Jeff B. is the best sales guy ever! So happy with my new car! Thank you!!! Everyone at BMW Peabody is helpful, trustworthy and courteous. They make the car buying a great experience. Just leased my 3 car from them and will go back again.

Buying a car can be super stressful however at BMW of Peabody it was virtually painless.My sales professional Brian Macey, was awesome. He found me the car I wanted with all the features I requested in less than 30 minutes! Painless! I highly recommend BMW of Peabody for your next BMW, great experience.

I recently purchased my first BMW X1. I live in Maine and traveled down to Peabody to check this vehicle out. Everyone was very welcoming and kind. I had the pleasure of working with Ryan. Super friendly and down to earth. Easy to communicate with as well. He was very knowledgeable and happy to answer all of my question. I felt very comfortable working with Ryan as there was no pressure for a sale. He provided thorough information and respected when I needed time to process and review. This was absolutely the smoothest and most enjoyable car buying experience I have ever had! Wendi in the finance department was excellent and very efficient as well. I also worked with Will, as he drove my X1 to Maine and helped with the registration process/paperwork and went through the all the features that my new car offered. He spent time explaining how the iDrive works and got my phone (contacts & music) connected. I felt like I was set up for success! Ryan followed up the day of the delivery to make sure everything was going well and answered all of my questions. Earlier today I had questions that Ryan was able to answer so easily and efficiently! I am incredibly grateful to have connected with such great people who made this experience a dream! I highly recommend working with Ryan at BMW of Peabody!

There is not a lot new or different about most cars nowadays, but what makes mine so terrific is the team that comes with it! Service, Sales and Finance have had the same people helping me for 4 cars. Greg, Wendy and John go out of their way to make me delighted to own a BMW from Peabody.

Just made my third purchase from BMW of Peabody in the last 10 years, and could not be happier with the experience, primarily due to the service and support which Ryan provided. I was not looking to trade in my X5 since I have really enjoyed the SUV and have had no troubles with over 100K miles on the vehicle, but as I was surfing the BMW Peabody website, a 750i caught my attention. Within a matter of days, Ryan had me hooked, and I drove away with my new purchase incredibly satisfied. Of all the sales persons Ive interacted with, Ryan was incredibly knowledgeable, not pushy, and made my purchase so easy. Jalen was also very informative and patient as he walked me through the new vehicle controls and options to make sure I understood all options and how to use them.

The entire purchase experience was awesome. I was never pressured and everything was explained extremely well. The staff couldn’t be better, both Mohammad and Wendie clearly know how to treat a customer.

I bought my first BMW X3 at the Peabody dealership. I worked with Ryan Delany who was amazing and totally down to earth. He explain everything and took his time to show me what BMW really stands for. And before I knew it within 24 hours I was the proud owner of Pearl 😃

I recently purchased my first BMW from BMW of Peabody. Ryan, Joe and Nate made buying a new vehicle a really enjoyable experience! The team was very knowledgeable and responsive throughout the entire process. They were all very professional, friendly, and flexible, which I appreciated because my schedule was a bit challenging. I would certainly recommend others to visit this location. I’m loving my BMW!

The attention given by Brian and Joseph to the details of our car buying experience was outstanding. No haggling and going back and forth between different departments, trying to upsell a prospective buyer ever happened. I can only recommend this dealership and it’s processes. We encountered a very nice and relaxed car buying experience. Thank you very much.

My wife and I recently had the pleasure of buying a new BMW, and our Client Advisor was Jeff Benoit. I have purchased many vehicles over the years, and this was just a different experience. Jeff was knowledgeable, and found us the perfect car! No pressure, no games! Do yourself a favor and go see Jeff! By far the best advisor and experience we have ever had. Thank you again Jeff!

They take really good care of you. And everyone that works there cares. GREAT JOB as usual

I had a wonderful experience getting my new 5 series sedan. Ryan Delaney was entirely helpful and patient. He really made this as painless as possible. He came to work an hour early to accommodate me and went beyond the call of duty. Cidalia Schwartz was super helpful as well, she hooked me up with Ryan to be sure I got the best deal possible - they make a great team! And BMW makes great cars! I would highly recommend them!

