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Independent Auto center
8199 Ritchie Hwy, Pasadena, MD 21122, United States
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Independent Auto center
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Ri
Review №1

It is rare nowadays to find such service and honest mechanics who give you expert work.

G.
Review №2

Best car repair shop I know. Trustworthy management. Will only sell you what is needed.

Jo
Review №3

Professional and good prices. I am impressed with their operation. I had a problem. Took my car to the dealer and was quoted $690. I took the car to Independent and it was another issue that was wrong, ended up costing $112. Draw your own conclusions. Thank you Independent.

Me
Review №4

We always appreciate this team. They are upfront with what your vehicle needs done vs what can wait. They are willing to explain things for those of us who dont speak mechanic. Absolutely recommend to all my friends/family.

Au
Review №5

This is the only place we trust with our cars. Excellent mechanics who know what they are doing and wont tell you to have things done that you dont need. Friendly and professional staff. Been going here for years.

Ro
Review №6

Jeff was very professional and courteous. Definitely would recommend.

Th
Review №7

I love these guys. Been going since it was Honda Man. Stopped when I got a different make, that was a mistake. Im back and happier than ever. They let you know that you may or will need something down the road, so you can financially prepare for the expense. I am always pleased.

Pe
Review №8

This is the only place I use. Professional, high integrity and quality work. They are not going to sell you something, they are going to fix what is wrong.

Da
Review №9

Honest reliable service. Very popular so call first

Sh
Review №10

They are extremely honest. I trust them completely. My car is foreign so things cost more but I wouldnt go anywhere else.

Aa
Review №11

Ive been taking my Honda Odyssey and hybrid Accord here for years, since they were known as Hondaman. They have always been honest and do excellent work for a good value. They are usually busy, but are very convenient to book regular service ahead of time.

ma
Review №12

Great pla e, great service and awesome work on my vehicle. They always do great work on my car. Thanks guys

Di
Review №13

John, Patrick and the Independent Auto repair team are the best auto repair folks anywhere. Their mantra is you only pay for what you need. Ive been using these guys since 1997 and every time I need help with one of my cars, they can fix it! Their prices and quality of service beat all competitors.

Mi
Review №14

I drive a acura mdx, and I have them do all my work, bc I trust them and their work more than the dealership. Experience here is always a great one, I encourage people I know and dont know to go here, bc u will get the best service u need . Hold them in high regard!

J
Review №15

Take your car, truck or SUV here. They do ALL of our work, oil changes, etc. and they wont do work or suggest work you DONT need! Drop off service, these guys are pros!

Bl
Review №16

Theyre better than the dealer. Especially if you own Acura/Honda, theyre legends over there. Very quick and professional, and their work is always solid. I dont even live in the area and I drive 30+ min over to them whenever I need service. I tell friends and family to do the same.

Th
Review №17

Best shop ever. Period.

B
Review №18

This auto center is one of the best that Ive used. They are HONEST, tells you EXACTLY what you need to get fixed at a reasonable price, does the work efficiently and will back the work that they perform. Prior to using them, I solely used the Jeep dealership to work on my vehicle but never again. Its INDEPENDENT for life for me!!!

Dr
Review №19

Independent Auto Center has taken care of my 2013 car for the last year. They are thorough and will work with you if there are any issues. Mr. Jeff and Mr. Patrick are one of the best servicemen/repairmen in the area!

Ch
Review №20

Ive been using these experts for over 15 years. Cant say enough good. Highly recommend.

Ni
Review №21

Ive taken my vehicle a couple of times now and Im impressed with their pricing, expediency and how helpful they are.

MD
Review №22

Awesome customer service! Been taking my vehicles here going on 10 years and they never disappoint. Honest and harding working crew!

Ph
Review №23

Always helpful. Great group of people to work on your Honda!!

Ke
Review №24

They are fair, reasonable and honest. Patrick is the best! He always takes the time to help and explain. Thanks guys!

Mo
Review №25

These are most honest and reliable mechanics I have ever dealt with. As long as they are open and operated with such integrity I will always take my vehicles here.

Ja
Review №26

The mechanics are very knowledgeable, straightforward, honest, and affordable. We have brought our vehicles to them for years and they are always good about informing us on what is needed and what can wait. I trust their assessments and they have always stood by their work.

