Friendly, knowledgeable staff, with no high-pressure sales tactics.Darryl took the time to ensure he understood my needs and recommended a selection of bicycles that suited them. Despite being short handed and very busy, I never felt rushed. In fact, just the opposite - my time and satisfaction were of their utmost concern.My new bike had to be assembled and tuned, and I was provided with a clear, realistic timeframe as to when I could expect it to be ready.My experience with Pearland Bicycles was definitely a sure win!
We chose to go here to invest in our first competitive mountain bikes. Daryl really took his time and listened to what our needs were and everyone in the shop was also extremely friendly. If you are looking for a place to learn, repair, or purchase a bike, give this place a try. Great inventory, great products, and even better people.
Aaron was so nice and understanding of our needs and did not try to be the typical salesman.That was really important to us and we needed someone who was not desperate in selling and he reassured us while comparing bikes.Would recommend to go with this shop and employee for your needs and he even builds the bikes
Friendly/knowledgeable staff. Everyone in the store are professional and friendly. They will answer any question and make you feel comfortable no matter what prize range or style bike you looking for.Bikes built tuned and ready for pick up in 2 days. It took me a few days to pick them up and these guys did one more check on all bikes before I actually took them out of the store. Very impressed. Thanks to all staff and the Owner.
Being completely new at buying a nicer bike from a bike shop vs a big box store this place and the employees are totally welcoming and very helpful. At no point during the purchase did I feel like any questions I had were viewed as trivial “duh” questions. They answered in the most helpful way possible and offered excellent advice for a newbie such as myself.
My first visit and it was a perfect experience. Upon entering, I was greeted and helped. They work on your bike while you wait and are very polite. The merchandise in the store is minimal for recreation purposes and more for professional bicycling. But labor prices were very reasonable. I am a customer for life.
Great bike shop! Owner Daryl is always super friendly and knowledgeable. Took my Trek in today to get my front brakes fixed. Fixed in just a couple of hours, same day which was fantastic. Bike tech is very knowledgeable and trustworthy.Great bike shop, will always go back.
Awesome place to visit!! They welcomed my 7 year old daughter while they were installing a kickstand for her bike. Will come again and definitely recommend this place for a your bike needs!
Poor customer service, the owner is arrogant. You have to changed your attitude if you want to gain more customer. Dont make your customer wait for too long. Peoples time is precious.
Daryl runs a friendly business, he has a lot of nice bikes, apparel and accessories in stock. He’s always helpful, friendly, and knowledgeable. If he doesn’t have it in stock he’s happy to order it for you. We enjoy supporting this business and plan to continue to shop locally.
Friendly atmosphere Great People. Brought my Diamondback in with bad rear derailleur. They replaced derailleur and did an Ultimate service on Bike. The bike is better now than when New. Thanks to everyone at Pearland Cycles
Friendly and knowledgeable staff! Enjoyed getting to look at bike specific accessories. Got my sit bones measured as well :) great place!
They made an old second hand look and more importantly rode like new!! Picked up yesterday and have bee loving the ride! Thanks guys ❤️👏🏽
Daryl and the team at Pearland Bicycles went above and beyond to help us find the right bike at the right price point for us. In a time where the bike industry os crazy and bikes are hard to find, they came through to support us and make sure we had what was right for us, not something that we didnt need.They easily could have pushed us into a bike that didnt fit or that was more than we needed based on their inventory but they didnt. They listened to what we were looking for and our budget and helped us make it work!Should be a 7 out of 5 stars!
PB is a good place to get a Specialized, Giant or Cervelo bike. Ive known Daryl for quite a while and seen how he preps the bikes he sells and Ive seen how he works with customers and makes sure they are satisfied. From the craziness of the pandemic and the amount of people buying new bikes or fixing up bikes that have been sitting around the garage forever to recovering from break-ins twice in the last year, they have definitely have been busy the last year. The shop is also is a good resource for finding out what the local rides are and connecting people getting into the sport. They also have a Bike around the Bay team. Also there are some weekday rides that kick off at the shop.