Recently traded in my 2016 750i xdrive for a 2018 540i xdrive. I walked into the dealership only looking for a quote and not really hopeful that a deal could be made in my favor. To my surprise the team at BMW of Peabody went above and beyond to make me an offer I could not refuse. Taylor Silver was the primary sales associate that helped me. She did an outstanding job and was more than accommodating to assist in pushing this deal forward. She really made me feel apart of the BMW of Peabody family - I look forward to continuing business with your location. Dan Chase drove the deal home by making the offer too appealing to pass up. I appreciate his transparency and ability to articulate his job. Lastly, Joe in finance was quick and diligent making the numbers make sense. No ones like the finance part of purchasing a car, but Joe was easy to work with and helped make sure I did not have anymore questions once we were finished. Again, I want to say thank you to whole team that helped make this happen and a huge thank you to Taylor Silver for getting it kicked off!-Dezmond

I havent been to this location in a couple years and the recent renovations have made a huge difference. The arrival process is well-orchestrated and informative. The new waiting area is comfortable and large, with a hostess offering a selection of snacks and soft drinks--and a choice of indoor or outdoor seating. The car was ready on time and as promised. TV and internet offered great pastimes while waiting.

Dan Kimball is awesome to work with, he made the process go very smoothly. If you’re looking to get a new car I would definitely recommend him!

Jeffrey Benoit and the whole team is top class a real professional that is a straight shooter and is as transparent as they come. I will be a client for life thank you.

I pre-ordered my BMW M2 from this dealership years ago which was a 6 month wait.Salesperson I was originally dealing with was no longer working there and I had not been notified until the day of the delivery. (I had been tracking the delivery on my own). In the 6 months wait I had not been contacted once.I had requested a couple of days before delivery that they made sure that all the plastic stay on the car so that I can reduce the amount of scratches before I had it wrapped in protective coating. The dealership lied, all of the plastic covering was removed.Gash was spotted on driver side rail which they repaired (not replaced), but I found a small ding on the front right fender which they kept saying they couldnt see it.Car had 21 miles on the odometer which is suppose to be brand new car fresh off the boat.Just a myriad of of poor customer service. Avoid this dealership if you love your car.Edit: It has been one month and the dealership has not reached out to me nor do I want them to. Yet another example of how this dealership functions.

Scheduled an appointment on a Saturday for a warranty issue in a new 840i which I clearly described on the phone (sunroof rattle). Drove in 30 minutes and was turned away because we dont take in such repairs on a Saturday, only routine oil changes. Was told that SA will call to sort this out. Still waiting. Ill look elsewhere for service.

We bought our used X1 from BMW of Peabody sight un-seen from a coming soon post on their site, because we trust them completely. Jamie, Wendi, and the rest of the team took perfect care of us. When they delivered the car to us it was perfect, so our trust was well founded. This rating system only has 5 stars yet We d definitely give 10 stars!

I had a wonderful experience at BMW of Peabody. Everyone is very nice, personable and professional. I would recommend anyone to this dealership, purchasing a new car is always a headache… not at BMW Peabody. I will be buying future vehicles here from now on.Go see Brian at BMW Peabody, he is awesome!

Despite my 8:00am appointment, my car was never even looked at that day, nor did I receive a phone call telling me they would not get to it. I repeatedly tried calling the Service Manager, who did not return my calls until late afternoon, at that time promising me the car would be looked at first thing the next morning. Several more phone calls the following day, and the car was finally serviced mid-day.Stay away from the Andover St service location….I’ve had much better service at the Centennial Drive location and now will only go there.

Car buying was enjoyable and satisfying with Ryan and Joe. It was a wonderful experience!

Great experience. Hassle free working with both sales and financing. They gave me great value for my trade and had exactly what I was looking for, and at a much better price than other local BMW dealers were able to offer. Will definitely be a repeat customer.

Wonderful experience purchasing our X3! Amazing people, great cafe with refreshments and snacks and wonderful options for CPO warranty and enhanced protection options. Shout out of special thanks to Jamie MCoy and Todd Currie.

Andrew and Todd were great to work with. Relatively easy experience as auto purchasing goes. Highly recommend them if you want a BMW.

Bought out a 2021 loaner in emergency - very awesome sales and accounts experience! However, the car spa they use is not good at all. After going back twice, Car still has coffee stains on the cup holder section in back and looks dirty inside - glue left behind where loaner stickers were. New car should smell and feel new- even if it was used as loaner for a bit.