Gr
Review №27

Independent Auto has been my go to for a few years for any car work we need done. I recommend them all the time. Recently there was a problem with a hitch install and I cannot tell you how impressed I was by their response and willingness to make it right. We were delighted and they now have customers for life. Everyone should go here rather than a dealership - fair prices, great customer service. They really care which is so refreshing. Totally impressed.

Bo
Review №28

I can think of no other car place you would want to take your car too. Reliable and Reasonable. Outstanding service

ka
Review №29

Both good and bad experiences here, more good than bad.I took my car to autosense in millersville who recommended a timing belt replacement, new brakes, and a few other things. Basically $2,000 repair on a 3500 car. Went to Honda man for a second opinion and they did the brakes for much less and said the belt was fine. They have saved money on other repairs in the past.They have also burned us a few times. We had ac issues. They fixed it for a nice chunk of change, and we then had more issues a few weeks later. We took the car back as were told they would make it right and cover the costs of the second fix. Two days later they say the car is ready and charged us another 400. I reminded them that they originally said they would cover the cost, which they acknowledged but changed their mind. As a regular customer, it was a major disappointment in service.

Ca
Review №30

The best shop hands down for Honda/Acura owner.

Zu
Review №31

Awesome spot. Trustworthy people.

Et
Review №32

Ive been going to these guys for 20+ years. They always give a fair price and a very honest assessment of needed and future repairs.

KA
Review №33

I moved from Severna Park but still drive 21/2 hours to have my cars serviced here. The mechanics are knowledgeable & quick but thorough. Patrick is very efficient & I trust him & this business 100%

St
Review №34

Excellent auto repair shop. This is the way auto repair is supposed to be. Set up an appointment, bring your car in and in minutes the job is done. Always done right the first time and always courteous. I travel 22 miles to get to this shop - it is well worth the trip.

Ca
Review №35

Very great service, they specialize in Hondas and did some great work on my 03 Civic.

St
Review №36

Congenial, they always save me time and money by doing only what needs to be done.

Wi
Review №37

Had an issue with my car, took it in and they got me right in. Very efficient! I wont go anywhere else.

Ma
Review №38

Ive been bringing my Honda here for years. They do excellent work and are honest. Since they are always busy its usually hard to get in for a last minute emergency but thats probably a good thing. It indicates that lots of people trust the work they do.

sc
Review №39

Always a solid choice if you need smart, dependable service with no gimmicks and no guesswork. Always a personal touch, friendly and fast. If theres an issue with your car, they will tell you honestly; if it can wait or be done smarter and cheaper, they will tell you. I always feel like Im getting a good assessment of the situation and a good price and good service.

Ch
Review №40

Independent Auto (formerly Hondamans) does a great job and are always honest. I have been a customer of theirs for the past 15 years

Fr
Review №41

They do great work and have always been fairly priced. They will also tell you what work can be reasonably put off until later.

EJ
Review №42

Honest people and quality workmanship!

Ch
Review №43

The service was AWESOME. I loved how well they quickly they serviced my car. Patrick, the front desk manager, was very professional and was happy to answer all my questions concerning my vehicle. I now only trust my Honda to these guys. Highly recommended!

wa
Review №44

Honest, fair, and reliable. Patrick is the best.

An
Review №45

Jeff & Patrick there my guys 💪💪💪💯💯💯💯

Jo
Review №46

Fantastic shop. Have been taking my Hondas there for years - Accord, Civic, Odyssey. Always give fair estimates, with quick but dependable repairs. Highly recommend them. They also work on non-Honda vehicles.

Ti
Review №47

This is the best shop hands down

D
Review №48

Patrick and his crew are wonderful! Ive been bringing my vehicles to them since I found them in 2014. They are the most honest and talented auto service shop Ive ever been to. Call ahead and make an appt unless you can leave your vehicle, they are always busy...theyre that good!

Ju
Review №49

Helpful, trustworthy, thorough, and affordable. Leaving my Acura dealership for this place.

Ry
Review №50

The most honest and experienced car mechanics that I have met on the East coast.

Je
Review №51

Best mechanics in town! Always honest and helpful. Was recommended to try them years ago and I go here for all my car needs.

gr
Review №52

Hondamans came highly recommended by a friend and they didnt disappoint. Theyre flexible, reliable, reasonably priced, and dont try to upsell services you dont need. Theyll tell you straight what work needs doing right now, what can wait, and what can just be left. Patrick and his crew are great mechanics and good people. I drive all the way from Baltimore to have them service our cars. Thanks guys!Note: They are very busy, be sure to make an appointment and drop off if you can.

