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Five Star Floors
8209 Broadway St # 105, Pearland, TX 77581, United States
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Five Star Floors
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Li
Review №1

I came to 5 star floors after seeing recommendations on my neighborhood app.I was not disappointed. We had porcelain wood look tile laid in our entry way/ kitchen / living / dining room.Mike was extremely helpful and so were the staff in his show room. We are in love with our tile so much we called them back today for another quote. The guys who installed the tile were polite and worked very had! I will recommend them to everyone!

Mi
Review №2

UpdateJan 2020Five Star Floors is back to install kitchen and guest bathroom floors.Fantastic Job Mike and the crew from Five Star Floors is just exceptional from the ladies you first meet when you walk in to the installation crew. They treat you like family and are friendly courteous professional and professional. Thanks Five Star Floors for another fantastic job.Five Star Floors, Mike and his crew. This is where we go and have never been disappointed. It was time for our upgrade from the laminate they had installed 5 years ago to Ceramic Tile. We wanted hardwood floors, but thought what if it get wets. So we went to Five Star Floors and talked to them, what fantastic people, showed us everything and told us about ceramic tile vs hardwood and it looks the same. Well about six samples latter we had the look we wanted, Grand Canyon. Staff at Five Star Floors are just Fantastic, professional, friendly and very knowledgeable, made selection, ordering and the rest of the paperwork effortless. Great People.Now came the install. Well the installers were on time and in fact asked if we wanted them there earlier on the next day. Great people. Courteous and friendly. Moved everything with the utmost care. When it came time to remove front entryway tile, (the old white standard new house tile) they covered everything they could in plastic sheeting to keep the dust off of things. Then they were apologetic about getting dust on things. Hey it was expected they were ripping up tile no apologies needed. They even installed during the bad weather the week of May 7th and never tracked any mud or dirt into the house. The installers were great and I would not hesitate to ask Mike to send them again. In fact we will because we are now going to have Five Star Floors replace the kitchen floor in the next few months.Do yourself a favor when you look at home remodel, go to Five Star Floors in Pearland, in fact if you live outside of Pearland go by there you cant go wrong.We will have Five Star Floors do all of our work, that is how good they are.Thanks Five Star Floors, Mike and Crew.

Li
Review №3

Very professional group. Mike the owner is very responsive and helpful. Dana and Danny that work in Pearland wonderful to work with! The products are quality and durable. Installation by Juan’s group for wood floor removal and replacement was almost dustless. 2,000 sf done in 3 days. Very responsive and careful. I recommend all very highly!

Je
Review №4

Mike and his team at Five Star Floors are amazing! They remodeled two bathrooms and did a stellar job. The owner, Mike, is great to work with. He’s professional, responsive and is very personable! Five Star Floors lives up to its name!

De
Review №5

Mike, Sam, Alison, and Jennie are absolutely wonderful. I was a nervous wreck selling my home and they made my kitchen renovations easy and smooth. The work handled by their team on my granite counter top and subway tile back splash was beautiful! Thank you Five Star Floors for great work and will indeed use you again in my future projects.

Su
Review №6

We had a great experience with Five star Floors. Our floors were installed quickly and perfectly and we couldnt be more pleased with the results. Our floors are beautiful!

Di
Review №7

Five Star Flooring was excellent. Mike and his staff were terrific. The tile flooring installation team was very meticulous and paid attentions to the details. The carpeting is beautiful. The installation team worked very hard and completed the installation in one day in about 10 hours. Overall, the finished product and installation exceeded our expectations. I would highly recommend Mike and his team.

Ra
Review №8

We Love 5 Star Flooring. We recently had the carpet removed and hardwoods added in our bedrooms AND the fireplace tile redone. It was exceptional as always. Every time we have a remodeling to do we go to 5 Stars Flooring. They have done our bathroom tile, remodeled our kitchen, hardwoods in the bedrooms in addition to hardwoods throughout the rest of the house a few years ago. Cant wait for the next opportunity to work with the 5 Star Team!

Pa
Review №9

Mike and his team at Five Star Floors were excellent! We installed wood flooring on both floors of our home. The pricing, workmanship, and quality of their services was excellent. It was a great experience from initial meeting to final inspection of our floors.