I felt like the big box stores talked down to me the last time I bought a bike. Here the people were very easy to talk to, answered any question that I had, and made me feel very welcomed. The bike I bought is on the lower end but the mechanic still walked me through everything from parts to basic maintenance. Any future purchases will be from here from now on!
Great service and prices served with a smile.
Staff was knowledgeable and extremely helpful and professional. Appreciated very much their input and recommendations!!! Definitely buying a bike from them, when time is right.
Great job truing my old school wheels.
Broke older bike in for tune up and repairs. Bike rides amazing almost like new!
They are very knowledgeable and honest. They do not try to sell you things you don’t need. Excellent staff and owner.
I would like to publicly thank Mr. Ivanfor assisting my son and I through the bike selection process. He not only guided us but, made sure he would continue to benefit from while still growing. If you are looking to purchase a bike and would like for someone to help you, consider Ivan. He’s not about the sell but what’s best for you genuinely.
Great customer service, felt like I been a customer for years.
Service was quick and very professional. Every time I go there I’m met with the most friendly and honest staff.
I walked in with a flat tire and the owner himself tended to it immediately. He also showed me a few pointers on general upkeep, safety and using the gears effectively on a ride. I will definitely return.
I rode my new E-Bike over to have the gears checked. They were able to do a quick tune up and got it shifting smoothly. The shop has lots of bike accessories and the staff is very friendly. Highly recommend!
I just recently decided to invest in a better bike for myself after many years. Pearland bicycles had the model I wanted in stock, and got it built within a week during an extremely busy time. When I arrived at the store, they made sure that my bike was working perfectly and fitted to me before I left. An absolutely fantastic experience, and Ill be happy to shop here again.
Daryl and staff is amazing. Purchased some amazing Specialized bikes and absolutely love them. Pearland customer service is second to none as they always try to make everyone feel welcomed. We continue to do business with this shop even thou we live 20 miles away.
Horrible experience. Contacted the owner “Daryl” directly through phone and text. Explained that my wife and myself were interested in purchasing two specialized mountain bikes. He confirmed the bikes we wanted were in stock and could come by the shop at anytime but was also a little rude explaining “we don’t have the luxury to wait around” due to the bike shortage. I brushed that off. The next day my wife and I got off of work early to see and purchase the bikes not knowing once we go there we were greeted by a unprofessional staff. Upon entering we saw a staff member just casually eating in front of us. Nothing wrong with taking a lunch break but per the owners words “ we are extremely back logged with bike builds”. The cashier wasn’t helpful in regards to finding our right sizes nor wouldn’t les us even try out/sit on the few bikes that they had on the floor. With speaking with the owner the previous day I informed him we would be stopping by the next day and will definitely purchase the bikes. Upon asking the cashier she insisted we pre-pay $1200 for two bikes(which is fine) but they have to be built (we didn’t end up pre-paying). Her estimate for the time bikes would be ready and built was not very clear(also said she can build one bike without pre-paying and will be contacted once built). I just thought the owner would have the bikes built prior to us showing up, we try them out and then we purchase and go on with our day. But the experience was horrible. I was then contacted by the owner via text saying “our bikes our ready” and I replied “ I want to know why you didn’t inform me that the bikes had to be built”. Daryl proceeded to call me and explain to me that I shouldn’t judge a book by it’s cover and I just don’t know how it works. He then invited me to look over his “books” I guess orders and how behind they are on building/repairing bikes. I’ll ask is that Daryl you should have informed me that the bikes needed to be built and would have to pre pay. I gave you ample time prior to coming into the shop.
Very helpful and friendly people at this LBS.
First time in this bike shop today. Very friendly and knowledgeable staff. Great mechanics! Watched them repair three bikes in the 30 minutes I was in the shop. They took great care with customer bikes. You can tell they take pride in their work! Great job gentlemen!
Employee was very helpful and patient in working with me to help me make a decision
Great service from Ivan. Professional, friendly, and timely !
