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Cricket Wireless Authorized Retailer
11037 Shadow Creek Pkwy, Pearland, TX 77584, United States
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Cricket Wireless Authorized Retailer

Comments
Ze
Review №1

Went in to activate a new iPad, to add to my plan. Very fast and efficient. The guy was very patient and helpful in getting the iPad setup, configured and working. Knowledgeable staff. Overall, a pleasant experience. There was no wait.

Da
Review №2

Cricket is a good wireless company. Great is reseved for things like the Grand Canyon, Mississippi River, the Rockies...very good wireless company. I trust em.

Re
Review №3

Nice location,very friendly staff. The gentleman who helped me get a hotspot for school was great!! Very informative and patient with all my questions. They have nice prices too!!

Kr
Review №4

Dont let them do anything they added extra lines and changed my plan which double my bill then played dumb come to find out they get paid per line so instead of adding 1 line to the 4 I had they canceled them all and added 5 new lines so they could get paid a commission

Pa
Review №5

Been with Cricket since came to Houston,Texas otta have serious discount

La
Review №6

Employees are Helpfull & Friendly!!!

jo
Review №7

The best store ever FREE candy 😭🥳🥳

Ga
Review №8

They got me right. Good customer service.

Si
Review №9

The guy in the store was very nice and patient. He was concerned about my phone needs and sought to resolve my problems. Thats so much more than one usually gets at Cricket stores. I will be returning to this Cricket store for all of my cell phone needs in the future just because he was so courteous.

Ms
Review №10

During my visit on 3/17/2016, there was only one person working and he was with a customer when I walked in. He acknowledged my presence and said hell be with me shortly. That was fine. Another gentleman walked in after me and needed to pay his bill. After a short wait, the Cricket employee decided to wait on the man that needed to pay his bill and look at accessories before me. That was unprofessional and rude. I left the store. If the employee deems it necessary to wait on a customer that was after me, I can take my business elsewhere. My time was not valued and Im very disappointed.

T'
Review №11

The guy was cool and nice. He was very helpful. We was in and out

Yv
Review №12

The gentleman was super helpful & took his time explaining and helping me

DA
Review №13

We caught them @ the right time. We were in and out.

Jo
Review №14

Trash. The associate was polite and operated inside of his boundaries. So I do not blame him. They had a Micro SD card for sale that was resonably priced at $12.99. When I got to the counter it rang up for $39.99. I showed him the pricing. He was not able to change the price in the computer. I called Customer Service. Cricket pretty much told me that if I did not want to pay the listed price in the computer, regardless of what it was hand marked, and marked on the peg as, then I could find another retailer. I asked them if they did not want my buisness. They said that they did not want my buisness. Then quickly said that they did. That they did not mean to say that. I was transferred to several call center associates asking for the manager. They woukd simply tranfer me back and forth saying that I had just talked to the manager. Cricket will never have my buisness again.

Ka
Review №15

Good phone plans and good customer service .

El
Review №16

Very professional

ne
Review №17

Very upset. The sign says open @ 10am & it’s almost 10:30 & I’ve been sitting in my car waiting!!!! Horrible!!!!!!

Re
Review №18

This location has hours of noon until 6 on Sunday....dont believe it...

Yo
Review №19

Not as helpful as they used to be

Ca
Review №20

Very friendly and helpful

Pa
Review №21

Close was great

JU
Review №22

Very good attention and variety of options

ma
Review №23

Excellent attention in English and Spanish ... Very friendly

Jo
Review №24

I didnt find a variety of phones

Information
9 Photos
24 Comments
4.3 Rating
  • Address:11037 Shadow Creek Pkwy, Pearland, TX 77584, United States
  • Site:https://cricketwireless.com/stores/ll/US/TX/Pearland/11037-Shadow-Creek-Pkwy
  • Phone:+1 281-741-9920
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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