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Bar Harbor Auto Body
8201 Ritchie Hwy, Pasadena, MD 21122, United States
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Bar Harbor Auto Body
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Li
Review №1

I had an auto emergency when I was out of town and they were quick and amazing!! I would highly recommend them to anyone in the area! Great service all around!!

An
Review №2

I had my windshield replaced at Bar Harbor Auto Body. Mike and Chris were outstanding and very accommodating. They even gave me a ride to work after I dropped off my car! They went above and beyond each step of the way and delivered my car freshly washed and in great condition. And, of course, the work was perfectly done. Highly recommended!

Je
Review №3

After being rear ended I was in need of an auto body shop that I could trust with repairing my vehicle. I was looking for a place that was going to repair it correctly- not the cheap way with cheap aftermarket parts. They kept me up to date on everything that was being done with my vehicle, fought the insurance company on costs, explained all the repairs to me, and shined up my vehicle before giving it back. They were highly professional, did a high quality repair, and even helped point me in the right direction for going after the insurance company for the diminished value of the vehicle. Highly recommend!

Mi
Review №4

Mike and his team has done work for me for the last 7 years. I will not go anywhere else. They have done everything from custom work to accident repair and comes through everytime. Definatly treated and feel like family every time I stop by. Ive attached pics of some of the vehicles they have worked on for me.

Ry
Review №5

I’ve used BarHarbor now 3 different time and they are always exceptional. The little details like ionizing the cabin or just washing your car make their shop that much better.

Bo
Review №6

I am overwhelmed with gratitude. Mike and his team has done a stellar job on my car. The work is so neatly & professionally done. My car was in an accident, but Mike made sure after all the repairs were complete that my car looked as good as new! He constantly kept me informed along the way about the next step or part that he needed to order for my vehicle. I thought that was simply amazing because he went above and beyond to make sure I was assured that my car was in good hands and I had no reason to worry. Thanks Mike. I really appreciate all that you done. I highly recommend any and everyone I know to go to Mikes for auto body repairs.

Be
Review №7

Fantastic and quick service from start to finish. Highly recommend.

Ka
Review №8

Bar Harbor Auto Body was amazing to work with! They did a fantastic job on fixing my Palaside! Especially the auto tech Austin! My suv looks amazing and they did the work in a timely manner. I highly recommend this place to anyone who needs auto body repairs!

Br
Review №9

Mike and his Team did an amazing job fixing my car ! Now you can’t even tell that anything ever happened to it! They are amazing and were very professional! Definitely the only shop I will be t aking mine and my family’s cars to !

No
Review №10

Although we ended up opting not to fix our body work, it was because of the insight offered by the owner. This place was staffed in the shop at the desk and at the ownership level with very personable individuals, and we really appreciated the time dedicated to assessing our body work and what would have to happen in order to do the job right. His pricing was fair for the job to be done, but his professionalism showed through his willingness to turn the job down at our request for him to just do a simple touchup rather than fixing the issue properly. We plan to come back if our car ever has a situation where the fix is essential and not simply cosmetic, as we know our money would be well spent here in trustworthy professional hands.

Su
Review №11

Beyond excellence! Everyone there was so friendly, and ready to help in any way they could. Even though we had never been there before, they treated us like family. They advocated on our behalf with the insurance company to ensure that our van would be repaired properly. They were so professional, informing us in great detail of the work to be done. They went above and beyond to make sure that our van is as good as new... even to the extent of washing and vacuuming it! We will never go anywhere else again for body work. We cant recommend them enough!

Ti
Review №12

I’ve had a total of three insurance claims in which Bar Harbor repaired my vehicle. I am so pleased with their professionalism and quality of service. The owners were very attentive in keeping me informed of the status of my vehicle. As you can see, I received my vehicle back in top notch condition. I highly recommend Mike and his team at Bar Harbor.

An
Review №13

Great shop to take your car...treat your car like one of there own....family feel, like they generally care about you as a customer and try to give the the best experience they can....highly recommend you give them a try if you need any repairs...big or small go see Chris he’s the man

Ev
Review №14

They were so nice and took care of everything. My car was rear ended, had a cracked windshield, and I also got my tail lights tinted and rims done.Insurance was a huge pain but they made sure to get everything done with no issues. They even Delivered the car to me and took the rental back because I couldn’t get off work.

