This was one of the worst experiences Ive had at an Einsteins. I only received egg whites on the 2 egg sandwiches we ordered and barely any turkey on the other. The Bakers Dozen Bagels listed the bagels Id receive, yet I just received a random assortment. If I had known, I would of not ordered it. My son is allergic to sesame, and unfortunately instead of dealing with 2 sesame bagels, most of the bagels were everything bagels with sesame. The issue with this is it makes it harder to share the bagels with my son and most of the people in the house dont like onions or garlic on their bagels. Additionally, most of my bagels werent cut properly. And parts of a couple bagels are missing. And finally, I feel like the coffee wasnt brewed properly. The coffee tasted like chemicals. I love Einstein Bagels usually. I just moved in the area, and it saddens me the closest Einsteins Bagel to me is sloppy in their food service.

I ordered a lunch bagel sandwich about an hour ago, and as I was halfway through it, I noticed a white piece of paper sticking out of the other end of the sandwich. I slowly open up the sandwich to find that the deli meat paper was left on the ham. Wet, soggy paper. Paper that I’m pretty sure I was eating that whole time. I lost all appetite, and I couldn’t stop gagging for about an hour. Thoroughly disgusted and disappointed. Also, they messed up another part of the order as well. Sloppy job overall. If I can give 0 stars, I would.

I LOVE this place, best bagels in town! They have a variety to choose from. Great breakfast options, coffee, convenient parking and reasonably priced. 😁

Ordered curbside pickup yet theres no parking spots available on the entire street. Youd think the spots in front would be reserved for curbside if the option is available in app.Ordered at 12pm on a Saturday and they were already out of most of the good bagels, including the one I had ordered on the app. If youre always busy then adjust your inventory. From past reviews, it looks like inventory is an ongoing issue. Annoyed that I placed the order and drove over here just to substitute what I really wanted with one of the few options left.

Very helpful staff was our first time, and the lady that took our order recommended very well! Very yummy!

I know Saturday’s and Sunday’s are busy but you should not be running out of the popular bagels by 9:30am. Staff is always flustered too.Happens every time we go.Should prepare better please.

Everything about Einstein Bros. Is fantastic.... Except their prices. I understand that its in Park Ridge, and its residents have no need to be particularly frugal, but $35 for a dozen bagels and cream cheese after various upcharge, is quite steep.

Awful parking in the area. Had to walk a quarter mile just to grab a curbside pickup after paying at a meter. Only to find out they got my order wrong.I’ll use Panera going forward.

Great stop for a quick breakfast. The meal was affordable and service was quick. Meal was very tasty and the coffee was very good.

Absolutely not worth the money! The bagels I purchased via Doordash are the thinnest bagels Ive ever seen. I ordered them pre-cut, and instead of cutting these paper thin bagels down the center, which was probably an impossible task due to how thin they are, they cut basically a flap of bagel from the bottom side. This bottom piece literally looked like a flap of skin and was so small that i just put the cream cheese on top of the bagel and ate it that way. Go to Paners for bagels!!!

Waited 15 min for two toasted bagels with only 1 person ahead in line. There were about 7 people working at the time. Asked for a small amount of cream cheese on both bagels and I saw them put a large amount of cream cheese on my bagels and then asked a 2nd time if they were prepared with a light amount of cream cheese as they handed them off to me and said yes, they were. See photos.

Einstein Bros. is a good place to grab a quick bite. I love the asiago cheese bagels. You can get pastries, sandwiches, etc. and of course coffee. I like that they have vegetarian options. Its right near the Park Ridge Metra train station, and bus stops for CTA and Pace services.

Love the Asiago Cheese bagel with the Salmon flavored Cream Cheese spread. For a dessert treat, the Cinnamon Sugar with Peanut Butter and Jam is awesome!I usually eat mine in, then take a half dozen to go on my Bicycle. Famous Pickwik Theater next door

Love the brunch box!!! Always a crowd pleaser...

Excellent bagel and lox

First time here and they were out of eggs and everything beagles at 11am on Sunday. They should either put a sign on the door to let People know ahead what they are out of, so they dont have to stay in long line just to find out by the register that they are out of certain food.

I really like this place the food is great and the atmosphere is good. I always get Missy, Denise, Quita helping me they go out of their way to make sure everything is good, they are friendly and helpful. You need more people like them. I would give them more then 5 stars ✨ if I can. I recommend this place

Really good experience.

My family and I have been going here for years. Unfortunately my parents don’t always have the great experience that I usually do. My parents order a bucket and a half asked for 6 sesame bagels and were told they’re only allowed to 2 sesame bagels because there’s other customers, so what are they? Very unfair in my point of view, yes I understand that there are other customers, but they can’t they always make more bagels. My mother didn’t say anything because she doesn’t like arguing. But I am very disappointed by the way they were treated. I myself have gone and order half a dozen of sesame bagels and got them without a problem, so since when is there a limit to the number of the same bagel you can order.

Einstein Bros are some of the best bagels Ive ever had. So many amazing flavors to chose from, and so many great flavors of cream cheese. Woul highly recommend to anyone with one near by.

