Clean. Quick - like all Ralphs stores,, a bit pricey though.
Very good price on my specific item today.Great customer service by Cody and cute bagger girl.
Water Water Water. Clean, well marked.
Ralphs has very nice staff and you can always find help at this store. Also they have a wide variety of foods!
Quick stop to get a Starbucks only no shopping took place. Very nice store and one would enjoy shopping at if lived in area. We were strickly passing through the area
Consistently a good experience. Clean, upscale store. Employees friendly and enthusiastic. High standards. During the pandemic they are still amazing. Great store!
You have to actively watch them pack your bags or they will miss something. Last three trips at least one to 3 items were missing that I was charged for.
I almost forgot my white claws today and the cashier was kind enough to find me on the Starbucks line!!! Thank you Ralph’s for always providing exceptional service!
The Manager, Angie, along with several employees, helped me find my phone which was left ar this store 2 hours before. Angie went way beyond the call of duty in assisting me. I am so grateful to everyone who came to my rescue.Marilyn
This RALPHS is wonderful...the deli is well stocked and the personal could not have been more helpful . Handing out taste samples to all, so you know the quality of what you are buying. Great location for locals and visitors. All departments are well stocked and well trained personal. You should be happy,if not the manager is always there to help...this location is on the corner of. COUNTRY CLUB AND COOK - PALM DESERT CA.
The ribeyes roast are cut off the bone and the butchers take out the meat closest to the bone.
Ive gone a few times to this Ralphs store. The last two times the cashiers have been rude.The gentlemen in the fruit/ veggies are very customer service focus. Even the ladies walking around the store very helpful. But the cashiers need more training on how to help their customers
The deli staff was rude at first. They should acknowledge their customers in a friendly upbeat manner. The cashier Erica was awesome! Very friendly, and positive. Loved her!!!! Prices are good. Lots of bargins. Overall nice place to shop.
Big thanks Ralphs I truly inspired to the grocery shop with their entire staffs. They were so friendly and helpful to the costumers. Fruit were fresh and meat as well.
Great products..Great deli/ppl.Great produceToo Many Rude Cahiers..
Would be nice if they mention Starbucks closed at nine. I drink my Starbucks at 4 AM and guess what by the time we got there at 9:30 it was closed. Tried numerous numerous times to call the Starbucks extension as well as produce meat etc. and no one in the dang store answered. It would be nice if you knew anything about honest communications
SUSHI was FABULOUS!! ****** I ordered 2 giant platters and hand picked which ones I wanted. Beautifully arranged and super fresh and delicious!! My upscale guests loved them.
Typical grocery store. A nice selection of wines, produce, flowers, and bakery items. Its a good idea to have the discount card.
Love the store layout. Cashiers always offered the store courtesy card for discounts for our short stay. Open at 5 am was great to shop early before daily temp rose to 85.
The checkout teller was extremely rude to my wife today! At the till my wife informed the teller her card was a credit card, and his response in an irritated tone was Im going to have to make a trip to Canada to find out why you people insist on telling us what kind of card youre using! To that he was told, it is to differentiate between a credit or debit card. His response was a terse, We Dont Care! Thank you for making us feel welcome in Palm Springs!
Very friendly staff!! Kudos to Michael- cashier up front- always so friendly and polite!! A great store that we frequent often!!
Nice place to buy food at reasonable prices in Palm Desert. I go here to get the stuff I cannot get at Costco. Friendly people and a well run business.
Very clean and well organized. Fresh produce and deli. Great customer service and fast check out. Thanks for having such a good store
Produce dept is as always well stocked with fresh fruits and vegetables. The people stocking the products are knowledgeable and helpful. The cashiers are always pleasant and helpful. Everyone is doing a great job.
Thank you for the electric shopping carts. My mom has trouble walking now and she really needed it today, we couldnt go to the park. Please accept the highest rating I can offer and make some nice shade for the electric carts outside and an override power switch connected to the circuitboard to shut off when outside of the range of the parking lot. Take care you guys!
