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Say Ray
3251 Ash St, Palo Alto, CA 94306, United States
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Say Ray

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Cr
Review №1

As always, their service is efficient, cos-effective, and responsive. Their communication was excellent; the work was done quickly. Theyre the best.

Mi
Review №2

Wow, they must have thought I grew up in palo alto or had money spilling out since I own a volvo. Asked for labor cost to have timing belt/water pump on my C30 (I have all the parts would just rather pay for it to be done) after an awkward silence was told $720 for 4 hours being $180 per hour! The performance shop I go to to get ready for track days charges $150 an hour and gave me a 20% discount the first time I went. Seems like there was no fixed rate or anything did not feel like I was a valued potential customer at all. I’ll continue going to my preferred shop, was really hoping to find a regular daily driver mechanic with a decent wage but man this guy thinks he’s lightning mcqueens pit crew.

Ja
Review №3

Very quick with service and affordable prices. Highly recommend

Me
Review №4

Clearly the best Volvo mechanic west of Sweden. That is what i was told before i ever went to Say Ray, by another European car mechanic in Mountain View. I have never been disappointed. Honesty, fair prices and professionalism always. Im on my third Volvo since i found Say Ray because i dont want to find another mechanic. Its hard to find perfection twice. These guys are the best!

Th
Review №5

Peter and the Shop are Pros at what they do !!!Service is accurate and focused.There is so much to be said about finding an auto repair place that actually is trustworthy.... this is a place that is truly Trustworthy.They have been in the Volvo business for decades and now that they have expanded to Toyota and Lexus, all the better.If you have a Volvo of any age, bring it to Say Ray for the right care the 1st time !!!

Wi
Review №6

Great service, fast, friendly and reasonably priced. What more could you want?! Thanks for taking care of our car!

Ca
Review №7

As long as I can remember Say Ray has been the GO TO place for Volvo owners out of warranty. In my last in warranty check up on my 06 S60-R the dealer found about $7500 in wear items that needed immediate service for safety. I got a second opinion from Peter at Say Ray and three years later, most have been taken care of as necessary for about half that. And the car handles like new. Struts on an R are critical. They were still safe but not tight when I finally replaced them.

Ch
Review №8

You cant find a better place on the Peninsula to take your Volvo. Much like you want the best General Practitioner to see your children, we have always preferred sending our Volvo(s) to Say Ray. They are amazing in their work, honest, and up-front. I have never been hassled or let down, and even though we live in Washington State, I am sure that we will be driving through Palo Alto to be sure that our cars have their annuals done by Say Ray. Look No Further.

Ro
Review №9

He will give you a straightforward assessment and explanation of any problems and offer his proposal and pricing for each option. Simply the best!!

Th
Review №10

Ive been going to Say Ray since 1990, and tried other mechanics in Palo Alto too. Ive never found more honest and competent mechanics anywhere. They will not do a job without discussing the upsides and downsides first--great at explaining things. I wouldnt go anywhere else for my Volvo or Prius.

Li
Review №11

Say Ray is one of the best shops in the area, the only thing is they only work on Volvos. So if you have a Volvo, you better take it to say Ray best Volvo mechanics in town!

Su
Review №12

These guys are the best!! They are not only thorough and effective, but actually honest! Ive been taking my Volvo there for 7 years, and will never go elsewhere.

Ru
Review №13

Say Ray has given my Volvo and me the best care and overall service that I can imagine, for many years now.

B.
Review №14

The BEST Volvo repair shop in Palo Alto. Fair, prompt, customer focused and knowledgeable. Timely, responsive, sensible and personalized service, again and again. A great place to do business for practical Volvo owners.

S
Review №15

Weve been going to Say Rays for 10+ years. They are beyond trustworthy and very reasonably priced. I wont take my cars anywhere else.

Da
Review №16

Ive used Say Ray since 1989 to service my four Volvos. Theyre at least at good as any dealer Ive dealt with - and often better. One of the dealers I occasionally use wasnt able to do a particular test because they didnt have a tool that Say Ray does. The people at Say Ray know me and my Volvos and what my priorities are. They tell me about things to watch for the future and dont automatically assume that every defect needs to be fixed / replaced.

Me
Review №17

I continue to buy Volvos because Say Ray is a superb shop that specializes in Volvos. I am always pleased with the honesty and professionalism. Peter is very helpful with questions unrelated to cars brought to him. This shop is a gem. I hope they stay in business forever!

G
Review №18

Timely, knowledgeable, and easy to work with. My family has three Volvo cars and all are serviced here. Couldnt be happier with the reasonable pricing and service received.

An
Review №19

Hey Say Ray services Toyota and Lexus in addition to Volvo. I have been taking all of my cars to Say Ray for over 30 years. I started with my 1982 Volvo DL I bought for $1. Now they provide service for our Toyotas.

Ed
Review №20

As usual, our cars run and shift really smoothly after your service. Whatever you adjusted makes a difference. Weve been happy customers since 1976. Thanks!

Ma
Review №21

Say Ray completely exceeded my expectations for Volvo service. They told me exactly what to do to solve my Check Engine Light problem, and made sure I didnt spend any extra money on unnecessary repairs.

Jo
Review №22

The best Volvo mechanic in the area.

Ch
Review №23

This place is awesome. No up sell and they take great care of older volvos.

Am
Review №24

I have been taking my cars to Say Ray since 1969 - 43 years. When I was out of state for 7.5 of those years, I called them for help with my car and they were always responsive. I drive from Pacifica to take my car to their shop in Palo Alto. Would never take my car anywhere else!

St
Review №25

Say Ray has been providing excellent service to my 1996 Volvo since it went out of dealer warranty. They know Volvos!

Information
2 Photos
25 Comments
4.8 Rating
  • Address:3251 Ash St, Palo Alto, CA 94306, United States
  • Site:http://sayrayautorepair.com/
  • Phone:+1 650-493-8480
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–4PM
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:7AM–4PM
  • Friday:7AM–12PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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