It took two hours and 15 minutes for wait for an oil change. The dealership didn’t have any loaner vehicles and I would have had to wait a month to get a loaner.I picked the car up without a car wash because that would have take another 30 minutes. Lastly, I was hoping to speak with a tech genius while there to answer some questions. He wasn’t available

5 stars for David Adamson ⭐️⭐️⭐️⭐️⭐️ He was curitious, professional and helpful. Looking forward to doing business with David and BMW Peabody again. He made the proceess effortless. Thank you!

By far the best, fastest, and easiest car purchase I have ever made!!! Nick Khouri was my salesperson who took care of me and was awesome! There was no judgement (as I have experienced at other dealerships), I was greeted right away and was test driving the car I wanted within minutes. Once I decided to buy the car, the rest of the process was just as smooth and easy! I was in and out with a purchase and trade-in in under 3 hours. My takeaways: it was an honest, respectful, and transparent experience. I would HIGHLY recommend purchasing a car from BMW Peabody to everyone!!! And if you’re looking for a patient, non-aggressive, salesperson, ask for Nick!

As always exceptional service, communication and experience. The tow truck ended up bringing my car to the wrong service center yet without missing a beat I was called, informed and still had the service done in a couple hours.From my first phone call to leaving the service center nothing but the best from my friends at BMW Peabody.

Service efficiency and clarity were 5 star!They found a flat tire on my car as well, fixed N/C, w my tire insurance I forgot I had. They remembered.Great job folks!

Great experience at Peabody BMW. Ryan was extremely helpful and his customer service was excellent. We love our car and would recommend the team at this dealership to anybody. Thanks!!

Well, it took until day 3 for them just to look at servicing my vehicle. So, not happy with my service experience. And I had to chase them for answers on whats the status. Lots of voice mail, few live voices.Strong recommendation: DO NOT leave your vehicle without getting a loaner, even for the most minor issues. The loaner is your collateral. I made the mistake of taking a lift to work from one of their staff thinking I could get a ride back that day and collect my car. Instead, I had to have to have them deliver a loaner car to me on the 2nd day near closing time. I got my car back on day 3. And it was only a software update!!Hard to believe, I know, and certainly not what you expect from a premium brand like BMW.

Hands down the BEST customer service in the business. Matt H from the service department is outstanding and goes over and above to make every visit a great experience. Extremely professional, knowledgeable and so helpful in taking his time to explain details of my vehicles service. I wouldn’t go anywhere else.

My car was in for over a week and a half for a $14.00 part which was back ordered- I understand. The repairs cost me 440.00 with labor. Left the dealership and the malfunction light that I brought in turned back on once I got on the highway. I’m very disappointed. Greg is always helpful!!

The customer service here is second to none. They were able to quickly address my needs and provided a loaner care while repairs were being done. I would definitely recommend. 🤗

I worked with Ryan Delaney and Will and had a great experience. Highly recommend working with these two. They were great

Two months ago, our son Eddie, got into a serious accident that resulted in his car being totaled. Fortunately, Eddie was driving a BMW X2 and thanks to the safety package on the car, he walked away from the accident without injuries or even a scratch! We did not hesitate to make his replacement car a new BMW X2!”. Our advisor Bob J., was instrumental in making that process a pleasant experience. Thank you Bob and BMW! Shelley & Louis

I’m 31 and this was my first ever brand new car purchase. To say I was nervous would be an understatement. Jamie made it seem so easy and so simple. He didn’t have that annoying pushy salespeople approach. He was understanding and took his time explaining everything. I had my car in 24 hours and I couldn’t be any happier. Jamie even took the time to explain to me some features I misunderstood via text and sent me step by steps. He could have just answered me blandly. But he took the time to make it simple once again. Thank you Jamie for making this super easy

I’m on my 3rd BMW car currently. The staff at this dealership.. has always been honest, upfront and professional.From the sales manager Dan Chase.. good guy, to the service personnel.I dropped off my car, for an annual oil change and other inspections. As promised, car was ready on time.. washed and vacuumed. I was on to the rest of my day..

I found the entire experience outstanding. Dan and team made it very easy to land on the price that worked for me with little to no negotiation and then when I arrived they took care of everything so I could easily leave that day with the car. I also enjoyed the fine espresso cafe!

We bought our M4 through JD, super professional and even helped with arranging our pickup coming from out of state - with no hesitation - so my wife and I could enjoy the ride back with our convertible. We couldnt be happier.

Great service, very fair price. Easy to work with and awesome collection. Couldnt be happier.

