I have been very pleased with my floors purchased from Floors for Living. I have purchased Shaw Wood Floors in the past and recently installed tile floors. Jared Streeter was especially helpful in the installation of tile which looks like wood. My daughter also had excellent experiences with Floors for Living in having carpet installed in her home. Donald Beach was very helpful and she is very happy with the carpet installed by Floors for Living.
This summer we got wood floors installed in two rooms in our house. Chris Prescott at the Pearland West location was extremely helpful in the whole process--helping us decide what type/color, explaining pricing, scheduling the installation, and helping us out when there was a tiny hiccup in the installation process. Our floors look great, we have a lifetime supply of cleaner, and an almost-full spare box of wood planks just in case.
Great service! The workers who installed the carpet of the whole house did an outstanding job and finished it in one day. Special thank you to sales associate Christopher P. for making our carpet purchasing very pleasant. He is very nice and professional. He helped us find the right carpet and made sure the measurement was cost-effective.
Very helpful staff, their visualizer helped me out a ton!
We wanted new floors in my son’s room due to his allergies. Les Dorazio was very courteous and helped us match our floors with our existing hardwood. It was a perfect match! Les was able to quickly have the new floors installed. The men who came out to install very very respectful and did an excellent job. I have already referred our neighbors. Thank you Les & floors for living West Pearland.
I was searching various companies and getting quotes when I walked into Floors for Living. There, I met Mike Moody. He was friendly, helpful and knowledgeable from our initial meeting until the finish project. He agreed to come out the same day for a quote, and in doing so, the other companies were history from that point on. Mike negotiated his price to meet his competitors price. He set up accurate delivery dates and he also told me he was sending the best workers from the company... The guys came out and delivered what appeared to be beautiful floors.FAST FORWARD- I initially gave the 1st part of this review back in March. My review today is a totally different outcome. Keep in mind, a week after my install is where my horror story begins. Once a week passed, I started noticing hollow spots, high/low areas, squeaking, sticky sounds and you name it. I reached out to Mike immediately and he put me in the system as having a customer service issue. Keep in mind that my initial install happened a week before Covid 19 became real and serious enough to shut the city down. Mike still lived up to his word and had Jarred from the customer service team reach out a week later. I have to admit I was afraid to have anyone in the house again due to me having a pre existing lung issue, therefore, I put off having the floors checked out until the 1st of July. I totally had enough of these horrible installed floors and called to make that service call happen. Jeff from the company came out as promised and he noticed the issues I was having and/or complaining about. Jeff had Jarred schedule to have the floors repaired. This is where it got real and overwhelming for me to process. What I thought could be a simple repair turned out to technically be a reinstall of mostly the entire floor/house. Just imagine, a nightmare on Elm Street. Keep in mind the dirt, dust and moving furniture once was enough, but twice was a bit much to swallow. I had to call a maid service in the 1st time because it was entirely so much dirt, dust and scrubbing needed to be done. Imagine a second time, Hmmmm! This time, I’m having to do the same, but another issue is that I had put wax down on the initial floors right after they installed in March . Ugh...The company reused most of the material they initially put down that had wax on it and then some of their new flooring with no wax. I have a hot mess of a floor right now because they smeared thinner on the waxed floors to clean them. Now I have floors that look gross, dirty and not well kept. I’m left to figure this mess out and it’s so frustrating for a project that cost me so much money. I truly appreciate the effort in the company making sure things were redone, but it’s a bit much when the companies expertise is flooring. Also, Don’t let them sell you that their workers work for Floors for Living. Their workers work for themselves and they contract those workers out for their jobs.
Shawn Bates at the Pearland -West store did an amazing job at educating us on what would work on the floors in our kitchen remodel. On our first visit to the store, he offered advice on what we needed to choose first before we picked out our floors. After going through the process, we were able to successfully choose our flooring. Shawn was a great help in this process. The installers were professional and we are very pleased with how our floors turned out.
Shawn Bates was a big help in assisting my wife and I in purchasing our laminate flooring. His knowledge of flooring was a big help in choosing the just right product. Our floors now look really nice. The guys that did the installation were very respectful and did a great job. Once again, floors for living came through in the best way.
Shawn at Floors for Living Pearland has been amazing so far. We wanted to continue floors that the previous owner had placed in certain rooms and he helped us figure out the exact flooring and even scheduled us a Saturday install. We only had to wait two weeks between purchase and install schedule date. He has been very available and willing to discuss anything we needed. He also stands behind his product which is invaluable ! Thanks Shawn! I can’t wait to see the floors and we will update our review again with how great they look once in 🙂 I have no doubt !