Da
Review №15

I had an accident in my Toyota Tundra, once I and case number from the insurance company that was responsible for paying for repairs, I search online in the Glen Burnie, MD, for a auto body shops. I found Bar Harbor Auto body came up with a excellent rating. Once I made contact with the owner Mr. Mack Davison and his manager Mr. Chris Rouse, they took care of my situation with my vehicle as true professional that they are in my opinion. Their communication with Insurance company to process the damage and repair through communication was excellent with myself, know all aspect of the vehicle, going into deep reserch what had to repair and the operation after everything was done. They let me know what happing and what my part was in the process. All in all I very happy with the performance. I recommend them highly for knowledge and technical expertise.

Se
Review №16

WOW!!!!!!!!! I really cant say anymore than that! These guys are superstars and true professionals who take on the headaches that insurance claims bring in order to ensure the customer is #1! After my car was damaged in an accident, I figured it was a great opportunity to have some upgraded parts installed at the same time and I would just pay the difference. Bar Harbor not only made it happen, but did it for less than a $30 difference from the original parts. I was so grateful b/c I didnt realize the logistics and paperwork that went on behind the scenes to make it happen given the insurance companys repair constraints. It was completely transparent to me, which was awesome. Again, Bar Harbor works for the customer! While my car was there, I also had them do an oil change as well. Figured, two birds, one stone. THEY CAN DO IT ALL! Once my car was complete, I COULD NOT believe the results! Better than new! Car is beautiful! And they even took the initiative to clean the inside of my car as part of the repair services while it was there!Down to earth people, who truly love what they do! Even the owner called me personally to give me an update on finalizing the work - wow! I CANNOT overstate the quality of service or work you get from Bar Harbor. It is the most COMPLETE experience youll ever have.Whether you need routine maintenance, auto detailing or body repairs, Bar Harbor does it all! And they are truly the best! SUPERIOR QUALITY doesnt even began to describe what you get. Go see Bar Harbor. Doesnt matter what you drive, they can work on it. It will be the BEST decision youll ever make for your vehicle! TRUST ME!

Vi
Review №17

The Best Automobile Doctors Around they can fix the unfixable!!

We
Review №18

Walked in to get a quote and even though my vehicle was a piece of junk, lol. He was very fair, professional and courtesy. He even took the time to show me around his shop and show me some vehicles he was working on. I was expecting a macco paint job situation and these guys are far more professional. Mike was pleasant and very customer focus. Some of the best customer service I ever experienced In my life. I may be making some moves on my dodge magnum just based off their service.

Co
Review №19

I just want to say amazing, amazing, amazing.,On 10/30/2019, From the start of my drive to Bar Harbor from Laurel Md., I was taken, With great directions, over the phone, (warm)., I got lost somewhere between Mountain Rd., & Richie HWY., Anyways I ended up lost, I called back, & spoke with one of staff members ( wife)., Who was very nice., I drove from Mountain rd. behind another great stranger who had me follow him all the way from Mountain rd., to Bar harbor. I was greeted with a warm welcome. I needed my Sunroof fixed on my 2005 Ford Escape, I had called around,, Bar harbor was very honest with me about the repairs to sunroof., I had already spoken to, The original company that first did it and was not please! with the tone of the person who spoke to me., After entering Bar Harbor office, I knew everything was going to be just find., I was so please! This office came to my aid, and agreed to drive my truck over to this company and stand with me all the way until it got there, it was service, and brought it back to there shop where I picked it up around 5:30 pm are later, The owner, wife and staff was still there and gave me another welcome as if they had just met me, for the first timer.Oh! and the end of the day, I was over joyed with my truck., Thanks! to Bar harbor and family. Also I would like to give the company that did my truck, a thank you as well., I probably would haven’t went back to the company, if it was for the greatness of Bar harbor and family.Thank You!Be Blessed!!CookieS.

Da
Review №20

Bar Harbor is the best auto body company I have ever dealt with and it is the only one I will ever deal with. The customer service, professionalism, and quality of work is top notch. In and out in 4 days and my car never looked better. Thank you Chris and Mike.

Jo
Review №21

You all did a Phenomenal job making my car look as good as new, and went above and beyond and I would recommend Bar Harbor Auto Body to others as well. Mike Davis, in particular, was very helpful and attentive to me. Thank you for making me feel like you cared for my Chrysler as if it were your own. I would like to thank you for prompt attention, updates, and fulfilling all of the needs of my car. The thorough explanation of the repair process was very much APPRECIATED. Glad to know there is a trustworthy Body Shop with kind personnel working on behalf of your customer! Overall, I enjoyed my experience with Bar Harbor and Im completely satisfied, and the car looks great.

Au
Review №22

It is a rare thing when companies go above and beyond, but thats the only way to describe the service I received with Bar Harbor. Fantastic service, and even better workmanship. My brand new minivan looked better after they repaired the rear-end collision damage than it did when I drove it off the lot 7 months earlier.Thanks guys!