Sa
Review №53

I have been going to them for about three years and even let them repair my car after someone hit me. I read the reviews and never questioned their care. Patrick is the biggest fraud of them all. Hes friendly and laid back. He never calls to give you updates, you have to call them repeatedly. They never told me what service or give me records on what was being done to my car. I took it to a much better autoshop today and they told me that the filters were full of dust and that is why my air condition smelled odd. They have gotten busier and sloppier. It took them two days to replace my windshield motor and I still had to go back as they ordered the wrong part. Buyer beware! Always ask questions and get documentation. Now I know.

Al
Review №54

Had my clutch and flywheel replaced. They did an exellent job and the turnaround time was incredible! I know a lot about cars and they knew more than the dealer! Also they charge very fair prices! Ive told multiple friends to take there cars to Patrick and his crew and all are very pleased with the service! I take my non- Honda cars to Honda Man as well.

Af
Review №55

Amazing service. After getting a few quotes these guys had the most reasonable price and they actually fixed more than expected. Best value for my hard earned money!

Ch
Review №56

The living best

Sa
Review №57

I have a 1990 Honda Accord. I went to Hondamans simply based on their raving google reviews and I am so happy I did! Most companies wont even touch my car due to it being modified but Hondamans got it done within 8 hours from my walk-in (no scheduled appt.). All the men who greeted me were cordial and after giving me an expected rate of between $200-$500, the final bill was $280. Very pleased. Will return.

Su
Review №58

Thank you so much for the great service! 😊

Ba
Review №59

Absolutely the most honest, friendly team we have ever met!! Prices are fair and reasonable, when you leave there you know your car is been fixed right and is safe to drive!! Love these guys!!

Ma
Review №60

They do great work and have always been fairly priced. They will also tell you what work can be reasonably put off until later.

Je
Review №61

Trustworthy! Wont go anywhere else, been using them for 34 years!

Ti
Review №62

Hondamans Auto Services is a top notch shop. I have been using them for many years now and have enjoyed their professionalism and quality. They are fair in the prices and will always answer your questions. They will do good work on your Honda and make it last!

Wi
Review №63

Great place for any Honda vehicle. I drive 45 minutes to use them because they give the straight scoop.

Co
Review №64

Took my car in at 11 am this morning and by 1 pm Patrick called me and explained the diagnosis. He was able to offer 2 options based on my budget and answered all my questions honestly. Everything was done and ready to pickup by 4:30. Will definitely be coming back.

Ry
Review №65

Hondamans is the best auto shop on the face of the Earth. For the cost of a couple of lunches, I got 1. an A/C problem diagnosed, 2. a window unjammed, 3. my power door locks fixed, and 4. a troublesome battery leakage problem fixed. They are consistently less expensive than any other auto shop. Most importantly, they are completely, 100% honest.

D
Review №66

Highly recommended!I see why this shop has great reviews. My GFs accord was shaking when accelerating and so I took it up to Hondamans to get it checked out, they narrowed it down to the axles and got them replaced for a very reasonable price. On top of that they didnt even charge a diagnostic fee! Will be taking my Civic SI up there for maintenance work as well.

Ni
Review №67

Great team, good prices and honest input.

Ed
Review №68

Great friendly service

Di
Review №69

Hondamans are an awesome place to have your car serviced, especially if you drive a Honda or an Acura (they repair other cars too). They are very friendly and honest. The do not try to rip you off for unnecessary repairs regardless of whether they think that you know or not know how much you know about cars. They also provide you with options rather than going with the most expensive repair and take advantage of you (for example, problem A can be completely fixed for $$$ or you can spend $$ for a less sophisticated fix but your car will be as good for such and such period of time) and they can tell you how much they charge for everything rather than some places where their response would be you would have to bring your car here and I will tell you then. I can definitely say that I finally found mechanics that I can trust and recommend to other people.

Ma
Review №70

If you have a Honda or Acura, and are no longer getting free service from the dealer, stop taking your car anywhere else. IMMEDIATELYThese guys know these cars inside and out, and are incredibly honest about what repairs you really need to make to keep your care in good running condition. Its refreshing to take my car somewhere and get honest answers, and not be made to feel like an idiot. Their prices are very competitive too. These guys have saved me hundreds on repairs over the years.