For the most part the selection/quality of goods and the prices are good. The front end however, must not get any training at all. How stuff is bagged is just ridiculous.
They do not close at MIDNIGHT! Almost got kicked out the store before I could get my nacho cheese. Grocery stores appreciate your business in big cities. In small cities they are just trying to get to sleep before another hot days work in the middle of no where!
Horrible Customer Service!!!Absolutely Atrocious!!!Incompetent Workers!!!Rude workers!!!I guess I Shouldnt be Surprised...Ralphs is Krogers...Frys is Krogers...99 percent of Those stores Ive been to have been Horrible, Run down Stores with Horrible Customer Service!!!
Excellent large store with everything you want! Starbucks is in there and a deli and the best bakery around. Salad bar, cheese station, its outstanding. Easy to park and friendly workers.
Good customer service everything is usually stocked up!
Nice store. Fresh fare extras are great!
Great selection, great prices. Produce is amazing and staff is always friendly.
Mandy...she is the bomb.... maybe she is new???....I have run into grouches there b4..almost stop shopping here..she was professional ..so friendly and happy...The rest of my day will be great due to her great attitude... please DONT transfer her....
Crowded. Self check out machines now installed.
A hispanic male cashier here is a passive-aggressive rude Narcissist if you are shy and quiet because he cant suck your energy out of you like a parasitic leech. And the young guys who work in the seafood dept need to have management teach them customer service skills or fire them because they are rude, have no self respect, and hate their job.
Awesome grocery store. Huge selections of everything. Well laid out. Large produce department. It is the place to go for groceries.
Nice set up. Produce looked great but I didnt notice many organic choices but I was a bit rushed
As far as Ralphs stores go, I tend to love them. This one is just ok. Couple of problems stand out. First of all the Marriott across the street has apparently made some sort of deal to use the auxiliary parking to the store. This adds several hundred cars at times in a parking lot that is already not easy to get out of or in to. It also means that employees from the Marriott are routinely streaming across the crosswalks at country club drive, making and already busy street back up for no great reason at peak hours. In addition to this there is a timeshare on the other side also constantly streaming in wandering travelers. Im not saying anything bad about this; but from a shopping standpoint, it makes the store constantly crowded, makes the lines slow and leaves the entire store with a lack of flow. The lanes are smaller than other Ralphs, making it feel even more tight. Their quality is good, as most Ralphs in the area are, but if you want a considerably easier, faster, nicer store use the Ralphs on Washington Street in Bermuda Dunes.
Many of the items are overpriced, and they dont have the family size of things like cereal. It is a very clean store well-kept well-managed and everything looks very good. Its just they have a small amount of everything
Neat, Clean helpful employees. Nice produce and meat section. Starbucks is also inside.
Love the store, but customer service is not the greatest. We were visiting (not California residents) and more than once we encountered employees reluctant to give us the discounted announced prices. Whats the big deal? One of those even made other shoppers wait while we filled out an application form before she would! Cmon, theyve got nothing to lose!Those who did, simply swiped their own cards to help us out. Some people just need to chill!
I like to shop here, as the store is always well stocked, has good sales, and the management and all who work there are friendly and helpful.
This is the best Ralphs I have ever been in. I have traveled 45 mins to get here sometimes it is that good.
Ralphs is a great store. Everything is fresh and easy to find. The staff are very helpful and friendly.
Good selection of fruits and vegetables. Shelves are always full and if you need anything at all, they bend over backwards to help you!!!!
Great store. I love shopping at Ralphs on Cook and Country Club. Always clean and love the friendly employees.
Avery over priced market. Coffee creamer in vanilla flavor only comes in a small container at a high price. If you asked the store manager to order you a larger one he will tell you its a corporate decision. Making Ralphs corporation very greedy and they dont care.Lets take bread at $5.00 a loaf or why is chicken more expensive than beef?Ralphs now sells gas, only one person working at the station with no soapy water to clean your windows no paper towels and trash over flowing.Awful service and everything over priced!
