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First Call Security and Sound
44100 Monterey Ave #216R, Palm Desert, CA 92260, United States
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First Call Security and Sound
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Er
Review №1

First call security a company of profesional dedicated to protecting your loved ones. They use the same products they sell on their homes, so you know they only give you the best. Andrew bond seeks to give you peace of mind and total security. He takes the time to ensure you, your family, and business will be protected at all times. It’s not just a security company it’s a company that cares, that will put you first. They protect you how they would protect their own family.

Je
Review №2

I recommend Andrew and his team at First Call Security. They are very professional and experienced in their field. No job is too big or to small for them. They have the best equipment for any job.

Jo
Review №3

First call security give peace of mind for the best value I have ever seen. The cameras actually can see license plates and burglars. Cameras are useless otherwise! Great great company!

As
Review №4

Pete at First Call Security & Sound is the best! Pete is helpful and is great to work with. I highly recommend First Call for any of your needs!

Jo
Review №5

Great, profesional company! They rewired cables that had been poorly wired by someone else. They were profesional, clean, efficient, and timely!! If you’re looking for a company for your low voltage needs, look no further!

Co
Review №6

First call security and sound is a must have. The safety I feel with the security systems the have in place is amazing. Also being family operated makes it a huge plus in supporting the valley!

Ar
Review №7

The integrity that this company shows is unmatched! If you are looking to feel secure in your home or business look no further then the superb care that First Call Security and Sound offer.

Je
Review №8

Andrew is a leader with integrity and will work hard for your company.

Ka
Review №9

First Call Security is the best! Working with Pete and staff has been a smooth and effortless experience. Our community is quite large and our security needs extensive - they have gone above and beyond to ensure our homeowners safety is of the utmost importance! I highly recommend First Call for all your security needs!!!!

Kr
Review №10

First Call is the best company for your security needs... Pete and his entire staff has our safety as there number 1 concern, I totally recommend this company for all home and business of any size

Vi
Review №11

We had a great experience with First Call Security and Sound. We had just moved into a house and although it is a pretty quiet neighborhood, we wanted to have the peace of mind knowing that our home is protected. When we moved into our home, there was an existing system, that wasn’t working. I called First Call and they were came out the next day. We had a great experience with the technician and he got our system up and running with a new keypad. He explained all the new features and made sure we were comfortable with the system. We would highly recommend First Call.

Ch
Review №12

Chris and his team are very professional. I was really happy with the security cameras for our business. The quality of the images is very impressive. Any questions I had Matt was always available to help troubleshoot.

Sa
Review №13

I love the fact that this is a small family owned business. When I call I get a response within minutes, yet there knowledge can get any job done no matter how big! First call will always be my go to for all my security and home automation needs!

Ki
Review №14

This family owned business is filled with integrity and mentoring the next generations! They equip and educate all of their customers with the most up to date systems.

Sh
Review №15

First call handled two basic installations as though I were the most important customer that day. I received 5 star next day assistance from Pete, and the tech Juan followed all the safety precautions required today. Great job. Very happy from phone call to install!

je
Review №16

Talk about amazing company and people. This company has an amazing team that is there to help you and you family feel safe in and out of your home. Rita Holguin is amazing at helping with concerns and questions you might have. Highly recommend this company for all security needs for home or business location.

Jo
Review №17

This company is stellar! If there was any question as to who you should choose to trust with your home and/or business, look no further. The staff is very courteous and professional from top to bottom and genuinely cared about our service needs. They asked all the right questions to help provide my exact needs.That alone was worth my business and I couldn’t be any happier with choosing First Call Security and Sound. :)

As
Review №18

Great customer service and amazing people👏🏽👏🏽

Me
Review №19

This is my second time hiring First Call Security & Sound. From the initial phone call to install, Pete and Andrew are extremely professional and knowledgeable. They installed a ring doorbell and security cameras quickly, and my monitoring system app is very easy to navigate. I highly recommend calling Pete and Andrew for a consultation. They’ve given me the gift of piece of mind. Priceless!

An
Review №20

First off, let me just say that these guys are the most trustworthy, honorable and honest companies out there! Call them! Hurry! You’ll love doing business with them and you’ll recommend to all tour friends and family!

Co
Review №21

The integrity and compassion behind First Call Security & Sound is top notch. Pete & Andrew are leaders and ones that I follow. You will not be disappointed by the level of service and friendliness with this company. They can do small homes or large corporations and handle it all with ease. Highly recommend!

