We love this place. The people was so good with our little girl. Was able to answer all my questions. They seem to know she was scared. I love how they explained it to her. 😍

Quick and easy! Didnt feel a thing and plan to go back for a couple more ear piercings.

The girl that pierced my daughters ears was AWESOME!!!

I just got this & I love it!!!!#10KJesus

Best prices ever

I have purchased earrings for my girlfriend from this stand before with no problems but this time i had a horrible experience.I came in today only wanting to get one ear pierced. I did not get the woman’s name because she did not return the receipt when she gave me my money back, but the larger woman with glasses started to give me attitude all because i wanted to change the earrings i picked out to be pierced. I understand we had to go through the whole process of ringing me up again, but nobody asked for those unnecessary facial expressions and attitude she was handing out. She still wanted to charge me over $50 for one ear. I would rather spend my money somewhere else like at real tattoo shop with real professionals that will pierce your ears stress free. I did not even trust the woman to pierce my ear in fear she would retaliate somehow by sabotaging my ear piercing. I wish i could give no stars to this fine establishment. I hope this stand closes like the rest of the stands in the soon to be vacant mall you call Westfield.

I would recommend this place to anyone but after the pandemic their new employees have bad customer service rude doing each-others make up and gossiping .

Meh

Great friendly service!

I love the jewelry I work all the time they are awesome

Nice kiosk, good basic jewelry selection

Got my ears periced at clairs 5 months ago. No problem, quick. Ive since then gotten a piercing infection from incorrectly re inserting my original earrings(the ones they pierce you with, with the needle post). I go back to Claires today to get a replacement pair of studs with the flat post in stainless Steele or titanium (because I have nickel allergies. I explained to the MANAGER my situation and she pointed me to a pair of 14k gold for their high quality and she did indeed see the infection. Her care instructions were to leave the infected lobe open (no ear ring) for 24 hrs, let it heal a little and then force the earring back through the then healed lobe or to leave it out completely, let it completely heal (with the infection!) And come back to get it re pierced. This threw me off because that would create a cyst in the lobe healing the infection in(basically sealing it in). We preceded to checkout she suggested I buy their ear care solution. My grand total at this point is $45 (1 pair 14k gold earring and one bottle solution). She makes it a point to let me know on that pair no refunds. I say okay because there would be no reason to return them. Done, card swipe, outa there.Now the fun part, I go to the food court restroom to put in my new high quality gold esrings. They are the piercing earrings!! With the needle post! Frustrated, I return back to her at Claires for a refund. She clearly was not listening to my situation with the needle post! Ugh fine just give me my money because I told you what I did not need and you sold it to me anyways!She tells me, all bubbly, that I cant return them its store policy the computer wont let me I ask if there is a manger with an override, she is the manger, great. She continues to offer me store credit on $44, but we already went over the other options and there were none that fit my situation and I still need to buy a pair of flat post studs for my infected and irritated ears. After ignoring me to answer the phone while shes helping me she takes other customers like Im going to go away or something. I stand my ground, give her glares puff my chest, Im irritated! Finally she types around on her register for a SECOND and boom refund.This Claires sucks, their manger has terrible customer service and very poor health knowledge about piercings. DO NOT GO HERE.So after ALL that Im back at square one. I see a Kay jewlers, tell them my situation, they cant help, thats fine at least they are honest, they point me to the piercing both down one level called PIERCING PAGODA. Oh my holy grail! The girl here was very knowledgeable, sold me a two set of stainless Steele FLAT post studs for only $12, a bottle of solution for $2 and a nice warranty for $2. She was surprised to hear the infection care instructions from Claires manager because of how unhealthy it was. They do piercings there too. Im going to PIERCING PAGODA for my next piercing. You should too :-)

Dont go here EVER & if you want your money back because your necklace breaks 2x within 2 weeks be prepared to wait 3 weeks for a check, yes a check even if u pay cash ... poor attitudes when your not satisfied with cheaply made jewelry!!!

Good service

They gave me herpies

Very friendly people !!!!