Great bike shop! I had some vintage bmx wheels laced here and turned out perfect. This place was recommended by a master bike tech i have used at many shops over the last 25 years(Cody) and appreciate the referral.
I love riding my new bike everyday as part of my exercise. very easy to use.
Awesome service and very knowledgeable
The employees were very cordial & did excellent work on my bike. The whole experience was gratifying & they were finished quickly. I did not have to wait a long time.
Great experience purchasing my bike. I’m waiting to pick it up but the customer service was solid. The owner even apologized that it wasn’t even better, due to a backlog of business.
Very impressed with Pearland Bicycles. They had one of only three in stock 2021 Specialized Fuses in the Country. Not sure how they got it but constantly have great bikes come in. Bike was spot on when I got there. They adjusted to my height and weight and riding posture. Staff was outstanding and attentive. I would definitely recommend.
Great shop knowledgeable and friendly staff. Wish I didnt live so far away would be frequenting this place often.
Great experience, in and out quickly with a tire repair, and I especially like their social distancing policy! Only two customers in the store at a time, so you can feel safe in there! My first time coming, but definitely will be back.
Small but great shop. There was a line to get in but it was shaded and there was a bench and water- I only waited 16 minutes to get in. Darryl was amazing and very helpful. I bought my first bike in over 15 years and was a little rusty but he walked me through everything. He also helped me find a reasonably priced helmet and a water bottle holder. He had great inventory- due to bikepocalypse I had drove in from Austin because he had the size and color that I needed in my bike. There was another guy waiting who had driven over from LA. They care about their customers - one of the shop guys literally sprinted after the LA guy who was driving away and had left his new bike pump! It was a 5 ⭐experience and if I were local Id definitely be a regular.
Fast knowledgeable service at a bargain price.
Good experience, the staff is awesome. They make sure you are going to buy the bike that you really want.
Daryl and staff at Pearland Bicycles.... they are the best bike shop around. Friendly, helpful and very knowledgeable.
A wonderful place with knowledgeable and kind people. Bought a new bike from them and it is perfect, feels great. The line to get in is a little long but only because of the bike rush every other store is feeling right now. They are doing great considering they dont have a giant corporation to help them out. Knowing Im supporting a wonderful local small business is well worth the wait.
Great service, friendly and very helpful. Thanks Ivan 👍
Fantastic experience of ordering, getting set up and on a new bike within a few days. The staff are very friendly and knowledgeable. I know the bike is in perfect condition ready for a ride!
Best bike shop in town! Went in for derailleur adjustment on my gt aggressor and was done in 5 minutes!! Thank you 🙏 now let’s hit the trails!!
Daryl was very helpful in outfitting us into the right bike. He also assisted us with accessorizing our new bikes. He took his time with us to be sure we had a good understanding of everything that we were purchasing. Great guy and shop!
These guys know what theyre doing... Professional and timely. If youre looking for a Specialized bike, look no further...
Everybody is so nice and accommodating. They helped me get my bike and built it in a timely manner. No hassles and very good inclusions and benefits. Everything went smoothly, my experience is good and would highly recommend them. 👍🏻
Darryl was welcoming and did a full diagnostic of my bike. I was informed of the problems and he was able to take care of it immediately. Both inner tubes and lining needed to be replaced. My baby girl was so excited to be able to ride her bike again this evening. Thank you again!
We went in yesterday and purchased 2 bikes. Unfortunately we had to wait in line outside for over an hour and then left returning 3 hours later. Once we were let in Doug helped us and was great to work with. The entire staff was fun and Made our experience pleasant. Within 30 minutes We had purchased our bikes and the Owner agreed to deliver them to us next week. We were lucky that the bikes we wanted were in stock!If you go there during Corona expect to wait outside in a long, slow line. The inventory is very low due to high demand, new orders are taking 4-6 weeks for delivery. My only recommendation to them is to hire more staff to handle the customers.I will be very disappointed if our bikes are not delivered next Wednesday as promised. They have so much work it is taking 5 days for them to get our new bikes assembled.