Tr
Review №22

We decided to go with First Call Security and Sound at our home and business. We wanted to give them a chance on getting us set up at home before we decided to have them set us up at our new business location. The idea was to give it a try for a while before we moved forward with the business. We were so moved with the quality of equipment, ease of use on phone apps, and amazing customer service by Pete and his team. That by waiting a while as originally planned, wouldnt benefit us at all. We needed a security solution fast. With all the information provided, we learned as new entrepreneur business owners, it was imperative to protect what weve worked extremely hard to achieve. I cant begin to appreciate how Pete and his team exceeded our expectations as well as helping us gain more pride in our business. Im extremely glad First Call was our only call.

Er
Review №23

Look no further. This company is honest and reliable and will make sure you, your family, and your business are safe! They are very professional and are always on time to the scheduled appointment. I hight recommend using them. You wont be disappointed! Thanks again First Call Security!

Ki
Review №24

The best. I highly recommend the team at First Call for all your home security and Audio Video needs. Great service at a fair price. Theyre smart, professional, courteous, creative, clean, on time and responsive. Not all contractors or service providers in the desert arrive when they say they will and operate in a way you expect. First Call does it right - on time, no surprises and professional.Peter and his crew have helped us with a security system, cameras, home network and television install. They listened to our wants and needs, made recommendations and offered a variety of options to achieve our goals. Their cost estimates were spot on and reliable. Their recommendations on hardware and equipment were both priced right and high quality. They explained all the options in a way we could easily understand and when we had questions after the work was done they responded promptly and with a smile. Great service at a fair price, its all you can ask for. Its been a real pleasure working with First Call.

Jo
Review №25

We had our home security system upgraded by First Call. They did an amazing job. To start, they arrived on time and they were very friendly. We had moved into a home that had an existing, but not working, security system. First Call came out and fixed the parts of the existing system that we wanted to still use, as well as installed a new smart panel, smart door locks, and a ring door bell. They did an amazing job.

CH
Review №26

If you’re looking for a great security for your business or home, First Call Security is the one for you. Very professional and they offer so much more. They will give you their 100% attention to protect your business and your loved ones.

Er
Review №27

I needed some low voltage wiring run for my home theater system, they were able to get the job done quickly, and they did a great job.

Mi
Review №28

I wanted to reach out and thank the team at First Call Security & Sound and express our appreciation for the great work being done on our project. During my first call they were ready to meet my tremendously difficult needs and timeline and had me already feeling confident and in good hands because of the great passion and customer service the company and employees have at First Call.The management and technical staff run a wonderful service organization. First Call is highly knowledgeable, professional, competitively priced and always deliver great quality and exceptional service. They are a wonderful and trustworthy group to work with and I can’t thank Pete and his staff enough.

Je
Review №29

First Call is top notchCustomer Service is above and beyond...when I reached out years about an issue I was having regarding my safety, First Call was at my home the same day and gave me the peace of mind I needed for myself and my kids. Highly recommend

Da
Review №30

So very impressed with Pete Chryss, Andrew Bond, and Staff like Rita Holguin for the care, concern, and time taken to understand the customers needs. A1 customer service all around

Ge
Review №31

Great service and very knowledgeable! Helped us to learn the system and get completely comfortable with operating it. Highly recommend!

Aa
Review №32

First Call Security and Sound is the BEST in the valley! I recently had them install both my sound system for the main living area of my home as well as a security and monitoring system for both the inside and outside of the house. They were quick and professional with the installation, they were very competitive with respect to price and the customer service provided could not have been better! I would recommend them to anyone in the valley looking for a security system or entertainment system installation!

Pa
Review №33

I strongly recommend the team at First Call Security. Their industry knowledge, service, and integrity have made it easy for me to use their services for security, cameras, and audio/visual at our home and our offices. From the initial consultation to service after the sale, First Call will become your only call! I trust them with my family and refer them often!

St
Review №34

Andrew and Pete at First Call are top notch professionals! They really strive to meet your needs all while explaining everything to you. We will be upgrading our camera system soon based on Pete’s recommendations. Thanks for going the extra mile guys!

Ho
Review №35

First Call Security is 1st class! From my initial contact, to the estimate and installation process, Pete, Matt and Ricky did a fantastic job. I highly recommend this company for your security needs!

