I was floored by their punctuality. I was running behind getting home from work, to meet the repair guy, after having been given a window of 10 AM to Noon. I got a call at 10:01 asking me where I was. Then he is there and he is trying all kind of diagnostics and we cannot pinpoint the root of the sound, and hes been doing this for 20+ years. He calls Maytag directly and talks to them, they tell him its a 95% chance its the transmission. We wait a week for the part. He comes back out, again right on time, he actually waits 15 minutes for me (traffic accident caused delays). Hes down on the floor under there and has it installed in an hour. Its now so quiet I cannot even hear the spin cycle! Great job all around. I will call them for any appliance repair in the future.

Very great on customer service & fixed our washer.

Needed my washing machine fixed. They did a great job. Works like a knew one...Would not go any where else for my appliances. They are dependable.

These guys are so helpful. Totally recommend this place if you cant afford brand new appliance. They even change out the 220 plug to the one I needed! The stove I bought has lots of life left in it!

Helpfull people

Excellent customer service and warranty. I bought a used washer/dryer set and the provided everything I needed to get it set up. I found a minor issue with the set, and they were responsive, and came out free of charge to fix it up.Would recommend!

Absolutely love this place, customer service is always top notch. Bought a used fridge from them, after a week the freezer just wasnt getting cold enough. Talked to Alex and he said no problem, we have a replacement here and well deliver at not charge and pick up the old one. Couldnt ask for more!

Great place very helpful and saved a lot of money.

Drove all the here on a Saturday to find them closed when their hours online say open. The best they did was put a paper sign on their door. This doesnt help us before we get there. Guess well buy a fridge elsewhere.

I usually don’t write reviews...but, I felt the need to show my appreciation. I want to thank Angela and the staffs who work here for always giving the best and customer service here. Thank you all so much! You guys are amazing and so genuine.

Wonderful service, nice people, well priced for used appliances

Fantastic customer service. Bearded giant hooked me up with a replacement wire out of the kindness of his heart. Hopefully i wont need a major appliance soon but if i do, i know where im going.thank you!!

Terrible customer service. Came out and checked on my oven and wasn’t even there for 5 min felt really good about charging me 85.00 service fee for nothing getting fixed. Worst customer service ever.

Great products for an extremely reasonable price. We will definitely be buying send them again!

Amazing customer service! The gal there was very helpful and answered all our questions. Would definitely recommend :)

Needed a part for the dryer and they were only ones that had it and I needed the part today. I wouldve had to wait two days for Amazon and four business days anywhere else. They tested the part (thermostat fuse) to make sure it was for sure broken and then brought out the replacement. 20 bucks for the part while Amazon had it for 6 but it was worth it. Great customer service!

My washer stopped in the middle of its cycle and it wouldnt drain. They told me that it was probably the filter. Turns out, there was a pen and a sock blocking the drain tube on my Whirlpool Duet. I didnt have the money for a technician. They were tremendously nice and helpful! Thank you Chris! Plus I made a dollar with the change I found in the filter, cant beat it.

I have been doing business with Dependable for several years. I was looking for a new refrigerator and received very helpful advice. They had a large selection of major brands and service several others. Service department is also very good.

Needed a repairs to our stove, the tech arrived right on time and was extremely courteous and professional. Fixed the problem in short time. Service was incredible, highly recommend them.

They live up to their name! We called about 15 minutes from closing asking if a part was in stock, and they had it, and managed to stay open a little past closing for us to get the part. Everyone there was friendly, kind, and funny. Highly recommend!

They did not have the part I needed. But were helpful to point me in the right direction. Great customer service.

Their Appliance Repair Technician fixed my dishwasher and was VERY professional. Thank You Dependable for sending Matt. Great experience would call them again for a another repair if needed.

Great place for parts. Very helpful and knowledgeable. It is nice to find a service oriented business vs. a big box store.

Absolutely the WORSE costumer service Ive experienced in a very long time. They take for ever to get parts cancell last minute because of emergencies & reschedule days later only to cancel again. Took techs 3 visits to EVEN WORK ON MACHINE 1 wk old & it s been almost 3 weeks & repair is still not completedDO NOT WASTE YOUR TIME HERE THEY REALLY STINK .GO TO LOWES OR HIME DEPO. Much more reliable

Absolutely the WORSE costumer service Ive experienced in a very long time. Incompetent at doing the simplest task such as specifying a delivery time, and then getting incredibly rude with me for simply asking if she could check what time he would be able to make it over to drop off my fridge. She got incredibly rude again and so I told her Dont worry about it,... Ill just take my business elsewhere. Her responce Ok, perfect. ???Never again will I ever even consider stepping foot in that store. I have several co-workers who are currently buying homes, and they all need appliances. The name Dependable Appliance was floating around as a place to consider... Thats how I found out about them. I will do everything in my power to make sure none of my coworkers or friends DO NOT step foot in that store. The ABSOLUTE WORSE!

Friendly,Knowledgeable an wonderful costomer service! Thanks Dependable Appliance.

So far so good. Good DIY advice, the part I needed in stock and price and open early.

A knowledgeable staff and really great customer service.

Good custmer service. Polite knowledgeable

Looked at are dryer and told me what I already knew and was here maybe 15 minutes and charged 92 dollars for no work done, I even called to find out what was going on and never got a call back.

Good place to get things fixed, or buy ne.

Great prices friendly staff i buy all my appliances there

Always a reliable place to get your appliances fixed.

Amazing prices and their delivery was right on time

Reasonably priced and very helpful

Awesome customer service, will put part aside for you if you give a name.

They have some of the worst customer service ever.

Great people who work there

Very dependable of there service

Great service.

Very good service

Dryer heating element was in stock!

Great service

Quality and good service. Thank you