Da
Review №71

Reliable and honest service. I needed to have service done for my car engine, as well as for my airbag. I was given a fairly good estimate for the repair of my car engine, and then I was told that as far as the air bag repair the warranty should cover it and I should take it directly to a Honda owned repair service. Im overwhelmed by the honesty of this place, which is very hard to find these days. Most places would probably charge me for the repair without letting me know that Honda should have it done for free.

Kr
Review №72

I tried to get my brakes done after work one night at a chain shop and they said I needed front and rear rotors, front and rear pads, and rear calipers. They did me a favor because I brought it to Hondamans where I used to bring my other Honda (this one hasnt needed service.) Patrick called and said all I needed was rear pads. When I asked if he was sure thats all I needed, he said yes - I had a solid car. Made me very happy.This shop is the best. Its refreshing to have an honest mechanic! I will be sure to bring my CR-V back here anytime I need work!

Je
Review №73

Best mechanic anywhere. Trust them implicitly. Great and fair pricing. Excellent work.

Sh
Review №74

Independent Auto Service is a professionally operated business. Prices are reasonable. Only needed services are provided; up charges and unnecessary add ons are never suggested. Highly recommend this business.

Ja
Review №75

Great work, quick service & fair prices!

Tr
Review №76

I have read the reviews and I have heard all the good things my friends have told me, let me tell you they arent lying. I recently got an oil change at the College Park Honda Dealership and they told me I needed an additional $2000 in repairs and that the repairs are critical to my safety. I decided to take it to Hondamans, even though its a 40 minute drive from where I live. They took a look at the car and told me that the repairs werent necessary at all, they even let me look at the parts in question while my car was still on the lift! Then when I was getting ready to pay for the inspection they told me there was no charge for a simple inspection and also recommended a self service repair shop near by because I mentioned that I wanted to learn more about cars. The people that work there are so nice and truly care about you and your car. Hondamans is by far the best mechanic I have been to in my entire life and as long as I can actually drive my car there I will go nowhere else!

TO
Review №77

I think they have good prices and sometimes tell me there is nothing to do and/or no charge.

An
Review №78

Excellent service very knowledgeable

Ji
Review №79

Patrick and company are honest, knowledgeable and very reasonably priced. My daughter drove up from Norfolk and her Honda Fit ended up having a problem that made it undriveable. Patrick gave us the name of a reputable towing company, and had it billed to the shop. He fixed her car in one afternoon -- right before the 4th of July - which was important because she would have been stuck here without a car.Thank you to Patrick and his staff for continuing to treat my daughter well and ensure her car is safe and functional.

Ki
Review №80

The absolute best shop around! These guys are one of the main reasons we keep buying Hondas. I cant recommend them enough.

Ch
Review №81

Ive heard customers in here while waiting for my car say they just drove from North Carolina to come here for their repairs.. I think Id do the same. These guys are simply the best. Pat is the most upfront honest guy in this business. The only thing is, everyone else is hearing about how good they are and are coming here, so its pretty crowded most of the time... but hey, im happy that business is good for them. Come here, you wont go anywhere else!

박성
Review №82

Very good and reasonable price

Ji
Review №83

Great dependable, honest shop in the area, highly patriotic - sent our Midshipman out there with truck issues and they treated him very fair - came highly recommended and I highly recommend.

Ka
Review №84

These guys are a dream come true, for real. Ive had bad experiences at other mechanic shops and dealers, and for YEARS I hoped to find an outfit like this. Despite being super busy, Patrick takes time to really listen to you and personally oversees everything being done to your car. How rare is that these days, when most places have a service advisor who may or may not pass along your concerns to the mechanic. At Independent, you can even talk to the mechanic performing the work, for real peace of mind if youre a worrier (like me). Patrick gives you a straight, honest answer about what work needs to be done now, and what can wait. They never try to upsell or encourage you to spend more. Their prices are super reasonable and they use all OEM parts, so its like having your car repaired at a dealership ONLY BETTER! Because these guys really care. They dont charge for diagnosing a problem, and they give you the honest truth about what it is and whether its critical to fix right away. Ill never go anywhere else.

Ju
Review №85

I haven’t been to a Honda dealership in years because I found him! I’m currently sitting at honda in Annapolis and I was told it would take an hour for the recall repair when I scheduled and I got here and was told it would take hours and to come back this afternoon. This experience at the dealership has given me a new appreciation for IAS. I’ve already told 4 people in the waiting area about Patrick and the guys in Pasadena.They’re fast, efficient, and an excellent price!!!!!

