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TRM Auto Diesel Serv. Inc.
2929 Randolph Rd, Pasadena, TX 77503, United States
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TRM Auto Diesel Serv. Inc.
Comments
Mi
Review №1

My Experience was very bad I plan to sue this Diesel shop to Small Claims Court!Tried to charge for work he had not done! Then got upset when I refused to pay for it.But charged me for fixing my gas tank, but never did fix my gas tank and charged $862.00 for work and cant prove he did the work?Bad Customer Service.

Br
Review №2

Love to visit a shop that was referred to by a close friend and that I had visited before and had a good interaction with their lead mechanic. Only to return and have my build insulted by the owner. I could have dropped 15k cash right there. Then to walk outside and find someone else driving my vehicle instead of asking for me to move it.

E
Review №3

Brought in my truck for a motor over haul got quoted 8000 I agree to the quote and an month later Todd increased the price without communicating with me, 10,700 for a motor overhaul. Now my transmission is leaking oil which the truck never leaked transmission oil before. Notified Todd that my transmission is leaking oil after he fixed my motor. Since TRM worked my motor that is attached to the transmission it leads me to believe they could have damaged my transmission in the process. Todd didnt want to hear me out, hangup the phone. Transmission leak is by the motor. Becareful with TRM.

Da
Review №4

Todd was incredibly knowledgeable and recommend to my family an coworkers. Had a hard time finding a diesel mechanic that could really take care of my problems an will also work on my gas vehicles as well. Increaddably friendly

Ti
Review №5

Knowledgeable owner who makes quality maintenance recommendations and/or repairs. Solid upfront pricing presents good value. Highly recommend.

JP
Review №6

I was recommended by a coworker for engine smoking from tailpipe I suspected head gaskets and explained that but was told theyre were the injectors that was causing the smoke, after changing injectors out and $4,000+ later, hadnt driven my truck for a few months due to my work schedule, after getting back in my truck and drove for less than 3 weeks then the smoke gradually started back smoking, turns out to be head gaskets. Called TRM and explained this situation, I get scoffed at and then offered to fix the head gasket for $5,000...😐, not good and not happy...

ST
Review №7

Installed a new turbo in a 2013 Duramax. Truck runs better than ever. Will always use TRM.

Ge
Review №8

The Best Truck and Car repair service 💯👍

Ma
Review №9

It was great as always...Todd and Kathleen are fair...honest people

Vi
Review №10

Super friendly. Very knowledgeable. Not pricey.

Le
Review №11

What can I say these guys know what they are doing. I have used them for the past 20 years. Always happy with the end results. Try them out.

Da
Review №12

Made my repair very simple. Willing to explain and help me learn. Recommended.

Jo
Review №13

My brothers shop & excellent jobs happen there.

GM
Review №14

They are friendly people hello what theyre doing its a family-owned business and I consider them family

da
Review №15

It’s nice to know the owner has about a dozen race cars, replaced my turbo and came with a 2 year warranty.

Tr
Review №16

Turbo is not only the best, but the fastest in the south. The Power-stroke Whisperer, Thanks Todd!

Lo
Review №17

Always great.

Da
Review №18

My nephew reco.mended this place, i had an oil leak under turbo pedestal.thet did not fix.they did fix another o ring,,on my tundra they changed the water pump and belt, but they drained green anti freeze out,nnd did not flush engine,put red antifreeze in, which as anyone knows, you cannot mix the two,as it will gel up and clog the radiator,and thats exactly wht happened,when i told Todd about it he said they fixed what needed fixed, cost me $225.00 for a new radiator and $200.00 to flush engine block and replace radiator an thermostat.He was very polite before he started the work, but when i called to complain he was very defensive, would not recommend this shop to anyone! Beware!

JE
Review №19

I have not personally had work done here but the company I work for has and they keep using them the parking lot is always full when I go by so I guess a lot of other people like their work and keep going back. Repeat customers really say a lot about a business to me, if they do a food job and friendly plus loyal to customers then of course the customers will be loyal to them

Ce
Review №20

Courteous skilled and fair price....good team.

Ka
Review №21

Love these people love the owners everyone that works there is so nice and friendly and tell us exactly what we can do to fix our problems with our vehicles and not trying to take us for a lot of money they try to help us out as much as they can and we really do appreciate that we have been customers with them since they opened theyre good people and they treat people so good we are so blessed that we have a mechanic and Automotive that are willing to help us in our time of need

Dr
Review №22

Ive used this place several times in the last few years and always outstanding service, prompt professional repairs and most importantly quality work and advice.