The manager was rude & very unprofessional toward my elderly father. They didn’t show up to install the carpet. Then brought carpet that we didn’t order. Will not return phone calls. Then he demanded that we put carpet in that we did not order. He told my dad that if he wanted carpet we had to take carpet that we did not order. Then refused to give us the corporate office. I have never dealt with anyone so rude and unprofessional!
We decided to go with Floors for Living based upon a referral from a friend. We loved their new ceramic wood tile floors and decided to call and get a quote. I spoke to Shawn Bates and he immediately set up a time to come out and give us a quote. He was very friendly, professional and knowledgeable. The process from quote to installation was seamless and stress free. We love our floors and would recommend Floors for Living! Thank you for your vision, Shawn and thank you to the installation crew for making it look amazing!
Our new wood flooring was installed March of 2019, a year and a half ago. I am very pleased with the look and wear of the floor. The installation was completed in two days and the installers did not leave a big mess. If the below incident did not happen I would have left five stars.Once the floor was installed, there was seven and a half boxes of flooring left out of the original fifty five. (The salesperson insisted that we needed to purchase 10% over the square footage that he measured.) The installers took off with the extra flooring even though my husband told them to leave it. We called the salesperson and after a month of going back and forth with him, we agreed to take the $308 offered although this was less than the flooring was worth.We were also supposed to get a years worth of floor cleaner, but never received.Update: The owner called me, came by my house and left a bottle of floor cleaner and offered me a credit of $308 on future flooring.
Great product and customer service at Floors for Living-Pearland. Michael Moody and his crew did a wonderful job for our master bedroom and closet floors. His team was knowledgeable, courteous and very professional. They were on time and on schedule with the project. In a time of pandemic, Michaels team put as at ease with temperature checks before entering our home and everyone had a mask on. Very satisfied with the work done.
Michael Moodys patience and knowledge of the various flooring products offered at Floors For Living goes without reckoning. He provided multiple options and a detailed quote of the various materials- always going above and beyond. He always followed-up throughout the installation process. His professional crew installed the new hardwood flooring and carpets within the scheduled time - in all we had a great experience, a definite thumbs up.
Great assistance and follow up by Les Dorazio at the Pearland - West location. Helped on both price and selection. Installation went great without a hitch. Thanks.
Let me say two things about Mike Moody. The first (and probably the more important), you can tell Mike is a man just trying to provide a better life for his family and he recognizes that his Clients are also doing trying to do the same. He see that and definitely supports his Clients efforts in that area. This goes a long way with me when I am doing business.The second thing is that, while other companies seem to think they are only product delivery companies, Mike recognizes that your not just buy a product (the floors) but you are also buying a service and it definitely shows in all of his interactions. With that approach to sales, a good installation team backing him up, and good flooring products with great warranties it is definitely a winning combination.Please do yourself and your family a favor and give Mike a call. I dont care if you already have a go to guy. Give Mike a chance. It is definitely worth the time.
Mike Moody took great care of me from the time I set foot into the door. He assisted me in finding the look that my husband and I desired and made the process extremely easy. His expertise in narrowing down my ideas made the choice of tile easy. He is knowledgeable, friendly, courteous and checked on us every step of the way. We are getting more rooms tiled because we are so pleased with the way our house has been transformed into the home we always wanted.
I would recommend this company. I shopped around quite a bit before settling on this company. In the end the price was the best. I was concerned that this could be a mistake. You know...maybe if I paid more it would be a better product?! A new floor is such a big decision. But in the end, I am very happy with the result!I found the salesperson Mike Moody very helpful and understanding in choosing the product. The install team were also exceptional. They were careful, very precise and very clean workers. They put everything back where it was and basically swept themselves out of the house! You will not regret working with them.
A couple weeks ago my wife and I had more hardwood flooring installed in our house. Mike Moody our Sales Associate was very helpful in assisting us. Mike had the task of trying to find a close match to the existing wood we had installed 3 years ago that had been discontinued. After about 4 to 5 days he was able to find a very close fit. It was just enough to complete our job with a extra box for future use. The crew came out and did an outstanding job in installing the floor. We are VERY pleased with the results. This is the second time we have used Floors for Living and HIGHLY RECOMMEND them. From start to finish they provided outstanding customer service and have a good product. Kudos to Mike Moody and his crew for a job well done!!!