Je
Review №36

I stand by firmly by my previous post and now this one. This company has amazing leadership, amazing team and they are extremely knowledgeable. Also, one thing I found out is that if you happen to buy a security system on your own, you can still use them m! Call and make an appointment and they will set up the system you bought! Can’t go wrong.

Je
Review №37

Pete was super helpful, I talked to him around 3pm and had my security system installed at 8am the next day. Also very affordable! Thank you

Wy
Review №38

Very prompt and detailed. Gave options of top notch technology that I didnt know existed. Very educational and easy to work with

an
Review №39

Everyone that I worked with on our project was a consummate professional. They communicated with me on every aspect, so I was never left wondering. I will certainly recommend them, and will use them again.

ri
Review №40

Pete and his amazing team never cease to amaze with their customer care. From on the phone to in the home they always make you feel as if your the only customer on the planet. Thank you again First Call for always being there when I need you!

Ch
Review №41

Pete and Andrew visited my building yesterday. They are both some of the most personable and professional people in their industry. I recommend Fist Call, I wouldn’t go anywhere else!

Da
Review №42

First Call is number 1. They are quick to respond and professional from A to Z. After having an unexpected dilemma First Call was at our location going over how they could cover the safety of our location. Within an hour of them leaving we received our invoice. They were flexible and accommodating to our needs. They made it their priority to make sure we had coverage ASAP. I highly recommend them for both residential and commercial. THANK YOU FIRST CALL

Fe
Review №43

We called First Call the morning after we were burglarized and they came out that same day! They were extremely honest and reliable. With our new alarm and camera systems we now have piece of mind. They did a tremendous job! I would recommend them without a doubt.

Au
Review №44

I have not done business with First Call yet, however Pete has been phenomenal with answering all of my questions as we are approaching the day we move in to our new home very soon! I am so excited to do business with them and they are wonderful at providing all of the necessary information you need to make an informed decision :)

Ro
Review №45

I have used First Call Security Audio/Visual for multiple projects at my home. They installed exterior surveillance cameras and an exterior audio system around the pool. In both cases they were knowledgeable, detailed and meticulous in their installation. I can give them the highest possible rating. If you want a company based on state of the art systems, knowledgeable and with excellent customer service contact First Call.

Tr
Review №46

I live in a gated community but the gates are always breaking. Crime is on the rise and I wanted to feel safe in n my home. I love his First Call is a local company and they are partnered with ADT; a company I trust. Rita from First Call came to my house to explain the system and fees. I was actually at the salon so she and my brother FaceTime’d me so I could learn as well. She was polite, friendly and very knowledgeable. What I appreciated the most, no high pressured sales. She explained my options and let me and my brother decide the best one for us. I’m glad to be part of the First Call family. Definitely hit them up if you want a security system go keep your home and family safe.

us
Review №47

The guys over at first call are awesome! They did surround sound in my tv room as well as speakers in the rest of my house and backyard. I absolutely love entertaining, and now my house is the life of the party! I definitely recommend them! My speakers sound amazing!

Jo
Review №48

All of my interactions with this company have been great. They are professional, knowledgeable, and honest. I would highly recommend giving them a call if you have any security, home automation, sound or video installation needs.

Jo
Review №49

Fantastic company! Quick, professional, state-of-the-art, and thorough. I would highly recommend them to anyone wanting security for your home or business.

GC
Review №50

We called First call second because we did not call them first(unfortunately). They came out because we were still having issues with a camera system installed by someone else. They were very friendly on the phone and explained they had fixed others mistakes quite often and would be able to help us. Mathew showed up on time and was very helpful and never made us feel like idiots for not calling them first. They were able to fix the issues we had without having to start all over. We are very happy with their work and would definitely recommend them.

Je
Review №51

The entire team was absolutely exceptional!!! From Matthew to Pete and the entire process was seamless! The level of excellence and promptness of time made for a hassle and worry free service! I definitely wouldn’t have chosen anyone else! Thank you First Call Security!

Ke
Review №52

It has been my pleasure to work with the First Call team and the are always professional, responsive, and dedicated to being the best in every respect!

Mo
Review №53

Andrew and his team came into our office to install a new camera. His team was on time, friendly, and very fast! Highly recommend this company to anyone who is trying to protect their business or home.

Fe
Review №54

Great company. We use their alarm system in 2 locations and they have provided us with an amazing service. Thank you First Call!