Highly recommended!! I trust taking my bike to Pearlandcbicycles which speaks volumes about their customer service - awesome!!!. They go out of their way to help their clients at all times.
Very competent and quick for multiple bike repairs.
They are busy due to Covid inspired new cyclists and recovery from the break in but the team still makes time to take care of customers. Youre not going to get this level of knowledge and service buying from a big box store or on line. GREAT SHOP
Good Service and even though it was a line outside, the cat I worked with was focused on my needs. I felt taken care of and that says a lot from a city boy like me. - Also nice to know they are right here in Pearland, I didnt have to go into Houston to get my tires serviced.
Happened to be riding my bike by the store WELL after hours and Daryl, the owner was working late moving stock. We struck up a conversation and I asked him about turnaround time on bike repairs since I knew that the store had been off the charts busy during the pandemic. He was very upfront and honest with me about the time frame he could offer, but then he said well bring it in and let me take a look. He took the time to put my bike up on the rack and he made some minor adjustments and tweaked a few things here and there. Then, he took the time to explain in detail what needed to be done, what I could wait to fix, and what he could take care of right then. All in all, it was about 20 mins of his time but it was 20 mins that was WELL after hours, and it was time that he did not need to take to help out a perfect stranger. Very kind man and extremely knowledgeable. For sure, I will be coming back.
As always, quality products, best customer service!
IMPORTANT!!! A REAL BIKE SHOP THAT CARES!!! GO NO WHERE ELSE!!Travel if you must - I traveled from the Woodlands!In these times bikes are hard to come by. After searching Houston, I arrived at Pearland Bikes. Paid for the bike I was ready to leave. BUT THEY CARED ABOUT MY RIDE- They serviced the new bike, set it for my size and weight, made it tubeless- no added cost!! FREAKING AMAZING!
Impressed with the undivided attention each customer receives. Every customer is important to them
Bike is still going strong as well as the free tubeless conversion! Awesome service so far
I had already tried fixing my flat tire 3 times and was about to break down and buy a new bike. My cruiser is about 12 years old, o said to myself, it’s about that time I started to look at the sales but was astonished to see how much the price had gone up on all bikes. I found this shop and was a bit skeptical they would be able to help me I also took my daughter’s old mongoose too. They fixed it and did a mini tune up while making us feel at home. They are busy right now. Please don’t hold them against this. Wait your turn and you will be happy as you’ll ever be at their work. They are very fast and knowledgeable and friendly. Once I decide on a new bike, it will be from here.
The customer service I received from Daryl, the owner, and the employees was impeccable. I am new to cycling and I feel so confident and ready to get on the road with all the knowledge and hands-on teaching I received. I can’t wait to ride and share my experience. Oh and of course shop for more great gear deals with Pearland Bicycles. Let’s ride 🚲
Took my wifes bike in for some repairs, fully expected to leave it and pick it up a few days later. Nope, they took care of all the repairs while we waited. Great and friendly service!
Pearland Bicycles is the perfect example of why you should shop local. The staff is attentive and friendly. The bikes are high quality so if youre looking for something with minimal maintenance that you can keep for a long time (or kids bikes with a good resale value) this is the place to go.
These guys are super nice! Helped me with a minor bike fix. Took less than 5 minutes and Daryl was as sweet as can be! Thanks yall!
These guys were great. I was very fortunate that they had a medium but they clowned around with me about up charging and kept everything real light all things considered with the quarantine stuff. I would highly recommend the shop
Awesome team. Went over and above my expectations in challenging times.Really happy with my purchase and they were great with my initial (probably self imposed) issues.Great service!Go get a bike from these guys!
Excellent bike shop in Pearland! Very friendly and knowledgeable mechanics, and the owner Daryl is very courteous and helpful. I recently took my road bike in for a tuneup and I was very pleased with their work. My bike is about 9 years old and it came back looking and feeling brand new. I highly recommend Pearland Bicycles!!