Love selection of deli, sushi bar, cheeses, gluten free zucchini muffins and misc. Saturday evening is stocked the same as daytime.
Great service friendly staff. A little pricey. But worth it.
Love Ralphs! Employees are super friendly, and its always bright and clean. Great produce and deli 😀
People are very helpful a nd very nice. I love this Ralphs and have never had a bad experience.
Clean well organized grocery. Helpful and friendly employees. Hot food available, great deli service.
Great selection very good prices especially on fresh fruit and vegetables
Always a pleasure to shop.Cashier Justin G is friendly and efficient.
Went to starbucks.. lovely people and had a breakfast sandwich & frappachino to start my day. Yum
This is a magnificent store in a great location immaculately clean. The staff is very friendly and very efficient very quick one of the best Ralphs around.
Fast friendly service, good quality produce and a very clean store. I took off one star because prices are quite a bit higher than my usual grocery store, but I would definitely shop here again.
It was clean. Well stocked. Good clearance items. Fresh bakery rolls. Cashier was friendly. Good trip.
Chill place right across the street from the Marriott, it’s a Ralph’s so pretty much what you expect.
Ralphs always good. Beautiful produce meat & deli.
Something for everyone in the family to do from 0 - 100 every one
Typical super market offering food and a lot of other stuff
Always great, friendly service. I go there mainly for fresh baked bread -- really good.
This is the best Grocery store in these parts. With a great Deli department and very friendly people throughout the store. However, it does have its share of problems from being a Kroger store (Understaffed and cutting corners.)
Extra staff on duty to answer all of our questions Christmas shopping was quick easy and everyone was dressed in Christmas sweaters and Christmas attire it was wonderful
Great store. Recently remodeled. Near vacation condos/time shares
Love the takeout fried chicken and mac n cheese....and be sure to get a Ralphs card and buy your six bottles of wine/spirits for 30% discount!
Great service to complement great food. Try happy hour, well worth the effort.
Good prices. Clean store. Good selection. Staff is very nice.
Staff is friendly and helpful. Great sales prices, feels like an old fashioned neighborhood grocery store.
Busy, busy and busy. Lots of Christmas shopping today. Lots of big dinners planned.Merry Christmas.
703-464-61-27-8-69Shopping was a pleasure. Alyssa D was very nice and helpful.Made my day.Many thanks,Hope Watson
Smaller store than normal. It caters to the Marriott and timeshares nearby. Selection is expensive and at times non-existant. However the staff is always pleasant to work with.
Nice store
Love this store! Great selection of produce, deli, really everything. Wish it was by my house.
A little on the pricy side, but convenient and clean. Some good booze deals if you buy in large quantities.
Starbucks holiday drinks buy 1 get 1 Happy Holidays
Very nice store. Looked new. Great selection of products.
Probably the nicest mainstream grocery store in the area.
Very neat and organized store. Staff was ok. There’s a Starbucks in there! Yay. Needs more vegan food items.
Visited several times on our vacation. Nice place!
I love this store and I drive the extra couple miles to avoid having to go to Albertsons. Im taking one star off for them closing their 24-hour store on cook and 111.
Always friendly staff. Great customer service.
Brian M. went above and beyond to provide excellent & exemplary customer service.
Very busy but still received fast check out.
Easy to find things. They just redid the store in the spring.
Good selection and pleasant service, just nothing incredibly special, but booze is in high supply.
The staff were very nice and the food selection is pretty good at reasonable prices.
Nice store, good layout. Good location right on Cook. Great for picking something up quickly.
Pretty good overall, staff helpful, they never have enough cash for a decent cash back, but they get 5 stars for the staff.
Groceries were easy to find, fair prices, knowledgeable staff was helpful.
Always my favorite grocery store even though they closed our favorite store in Indian Wells. Good variety, quick checkout.
Beautiful store, I could shop here all day!
Theyve even started handling fat-free half-and-half in their own container at my request
Always friendly staff!!! Food always fresh. .
Great super nice staff. Dude with the long hair is so helpful
Love that there are always several cash registers open.