Wa
Review №86

Friends of mine and I have used this mom and pop place for DECADES for general maintenance/repairs of our Hondas. They are honest, and hard working and always busy - so what does that tell you? I wont take

Al
Review №87

Excellent, honest and quick service for your Honda !

Sc
Review №88

This used to be hondaman. Same staff and same great service. They only fix what is wrong and so not try to sell you a bunch of unnecessary service. Prices are reasonable.

Ta
Review №89

Ive been going to Hondamans for about 25 years - before John started Hondamans. Theyve always provided very good advice, troubleshooting results and quality service. In addition to never performing unneeded work, the prices are very good and Patrick does a great job juggling the backlog of jobs to get everyone in and out within the estimated timeframe. The one time when they misdiagnosed an issue and unnecessarily replaced parts, they refunded me completely for the parts and labor and then fixed the problem correctly! will continue to trust my cars to John and his capable staff!

Ra
Review №90

These guys are awesome. Weve taken our cars there for several years. They are honest and fair with pricing and service. You cant ask for much more than that.

Ch
Review №91

Awesome! Willing to work with you to correct the problem that fits your budget. Will not go anywhere else for my future Honda needs!

Ke
Review №92

Had my car towed out to these guys for a starter issue, supplied my own part and they took care of EVERYTHING for the best price in the state. Just want to thank all of the crew there they are awesome. Will recommend for anyone that has an expensive repair, give these guys a call first, they are really awesome. OWNER OF AN ACURA TSX

Ri
Review №93

Hondamans is the best mechanic if you in a Honda it Acura. Their mechanics know Hondas, yet are much cheaper than the dealer.We stores here on a whim about six years ago when we needed a new Hood for an old Honda Civic that got damaged from falling ice and snow from Snowmagedon. Hondamans gave us the lowest price by far to fix the damage.Weve used them multiple times since, always will before other mechanics. Even their oil changes are cheaper, $30 for regular and $45 for synthetic.The place is always very crowded, with a full parking lot and even using spaces from the place next door. But they are also quick fixing your car, especially with an appointment.The mechanics treat their customers well. They will review for simple problems without a charge. They will let you know what needs to be fixed now and what can wait an oil change or two.They particularly impressed me when they advised us that our car was not worth fixing. They could have fixed it for $3,000, but they takes us out of it due to age. Even if they just money by not doing it. Thats what you call putting the customer first!In the end we bought a Honda Odyssey, we considered other vehicles, but duck with Honda. The biggest reason we stuck with Honda was to keep using Hondamans. So, they are the only mechanic we will use.

Er
Review №94

They repair what is broken with high quality parts and always quality service. I dont take my Hondas anywhere else.

N.
Review №95

These guys are top notch, they are the only ones I trust to work on our cars. I tell everyone I know about what a great experience I always have when my wife and I bring our cars in for service.

Je
Review №96

I took in my 2008 Acura MDX for the 105K mile maintenance. They know exactly what they are doing and took care of everything that I needed. Honest and courteous... its tough to find that combination with auto services these days. I never felt pressured and they took the time to explain what needed to be done. Ill be bringing my Honda/Acura cars to these folks in the future.

Sh
Review №97

I always feel comfortable with this crew and they do fantastic work anf they look out for you when other places try to cheat u.

Al
Review №98

Never had a bad experience with these guys. Theyre all super friendly and very honest about what needs to be done and what needs to wait.

Su
Review №99

The short version: $300 and didnt fix my heater problem. They said it was fixed but had a note on the receipt saying this was the 1st attempt due to the cars high mileage. When asked about the note, they said they were just covering themselves whatever that meant.Once the car warmed up, I realized the heat problem was not fixed but by then, the shop was closed. This shop is so far and inconvenient from my house but they got such glowing reviews I thought the inconvenience would be worth it for a job well done. Given my experience, I am amazed there arent more bad reviews. Beside the fact that the repair was not done, these guys did not call me back, were brusque/almost rude when i did call.I obviously wont be back

Fr
Review №100

I have used the Hondaman for servicing my daughters 98 Accord and my sons 06 Civic. They are reliable, only do the work required and really provide top notch service at a very competitive price. I wish that they did VWs as well! :-)

Information
5 Photos
100 Comments
4.9 Rating
  • Address:8199 Ritchie Hwy, Pasadena, MD 21122, United States
  • Site:https://independentautocenters.com/
  • Phone:+1 410-544-0566
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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