Today was the first time in my life that I ever purchased a bike from an actual bike shop ... I’m WHOLEHEARTEDLY so glad I did it at Pearland Bicycles. Earlier today I came in close to noon, was greeted upon entry by Greg and he helped with any questions I had about bikes, etc. I saw two bikes that really caught my eye and then shockingly I was offered a test ride in the parking lot. I was so appreciative for that and ended up testing riding both bikes on my radar ... bike helmet included! Afterwards, I thanked them and said I’ll think about my final selection and possibly return later. Daryl and Greg were cool about my decision and invited me back anytime. Me and Greg had a manly hand shake on it. Later on I came back and at 6:40pm I made my purchase of the first bike I tested along with the same bike helmet. I’ve never had a customer service experience, in general, like the one I had at Pearland Bicycles today. Relaxed, informative and comfortable environment. Lord willing, I look forward to continued business with them.
The Salesman Craig did an excellent job on helping us pick out a Specialized Bike for my wife. Very knowledgeable and professional staff. Will highly recommend PEARLAND BICYCLES!
I took it 2 Giant mountain bikes in for repairs and maintenance just before the Christmas break. Staff was great to work with and knowledgeable. Picked up the bikes Thursday after Christmas and they not only looked like brand new bikes again but the shifters were tuned better than when I had purchased them.
I took my nephew’s bike here to have a bent back wheel replaced. There was not one in inventory so it was ordered and three days later we picked up the repaired bike. My nephew was elated. The employees were very helpful and friendly. I would definitely go back for bicycle repairs in the future
Took my sons bike in to have repairs. They were very knowledgeable and patient with my limited knowledge. They were great about getting us in and the bike is working like new. Will definitely be going back.
Excellent service
They are so customer focused and working so hard to get folks in and out of their shop even when the line was so long. I went to get a new seat, mirror and phone holder. Was in and out in a half an hour and very satisfied with what they suggested and sold to me. I also scheduled a tune up since I got such good vibes from all the folks there.
Great experience! Didn’t know much about what to look for and Greg was very knowledgeable, answered my questions and made it an overall fun experience. The entire staff was friendly and helpful. Highly recommend!
I’ve given Pearland bicycles my business since I’ve started riding MTB. The workers here are the sweetest and they really know what they’re talking about. They try to be as helpful as possible. I’ve gotten work done on my bike and they have a good turnaround (this was pre-COVID...). Love this shop and will continue doing business with them!
Very nice place and owner. Informative and stayed late to help his remaining customers
They are always willing to help, even in the busiest of times. If its something simple they get you right away. Best experience Ive ever seen.
Great service! So friendly, ordered online, picked up in 8 days! Great for a really good bike!
Excellent place! All team very professional. I received my bike really quickly. 100% recommended
Knowledgeable and straightforward
Great Service! Especially during this pandemic. Professional Knowledgeble staff who able to get me exactly what I was looking for.
Great experience. Very smooth process. First bike Ive bought in a LONG time so it was nice to get this quality of service. HIGHLY RECOMMEND!!
GREAT BIKE STORE NICE FRIENDLY PEOPLE HELP YOU WITH WHATEVER YOU NEED WILL DEFINITELY BUY ANOTHER BIKE FROM THEM IN THE FUTURE
Very nice bike shop, the staff is very competent and always available for an explanation, even when very busy.Highly recommended!
The people at Pearland Bicycle are extremely nice people working very hard.I am happy to have them help me out.
Despite the wait outside due to Covid, the staff was friendly and helpful. I needed some expert advice and they provided it. A very good experience.
Great job very polite and helpful for my 11yr old daughters bike, on a holiday even. Thanks again
Great customer service very attentive and very helpful will definitely recommend to anyone looking for a bike or any accessories.....
I enjoy shopping with the Pearland bicycle.Knowledgeable, professional, and great customer service.This is the place for all your bicycle needs.Thank youNicholas Lee
Thank you for the great and efficient service fixing my bike. I appreciate you keeping me updated on the progress as you worked on it.Thanks again.
These guys are great they got me in and out last minute. Great service thank you!