I had a great experience starting with Mike in Pearland store . The team was great .Mike gave us a very professional, great advice while discussing what it will be best for my floors and he was available in the same day to measure and gave us a quote. Everything went smooth and nice. The team did a great job, professional and very clean.I am very satisfied and I recommend Floors for living .
Mike Moody & his team did an amazing job! I had tile & carpet ripped out & vinyl plank installed in my house. The floors look amazing & there was not a spec of dust left when they were done. Mike checked in every day to make sure everything was perfect & answered any questioned I had. I highly recommend using them!
Great experience. Had porcelain tile installed in most of the house. Salesman Mike Moody was awesome. He came to the house same day for measurements and led us step by step for the installation process. The installation crew was top notch. I would recommend Mike and his team to anyone who is wanting flooring installed. FLOORS FOR LIVING and Mike are on point. THANK YOU!
It was not just Me and My Wife who loves our new floor, everyone who comes to our house likes it. Hats off to Mike Moody who did an Excellent Job since Day 1 through assisting us all throughout the entire process. He even suggests better ideas to improve the outcome of our floor project which we truly appreciates. He always make sure that everything has been taking care of, checking off for any issues and follows-up and gives us consistent and very specific updates about the status of the order of supplies/materials and schedules. Thanks so much for everything Mike, Keep up the good work! God bless you!
Salesman Mike Moody assisted me in having wood floors installed in my home. He was very knowledgeable and went above and beyond to ensure I would have a great experience. He stayed in contact from start to finish. It was a pleasure doing business with him. The installers were quick & efficient. I absolutely love my wood floor! I’ll be using Floors For Living again.
Worked with Mike to get new carpet for our stairs and 2nd story. The price was great. The installation went as scheduled. The installers did fantastic work. Thanks Mike and Floors for Living. The new carpets look great. We Couldn’t be happier.
When we entered floor for Living we were greeted by Mike Moody his attitude was very professional and ready to help with what we needed. He asked were we interested in carpet,tile, or wood flooring. We showed him pictures of our decor and told him we wanted real wood . We explained that we wanted to lightened room He selected the perfect color and he informed us that they still had sale 2nd. room half off. We decided to do two rooms Also he told us to take sample with us to view with our decor. After installation he checked to see if we were pleased with installers and how they performed their job. Also he contacted us for 2nd room. Mike is very professional and takes his job very serious. Mike became more of a friend than our salesman. Very good with customers making sure youre totaled satisfied., and pleased. We strongly recommend this store, but make SURE you ask for MIKE MOODY
We happened to stop in at the Pearland West location of Floors for Living and we were greeted by salesman, Shawn Bates. Shawn was extremely helpful in answering our questions, helping us with samples and his follow through with the project was excellent! We are very pleased with our new floor and appreciate all of Shawns help and expertise.
We had our floors installed several years ago. Recently I figured out I had a water leak and they came to the house and confirmed that. Since then I have yet to get a return phone call I’m getting it repaired which would be out of my pocket. Money in their pocket and they can’t seem to pick up the phone to call and give me a quote. Never again will I buy flooring from this company.
Good selection and great staff, Christian brought samples to our home so we could make an informed decision about our new floors and bathroom
Absolutely horrible service. I have called this company on several occasions about coming out and finishing the job it is now on about 6 weeks out and they refuse to contact me about when they will come back to finish. I am completely regretful that I choose this company to make such a huge change to my home. I definitely would not recommend their services to anyone, save your patience for a company that respects you.
We had a wonderful experience with Mike Moody. He helped us from the selection to the final install of our tile and carpet. He answered all the questions we had. I would highly recommend his service/knowledge.
I was very impressed with this company. The installation went very smoothly and clean up just as well. Mike was so helpful in getting the carpet we wanted and scheduling the installation. I will certainly recommend Floors for Living to remain on our preferred provider list here in my community.
Our experience with this store was wonderful. Shawn went above and beyond more than once to answer my questions and assist us. The crew that did our install were so nice and respectful and did a great job, we love our floors and have already had Shawn out to give estimates to do more. Thank you for a great team, look forward to doing business with them again.
