My husband and I have are so grateful for Shaynes help! Our project was a bit complicated and he walked through and explained exactly what we needed. A true professional! Along with great customer service and patience, I highly recommend. So glad we still have great local businesses like these in our community.
Excellent prices and customer service. They easily beat the box store prices AND usually match the internet prices. The staff is very personable and helpful. I dont mind driving all the way from West Richland to give them my business.
Was doing a DIY fix you sprinkler system project. Found this place as a fluke on a failed attempt at going to another irrigation store and so glad I did. Helpful staff and the valves I needed were cheaper than what was listed at the other place I had intended to go to.
Ive been going here for a few years. Definitely some of the best selection in the area. The only downside is the hours of operation on Saturday.
They had exactly what we needed. Nice staff
Great guys that gave good advice. This place has lots of choices and is setup well.
Most employees were not wearing masks and no other public health precautions were apparent. Maybe they are all two weeks past their full vaccination date, but wearing a mask is still the health departments policy for their safety and their customers.
This store never fails to impress me. The staff is very friendly, eager to help, knowledgable, and willing to go the extra mile. Had everything I needed, and was in and out with expedience, but not rushed.
Great help from the staff!
Prompt service.
Excellent customer service
Was having a huge problem but the guys there made it so simple once I had the right parts.
I had issues with my pump not coming on so I had irrigation specialist come out to repair. Technician was very helpful and had to rebuild my relay switch. The next day my pump didnt come on automatically and would work if I manually turned relay switch on. Called irrigation specialist, talked to svc manager Calib, told him situation, he asked if I had 30+ pounds of pressure in line. When I said no he said I had to call KID. Kid said because it was a private line they would not work on it.Called Calib back and he said there was nothing he could do. spent 2 days talking to neighbors, making phone calls. Called TLC, Trent came out and ADJUSTED the sensor switch on the relay and system is working now!!! DO NOT USE IRRIGATION SPECIALISTS as they will not back up their work!!!
Very helpful and knowledgeable staff! They really care about helping you and not to just sell there products! I went in to see if I could find some supplies and see if they could help me figure out what I needed to get my sprinkler system at home running. First, they let me know where I could find the brand of valve/ system i currently have installed. They also helped me figure out the best way to hook up my piping system and even made a diagram so I could see what they were suggesting, and I was really happy with the price quote I got for the things I need to FINALLY get my sprinklers working! Thanks Irrigation Specialists!
My go to place for irrigation needs
Good place to get all irrigation supplies
Customer service #1 as always a basin staple, thank u
Friendly service. a bit tight firing trailers in the pipe yard.
Great place to shop for irrigation stuff.
How do you treat a long term employee like this?? If you treat HIM that way, what is your heart really like for your customers??
The new owners made a 30 year employee that was one year from retirement train his replacement and then fired him. To add insult to I jury, they stood over him as he packed his belongings and then escorted him out. I sincerely hope that people stop spending money there.
I have been here multiple times. They are always helpful. The prices are often better than the box stores. They have shown me ways to fix my home irrigation problems that are easier and cheaper than I was planning. I trust them.
Absolutely one of the best experiences in town, I needed help and they helped me.
If they aren’t decent and loyal to a 30 year employee they definitely will not be loyal to us customers!! I suggest we take our business elsewhere.
Very helpful and tremendously knowledgeable staff. Highly recommended, even for small home irrigation projects.
Used to be a quality place. Was bought out by an independent family and started firing long time employees (30 years employed). I wont ever recommend a company like this to anyone. Shame on these new owners!
Better places in town that deserve your business.
Easy to locate and access. Parking lot is smaller and at most times congested. Handicap parking available next to entrance, if your not sure what your needing or where its located just ask theyre very knowledgeable.
They treat employees horrible. what makes a customer think they will be treated any differently!!
Very helpful and knowledgeable ataff
When I have an serious irrigation problem, I go here. If you do have to wait it is because they are knowledgeable and take the time to help you. I dont mind waiting for that. Home Depot and Walmart are fine for the little things, but go here for sure if its major.
Great people at the front desk that know about what they sell and always willing to help with all you irrigation needs.
Always great customer service!
Good prices for piping, but the lack of pricing information on things in the store makes it hard to plan out something like a drip system. Pricing ended up being both give and take compared to Lowes on drip system stuff. So in hind site, go to Lowes for drip system stuff, you can get help easier, and pricing is about the same. That being said, you cant beat the selection at irrigation specialists for traditional irrigation system components.
Have irrigation? We do and here is where we come for parts to keep it operating. Knowledgable staff.
I needed an industrial sprikler for my 3 acreas and I got some help. Decided to get at $60 sprinkler. Broke within 2 months.
Very helpful will shop here more often
Quite good at cutting corners to try to make an extra buck.
Friendly staff, quick visit, prices anormous
That was terrible what they did to an employee of 30 years. Laid him with only one year to retirement. Thier rating should be ZERO.
Prices are good but customer service are great!
Worst customer service Ive ever seen. I thought Walmart and Home Depot were bad but this place is even worse. It takes 20min for each customer to get checked out because they have to manually type in every UPC code into their DOS machines. When you do finally find someone free they turn their backs and walk away from you. You have to tackle someone to get help finding parts.The store also has the aroma of a sewer because someone farts in there a lot. Nothing has price labels and none of the staff know the prices so you have to go back to the 20min wait to get that info. I will never shop there again. Id rather wait a week for amazon shipping than deal with this horrible company.
Helpful staff easy excess
Nice, awesome citizens!!
The best in town
Great place to get necessary supplies and services
Let them figure out your irrigation and you install it.
Great place for irrigation products
Everything you need.
Great, found everything I wanted, staff was helpful !!!
They had what I needed abd were very friendly!
Nice and friendly place
Always my go to irrigation store
Both Home Depot, & Lowes stopped stocking irrigation filters. I needed to replace one that broke, and found what I was looking for at a reasonable price.
Good help prices fair
Good service good products
New owners are venal and heartless.
Great pipe store
Only people in town that know irrigation systems,
Would never spend a dime with this company
Not cheap but you will find what you need
Went in there looking for a part had no clue about it . took care of me right as soon as I got inside the door
Friendly, and fast
Horrible horrible horrible. They came out and fixed our water pump, screwed up, and now we cant get a hold of someone to come back and fix the problem. They keep saying we will get a call back and... No call back.
Always to get new irrigation parts
They have anything u need for irrigation needs
Can be busy but always has what you need
Parts were expensive.
Very good
Good place
Good selection
Low prices.
The place to go.
Great people