Ba
Review №23

Excellent service and flawless craftsmanship! They have repaired my vehicle twice which had extensive front end damage. With both repairs, you could not tell that my vehicle had ever been in an accident. It looked and drove just like it did when it drove off the lot. I would trust these guys with my grandmother’s car. Thanks for doing me right! Barrett L.

Me
Review №24

They went above and beyond my expectations when I took my jeep in for repairs. Mike, the manager, was amazing and kept me informed every step of the way. Even sent me pictures on areas of concern. And to top it off, not only was the repair work great, they went the next step and cleaned all the mud from the inside and out.Thank you for making my jeep beautiful again!

Ry
Review №25

Very friendly place with great customer service. I had bumper damage and they fixed it making it look better than ever. Also got my headlights cleaned here. My lights were foggy and fading, they did an awesome job making them looked brand new. Could not be happier! Definitely recommend going to this place if you need repairs on your vehicle.

Da
Review №26

Incredible service and quality of work throughout the entire process. Mike and Julie were knowledgeable and customer-focused. I almost want to get rear-ended again so that I can relive the experience. Can’t recommend these guys enough.

El
Review №27

Amazing! My experience with Bar Harbor was far above any other customer service I have ever had with my vehicle or for that matter any other agency I have had to deal with as of late. They were personable, professional, thorough, honest, and my car looked brand new when they completed the service on it. I highly recommend them and when I say they were above and beyond, it is not an exaggeration!

Su
Review №28

Came in today for a estimate for my car and the front desk receptionist and mike took good care of me. They made sure I was okay and mike made sure I was Getting a good price also mike was explaining to me what has to be repaired step by step so I understand they are really honest and respectful they treat you like family. Thank you.

Je
Review №29

Mike and his team were so professional and helpful with my car repairs. I was nervous and unsure what to do, but Mike helped me make the best decision for my car and I. We ended up running the repairs through insurance. Mike was very diligent about following up with the Insurance Rep and he even got me a discount on my deductible! I was very pleased with the repairs done by Bar Harbor Auto Body and the great customer service.

Al
Review №30

I just recently had my brand new Honda Civic repaired at Bar Harbor Auto Body. I was so pleased by my overall experience that I had to share! The progression of the repairs to my car were clearly communicated to me regularly (pictures) as Mike and his employees completely restored my car back to its original state. Mike frequently took care of contacting my insurance company, making the entire process easier on me. He diligently checked through everything they did, ensuring everything was restored at the best quality possible. If you want thorough work done with excellent customer service, I would highly recommend Bar Harbor Auto Body!

Pa
Review №31

I have had numerous vehicles done with Mike over the past 7 years or so and the quality of his work is always fantastic. He is reliable, honest, and fair. He has a great company and he is easy to recommend to others.

Ca
Review №32

Great customer service. Estimate process went quickly and explained services. Car ready when promised. Could not ask for better experiance.

Al
Review №33

First Class Body shop. I work with Chris Rouse. The cool guys in the body shop did a great job on my F-type.

Fr
Review №34

If you want a body shop who truly cares about you and your automobile, then Bar Harbor Auto Body is the best. From the day I walked into their shop, the entire staff ensured the process was seamless. I could not have asked for a better experience and they have gained a lifelong customer.

Do
Review №35

Amazing customer service. Really looked out for my interests. My insurance company called them to have the scrap yard pick up my car before the insurance company told me it was being totalled. Bar Harbor pointed out the mistake to my insurance company and saved me a huge hassle. They kindly dropped me at a near by rental car company when I dropped my car off with them. They also did a good job with the appraisal and were just very pleasant and friendly. I would definitely do business with them again.

Ma
Review №36

I was referred by a friend, and had a wonderful experience. I dealt directly with Mike, the owner, and he was helpful and honest throughout the whole process. He even explained the process throughout each step. My truck looked great when they finished the repair! I definitely will be sticking with Bar Harbor in the future. No complaints here!

Ja
Review №37

Another day, another 5-star review. Seriously look around, no one gets reviews like this - these guys are doing something right AND you can support a small locally owned business. I got rear-ended so had some body work that needed to be done, and my insurance (Erie) was encouraging me to go their preferred shop so I didnt have to hassle with paperwork and would get a lifetime warranty....well, their shop didnt have reviews like this place. Plus after stopping by for a free estimate and talk with Mike, I could tell this guy would do good work and advocate for me. And he did. He offers the same lifetime warranty, and the only complication was that I either turned over my insurance payment to the store or paid them myself later (and cashed the insurance check). Mike still worked with the Erie adjuster on my behalf and got everything approved. His argument that my being his customer (and advocating for me and my vehicle) instead of Eries shop being a customer of Erie (and working to keep costs low) is very compelling and makes sense. Not only was the work quality and communication good, but I also had a little unrelated problem with my battery, and Mike gave me a new one for free in appreciation of my business. Top Notch and Highly Recommended!