Gl
Review №23

Awesome people best at what they do and fast

cl
Review №24

Very good quality work with honest service. Hard to find honest mechanics, these guys are the best around. Highly recommend.

Jo
Review №25

With multiple diesels Ive had the pleasure of dealing with some seriously poorly managed diesel shops. I cannot explain how much better I feel picking up my vehicle from the Moyers....truly wonderful people. The shop itself is very well suited for everything you could ever need repaired. In a situation where most other diesel shops would have taken advantage and forced me to buy a new motor, they took the time to truly find the problem and saved me a fortune. Ive used all of the other local diesel specialists, if you want honest work and good prices go see Todd. Thanks yall!

Ke
Review №26

I have nothing but praise for Todd and his Team. I live 43 miles away and choose to use TRM over anybody else. You get more bang for your buck here and will explain what needs to be done as well as what should be done while they have you torn down. A+ rating in my book.

Ch
Review №27

I have been dealing with Todd and his family for several years and he is THE BEST around for any diesel work and finding problems almost no one else can. I have used for my personal and company trucks and even recommended to several other companies that still have vehicles serviced there.Thanks ToddCapt. Ripple

Ma
Review №28

First class people had a problem that i thought was going to be expensive and it ended up being a small matter.Customer for life here.

Sc
Review №29

Hard to find a good mechanic these days but TRM has been working on my vehicles for years and have been very satisfied with the service I have received.

Sc
Review №30

Honest, top-notch mechanics, and the only place left in town where they back up their work and treat you like an important customer.

To
Review №31

Todd is 100% honest and professional in his work. Would recommend to anybody!

Ge
Review №32

This place is best to take your vehicle gas or diesel. Really great on diesel

Je
Review №33

Great work done at a great price!

P
Review №34

Thought my truck had a problem with the fuel system problem that was going to be expensive. It would only start intermittently and was getting worse (2000 F350 7.3 Powerstroke). TRM checked it and found out it was just the old batteries not putting out enough juice to get the truck past the required 300 RPMs consistently to start it. Put in new batteries and all is good. They had my truck out the next day. Two words; Honest & Efficient.

Ji
Review №35

TRM The Best In diesel repair,they work hard to please the customer and they know the business.

Ra
Review №36

I have used TRM a few times over the years, pump, injectors, front and rear rearend seals, and not once have I had a problem with any of the repairs. Todd has always been willing to discuss the repairs, and review other items I wanted to change on my Dodge. Pricing has been fair, and much less that the dealers charge. I would recommend them to anyone that has a diesel pickup or car. I would be hard pressed to find anyone that was as knowledgable, and helpfull as Todd and his employees.

Ch
Review №37

A good friend of mine in the mechanic business recommended TRM to me for any diesel work that I needed. Ive taken a couple company trucks and personal trucks to Todd. Both Powerstrokes and Cummins. They were honest, professional, polite, the work completed in a timely manner, and the best thing was that they didnt replace several other expensive parts just in order to find the issue. They know what theyre doing! I took a company truck to him that was running very rough, no power, blowing smoke. I was sure something expensive was going out, injector, etc. Not at all, he called back in an hour and a half and said your truck is ready! Small electrical issue, $120.00. But you can bet your ass that a different shop may have said you need new injectors!

Ti
Review №38

Finally found a shop with great customer service and good techs

Do
Review №39

Good quality work the best prices fast turnaround

We
Review №40

Avoid unless it is something really simple. My truck is worse now than when I took it to them. Owner got belligerent and hung up on me.

Ja
Review №41

Been here twice extremely satisfied with the service.

An
Review №42

Not too bad as far as service

Sc
Review №43

Excellent diesel repair service!

ma
Review №44

Ripping off, no communication, not recommended

Ch
Review №45

Been my mechanic for a few years now. Always done me right

St
Review №46

Great place

Da
Review №47

Knew the problem upon description and pointed out the worn parts compared to 5 other repair shops that missed the problem.

Bi
Review №48

I trust Todd and his crew.

An
Review №49

I was really surprised by the quality service. They have a waiting room. Good staff and punctuality.

Information
64 Photos
49 Comments
4.5 Rating
  • Address:2929 Randolph Rd, Pasadena, TX 77503, United States
  • Phone:+1 281-487-3895
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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