Very attentive associates working at BMW. Kept me informed as to status of my repairs and minimized paperwork and transfer time to get my car back.Excellent job all around

Just recently purchased an X5 M50i because my 6 year old 50i was tired. I live in New Hampshire and was unable to locate the car I wanted. I chose the car online and gave them a call. This was hands down the best car buying experience I have ever had. Craig Patel absolutely knocked it out of the park. He easily answered all of my questions, guided me through the out of state purchase process, delivered the care to Henniker New Hampshire, transferred the plates, and then spent over an hour going through everything I needed to know. He set up my BMW account on my iPhone and really took the time to educate me about this car. He has been extremely responsive to all of my follow up text messages. Thank you so much, Craig! Finally, I gotta say…..this car is phenomenal! It’s a high tech rocket on wheels!!

Great service, communication and fair pricing.

My lease was about to be up on my 2018 X1, so I spent a little time with John Cotter to look at my options. In the end, I decided to get another pre-owned X1 - this one with the M sport package :). John and the dealership made this process super easy! Even in the midst of a pandemic, it was easy to do most of the paperwork via email and it only took a few days to get everything settled. I picked up my new-to-me car today and couldnt be happier. The car is great, the support was great, and John is always easy to work with!

The staff were all amazing and friendly. Customer service was remarkable. Wilson made me feel at ease when purchasing my new car, answered all my questions and gave me knowledge on the cars I was interested in. He explained it all for me to understand what I was getting into. I also want to acknowledge Joe Schultz the business manager. He helped me get the best rate possible with my circumstances so that I am comfortable. These two are amazing hard workers. I appreciate both so much! The service was so great my mother ended up purchasing a car right after me. She says they work quick and the best to help you. She says they deserve a raise and a bonus! Thank you

Another seamless and pleasant experience with my favorite sales person, Jamie McCoy! It’s his attention to detail and incredible customer service that keeps me coming back time and time again. Love my new car (even despite a few Covid related changes). Jamie in sales and Matt in service are amazing and huge assets to your dealership!

Overall my service experience was phenomenal. These guys really do a great job, probably the best in New England!!!! I was able to book my appointment in advance online which was very convenient. Fast and efficient! 💯👍

BMW of Peabody has always given A+ service. I have purchaced cars from them, and brought in cars for service I bought elsewhere, and the service on both ends was top notch. I would recommend to anyone looking to purchase a car, or have their BMW serviced call BMW of Peabody, provided you live in Massachusetts.

Service experience was all positive. Car clean and ready on time. Service staff all helpful and pleasant. Can’t really ask for much more than that.

We had great experience in leasing and buying from them. They treat the customers nicely and work with you to get the car you like. Also answer questions about the cars

Sergio was fantastic to work with. From the start he never tried to push in any direction. Sergio listened to any concern I had over models tested, and worked to find the suitable make for me and my family. Joseph in financing secured me a deal didn’t dream possible. Was able to pickup my new car within 24 hours of signing. Just an overall incredible experience and I can’t thank Sergio and Joseph enough. I am now BMW for life, and will certainly share my positive experience with family and friends. And the car is phenomenal.

I came in a little hesitant based off of previous experiences at other BMW dealerships. As a man of Color it is very hard to get the attention or respect that other customers receive. I’ve had the pleasure of meeting and working with Ryan, Joe, and Morgan whom all were excellent, courteous, and knowledgeable. They were able to make me feel comfortable and respected. They created a great shopping experience for me and I was able to leave with a great vehicle. They’ve earned my respect and BMW loyalty for a long time to come.

Greg was super easy to work with. It was also great to be able to drop off my car without warning - once I saw the light go on and fluid dripping from my car. Greg came out and verified it needed immediate attention and took it in right away. They also inspected the car and found I needed new shocks (no shocker here, as it has been a bumpy ride). The fixes were turned around efficiently and my car drives like new again. Love having the loaner option too. Thanks for a wonderful experience.

Best service department in the entire region

Customer service is good here.

Greg S. in the service department is the consummate professional. Greg is incredibly knowledgeable; and maybe more importantly does everything right to turn a service visit into an enjoyable experience. I would not take my vehicle anywhere else.

I really like the online scheduling capability. Excellent work on my car. On time. Cost less than I expected. My car runs great!

Ive been with this company fir 20years and Ive always had very good experience here !Im taking a leap of faith by leasing a battery operated car .

Great communication, Flawless and safe interactions with loaner drivers very happy.

Ryan and Eric were absolutely awesome. Personable, fun to work with. Both know their stuff. Great experience.