Ra
Review №38

Love this shop. Very good work and will always fight with insurance to make sure everything gets done properly to manufacturer specifications.

Jo
Review №39

Got a paint job and a dent fixed making my car look brand new! Great customer service and my car was done quickly at a great price. Couldnt be happier. I would definitely recommend going here.

Ma
Review №40

Excellent customer service and friendly atmosphere. In and out in 2 days and my car never looked better. Thank you to Chris.

Te
Review №41

I have had the misfortune of wrecking my vehicle a few times, but Bar Harbor Auto Body has been there with me every time. Mike Davidson (the owner) and his team are incredibly patient, thorough and just overall a delight to work with. Mike was a great advocate with my insurance company to help me get the best for my car. A+ for service

Ve
Review №42

Bar Harbor Auto Body is the best in the area. Mike saved me hundreds of dollars by going above and beyond to find an A condition replacement door for my car through a salvage yard in Pennsylvania. All the other auto body shops I got a quote from wanted to perform the auto body work themselves for hundreds of dollars more. Thank you Mike and the Bar Harbor auto body team!

Ky
Review №43

Excellent quality work!!!! I brought my 2006 Acura TL into Bar Harbor Auto Body after I had been dinged in my drivers side quarter panel. I figured since I had my car in the shop anyway I would ask Mike if he could do some extra work. (repair old damage on rear drivers side door, smoke the tail lights & rear side marker lamps, and repair and custom paint the wheels) The repairs and custom work that his guys did turned out fantastic! I was absolutely amazed when I pulled up and saw my car. The damaged spots had been restored to look better than when it rolled off the showroom floor when it was brand new. When I brought my car home, my neighbor told me that he thought I had bought a new ride. I am very satisfied with the quality and workmanship of the work that Mike did on my car, as well as the ease of the entire process. (which can be a nightmare) He took care of everything from lining up the rental to communicating with my insurance company. I will continue to use this body shop for any future problems I may have, or if I want to get some more custom work done! I HIGHLY recommend this shop to anyone that needs accident damage repaired, old damage repaired, fixes to poor quality repairs, or custom work done on their vehicle. The quality and service are top notch. Mike and his staff make you feel like you are family! All I can say is Thank You!

Ka
Review №44

I have used their services several times. Being a mother of 2 sons, things just seem to go badly with them and cars. I have been so pleased with all the work they have performed. The cars are also cleaned nicely when we pick them up. Fast and so easy to work with. I highly recommend Bar Harbor.

Ch
Review №45

My husband and I have taken our cars to Bar Harbor Auto Body on several occasions for repair work to be done. Our experiences have always been fantastic thanks to the friendly and personalized service provided by their staff, especially the owner, Mike Davidson, as well as the highest standards of work performed to fix our repairs. In addition, Bar Harbor has always taken care of all dealings with other insurance companies, getting estimates, etc. which has made the task of getting our cars repaired so simple. We always recommend Bar Harbor to others we know when they ask for an auto body shop.

Co
Review №46

I got caught in a 4 car pile up and my brakes blew out. The owner, Mike, gave me a great deal and helped get things taken care of with my insurance. Mike and his crew got my truck taken care of and out of the door in an extremely quick and professional manner. When i got the call to come pick up my truck, I was amazed at how quickly it was done for the amount of work that needed to get done to it. When I showed up to pick up my truck, it looked as good as the day I bought it. I couldnt be happier with my choice to take my truck to Bar Harbor Auto Body. I will continue to take my business there whenever I need work on my truck!

Ca
Review №47

The Bar Harbor guys did an awesome job repairing the bumper on my C300! Their quality of work is spectacular, the paint matched the existing body perfectly and it looked even better than before. Total professionals.

Mi
Review №48

Bar Harbor is the best auto body company I have ever dealt with - and it is the ONLY one I will ever deal with. The customer service, professionalism, and quality of work is top notch. I met with Chris Rouse and Mike Davidson to discuss a myriad of body issues and parts availability on my minivan, including a persistent water leak problem that other pros wrestled with to no avail. Chris was able to secure several parts that were previously hard to find, offered meaningful suggestions, solved the leakage problem and fix many other cosmetic and functional issues, resulting in finished minivan that was in the best condition it had ever been in. In particular, they had to focus on a rear window problem that stubbornly resisted their efforts to repair, but Chris and mechanic Blue and others hung in there patiently until they resolved the matter. I dare say other body shops would have set fire to the thing in frustration, but the team at Bar Harbor are patient and very adept at facing challenges and winning results, as indicated by all of the excellent reviews. These guys are fantastic. They made me a customer for life.