Incorrect order, poor service, always like this. Will go back to E B. In glenview

Very nice and helpful staff. It is also quick service. Definitely be coming here again! I love a good bagel and smear!

Great Bagels!

I am sorry about this misunderstanding. I was working on my phone on the review when something else came up and didnt have the time to finished it. What I was trying to write in the review is that I am a big fan of bagels, I have try them from different places and my favorites are the Einstein Bros. Not only because they taste really good but because they can last for over a week in the fridge, and still very good. Excellent service!

Stood ready to order and it took about 5-10 min for the 3 women working to acknowledge us even after making eye contact several times. Was very rude when she decided she was ready to take the order. She made our coffee and again stood and waited for another 5 minutes as she went off and cleaned something instead of getting our food (which was 2 bagels as is, all she had to do was grab them). Very disappointing, definitely need more training in all areas.

Bagels overcooked. Called order in and girl on the phone told me would you hurry up? I have a line out the door right now. I was outside and didnt want to go in with virus right now. The store was empty. Complained to company and they just said sorry and didnt say anything else.

I came here to get a bagel and I found the selection to be quite impressive. They have a huge variety of all different kinds of bagels but when they run out of a certain bagel thats it for the day. Its first come first serve when it comes to the most popular bagels and they are quite pricey. Expect to pay around $2 for the bagel and they charge close to $2 for CREAM CHEESE. I couldnt believe I was paying almost as much for the cream cheese as I was for the bagel. I do not think it is worth the money.. upwards of $4 for a bagel and cream cheese, no thanks. Not the best bang for your buck, its too bad they are so pricey because they are good bagels.

Best bagels ! Love them.

Went there multiple times. Always, many of varieties of bagels are out of stock. On a particular day, there are hardly less than a dozen left (less than 4 flavors) and they said they are the only ones left till rest of day and the person who makes bagels left for the day(another 6 hours to go before store closes) I was forced to take the flavors left and not the flavors I like :( . Avoid this store if you are looking for variety of bagels

Very nice place, excellent staff, This place is right opposite a public Library, so lot of students go here, I was studying in Library once and had gone for snack, i ordered a bagel and then realized that i had left my wallet in the bag pack in the library, I told the guy making it to put it on the side once he makes it, while i go get my wallet. Instead of putting it aside he just gave it to me saying Dont worry about it its on he House with a warm smile. This shows the quality of the place and how they treat their customers. I not only enjoyed the bagel with a smile on my face, but realized that there are still good hearted people out there.

The food is good but the staff does not listen when it comes to allergies that can make a person head to a local hospital. I ordered the specialty mushroom bagel that they serve with egg and spinach for my mom. I said that she has a sesame allergy and to please watch out. When we got home with our to go order her bagel was multigrain and not plain. We looked on the website for allergy information and it said she could eat that bagel. But since it has other grains and seed we were already concerned so my mom inspected it and ate one half. HOWEVER, she didn’t want to risk it and gave me the other half. As I was eating the other half I look at the spinach and there were two white sesame seed on the spinach. If my mom hadn’t stopped eating she would have had a serious allergic reaction and would have gone to the ER because of the workers carelessness. I am greatly disappointed with this because it seemed as if they did this on purpose because of the multigrain bagel (rather than plain) and the finding of the sesame seeds. Please educate your staff on allergy information and respecting customers.

If youre looking for a quiet place to get work done, that serves delicious breakfast, this is the place. I love their hazelnut coffee and always try to get a new bagel everytime! 🍞

Food workers are painfully slow. Cashier was was oblivious to the long line and continued to have a personal conversation with a lady he may have known or wanted to know. Also bagels are noticeably smaller now and cream cheese tasted funky. Never ever going back.

Um, bagels are life here. What else can I say. Call ahead of time for any and all questions. Its a busy spot. Parking is at a constant wave change as this store is located across from the Library and by a Metra station, not to mention its downtown Park Ridge, so you might get lucky, or not, never the less, theres always more parking around the corner. Dont let the competition fool you, this place stood its time on its fairgrounds. By the way, the bagels here fly off the shelves, so make it your early bird motivation to get up and get here before your morning commute, I find that its always more pleasant to sit in morning Chicago traffic with something delicious and fresh to your liking. And the staff here hasnt messed my order up in 7 years, and thats a record, seeing how Im a frequent flyer through these parts of town. Enjoy.

I have eaten here many times and cannot complain. The service is always excellent and the general manager is always working hard and keeping a smile on her face. Very tasty food which is always freshly prepared is another great quality about this tatsy establishment.

Slow and cold food. Worst Einstein bagels Ive been to. Place needs better staff.

There are bagels are so good. The six cheese bagel and the spinach Florentine bagelis to die for. Their danishes are also excellent

Great food and my favorite- Caribou coffee.Reasonable prices and a friendly staff.

Bagels used to be fresher and tastier ...still great bagels but a little less great than I remember.

Great menu and excellent service by pleasant, hard working staff.

