I used to love shopping here. However when they refused to return a pair of shoes bough less than 20 days ago I will no longer shop here. The person at the return desk was extremely rude on top of everything else.

Good store and prices,can find about everything you want or need. Have some pretty good gun sales too and a nice sporting goods section.

Great store. Friendlstaff great prices

Griggs is the new five & dime store, for a smaller department store, there are lots of choices with many items at great prices. Most employees are knowledgeable [in their department] & helpful

Loved the variety of things to shop for and the toy prices are very reasonable. Plus the service was very helpful.

I get my sketcher shoes there great price and selections. Got my twin boys shoes and name brand for a really good deal. They have great work boots for men. Lots of outdoors equipment. Love going there and so my boys. And lots of toys great for Christmas time.

Always, a pleasure doing business with the staff. I have shopped here for over 40 years. Folks took me here as a kid.

This place is awesome, they have everything I could ever want in here!

Love this Ace Hardware! It’s Griggs in Pasco, across the Columbia River from Kennewick & Richland.Two visits~•Just the right Stihl chain saw for my guy. •A battery operated Stihl hedge trimmer, •A battery operated Stihl blower &•A battery operated Stihl weed eater.Aging can mean we need smaller &/or lighter weight tools: each of mine are less than 10# with the batteries.My big bro 😎 was right,•It’s so much easier!•I can do a little at a time.•More batteries = more to use for one project!

So many amazing things very cool all the way around . Way wrong workers most are lazy. This place needs better employees.

Never disappointed. Always someone around to help if you need it. Friendly, well stocked shelves. So in general, a good place to shop.

We always find what we want at Griggs

Went to their yearly holiday sale and it was a blast as always! Hourly sales! I asked many staff questions everyone had answers how to find things. It was great. It seems crazy a chaotic but the deals are worth it.

I love griggs in pasco

Can find almost anything here, good prices!

Best place in town, tons of options on fishing and hunting gear, also you can find everything in their hardware department

I enjoy shopping at Griggs Department Store as they have just about everything including a clean Womens restroom. The employees are respectful, helpful, all are wearing masks and I find them knowledgeable of where whatever I am looking for is located along with willing to help me actually find the item. I find things that I havent found anywhere else, which is super...

Very big building. I roamed the garden, seasonal and tool departments. Hand tool selection is great other than that not much else is available. I was impressed with the store. I havent been in it for five years. It is out of my way and cross town. You can probably find most of the basic needs for a home. I will be back.

A favorite in Pasco and the Tri-cities. Much more than just a hardware store.

Almost always have what I need. An amazing sporting goods section. Have items that no one else carries. Plus they have large selection of mens work boots. Their prices are usually pretty good.

Absolutely I love this place,anything you can think of. Its probably there

Love this store it had so many things

Best place to shop in Tri cities!

A vast variety of goods can be found here. A fun place to shop with decent affordable prices and freindly staff

Love Griggs! The go-to store for everything but food and sewing supplies. Great selection of hardware, paint, gardening and kitchen supplies ad well as canning supplies, shoes, boots, sporting goods and clothing. Many great prices on special buys and a rewards program.

Griggs is dope! They have everything & an amazing gun selection!!

Awesome place & always find what I needed here. Friendly staffs always willing to help you

Best thing besides Griggs is taco truck in parking lot, thank you we love tacos

They had all I was looking for at a great price! Leggings, a tee shirt and two bras for around $30!

Varied selection of hardware type goods. Griggs in Pasco has been around a long time!

This store has like everything. Nice people who work there, they are very helpful. The layout of the store is kind of crazy.. Save yourself a half hour and just ask for help

Always a great local place to shop. I will pay a little bit more to keep the money local.

A historic Pasco business that has alittle bit of everything and fairly cheap prices. So much better service than Walmart or other big corporate stores. Their hunting and fishing departments are famous. Go see the big store and friendly helpful employees.

Briggs has alot of great Christmas gifts. I bought a quilted flannel jacket for under 10 dollars! People were helpful, lots of deals and it was fun to look around.

Griggs is a Tri-City institution. The only place I know of to get some bbq pellets, ammunition, and craftsman tools, that is also a toy store. Our toddler calls it the rainbow store because of the vintage exterior paint. They also have a couple coin-op kids rides.

