Town Center True Value Hardware embodies what a hardware store should provide to its customers. Normally I’d go into a neighborhood hardware store and ask a simple question like if they have XYZ, and the store representative will take me to where such item might be and if I’m lucky stand there and look dumb, like me, at the shelves. Not at THIS store! Not only does this store employ caring individuals, but people that want to know what I’m trying to accomplish if I don’t know what I’m looking for, then give me intelligent options to solve my problem. This team not only understands their product and their customers, but they also understands what it means to help customers solve their challenges. Well done, and you have a customer for life, my friends!

Very helpful staff. Cherry was exceptionally helpful.

Fantastic store with absolutely everything. I like to tinker and the giant selection of nuts, bolts, screws, knobs, brushings, spacers and........ You get the idea. If you need an old school hardware store with modern convenience and great service it really is True Value.

In all my days I have never exp. the professional help looking up material as a lady came up to assist me she knew where every item I was looking for and I never got her name but she deserves a hi salary and she also took my friend to completely different items and had her all items filled in min. Great place to shop for sureThank you manIt was Sunday May 23 so I hope the lady receives thisJesse Hanson

Great place to go to if you just want to buy a couple screws you could buy them by the pound or by the peace you dont have to buy a whole box if you dont need them really knowledgeable people there always have a good experience every time I stop bythanks guys

Supervisor service clean hardware store. Pleasant and helpful staff.

Another great visit.Salesman sat me down and showed me how to install these new type electrical plugs.Can u imagine them doing this at the BIG BOX STORES? The best hardware store in the desert.Hands down!!!

Great local hardware store. More convenient and friendly than Lowes or Home Depot. Has most of what the average DIYer will need.

Great old time service, staff knows where everything is...what a pleasure to go here

This is my go to hardware store. The people who work here are extremely helpful. Ive bought everything from paint to a wonderful set of patio furniture!

Have tons of hard to find fasteners and bolts and an overall good selection of things. Saves me the hassle of driving to Home Depot which is fine with me.

New business for the shopping center. Very welcoming

Another retailer I didnt know was in the area. I popped in for some drip irrigation items and received excellent help. Thank you.

Called ahead of time to check if they had what I needed, which no other places in town did, and they did! Walked in and was immediately greeted by the cashier who asked if I needed help finding anything so I told her what I was looking for and she quickly called up James who directed me exactly where I needed to go and quickly! Overall great experience and friendly staff!! Visited 11/16/2020 at around noon.

Thank you Nina for all of your help! You knew exactly what I needed. I was very impressed with all of your knowledge. 5 stars are for you.

Super helpful. So different from other hardware stores.

I have visited the store on a few occasions with my dog and the staff is very pleasant and helpful, one staff member even gave my dog a treat. I love that the layout of the store is open and organized and not cluttered like the other local hardware store. On one occasion I purchased a bit more than I originally came in for and a staff member helped me to my car, what fabulous service. It’s wonderful to have another hardware store option in Palm Desert.If you’re at the cashier and thinking of buying those Tutu tortilla chips on the far right side, please do, you won’t regret it. They are from a local business and super tasty. I grab a bag every time I’m in store.

Absolutely love this store. Seems like no matter what weird thing I need, they have it. Everyone is so nice and so helpful as well.

Great local alternative to the big warehouse hardware stores-- you can actually find someone with ease and theyre happy to help you find whatever youre looking for!

Went there looking for part. Waited close to 10 minutes for clerk to finish her conversation with another customer. Conversation was about a mutual acquaintance had nothing to do hardware. Clerk didnt even acknowledge me as I stood right by her.Wow Im a local contractor wont be coming back unless Im desperate. No great loss to me... Especially since items are a little over priced and the product quality seems to be lacking. True value isnt what it once was... Too bad

Great new hardware store in Palm Desert. Large store. Staff has been very friendly and eager to assist. Great to have another option in south PD and Rancho

Store layout great Staff too.

Knowledgeable helpful friendly staff.

Shopped here yesterday and the service was great, the store well stocked and had a very friendly and helpful staff. What a nice option in Palm Desert off 111. Will be back!

I love hardware stores, and this one is well laid out, items are easy to locate, and the stock is wonderful-- especially the power tools! They have all the brands I love!

They are the best

Great supply place for do it yourself types

Extremely helpful staff

Great customer service! I will be back!

Expensive but good selection!

So helpful the staff