Ta
Review №10

We have used 5 star floors 3 times in roughly 4 years and have enjoyed our experience each time. The staff always treats us great and are very helpful. The owner is also very helpful and knowledgeable. I appreciate that there are no hidden costs or surprises. Everything is quoted up front and correct the first time. I have had carpet installed, granite installed in a bathroom and a kitchen and we had to have partial carpet replacement from a leak. Each job was completed on time and as promised. The install guys were professional and cleaned up after themselves. Additionally, we haven’t had any product issues with the products we have purchased. I recommend 5 star floors and will definitely use them again in the future if needed.

er
Review №11

Allison was very knowledgeable about the products on display and was able to answer any questions we had. The owner promptly came out to measure the home as Allison said he would and they were able to get us in the schedule in no time! The crew was courteous and professional, cleaning up as they went along and completed our floors in just two days and did an amazing job at that! Definitely choosing 5 Star for any flooring plans in our future!

Gi
Review №12

This is our second time to utilize Five Star Flooring in the past 5 years. The first was flooring (laminate and tile) in most of our home and this week was new counter tops and back-splash. The process, although it was overwhelming, was made so much easier with assistance from Mike and his staff at the Pearland Five Star Floor location. We are so thankful and look forward to our next project with Five Star leading the way in a couple years. Thank you so much Mike, Alison, Samantha and Jennie

Je
Review №13

5 Star recently installed our new floors and we were very happy. It took me a very long time to decide on what I wanted. They were patient with me and I never felt rushed or persuaded into anything. Once installation begin we noticed a manufacturing defect in our tile. Mike, was at our house the very next day to evaluate the tile. He agreed completely with us that it was indeed not right. Unfortunately for us that meant having to start over. Luckily and most importantly it was done right, with no added cost incurred on us. We are so happy with our floors. They are beautiful!

Ca
Review №14

We had our floors done by 5 Star they started the job on 6/8 and finished on 6/13, the workers did a great job they arrived on time everyday, my issue is at the end of the job we had (4) boxes of tile left over, after speaking with Mike he explained the reasoning behind over ordering and he refunded me for (3) of the boxes . The floor is beautiful and it gives the room a bigger look . And because it’s tile it won’t scratch up like my wood was after a few years of wear and tear .

Ch
Review №15

Had 4 bedrooms of carpet installed, the owner was very helpful and as important were the installers who were skillful, approachable, and hardworking. Would recommend to anyone looking for flooring. Pricing was cheaper than the chain stores with free installation too.

Am
Review №16

This was our second time to use 5 Star Floors. Mike, Jennie, and Alison were so helpful answering all of our questions and getting us the samples we needed. The installation crew was courteous and their attention to detail was beyond expectations. Our floors look amazing!!!

Go
Review №17

We had carpet installed in 3 bedrooms and the carpet looks great! The installers did an excellent job, were very polite and professional, cleaned up, and put little touches in that made the job look so much better than what we expected an installation to look like. A competitive price, excellent installation, and pleasant customer interaction gives Five Star Floors 5 stars.

Ka
Review №18

I always us 5 Star for flooring needs. Have for 10 years. Love their work: fast, professional, courteous, high quality. Not one issue and if there was, I have no doubt it would be fixed. Great place!

Sc
Review №19

My wife and I absolutely love the job they did on our home, if you are looking to remodel your home 5 star floors is who you should go with. We couldn’t be happier

Ki
Review №20

Thank you to Mike and the five star floor team! You always show up on time, do it right the first time and leave my home looking great! This is why we have bought flooring from you over and over for all our projects.

LK
Review №21

We did an entire remodeling of the master bathroom and closet, and replaced carpet by hardwood on the first floor and stairs. The service we received from the minute we entered the Five Star Floors to the last minute when Mike walked around to inspect the work for the last time was impeccable. The choices they have are limitless. No one forces you to buy anything or sign any contract. Youre given the time to look around, make your own decision, and then sign the contract. Once work started, all the teams (demo, plumbers, floorings, painting,..) that did the work were extremely professional and all very nice gentlemen. They were very courteous and respectful. The work was all completed in less time than we had anticipated, and the result was outstanding. We ourselves made a mistake when selecting the bathtub; Mike took arranged for getting a new one and getting the first one picked up. Mike checked regularly on the job to make sure all was fine, but, frankly, that was not needed, as his teams were all great. At the end, they hauled all the stuff from the garage and left it very clean. We cannot recommend Five Star Floors enough (our experience was with the Pearland store).