Love, Love, Love Griggs...they really have an awesome selection of just about EVERYTHING...from Hardware, Plumbing, Building Materials, Ropes/Chains, Sunglasses, SNACKS, Gift-Giving, Ice Cream, Small Kitchen Appliances, Canning, Kitchen essentials, Garbage Cans/Bags, Paint & Decor, ALL your Hunting & Fishing needs, Safety Equipment & Apparel, Lawn & Garden, Clothing, Shoes, Work Boots, Camping, RV-ing, Boating, Gaming, Outdoor Activities & FUN, EVERYTHING to do with Kids ;) and MUCH, MUCH MORE!!!!! Its truly a ONE-STOP shop.

This place is a great place for sports wear work boots and shoes. They have garden supplies, tools and clothing is hit or miss but with great discounts for men woman and children I havent explored the whole place yet but I was impressed with the size the place is huge with a ACE hardware inside. Minus 1 star for the building is ancient.

Good place for shopping good place to get any thing your mind can think ofDale

I have been coming to Griggs for years. My experiences have always been positive with either good or excellent customer service throughout the store. Yesterday’s shopping experience was a large departure from what I am accustomed to at this store. My recommendations from my experience from purchasing 2 fishing rods and reels is to not shop in this store after 6:30 pm as some of the employees will prioritize cleaning up their areas over helping a customers to have the store closed by 7:00.

They have changed the product line in shoes. that is a Negative for me.They have a great selection of products. Not a lot of help around the store is some part of my problem also.

Its a great place to locate items that most big ticket Hardware stores dont stock items like replacement hammer and shovel handles and other yard tools.

A lot of good stuff here.

Always great deals and low prizes. This store is a true treasure to the Tri Cities.

Store is awesome the selection is awesome. So much stuff to look at it takes hours. That was the downfall of our experience after awhile the employees start filling us around like we were were doing something wrong. Something I really didnt feel was right. For that reason I probably wont ever go back

Great place for Childrens Christmas shopping. Also an Ace hardware. I love this store. Been around since I was a kid and I hope it never closes.

Literally EVERYTHING Ive needed, at the closest convenience to my Home!

Enthusiastic staff. Clean store. Knowledgable

Family owned, personalized service, knowledgeable employees, and great prices!

Great place all around. Not the absolute lowest prices but close enough. Theyve got pretty much everything you need.

Huge store. Great camping section.

I have a lot of inventory, good store.

Neat (mostly) and clean, several helpful associates and lots to choose from!

Nice young lady helped me in the clothing department with finding long johns.

I have had only 5 star visits up untill my last. On that day i visited the store to have 2 keys cut. Employee couldnt cut one(which is now snapped off and stuck in my ignition) and couldnt find a blank for the other. The fact that you responded tells me you truly care about me as a customer. And thats 5 star service to me. Thank you.

Nice store to get in, Get what u need, and get out.. convenient..

Store is great. Employees followed me around just to watch me. They didnt ask if I needed help they just watched me.

Went in to look at a Glock 19x a few days ago and walked out with it. I was happy with the customer service and the helpfulness of the staff. Although the wait was long, busy day, I was impressed with the transaction.

Cant go wrong with griggs department store in pasco found what we were looking for

Great service, great prices, enjoyed shopping the clothing department. Been coming here for years And clothing has never looked this good. Easy to shop, clean and best prices. Griggs is definitely stepping there game up. Will be coming here for years to come.

Griggs carries a wide range of goods beyond being an Ace Hardware.They carry guns, fishing gear, work coats, mens and womans garments, boots, shoes and more.At times, they sell goods I suspect come from other stores and at times the prices are lower than list. Also they have discount cards they send out.Some of the goods do have limited sizing due how they are sourced but that is to be expected.

Griggs is a really big store!! Lots of variety in price and quality

Id been looking for a way to safely store several calibers of ammunition. Everything Ive looked at was either too small or too expensive, even online. On a recent grocery trip to the Tri-Cities, my lovely wife suggested Griggs sporting department.In a word, WOW! I hadnt been in Griggs for a couple years and was totally shocked to discover a completely redesigned and expanded sporting goods department! The selection of hunting, fishing, shooting & camping equipment rivals all of the big box stores. The staff were all very knowledgeable and helpful. I had a question about a particular type of firearm and the young man showed me several options. He took the time to explain the pros/cons of each.I found two versions of ammo crate carriers as well as a holster for one of my current firearms. Both were very affordable.Guess what, yall, Im going to give Griggs sporting goods department 5 🌟s! Giddy up.Check em out.

