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Certified Auto Repair Specialist
1280 E Walnut St, Pasadena, CA 91106, United States
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Certified Auto Repair Specialist
Comments
Br
Review №1

Allen was awesome with his accommodations. He also helped us meet a meeting to find a new place to live. He was also helpful on telling us how he was going to fix our car. He was very fair with pricing as well. Great experience for a short notice repair.Thank you Allen, you and your team are great A+Sincerely,Brandon

Ma
Review №2

Very easy to work with, great prices too. Very thankful for their help in assisting me when I needed a pre purchase inspection for a vehicle. Trustworthy and absolutely recommend them to anyone thinking about using them!

mi
Review №3

Ive been coming here for the last couple years and theyve been very professional and knowledgeable in what they do. I just recently had my rotors and brake pads replaced and they ran it by me how my rotors were worn down and explained to me that it would be a good idea to replaced both rotors and brake pads at the same time. It was squeeking too much and Im glad that I did.

Ab
Review №4

It but busy but overall great staff

Mi
Review №5

Allen was incredibly professional and took time to explain and point out all needed repairs and services and was upfront about the costs. As a woman, mechanics havent always communicated with me in the most professional manner ( e.g., choosing to speak with my husband or male friends as opposed to me about my car) so my interaction with Allen was a pleasant surprise. I will definitely be going back!

Ju
Review №6

They test drove my car then brought it back and put it up on rack right away. Then the main guy took me out and showed me what was wrong safety wise and wrote out what would cost itemized. I told them go agead with the work. They started on it right away and was finished by 11AM next morning. Very quick I was very pleased. Allen and Edwin were very professional and nice. Good job guys!

Di
Review №7

The owners are extremely knowledgeable. I have been using them for some time and they always do an excellent job.

Me
Review №8

He does excellent work he knows Porsches inside out I recommend you take your car here even if you have to wait to get it in

Da
Review №9

Allen and Edwin are both so friendly and knowledgeable. Ive been going to their shop for years and I always know my car is in good hands when I leave it there. This is the only place I take my car for service. Easy location and parking too.

Te
Review №10

Worst costumer service ever!!! They made us wait over 10 min. Just to tell me they could not help me because they were going to close soon .

Jo
Review №11

Ive been coming to Allens and Edwins shop for over 15 years, with over a dozen major repairs, one a complete engine replacement, and they are superb! They are both very nice guys, and the work is always done right, or they fix it for free with no arguments. They are very honest, and dont recommend unnecessary repairs. Theyve kept my Ford E-150 van working well since 1993. They are very popular, though, and you may need to wait an extra couple of hours for your work to get done when theyre busy, but its worth it.

Al
Review №12

Great little auto shop. Honest mechanics. I brought my car here for an inspection and they have me an assessment and walked me through the inspection Under the car. They do a lot of Subaru repairs too.

To
Review №13

Have use them several times Im a happy costumer. I usually buy my own parts and have them installed there. Reasonable price.

Ja
Review №14

Allen kept me up to date every step of the way, the cost of all items including labor, and even explained why he felt it was necessary to do x, y and z.I appreciate the high-level of professionalism! C.A.R.S. is now my go to for all of my auto shop needs.

Je
Review №15

I have always been treated with honesty here. Pricing is fair and they always thoroughly explain as well as show me exactly what it is they need to fix. They also show me all the old parts and tell me in detail what they had to do. Ive been coming here since 2017. Never had anything negative to say. They are always top notch.

K.
Review №16

TRUSTWORTHY. These are the first mechanics I have ever trusted. They will not ask to perform unnecessary services. They explain what is needed and why. Stop getting ripped off at your dealership.

Er
Review №17

After reading the great reviews that both Allen & Edwinn recieved I thought I would give Certified Auto Repair a shot. And I am very satisfied I did.Edwins professionalism was exceptional. He was honest and explained all the suggested repairs and cost options to me with absolutely no pressure. He showed me the parts that had been removed and replaced strengthening the trust any consumer would want in their mechanic.The work performed was timely and his prices were extremely fair. And now my SUV is running just like new. I will definitely be returning for any repairs my vehicles may need in the future. Thanks again Edwin!!!

Ko
Review №18

I came in for a pre purchase inspection. Allen was courteous, and thorough. He explained carefully what is and isnt tested and afterwards gave us a comprehensive run through including recommended repairs and how much he expected it would cost. Moreover, he asked us many questions about the buying process and gave us ample suggestions for how to negotiate and gave us advice to make sure we keep the seller honest and avoid buying a lemon. There was no pushing for us to come back once we have the car, but his professionalism makes him a front runner in my mind.

ja
Review №19

Amazing and friendly, I was so happy with my experience that I even left a tip because they treated me so well. They are honest and will show you everything their is that they are fixing, step by step. I will be going back when I need too! Highly, Highly recommend and the prices are right! I don’t leave reviews very often but I felt the need to do because I was very happy with the work down

ro
Review №20

I cannot speak more highly of this establishment. Fast, honest, and dependable. Clearly explains whats wrong and what needs to be done. Then shows you the parts, and tells you again why something didnt work. The customer service, and patience shown to those not mechanically inclined, is reason alone to use their services. When you include excellent work with value they hit it out of the park. Recommended them to my brother, and he is pleased as well. Give them a try-you wont be disappointed.