Je
Review №22

5 Star did a great job in my home and had the best price we found. We had a little under 1000 sq ft of carpet and marble torn up and replaced with a beautiful hickory wood. We also had our fireplace tile replaced with stone. All the sales people we dealt with were great. They allowed us to bring many samples home until we found exactly what we wanted. The job was done quickly and very professionally. The crew was friendly and accommodating. They were all singing and laughing during the job indicating to us they were very happy to be here and their happiness showed in their fabulous install. I never felt like they were rushing to get the job done as quickly as possible, I felt they took pride in their work and wanted us to be happy when they were done. The guy that did the stone on our fireplace is simply an artist. After the floor was down we found a piece of wood with a soft spot and they did not hesitate to send the crew back out to replace it. The crew expertly extracted the one bad plank and replaced it. We were so happy with the end results we referred 5 Star to my parents who also got wood floors put into their house. They were equally as happy as we are. Thank you Five Star!

Ri
Review №23

A flood in your home is the last thing you ever want but when it ruins your floors..... 5 star floors is who you should call! They were recommended by my neighbors and I will definitely say my neighbor and I are still friends, lol. Their team of installers were professional and quick. Cleaning up each day and making sure we were happy! So glad we called Mike at 5 Star Floors

Si
Review №24

I would give Five Store Flooring Pearland 10 stars if I could! My wife and I recently bought and had installed new carpet in 4 bedrooms. We also replaced old carpet with luxury wood vinyl in the living areas of our home. Before choosing Five Star Flooring Pearland, we shopped around and received numerous estimates. Five Star Flooring had one of the best product selections and the best pricing. From the moment we walked through the door, Mr. Mike and his team at Five Star Flooring Pearland were helpful and an absolute pleasure to do business with. Shortly after choosing our carpet and vinyl flooring, Mr. Mike came to our home, took measurements, and was able to give us a written estimate right there on the spot before he left. All of the other companies we spoke to took several days to get back to us with an estimate, and would only give us verbal estimates. The work started in less than a week and the vinyl and carpet installers were neat, proficient, and Covid safe. The work proceeded on schedule except for a slight delay on the carpet arrival as we had chosen a carpet that was on back order. All in all, we are very pleased with our new flooring and we highly recommend Five Store Flooring Pearland for your flooring project.

Ro
Review №25

I would give Five Store Floors Pearland 10 stars if I could! My wife and I recently bought and had installed new carpet in 4 bedrooms. We also replaced old carpet with luxury wood vinyl in the living areas of our home. Before choosing Five Star Floors Pearland, we shopped around and received numerous estimates. Five Star Floors had one of the best product selections and the best pricing. From the moment we walked through the door, Mr. Mike and his team at Five Star Floors Pearland were helpful and an absolute pleasure to do business with. Shortly after choosing our carpet and vinyl flooring, Mr. Mike came to our home, took measurements, and was able to give us a written estimate right there on the spot before he left. All of the other companies we spoke to took several days to get back to us with an estimate, and would only give us verbal estimates. The work started in less than a week and the vinyl and carpet installers were neat, proficient, and Covid safe. The work proceeded on schedule except for a slight delay on the carpet arrival as we had chosen a carpet that was on back order. All in all, we are very pleased with our new flooring and we highly recommend Five Store Floors Pearland for your flooring project.

Kr
Review №26

5 star did a great job on replacing the carpet in out home. The guys were very nice. they did start late (930) and work until almost 8PM. I wish they could have started earlier in the morning as the end felt very rushed. they did not do a great job putting furniture back together (screws left out and on the floor of my sons room) and they did hit some walls with furniture as well. I am sure this was them as the paint on the walls was brand new as well. Mike (the owner) was great to work with and the price was right. I just wish they would have done a better job with leaving the house as they found it. I know there would be dust and dirt, but there were loose carpet trash parts in every room.

KG
Review №27

Love the floors! Five Star is great to work with, very nice people. Install was great, they took precautions to keep the dust down while removing tile. Complete house was done in 3 days.

Cy
Review №28

Five Star Floors in Pearland is a wonderful company to do business with. After years of saving and months of researching floor companies in the area I selected Five Star because of their knowledge about the products and good values. The install team was excellent - efficient, timely, and skilled. My new floors look as good as I had dreamed of - maybe even better. Thank you Mike and your team for a great job! I would recommend this company to anyone considering new floors.

Br
Review №29

An absolute pleasure to work with. Their staff were extremely helpful and did a wonderful job. Highly recommend!