Floors for Living did our family room, kitchen, dining, halls, and bedrooms in wood-look tile last week. The crew was fantastic, we can not ask for a better installation. We worked with Laura at the store and she was very helpful and informative throughout the entire process. We will definitely be coming back to this company to do our upstairs next year!
Very professional service. Extremely knowledgeable staff especially Laura Robinson. Highly recommend this place for all your flooring needs
We recently had poreclain tile installed and are very pleased with our new floors! Mr. Moody helped with selection and ensured that he explained everthing we needed to know for the project. We are already planning future projects! Thanks to the Floors for Living Team!
Mike Moody in the Pearland location was very helpful and hospitable. He was very informative and allowed us to borrow samples. We really appreciate his help and are considering visiting this location again for any future flooring needs.
After extensive research and visiting multiple floor companies and getting samples and quotes throughout Houston, we decided to go with Floors for Living - Pearland West for three reasons: 1) Laura, our sales rep, ALWAYS followed up with us through every step of the process 2) the pricing was the most competitive, and 3) they answered all of our questions and the product we picked was top quality. They were able to schedule the installation in a timely fashion and we were continually updated by the installers. I want to reiterate that Laura was responsive throughout the ENTIRE process 1) The sales process 2) the scheduling process 3) Installation process 4) Follow-up on quality. In this day and age of problematic customer focus, I was thoroughly impressed with her attention to detail and follow-through. The installers did a great job, we picked a high variance product with a pattern (porcelain tile that looks like wood). They were on time and actually had the house done in two days due to size of the crew. Every step of the process was efficient. I rarely post reviews and would not put my name to something I didnt feel strongly about, but it is important to recognize when the process is cost-effective, timely, and quality work is done.
I am extremely satisfied with the flooring and installation from Floors for Living. The vinyl planks are the most beautiful I have seen anywhere and the installation was perfect and done very quickly and professionally. everyone from the sales person to the installers were friendly, knowledgeable, helpful, and professional. I am going back for more flooring from Floors for Living.
Easy, quick, workers came and did everything in 6 hours including moving my furniture and cleaning up after. Happy with everything!
Mike was great to work with. Friendly but professional. He followed up during and after the work to ensure I was happy with the floor installation.
Floors for Living in Pearland installed new flooring in three rooms, a hallway and an entryway in our home. Laura was a great help in answering our questions and guiding us in our selection of materials. We could not have had a better installation. They were both timely and efficient. Will definitely use them in the future.
Mike Moody provides excellent customer service throughout the entire process. They worker were very friendly and did a great job. I highly recommend floors for living.
Our carpet was installed in a quick timely manner. The installers left the area clean and were courtesies. Our Salesman called the day of installation to insure that everything was in perfect order. I will purchase from them in the future.
We had first-class service by Floors for Living. The install was quick, the team cleaned up after them and the service Mike offered was second to none. When we complete the remodel upstairs, we will be coming back for sure! Thanks to all team members!
Months later and we still love our floors! Best part of working with Shawn was there were no hidden costs or up charges. Seven pets, but always clean with roomba doing its job. Bottomless cleaning solution to boot. Thanks Shawn!
My wife and I are very satisfied with the service and our floors are awesome! Thanks to Mike Moody for assisting us and guiding the process. The floors were installed in one day ! and are ready for our Christmas gatherings.
Although, we did not get the work done, Shawn Bates was very helpful and professional. He cares about the finished product and that you get the most value for your purchase.
Shawn spent a lot of time helping me pick out the perfect wood-look tile for my living room and hallway. I was so pleased with the quality of the work and how great it looked that I went back to him to have the dining room and study done, too. The result is amazing this time as well. Be sure to visit Shawn at the Pearland Floors for Living store. You wont be disappointed!
We had porcelain tile installed in four rooms including closets and master bath. My wife and I are pleased with the whole experience from purchase to installation.Store Manger Shawn Bates was both friendly and professional he answered all our questions and explained in a clear manner everything we needed to know about the different types of tile material their costs and especially there unique installation process that gives our floors a nice uniform look.The installers were very nice and put a good plan in place that caused the least disruption For us and our pets. While moving furniture and walking through our home they were both careful and respectful and did a great job of cleaning up at the end.
Im very satisfied with the job. Mike Moody was very helpful and responsive.
This company has provided excellent customer service and care for my home project. With a combination of new flooring and carpet replacement, the pricing was spot on and the quality of materials is top notch. Thank you Floors for Living for the beautiful upgrades to my home!