Es
Review №21

Allen has taken care of my entire family’s cars for about 15 years now and he has consistently been honest and extremely helpful about what we need and do not need. He always takes the extra time to make sure our concerns are addressed, his communication, transparency, and honesty go above and beyond what I have seen at other businesses like his. His thoroughness has been a source of peace throughout the years because we know the cars are always taken care of when we leave them there with him. Allen’s team has also always been very kind and educational when I ask questions. This place is wonderful and I would suggest it to anyone.

Ge
Review №22

...I appreciate the work Edwin, Alan, and the crew at Certified Auto Repair Specialist all do to ensure that my family vehicles are safe and running in as good of condition as possible. I trust their word and they have not let us down. Many thanks!

Co
Review №23

Honest and fair! Ive been coming here for years and referring my family and friends. They are very thorough in their work. They include a list of anything else that needs work, and prioritize it for me. I highly recommend Certified Auto Repair Specialists!

Ja
Review №24

Certified Auto Repair does excellent work on cars and always promptly. The staff in the office is very courteous and a pleasure to deal with.

Om
Review №25

Good mechanics.

Ru
Review №26

Allen & Edwin are very pleasant, professional folks to work with. They will tell you exactly what repairs are needed and the cost. You make the decision, without pressure, how to proceed. Their mechanics do quality work. Theyve taken very good care of our Mini Cooper.

Je
Review №27

I am a long-time customer at Certified Auto Repair because Alan and Edwin are efficient and courteous. I know little about automobiles, but I understand service. Certified Auto supplies service. I need honest, competent, and professional repair specialists. That describes what I found at Certified Auto.

Te
Review №28

I went there yesterday & Edwin was really great! I had an excellent customer experience there & my car is LIKE NEW! (Motor mount issue) My car was ready within a few hours! I am happy I went there!

Ka
Review №29

They are the best! My aunt & uncle referred me to them, they are walking distance from us to...I take my Prius in right when they open and literally the car is done within the hour! Wont go anywhere else!

Sh
Review №30

Great guys! They explain what theyre doing to the car, provide prices up front, and offer to give you the old parts.

Aa
Review №31

Alen and his team were very professional. They fixed a lot of things in my Kia, including the serpentine belt and brake pads, and gave me a reasonable price for it. Will definitely keep going here for any car maintenance.

Ke
Review №32

Allan and his brother are just awesome! Found these guys on line and decided to go in to get some work done on my car. The service was same day and they were super professional. They dont B.S. you because youre a girl.

pa
Review №33

Ive been a customer at this establishment since it began in I believe 2006. I have always gotten great treatment, great customer service. The work has always been excellent. I would highly reccomend Certified Auto Repair Specialists to anyone who needs expert auto repair.

Co
Review №34

Honest, dependable and fast - Certified Auto Repair has my repeat business for most anything I need repaired on my 24 year old car!

Ke
Review №35

Did a great job diagnosing and fixing my car.

Cy
Review №36

Ive been to this place at least 5 times both for my car and for my daughters car, and she is very bad with taking care of her vehicle..... Alan is very good at explaining what is wrong and what needs to be done, and if you cant afford everything like in my daughters case, hell tell you what can wait.I dont know what was wrong with the guy who gave this place a bad review, maybe it was him.

Ch
Review №37

I called in and checked to see if they would have the part I needed, (bulb to my prius) tjey did and told me to stop in whenever. Upon arriving they were quick to help me out amd got working on it right away. They took care of me in great time and they were very professional. I felt like they actually wanted me as a customer. Which sadly isnt the standard anymore.

Ja
Review №38

Ive been going to Certified Auto Rep[air for years. They are honest, as prompt as they can be with repairs, and very pleasant to deal with.

Jo
Review №39

Fast, accurate, friendly and professional car repair, plus good price ... Strongly recommended!!

St
Review №40

Alen is a very respectful person, I am only 23 years old, I feel very comfortable at this repair shop they always take care of my car:-)

Ax
Review №41

I got there at 7:35, those guys were already started working, not like other shops said they open at 7:30.People here are kind, and very professional.

St
Review №42

Go Here Great Honest Place!I have been to many repair shops before and always had the feeling I was getting ripped off. I came here after seeing the other reviews and thought id give it a try. Thank god I did. They took me in quickly and without hesitation. After my oil change was done they took the time to not only explain to me about what was wrong with my car but also took me to see for myself. I gave them the go ahead and work was done faster than expected. Afterwards they told me to come back after a week to make sure everything was ok, WOW what dedication, I have never been asked by any other shop to do that before. Certified Auto you guys are my new and only mechanics from now on!!!!

Gr
Review №43

Great price for oil change, they even rotated my tires, and performe a 25 vehicle inspection at no additional charge .i will continue comming to this place in Pasadena,ca

Ma
Review №44

Fast service at a good price

Br
Review №45

Fast. Friendly. And affordable.

To
Review №46

Honest and reliable service at a fraction of the cost from the Dealerships.

Au
Review №47

Very good mecanic and honest .

La
Review №48

1st CHOICE..

Information
13 Photos
48 Comments
4.9 Rating
  • Address:1280 E Walnut St, Pasadena, CA 91106, United States
  • Site:http://pasadenacertified.com/
  • Phone:+1 626-793-2220
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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