These folks went above and beyond to help us coordinate a recent kitchen update offering the best prices and the best customer service in town! If you are shopping for quartz counter top material in the Tri-Cities then look no further! We chose an Alabaster Quartz from Cost Less Carpet in Pasco and couldn’t be more pleased with the outcome! Thank you!

What an AMAZING experience!! Elizabeth was great! I explained what I needed and how bad i needed it yesterday, and she found exactly what I had imagined!! Had 1 slip up with 1 box not being the correct stuff, called her up and it was NO PROBLEM NO HASSLE to switch the wrong box for the right box! Great pricing and even better when getting both carpet and vinyl!! Made my moving into a home that needs some TLC less stressful!! Thank you Cost Less Carpet of Pasco!!!!

The customer service here is top notch! Elizabeth, in particular, has been excellent to work with. The tile we ordered is beautiful and I would highly recommend them! When another location told us they no longer had the product, the Pasco location called around to all the stores to locate what we needed. You dont get this type of service often anymore and I will definitely be back!

Everyone was so helpful our remodel turned out beautifully.

Great service. We really appreciate all of Elizabeths help and we will contact her for any flooring needs in the future.

Lalo and Matt were very helpful and were even willing to deliver the Rhino laminate flooring. They offered extremely competitive pricing, beating out Home Depot & Lowes for similar product. They loaned us 8-10 pieces so we could set it in place at our home to help us try and decide before we bought. This was very beneficial because it showed that the style we thought we liked actually didnt go well with the existing cabinets. They even gave us a slightly better price than the other Cost Less location. Cant beat that!

Excellent product and prices, but above that was the customer sevice and excellent advice from the desgn expert Elizabeth. Def above and beyond what i am used to. I went a few places before this, next time i will start here first. THANK YOU Elizabeth!

Excellent service. Very friendly and helpful staff. Enjoyed my visit there.

I was very pleased with the excellent customer service I received from Elizabeth and Tito at Cost Less Carpet located in Pasco, WA.What I really loved about them is their pleasant attitudes plus their low Prices.I felt comfortable by their team and I will Definitely be back!

Has a great experience. Especially with the help from Elizabeth D’Anna at the Pasco location. She went above and beyond to make sure everything was done correctly.

Wyatt is Awsome! He answered all my questions and gave me five star customer service. Will definitely come back when I need carpet. Thank you Pasco carpeting!

Ok for quick floor covering products

I stopped by Cost Less Carpet on a whim, and it turned out to be an excellent decision. Parker really listened to my needs and helped me pick the best option for my project. He was able to answer all of my questions (and even a few I didnt know I had going in). Everyone at the store was very friendly and welcoming. Thank you, Parker, and the rest of the Cost Less staff. I appreciate you.

My husband and I just recently went in to purchase new carpet and had absolutely phenomenal service with Blake & Wyatt! This is the place you want to go, hands down. The best service, pricing and quality! They were very knowledgeable on all the product we inquired about and gave pros and cons to help us make the best decision for what we were looking for. We would highly recommend anyone looking for carpet, tile or any other flooring for your house to check this place out first and ask for Blake or Wyatt!

Skip going anywhere else and come here for ANY flooring and ask for Wyatt! I have purchased and installed flooring from other retailers in my own residential homes, rentals, and in other peoples homes. After coming here I will never go anywhere else. Call and ask for Wyatt or just show up and ask for him. He is straight up knowledgeable about everything and not going to push something you don’t need. He will help you from A-Z. Purchasing the right product to finding an installer if you need. He is a legend. Better product and prices than Lowe’s or Home Depot. Don’t waste time hit start navigation in your google maps now and get your flooring project on the right track today.

Great service!

Blake was AMAZING! He answered all my questions and got me what I needed. There was 1 carpet style I liked but was in a yucky color. He told me the others colors and how to go about finding it since I only needed a small piece. Thank you Blake for a great shopping day today!

Amazing service! So helpful-cut the piece I needed to exact measurements, provided the tools needed to install a replacement piece. Walked me through the process and taught me some math! Highly recommend! They made what could have been a stressful situation way more pleasant 😊

I needed some carpet and Wyatt was the man. He made sure to ask the right questions and ensured that I got what I needed. I recommend you check out this local business before the big box stores. You don’t get that kind of customer service in an orange or blue store. Thanks!

