all of my devices to them for repair

My phone was ready when they said it would be and it was like new you’d never know that it was cracked

Came in this place as a reference and was totally happy with the service!!!

🐐🐐 recommend everyone to come here

Excellent service and very professional👍