Working with Mike Moody is great. He was attentative and up front. If you asked a question he coulnt answer he would immediatly reach out to his rep for support. Install was fast and professional and we are loving our new floors. Thanks Mike!
We recently had vinyl plank flooring installed throughout the first floor of our house. I’m not happy the service, at all. The caulking was horrible, dirty prints on the baseboards, cracked my shower tile, took almost 2 full weeks past the completion date I was given (all because of their poor planning and measuring), I had to call daily for status updates or I wouldn’t get any updates. I expected a rough 3 days, but not a couple weeks. More than once there was a no call no show and worst of all the customer service. Laura only gave me “I don’t know” or “I can’t do anything about it” answers. When I got in contact with upper management, they attempted to help, but let me down twice on promised completion dates. All while my kitchen was a mess for 2 weeks (mind you, I cook every single night and we work full time with a 7 year old, 2 year old and a dog). It took me a few weeks to place my review, because I hate giving negative reviews!!! I was already so upset and just didn’t want to waste energy on it, but after being unhappy with a $10,000 purchase, I felt it needed to be done. I’d rather give positive reviews, because not enough people acknowledge the good. I wouldn’t recommend this company.
The material, installation and overall process was very good. The installation crew could improve on cleanliness but they did a good job with the installation.
Mike and his team was great ! it all started with Mike as we were browsing when we walked in the showroom but his patience, knowledge and his willingness to really help us got us involved and we made an appointment and the rest was history !We loved the service from start to finish and wouldHighly recommend Mike from Floors for Living !
Went to several flooring places before selecting Floors for Living. Shawn Bates was extremely knowledgeable about the product lines, installation options and advantages their company afforded over the competitors. The installation crew was efficient, professional and courteous and we couldnt be happier with the final product or overall experience.
Manager was rude to my elderly grandfather... shame on you!
Great place, very professional. They handled my install with efficiency and the whole process was smooth. I would use this place again!!
I had Water Resistant Wood Laminate floors installed yesterday, in my dining and kitchen area. First time I have had professionals to help with a remodel, (as I am a DIY kind of person.) The staff from Ryan Douglas in the Showroom to the installers that were in my home, made this first time experience a great one. If you need flooring of any type go by and see Ryan, his knowledge of the products and his professionalism is definitely a big step above what you expect. I cant wait to start the next project.
I gave my new old house a face lift with new laminate, granite, and tile. Ryan was patient and knowledgeable and helped with everything. It all looks beautiful and without any undue trauma! I would definitely refer a friend.
We recently purchased tile wood floors from Shawn, the Store Manager and couldn’t be happier with the outcome. He was extremely easy to work with from start to finish. During the installation some of our walls were scratched. Jeff, the gentleman who handles installations came out to look the problem. He sent out a painter once our floors were completely finished. I’m so glad that Floors For Living stood by their work and now I’m a completely satisfied customer.
It was a pleasure working with Mike on our project. We just bought a house and replaced all the flooring before we moved in. The crews were professional and finished ahead of schedule. All this was done during the Covid outbreak and the crew wore protective gear. This is the second project we have done with Floors for Living and would highly recommend them for your next project.
Ask for Neil Westervelt!I have been wanting a new floor in my house for YEARS! Needless to say since I waited this long, I was not in a hurry. I searched for months and Neil Westervelt was not only patient with me browsing not matter how many times I visited the store! He was also knowledgeable to help me make a decision that was right for my home. He considered everything from what I wanted, to what was the best option with the fact that I have 2 dogs. Unbelievably, there is a wood laminate that is water resistant! (I took this as puppy resistant, too)! Neil was kind enough to take me to another store that had a sample. Now that the Pearland location moved to a much larger showroom, they had so many samples right there! I am so please to have a beautiful floor that fits my LIVING! They even give you free floor cleaner for the next 10 years! Neil truly helps and cares about the customer!The installation was flawless! Anthony and his crew worked professionally and diligently to ensure a perfect fit, a flowing pattern and all the finishing touches for a beautiful floor!If you considering a new floor, browsing or want more info, you must see Neil Westervelt at Floors For Living, Pearland!
Shawn, you are the best....great customer service, great selections and beautiful location, I highly recommend this store!!!
Excellent management. Knowledgeable and punctual!
It was the best customer service, look for Shawn when you go!
Dont bother browsing feels like youre wasting their time.
Good n friendly service
Great selection and warranties