I went in looking for something to cover my carpet while I potty train my new puppy and Matt helped and found just the right product I needed. So helpful and friendly, if I ever need flooring Ill definitely be back. I highly recommend Costless Carpet! 👍👍👍👍👍🐾

Wyatt was very helpful in my buying process. Very good customer service and very good deals on their carpets. Definitely recommend shopping here.

Parke and Blake were awesome, gave me a great deal on some carpet and I mean a GREAT deal. They were so helpful! I cant say enough nice things about them!! Thanks guys Joyce

This store is under new management, and let me tell you- phenomenal service AND prices! With the help of an exceptional employee, Matt, I was in and out in less than 10 minutes with the carpet of my dreams. Not only was he helpful in the sense of being knowledgeable about his product, Matt went above and beyond to offer delivery and buy me lunch. Just kidding about the lunch, but still. Great guy, great company; I will come again and I recommend you do!

Great selection and very cooperative people.....

Amazing!!! I had a little cash and These guys made it happen, after working around my budget the crew helped secure the carpet to the top of my car and made sure I was legal and good to go. After everything was said and done I received a call just making sure I got it home safely. They go out of there way!

Very friendly and helpful staff. Wyatt led me straight to what I needed. Will be doing more business here.

Just got some carpet from Cost Less Carpet. Went in looking for something to replace my living and family room carpet and Matt from up front came through with a great deal. They were really knowledgable and helped me with making my final decision. Tony from the back was great to work with too, offering some his insight on what he’s done in his own home. 100% recommend these guys.

We are new in town and went in not knowing exactly what we were looking for. This store has excellent customer service. The manager, Matt, was awesome! I would recommend this store to everyone.

I am pleased with the service, materials and prices I received from Costless Carpet of Pasco. Went in with dread, left with a smile. Tiled my kitchen for half (or less) than anticipated, with better results and less effort than anticipated. Great advice from the guys.

Mathew was extremely helpful. Very attentive to what I was looking for. Easy in and out experience. Will definitely Be buying here again.

Excellent customer service. Mathew Rupp happily helped us out when we were in a pickle. This store is top notch!! Quality products and very accommodating!! Thank you Mathew :)

Anthony and Wyatt helped me and my friend with great courtesy and quickly. They were knowledgeable about the products they had available plus gave me insights to what Id need for my project. Even lined me up for the next projects needs and is all I had to do was call them and tell them I was ready for the pre order of padding i chose for my next project we discussed and then pay for it and pick it up. Theyd have what I needed cut and ready to go. What great service and planning. Now this is a place I will recommend to all my friends . Friendly efficient, courteous,, knowledgeable AND good prices. Cant ask for more than that.! Thanks guys from Sheila and Adrienne.

Joe is great ! I recommend him for your next project.

The staff at Cost Less Carpet Pasco is great. They are always friendly and they they work hard to get me what I need. Best place in the Tr-Cities to buy flooring materials. Lalo is the best!

Blake helped us out. So helpful and great. Great customer service.

They have a great selection, wonderful prices and the staff is amazing!! We will be coming back for all our home improvements!

Cost Less Carpet in Pasco was a very unique experience. As a female you walk into a flooring shop and expect to get pressured into the most expensive purchase, Lalo greeted me upon arrival and was very knowledgable about all the products, he gathered my project details and was quick to recommend the perfect flooring at an affordable price within my budget without sacrificing quality Very satisfied how Matt and Tony helped with their knowledge and all worked as a team to make me feel like I was a member of the family purchasing from them.Highly recommend them and I will continue shopping there for all my upcoming projects!!! Thank you all!!!

The best place to get carpet without a doubt. I was greeted at the door and was shown exactly what I was looking for. If youre looking for flooring this is the best place to get it .

Thank you Tony and Matt for helping me pick out new flooring for my bathroom. I highly recommend them. When ready to change out my 2nd bathroom I will be visiting Cost Less Carpet.

Matt Rupp was great! He met the need with friendly prompt service! His customer skills was fantastic! The cost was worth it! Wouldnt hesitate to do business with them again!Tim Everhart

Lalo at cost less carpets in Pasco did excellent job in helping us pick out a carpet for our home. His customer service was outstanding. Thank you Lalo!

Awesome guys! Very helpful and friendly. Definitely a pleasure to do business with. I would highly recommend.

I started with a different Cost Less location but our Pasco office has renewed my faith in their customer service! Matt Rupp has been amazing and has gone above and beyond to ensure that we have been taken care of! Thanks Matt!!!