I love this store!! It has every thing.

I come all the way from hermiston Oregon to shop at griggs love the variety of everything from name brand on up . just appreciate the service so thank you I will be back again

Always a great spot for good stuff

A pretty good store! We shop there fairly often for things for my business. We never have any trouble finding a worker to help us and the lines to checkout are usually quick.

Love this store always have used to shop there when I was a small kid I am in my 50s now .it has not changed much throughout the years.

There shelfs are away enpty in the home departments... Its a hardware store with no hard ware...

Love the store Ive been going to the store for a very very very long time I got my ears pierced here in 1977 LOL great store good people support local business!!

Terrible, I was shopping for my items and they asked me not to return after I made my purchase for no reason at all. Never gonna recommend that store ever.

Its in walking distance to me. They have a little bit of everything. From making a copy of your keys to baby clothes.

We usually spend $3,000 to $4,000 for toys after Christmas. But their price was only 25% off and that was after they took their CHRISTMAS sale prices down. An item selling for $6.67 before Christmas was priced at $7.49 on their sale of 25% Original price. So we spent nothing at Griggs. Might try again next year or maybe not.

Stock on shelves is poorly organized. Better selection to competitors in area.

Great department store, I love the fact that Ace Hardware is partners with them!

Great service, and always has what you need.

Picked up a pair of Skechers. Great selection!!

Griggs Department Store is a true local business and has been around for many decades. The place has grown much over the years incorporating the whole block of the old buildings that once surrounded the store. Its atmosphere is like American country store, old school and still has a large hunting and fishing department with the higher quality equipment and price range low to high. Going camping, fishing, hunting target shooting Griggs your local one stop store. Good med to high grade boot and shoe department with announced sales on the call every 10 minutes it seemed. Your space is respected so no ones bugging you. But helpful when needed. Griggs has some pretty good sales but get right on them for a good selection in sizes and to avoid sellouts because they go fast. Im going to do my Christmas shopping their this year and support my local businesses for once this year instead of online and National corporations. I want that old oneness l can get from an atmosphere Griggs department store provides from their employees up.

I love this store! The clearance stuff is my weakness and they have some of everything here.

Great shopping here... you can always find what u need...great service also.

Holy Cow. This store has EVERYTHING. Some good clearance sales too.

Very neat store, so much selection at low prices... holly cow, Griggs is a BIG store!

Amazing and very helpful in the paint department I finally got exactly what I needed when I came to Griggs.

Very helpful staff, easy to het help when needed and everyone was wearing masks. Aisles are all marked for social distancing. Great job Griggs Thanks for keeping us safe.

Extremely helpful and friendly staff. Got me pointed in the right direction quickly and I was able to get exactly what I was looking for.

Ok place to shop for most anything.

Theres no problem I love this store and the service S well .

Its okay, I think the prices are a little spensive. I like it because you can find everything that you need for the yard.

Locally owned business. Helpful staff generally knowledgeable of their area. I always like going into this store as it is well stocked with a variety of things for the home. Good prices on work clothing.

They have what you need and some.

Great prices for bird seed on sale. Cashiers are always nice.Review as of November 2020: The men selling firearms were not wearing masks at all, even when they were 2 feet away from some people and not separated by plexiglass or anything! One young mans mask was worn below his nose most of the time. The rest of the staff were wearing their masks 😷 properly as were all of the customers while we were there.

They need to tear down and do a full RECONSTRUCTION, THE BUILDING IS OLD AND SHOWING ITS AGE

Griggs has always been a hidden gen in the Tri Cities. Can find things there you cant get in the box stores.

Big general store with everything you could possibly need. Its a little old on the inside and out, but its a decent place to shop if you like looking around at everything.

I bought my Stihl chainsaw from the steel store inside there are excellent people help me with it fixed it no charge law album I recommend this place to anyone been shopping there since I was a young kid slices got nothing but better has excellent everything you want in their sporting goods you name it its there

Friendly service and has a great variety of prodycts.

Came here to get hunting knives for our employees as a kudos for them. Griggs had a great selection and all the employees were super helpful!

Idk what this thang is but its cool 😎😷😏😁

Worst customer service ever had at the gun counter. Never shipping my guns to Griggs again.

They had what we needed. Couldnt find it anywhere else

Now this is a bloody cool store. First time in it and it has everything you want and i only walked through half of it.