Placed an order through grubhub for bagels for lunch. The order got cancelled after waiting for 45 minutes, with the delivery guy selected and almost there because the store stopped doing delivery orders at noon. The place was open for 4 hours longer. Do not trust this place for deliveries if you are ordering after 11.

Slow service... Place is dirty! Floors and sticky tables. Napkins placed by the the overflowing garbage trash can... Too bad as we like Einstein Bros Bagels but this location needs a new management and a major workers retraining.

Incredibly slow! I had 12 mins before my uber arrived and only one person ahead of me in line. I NEVER even got to order. This is the second time Ive come to this location. Last time it took 25 mins just for me to order and get ONE bagel with nothing on it.

I have tried calling on 2 separate occasions to place an order and the Park Ridge, IL location does not pick up the phone. How unprofessional! On another occasion I went on the store and placed an order and it was screwed up. I have even called the catering number and they have tried calling the store and no one answers. Does the district manager Francis know this is going on?

Love all the staff that works there . So nice !!

They had very limited bagel selection with the ones they had mislabeled. Order was taken wrong, had to go back up to get. Cream cheese, then having to get charged again for it. Went to get knives, were not any and over all, really needed someone to clean around the tables. Bagel was good tho! 🍩

Got a hot chocolate and it tasted like hot milk. Also, I was confused on where to order and where to pay... I was very disappointed for my first visit. And if I could do zero stars, I would.

This place is usually busy. Unfortunately they sell out on their premium bagels early. At least the hazelnut coffee is always available.

Apparently2 hours isn’t enough time to make 40 sandwiches,...Your loss,...EditJust talked to Dunkin’ DonutsThey happily took my order and said it would be ready in 1 hourWhich is good to knowCause heaven forbid you have a lunch time rush at Einstein’s,...

Good service, fair prices, and free refills on the coffee. A much better value than the Starbucks down the street.

In my opinion these are the best bagels around. They even have pumpkin 🎃 bagels and cream cheese this time of year.

Usually super slow but today was fast, correct and most important was that it was delish! South West bagel was so good!!

Very nice location, and excellent costumer service. the parking can be an issue

Bakers dozen for $7 great price/spinach Florentino bagel is awesome! The only thing missing is the customer service

Great New breakfast sandwiches! Always something new and delicious!

I only come here because its closer to the house than the Glenview location but holy cow man, this place goes CRAZY when it comes to adding pepper to their eggs and Farm House cream cheese spread... Its too much and makes it almost unpleasant to eat... I really wish they would ease up on the pepper, otherwise visiting the Glenview location, although further, is still the better option.__________New review... 9/28Still cant get over how rude the older woman is. She has no customer service skills whatsoever and it seems like shes miserable to be at work a long with every one else theyve hired. I dont understand why they havent cleaned house yet and hired new friendlier faces

Great service and good food

I am very disappointed with this small restaurant. I bought a hot chocolate and it only tasted like hot milk. The service was pretty bad too, the cashier was hurrying us to order even though we were the only ones in line. I won’t back to Einstein Bros Bagels... not worth my money anymore.

Theyre nice, but not the friendliest and you have to ask them to do everything, they dont ask you. Simple things like, slice the bagels.

Food is ok. Good location. Service is spotty.

Clean environment and lovely cashier. Was not approached on ordering my food (must be done before register).

Good bagels especially their Cranberry bagel my favorite

Outstanding bagels. So, so fresh, and always a good selection of them!!! :)

Nova lox is the best bagel ive ever eaten

Service is HORRIBLE! Went there and waiting 45 m-i-n-u-t-e-s for 4 bagel sandwiches! Im never coming back. The ceiling and return ventilation looks like it never has been cleaned. Disgusting.

Second to best thing about Park Ridge. ☕

Terribly staffed, always out of some bagels,very slow. I wish there was another GOOD bagel store in the area.

Rude staff, disorganized, messy. Basically sums up whole experience.

Regular Einstein but ran out of hash browns at 8:30am??

Great food and customer service

Love the bagels!!

The worst Einstein ever !!! So messy. Waiting time is 20min+ and serv people are not nice !!! Do not come here !!!

Delicious breakfast! Love their bagels!

The bagels are really good, but the one of employees are very hostile, I wanted a picture of the place for my instagram and she was so rude to say no....

Its when I fell in love with whatever type of bagels, with whatever type of cream. Mmmmmm ... Bagels 😉😆💙💖👍

Great selection and good coffee options.

Meh bagels, pretty good coffee.

Great place to start the day..

Great breakfast sandwiches!

I love it. Great Bagels

My favorite bagels!

Good value, good food and good variety.

Missed this place after I moved, came back and it was the same if not better

Quality of service has declined

Always a good experience

Needs to deliver to grub hub at all times, most of time my order is canceled

Best Bagels in town.

Great food... Horribly slow staff...

Best little bagel shop. Staff that knows you

Good bagels, ok service

Food is good....service is terrible, every time Ive been there.

Great bagels and sandwiches

Always a good bagel😊

Need more staff during busy AM rush

Fye

A breakfast tradition for our family.

Slowest bagel shop around, often out of bagels.

Awsome

Good

Don’t like the staff