Go green or go home johndeere makes the best tractors!

They did a great job searching and finding the equipment we were looking for and it all worked well.From sales staff to store manager we received great service during and follow up after.

Super rude customer service. My tractor has been in the shop for 2 months. last time it was in they charged me for the days they had it

I had a really bad experience with a new john deere tractor i bought here.With in the 50 hours of use it started to overheating, i thought, not a big deal i will just contact RDO so they can take a look at it and fix it under warranty,So i contacted them and they told me to take it to their shop, so i did.They checked the tractor and gave me a call after a day or two, they told me that they needed to take some samples of oil and coolant and thats how the nightmare started.Almost 2 months went by and surprisingly the tractor was still not repaired, i was contacting them weekly to check on the tractor but nothing was being done, i was starting to get irritated by the situation but there was nothing i could do other than wait for them to do some progress.After all that waiting finally the nightmare was coming to an end, “i thought” when they called me and told me that they where going to replace the radiator and some other parts,Finally, long story short, they gave me catastrophic news that warranty was not going to cover the repairs and they made me an almost $3,000.00 bill.After lots of calls of negotiations a John deere Rep. told me that was going to help me with the parts but not the labor.I had to pay almost $2,300.00 out of my own pocked on something that warranty was supposed to cover.I will never go back to RDO, and i will NEVER BUY ANYTHING THAT SAYS JOHN DEERE.I can’t believe how this happened but it did.Yesterday i checked the mail and there was a new bill of $5.50 that some how they didn’t include when i paid them off for the amount of almost $2,300.00 and was told that, that was the FINAL PAYMENT.

Super nice people, I had to deliver some equipment here and there is room to park your truck across the street the night before

Couldn’t be happier with my purchase of my x350. Cruz made the whole process a breeze. Super great guy to work with, super knowledgeable of the products they sell. I refer all of my friends and family to him, and hear nothing but good things from those who have bought equipment from him.

Cruz was very helpful. Even after our purchase he made sure we were taken care of. I highly recommend him for any tractor purchases or questions.

Worked with Marcus to buy a snow blower. I also was helped by Ramiro. The customer service was awesome. They even delivered my machine, which was super helpful. Would not hesitate to recommend RDO Kennewick to anyone. Hopefully I never have to use the snowblower!

Bought my new tractor from Cruz Martinez Jr in the Pasco location yesterday. Would highly recommend him to anyone wanting to purchase equipment or just upgrade current equipment. Cruz was great to work with and very knowledgable about his inventory. I was interested in a certain model but after he listened to what I wanted to do with the tractor he recommended another tractor. Made me think he was more interested in selling me the the right tractor for the job and not overselling me with something that was going to be more than I really needed.He demonstrated all the functions and let me know about all the attachments that it could handle. I was interested in a bigger tractor but after speaking with him he recommended my 3032E. He delivered it and I just finished using it. I can honestly say I am very glad I took his recommendation. The tractor does just what I was hoping it could do. Cruz took the time to deliver my tractor on his day off and drove to Moses Lake as well to get my attachment. To me that was going above and beyond to make a customer happy.Thank you Cruz Martinez Jr for your service.

Our Salesman Cruz Martinez went out of his way to make sure we had a great experience. Thanks a lot Cruz for being out on this bad roads for us and making sure we got our tractor and blade today. Awesome work... David & Michelle Reitz

Zachery Olsen rocks! We had a great experience purchasing a mower from him. Also the nice looking cashier was awesome as well. Thank you gentlemen for your wonderful customer service.

Cruz Martinez was very good to work with. would highly recommend his services and would definetly buy from him again. He saved my life and back with the snowblower he sold me....Thanks again .

I don’t recommend them,

Great service from Cruz Martinez he was very knowledgeable about all of the products and didnt try and sell me something I didnt need! I highly recommend seeing Cruz for any tractor or lawn mower purchases.

Outstanding and extremely helpful. Knowledge of product was outstanding. THANK YOU and keep that smile on your face.

Walked in and got the part that was ordered, signed parts order and was on my way ...

Cruz was really great to work with; highly recommended sales person who is very knowledgeable.

Great place the staff was very friendly and helpful staff.

RDO is a great dealership they will get you anything possible, hard to believe they started out as a small dealer to what they are today

Always a pleasure to deal with John Deere personnel.

Staff is very helpful!

Bought a wrong product and was able to get it exchanged without hassle. Good place

Very good service.

BEST CUSTOMER SERVICES #1

Great Christmas dinner

In and out with what I needed!

Fast service