Ch
Review №55

First Call is a great company. They are very knowledgeable and very professional. We got a security system and cameras from them and they turned out great! I would highly recommend them!

se
Review №56

First Call Security has been the most professional and respectable company I have worked with! By far the best! With a family of 6 we now feel safe, secure and confident that our home and children are protected!

Jo
Review №57

Could not be more pleased with this company. Even when difficulties arose and we rescheduled they were flexible and met all of our needs. Could not be more grateful for how they made our lives easier!

Ju
Review №58

In this past 6 months I contacted First Call Security (FCS) three times to correct shoddy work done by a previous company. They were able to not only correct the problems that I was left with, they replaced cameras that did not work properly, refocused other cameras for more clarity, and capped off exposed wires that were previously left that way. FCS has an attention to detail and a pride of workmanship that I was not able to find from my other company who by the way is MIA and has horrible business follow-thru i.e. they do not return calls to their customers if there is an equipment malfunction/problem; they will only respond if there is a purchase involved. How refreshing to find a company that not only provides service and excellent products, they can also fix screw ups from previous work done by others. The customer service is “white glove” from start to finish. I have had the pleasure of working with Pete, Matt, Rick and one other whose name I forgot (sorry). They arrive on time, come equipped, are polite, knowledgeable and skilled in the security/alarm profession. Highly recommend this company and will remain a satisfied customer and continue to make First Call Security my First Call.

Ju
Review №59

If you are looking for peace of mind I recommend First Call Security and Sound. Working with Pete and Andrew has been a great experience they make you feel safe in your home or business. They care about you and they are doing great business in the community.

Al
Review №60

They are dedicated to protecting families, homes,and businesses stay safe and secure using some of the most advanced technology to monitor your home or business 24 hours a day 7 days a week. Count on them

Gr
Review №61

Very pleased with the security system service that Pete and Andrew provide for our office in Rancho Mirage. They both have a wealth of knowledge on security systems and especially the latest on camera systems

Ci
Review №62

Wonderful team and the greatest management. We are in good hands.

Ch
Review №63

I have done business with Andrew Bond at First Call Security and I have to say that he is one of the most professional business owners I have done business with. I highly recommend doing business with Andrew as he will make sure you or your clients are taken care of!

Ra
Review №64

First Call has been prompt whenever making an appt. to complete an install or for follow up. Pete C. and his crew are on time, professional and very competitively priced. I would recommend them for personal home security systems as well as large corporate or municipality installs. First Call - BEST Security and Sound Company in the Coachella Valley !!

SL
Review №65

Our homeowners association has received prompt and excellent work from First Call! Over the years we have used them, they have always been a great value.

Ro
Review №66

We use 1st Call for all our security needs. They are the best in the business.

Ke
Review №67

Pete and his staff were great to work with, and their follow-up months later when we had a problem remembering what he had told us, was amazing. I highly recommend First Call Security!

Na
Review №68

Pete and Andrew are professionals that understand their business and know the importance of customer service. For your security or audio and video needs in a home or business, this is the call you should make: First Call.

Da
Review №69

Understood our needs and immediately helped us keep our families and facilities safe Professional Crew and positive attitudes Excellent service!

An
Review №70

Great service, great price. Very knowledgeable company!

Gr
Review №71

This company really takes pride in their work. I recommend them to anyone I come across who needs quality security cameras.

Mi
Review №72

They did a,excellent job nowI can see my whole job sight clear as day even at night. Thanks guys

Na
Review №73

First Call were on time and courteous and well prepared for the task. I would definitely recommend them to my friends and family.

Ra
Review №74

Excellent service, friendly people! Thanks for the fast response!!

Jo
Review №75

Andrew is very professional at the installation of the hd security camera system that I purchased from his company. Would recommend to all.

Ma
Review №76

The team was great to work with, very professional and helpful.

JR
Review №77

They were on time, did what they said they were going to do it, and came in under budget!

Ci
Review №78

Make your first call the right call!

Information
100 Photos
78 Comments
5 Rating
  • Address:44100 Monterey Ave #216R, Palm Desert, CA 92260, United States
  • Site:http://firstcallpd.com/
  • Phone:+1 760-332-8900
Categories
  • Audio visual equipment supplier
  • Audio visual consultant
  • Audio visual equipment repair service
  • Security system supplier
  • Burglar alarm store
  • Security service
  • Home audio store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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