Prompt service with no surprises. Car was spotless when delivered.

Customer service, value, and quality of work are outstanding at BMW of Peabody. I had my brake fluid flushed and changed. I received a nice loaner car, but he work was done in 90 min. I returned to find my car serviced, washed and vacuumed. What’s not to like?

Our car buying experience at BMW of Peabody was excellent! Wilson Martinez was extremely helpful, knowledgable and guided us seamlessly through the car buying process. No pressure just great customer service all around. We would recommend Wilson and BMW of Peabody to anyone looking for a BMW!

Great service! Outstanding actually thanks to Matt H. and the team. 6 years of dependability.

Ryan Delaney was patient, extremely knowledgeable and worked with me to achieve a fair deal in purchasing my X3, which I love! Ryan even communicated from the delivery room of the hospital as his baby was due any moment! Joe Schultz and Eric also seamlessly covered for him during pick up day.

Expecting nothing less I had an exceptional experience at BMW of Peabody. Ryan Delaney was super knowledgeable and very professional. He said he’s just starting out in sales but helped me like a seasoned professional. Love my new car!

Great experience from start to finish. I never believed I’d buy a car without seeing and driving it beforehand, but I did and couldn’t be more pleased.BMW of Peabody made it easy and I have exactly what I wanted at the price I had in mind. Car was delivered to my door 500 miles away in perfect condition outside and in. Shop here and if you purchase I believe you’ll have my same experience. Much recommend.

It was a great experience and the staff were great to me. The salesman and the numbers guy were very professional and explained everything in easy to understand words. I would recommend this dealership to all. Thank you all.

I was not happy at all with my Service Advisor /David Adamsom. I dropped off my vehicle for service on Friday morning for my scheduled appt and never heard back from him until he texted me at 4:30 to say my vehicle wasn’t looked at and if I could bring it back in on Monday. I responded back to him asking for someone to please call me and did not receive a phone call back. I called back on Saturday morning and left a message again and received no phone call back which meant that my car sat at BMW/Peabody for the entire weekend. Monday morning still no phone call and I had to call him again to check on my car and then again at the end of the day to check on it. The communication was very poor…Very disappointing!!

JD initially set up my appointment with Jeff our sales associate. JD was informative and professional and found him to be a straightforward to the point individual. Never once wasting my time. Jeff was among the best I have ever dealt with at any dealership in my life. Jeff kept me informed and exceeded my expectations every step in the entire process. The process took about a week because of requests I had in the contract. Never felt presured or rushed at any point. Most importantly- they did every single thing they said they would do with no unpleasant charges or surprises! Class act all the way around! Nice to do business with a dealership that exceeds expectations with price - communication - and integrity!

Brought in M2 for track day inspection. Service was friendly and efficient all around. Thanks.

Just a real pleasure dealing with this dealershipThe salesman was just what you hoped for in buying a carHonest, straight talk and when I walked out the door very happy with the experienceThank you Jeff

Just purchased a used vehicle here and the process was seamless. They offered me what I wanted for my trade and my salesman Brian was amazing. He made sure everything went smoothly from start to finish and was great at communicating throughout the entire process. I will be returning for my next vehicle!

Excellent customer service and friendly staff to work with. They made my car buying experience quick and easy.

Great service and a very helpful referral for some minor abrasions in hood from a dirt clod from a truck .

Every time I drop my car off for an oil change it turns into a whole day affair. Clearly they are not very good at organizing their schedule. Not sure why I rushed to drop my car off at 7:30 am if they touch it until 5 pm. When I dropped my car off my husband waited because the salesman said it should only be 2 hours. After the 2 hours my husband went back to see the status and they havent even touched it. Why would they have him wait 2 hours to just waste his time?!?! Now just called back for a SECOND time today and the car still hasnt been touched. A complete waste of time and horrible costumer service.

Our third car from BMW Peabody. As with the previous two, friendly and honest sales people. Excellent service with efficient and quick paperwork. This was overall a pleasant car buying experience.

The entire team at BMW Peabody were excellent. I was purchasing a vehicle for my daughter and Ryan Delaney took the best care in walking her through the X1 and X3 showing her all the features that someone her age would be interested in. He was very informative, kind, patient and professional.. In the business office Wendi Lee was prepared with all our paperwork making the time we spent finalizing everything very quick and seamless. Extremely happy with the purchase and happy to know that my daughter will be safe behind the wheel of her new X3.