Lalo, Tony and manager Matt were VERY HELPFUL and AWESOME with the pricing. I would recommend costless carpet to anyone.. 💯

Super helpful! Great service every time we visit!

Very helpful and knew exactly what we needed to get the job done right. Would highly recommend!

Thank you, Parker and Cost Less Carpet in Pasco. Excellent service when I was in the store on Tuesday. I will definitely recommend you in the future.

Went above and beyond the call of duty. Matt drove my carpet to my house since I couldnt fit it in my car. Good selection, price and fast service

Matt and Lalo were super friendly, informative, knowledgeable, and helpful during our kitchen remodel process. I would definitely recommend for pricing, quality, and customer service.

I want to personally thank Lalo for the excellent service provided during my recent purchase. Everything went seamlessly, no pun intended, from greeting, thru product selection & purchase closure.I couldnt be happier with the finished product.J. M.

Great customer service and extremely knowledgeable about their products! This is the location I prefer to go to!

Hi, my Name is Max Uriostegui, in the last 2 weeks I have stop at your store on court st. And I was helped by Lalo, and the manager Matt, they helped me right away in matters of minutes. Their service was awesome, and the second time I went Lalo, remembered my name and that was cool, I was also helped by Tony and another gentleman, Jasón I believe. And I went couple times more I bought carpet for a church and also for my house. Great service and product and price thanks.

I love this place, the costumer service is amazing, the products are such great quality you cant beat the price! Definitely will recommend to my friends and family.

Great staff! Helped me quickly and efficiently. Highly recommend. Tony, Matt, and lalo were very helpful.

Great place, with great prices. Many thanks to Lalo, Matt and Tony who found me a great deal on the carpeting I needed.

Blake was extremely helpful and helped me get exactly what I wanted. Thanks.

Needed some additional flooring for a small project. Amazed that wecould still get some. Excellent service from Matt and Lalo. Very friendly.

Highly recommended! Great customer service, Matt was very helpful and kind.

I want to take the time to thank lalo for his help with the tiles i bought keep up the good work.

Lalo and tony were very helpful and nice people! Great company!

Lalo is hard working and got the job done quick, Matt was friendly, and Blake was good too.

Horrible. Whats a word that means worse than horrible. I asked what brand a carpet was and they had no idea. Not helpful at all. I went to the kennewick one and I walked in with the carpet sample from the this store and she knew exactly what brand and color it was. Told me it was their most popular carpet. Dont go here if youre an educated buyer who cares what kind of carpet theyre getting.

Great dealing with Matt at Cost Less Carpet, he was very knowledgeable about all the products and had everything ready once I decided to buy. Beat everyone’s price within the Tri-Cities and I will go back there when I purchase my next home!

Great prices, selection and service.

Great selection, prices, and customer service!

Big thanks to manager matt, Troy, Wyatt for helping me with new flooring supplies, very helpful and happy to help! Thanks guy!!!

I want to personally thank Matt lalo and Tony for there amazing customer service and fast service i recomend pasco cost less carpet for great prices and grest selection

Great customer service and prices too!

Lalo was very professional and gave good service and a good price!

1st time shooping here and loved it.I was carpet shooping and came in early in the morning by myself and lalo was supper helpfull. Came back with my husband to purchase our carpet. Once again lalo came out to help really fast. Mat gave us a huge smile was super friendly made us feel good and he finished our trasaction. Not only that but he told us how to get rid of cat urine smell on our subflorring. We will be coming back to them for my bathroom remodel. 😍💓. Love there tile.

Awesome service and amazing prices.

Lalo is very helpful and very patient with the decision making process!!

Great experience with my purchase at Pasco location

Great customer service from Wyatt. A pleasure to work with.

Parker was very help for what I needed and the customer service was more like a 10 star I will come back in the future for any carpet needs

Great customer service! Huge help replacing a broken tile.

Talk to Matt he knows his stuff

Very Friendly, these guys know what theyre doing!!

Excellent service

Amazing, knowledgeable customer service !

Tony, Lalo, and Matt handled everything perfectly

Very friendly staff

Excellent customer service, with a variety of carpets, floors, bathrooms, vinyl and veribados.

Very kind and attentive people thank you very much for your attention especially to Lalo very good person !!

Excellent cervice and 100% recommended prices. Cost less carpet in pasco Washington