Ty
Review №49

Exceptional customer service. Great turnaround time. Did an exceptional job on my vehicle; would highly recommend to anyone.

Sa
Review №50

I’m new to the Pasadena area. I wanted an estimate to repair some paint damage. I went here based on the reviews, and I had a super positive experience. I called 2 times needing directions (the shop is behind another building), and the lady at the front desk (Julie) was super patient and kind. When I arrived, Mike (the owner) introduced himself and took my car to inspect. To my surprise, he was able to buff out most of my damage, and after discussions we said it looked good enough to not need further work. Although I came in for something minor, the integrity he displayed on this small issue makes me feel at ease and that I can trust this shop for any of my automotive concerns. Thanks for your help, I’ll definitely come back for all my automotive needs!

Ni
Review №51

I brought my 2015 civic si in when I ran into a guard rail. The front left was completely destroyed and I was prepared for a long repairing process. The car was fixed completely in under 2 weeks. I could not be any happier with the service I received from Bar Harbor Auto Body. My vehicle looks better than before and the paint job was done very well. The communication between the shop and my insurance went very smoothly as this can be a time consuming process. I was treated like family here. Overall I had a great experience dealing with this shop and I would recommend them to any of my family or friends. 10/10 !!!!!!!!

st
Review №52

Multiple repeat, happy customer! Not only do they do great work, the owner and staff also acts as an advocate for you to the insurance company. Thank you for all your help!

Er
Review №53

Omg this place was awesome,,body man named Michael was very helpful and honest with his estimates,,,Thats what I look for in a business and when the time comes they got mine...thank you Michael

Re
Review №54

Very nice staff and Mike was very helpful with his advice and service. I would definitely come back if I ever had the need.

Ch
Review №55

Had my car repaired here last year after someone hit it while it was parked. Mike and his shop was recommended by my insurance and they didnt disappoint.

Jo
Review №56

They did a very good job.

Wi
Review №57

Very friendly.

Ro
Review №58

Very good service más perfect job!I Wall be visiting them again!

Ke
Review №59

Great work and even a year later it is holding up.

Mo
Review №60

We took our car to Bar Harbor after someone ran into the side of it and damaged the rear door and quarterpanel. Mike, the owner, greeted us and handled all the claim details with Geico and even drove us to the Enterprise car rental office right down the street. The only thing better than the repair itself was the personalized service! They sent us email updates complete with photos of the repair each step of the way and finished the repair in minimal time. The technician even noticed that one of my power windows (the one we raise and lower constantly so our dog can put her head out the window) was slow to operate and repaired it as well!!! The car looks like new again and we were thrilled with the service we recieved from Bar Harbor. These guys are awesome.

Ch
Review №61

I heard about this place after they did an iPad giveaway on Facebook over the holiday. I thought it was a scam, but after reading some reviews, I decided to check them out anyways. Sheesh this place is hard to find! I didnt see the sign at first and ended up turing in the wrong parking lot and had to do a couple U-turns. (Didnt really help my mood) I showed up with the expectation that I was going to be taken advantage of from the average auto repair shop stereotype. I was pretty uncomfortable for awhile, but the owner Mike was able to calm my nerves pretty quickly.He took me outside to look at my car with me, and explained everything out (I was more clueless than I thought). As he pointed out the different levels of damage, he explained the process behind fixing it (the hours, average price, and the necessary parts.) It really seemed like he knew what he was talking about! Looks like its going to cost less than my insurance company thought. Phew!As I was waiting, I saw the staff interacting with other customers, and it looked like they have been friends for years, which was even more comforting to see other people so trusting in them as well. Overall, Im glad I came here because they completely changed my perspective of auto repair. Hopefully I wont need to, but if I get in another accident, I will be sure to come here - and recommend to friends. Mike and the rest of the staff are great. I went from nervous and uncomfortable to calm and relieved. They really are looking out to take care of you, not themselves, which is still a huge shock for me. Thanks guys!

Information
41 Photos
61 Comments
5 Rating
  • Address:8201 Ritchie Hwy, Pasadena, MD 21122, United States
  • Site:https://barharborautobody.com/
  • Phone:+1 410-647-3424
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto glass shop
  • Auto restoration service
  • Car detailing service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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