Bought my X2 there. Love the car, just had its first oil change there—very pleasant waiting room experience, and they washed/vacuumed my car as well!

This was the worst service experience I have ever had at BMW of Peabody. I have bought several cars at this dealership and due to the POOR service, I will strongly consider going elsewhere for my next vehicle. My service person, Matt, blatantly lied about what he told me about 2 issues with my car. He would not admit to the Service Manager or Sales Manager to the EXACT words he stated to me about these issues. He changed what he said to these people to cover himself. This type of behavior is what gives people in the car business a bad name. It is actually VERY sad, as I have ALWAYS felt VERY POSITIVE about this dealership for years, up to this point.

My experience at BMW Peabody was awesome. I went in there with a set price point and my sales guy Ryan Delaney made it happen. Highly recommend him and his services very professional.

Great customer service and very generous on trade in. Very satisfied.

Great customer service, I had such an amazing experience my seller Wilson Martinez he was very detailed he make sure I understood the process, Wilson was very pleasant responsible and provided a excellent customer service, he make me feel very comfortable with my purchase. Thank you Wilson Martinez for all the help and support I really appreciated it, I definitely will buy again from you, I’m very satisfied with your service BMW!

I am swinging with this guys back and forward. There are good days and there are not good days. No consistency in service. Craig and Greg are good but when they are not there I have a feeling they are not able to just take over the customer. So they need to bring consistency in their service. Also latest issue I had on my brand new X5 is that water was leaking from roof, and I did not hear any “sorry this happened to you” but just “ok we will look into it and fix it”. I mean com on its 70k USD car I expect a bit more then “we will fix it”. Again, I am missing on consistency.

They have been amazing to me every time I have needed anything. Rob is awesome. The workers are awesome. I wouldn’t go anywhere else.

Amazing dealership and service! One of the reason I leased a BMW 2021 Hybrid : awesome customer service and help! Ryan is my sales person! He is the best: kind, passionate and fun!He called me even in his day off to explain me things! He knows a lot and explain everything in details! Thanks again to the whole team in Peabody! You deserve best working place and benefits!

They are simply the best. 5 star service.

First time working with BMW of Peabody. Thumbs up, from start to finish. I received an instant reply to my online inquiry and every correspondence after that was timely. The sales process was painless and not overly time consuming, same with financing.I want to particularly call out Ryan Delaney, sales. Pleasant and professional, he did an exceptional job, exceeding my expectations. Detailed and thorough, he had answers to questions that I hadn’t even voiced yet. And admittedly, I’m pretty critical.A shout out also to Morgan who was personable and helpful when it came time to pick up my car and Rocco who makes the best cappuccinos, also very friendly and thoughtful. BMW, give these gentlemen a raise!Thank you BMW of Peabody! Love my new car!

The service techs are very knowledgeable, professional and helpful. I prefer this location for getting my car done.

Great customer service .I went in there to get some parts for my BMW and the service was quick and fast everyone was very pleasant.

Buying a Certified Pre Owned SUV has truly been a process.. BMW of Peabody and specifically Moe ( my sales representative) made the process much easier. I had specific needs and wants and wanted to make sure I was making the best choice. He was very patient and showed me lots of options. In the end I found a wonderful Certified Pre Owned SUV and I am excited to own an amazing BMW X5!

The service department correctly diagnosed my cars problems. When scheduling the repairs which would take a full day to complete, the dealership did not have a loaner car available for over two weeks. So, I took my business to a different place and this dealer missed out on $3K!

Service was done on time and M Cafe was the perfect place to wait

Bob was great to work with. He made the process very easy for us. We shopped many dealers and chose BMW of Peabody because of Bob.

Service was done in a timely manner. Totally satisfied. The courtesy car wash was just ok, might as well skip it, saves 30mins.

My father had a great relationship with BMW of Peabody as I was growing up and because of that I knew it is where I wanted to get my first BMW. The issue I was concerned about was the fact I lived in Maryland however this place has been so welcoming and helpful that they have been working non-stop to work with Maryland BMW reps to get me the car I want. They will truly do whatever they can to get you in a car you’ll love.

I was a long-time BMW downtown Boston customer, and I decided to give it a try with the Peabody team. They are a great team, agile, reliable, with open and transparent communication. I worked with Wilson Martinez as my client advisor, and hes fantastic. He guided me throughout the entire process, keeping me posted about everything going on in the backend. I highly recommend them.