Pe
Review №30

I was affected by hurricane Harvey and the people at Five Star worked with me for nearly a year while my home was being repaired. We scheduled and rescheduled several times. They were easy to work with, helpful, friendly and took a sincere interest in my situation. It took me awhile to choose what I wanted and they were willing to let me take several samples home. The flooring is now in and they did a beautiful job. They even returned within the week to fix a slight problem from a misunderstanding. They did both vinyl and carpeting in my home. I would recommend them to anyone.

Ch
Review №31

Cindy and Mike were extremely helpful when we were making decisions on which flooring would look well in our home. The installers did an excellent job and were very nice. They moved our heavy furniture and placed it back as well as tried to protect other rooms from the dust generated. We are very pleased with the results.

De
Review №32

Amazing experience from the time I walked in the store to completion. The staff was so patient with me and my numerous questions. Very helpful and informative. The crew that layed the floor were very nice, cared about our belongings and cleaned up after themselves everyday. Highly recommend Mikes team worth every amount.

Er
Review №33

Amazing work! Hardwood was installed in stairs and rooms. Very professional and clean work. I recommend using them in the future.

Ha
Review №34

They did such a great job on our floors! Allison and Mike was such a great help with navigating us with flooring choices and very accommodating with the installation. The workers were very respectful and weren’t rushing the job. Great choices on flooring and better pricing!

Ra
Review №35

Every staff member exceeded our expectations. Prices are great. Skip the other stores and go with 5 Stars for an easy and honest install.

so
Review №36

I can trust Five Star Floors .Owner runs the business and he is always there for you.We had our carpet put on 10 years ago, he did great job then.We changed first floor from tile to vinyl floors,the guys did nice job

Ca
Review №37

High quality products, outstanding service, professional and affordable. Recently had new floors laid in my kitchen and I am 100% satisfied with the finished product. I would definitely go back to Five Star Floors for any future projects needed in my home. Definitely, a Five Star business!

Ke
Review №38

We originally went with Home Depot for our carpet installation, but after several errors by Home Depot we cancelled our order. We were referred to 5 Star Floors. Mike and his team made it an awesome experience plus the carpet installers did a fantastic job. I recommend them to anyone looking for carpet installation.

To
Review №39

We had laminate floors installed in most of our house and could not be happier! The sales people were not pushy to sell anything more than I wanted. They installers arrived on time, were very courteous, and did great work. I would definitely recommend them and their products.

Ki
Review №40

Bought carpet here 7 years ago and it still looks great. They have always been there to offer solution to carpet care. Will definitely go back when time to replace the carpet in my house.

Er
Review №41

Like I said before, we would be back! We just completed another remodel with Mike and the crew from Five Star Floors. We had another great experience and value their friendly and professional crews.

St
Review №42

Had them replace some of the floors within a couple of rooms of mine, very satisfied with the results.

Sa
Review №43

After a water restoration, the crews from Five star floors took the time to match my floors and did it with 100% professionalism. Honest company and I would absolutely recommend them.

Pa
Review №44

Five Star Floors did an awesome job with new carpet for our remodel in Pearland! Highly recommend them!

Ro
Review №45

Allison was very helpful and patient when we were selecting our flooring and backsplash. Installers did a great job.

Ch
Review №46

Excellent customer service! They helped us throughout the entire process of new carpet installation and answered all of our questions.

Ma
Review №47

Repeat customer. Excellent installation!

Br
Review №48

Five Star Floors did a phenomenal job recarpeting our new house. The whole process was seamless and fast. We used them for our granite countertops and backsplash in our kitchen a few years ago and they did a fantastic job, so we were already comfortable using them again for new carpet. We would highly recommend them.

J
Review №49

Mike is very professional and understood my flooring needs.

Si
Review №50

Five star floors installed wood for us. They did a very nice job and the price was right.

Go
Review №51

The store looked clean.When I went went in though no one was there to assist. Then when she did return from getting a during from next door her customer service was awful!!!

sw
Review №52

Overpriced.

Information
50 Photos
52 Comments
4.8 Rating
  • Address:8209 Broadway St # 105, Pearland, TX 77581, United States
  • Site:http://5starfloor.com/
  • Phone:+1 832-736-9595
Categories
  • Carpet store
  • Bathroom remodeler
  • Flooring store
  • Countertop store
  • Dentist
  • Granite supplier
  • Kitchen remodeler
  • Store
  • Tile store
  • Wood floor installation service
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–5PM
  • Wednesday:12–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Checks:Yes
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