Oscar came to my rescue on a Sunday afternoon, he was on time and very knowledgeable about my AC unit. I had just had surgery and I cant thank him enough. I will use this company from now on. Reasonable price for above and beyond. Thank you Oscar.
Today is 123 degrees and the ac at work went out yesterday at 2:30. When we came in today it was 90 degrees in the office. Our management company said their vendor couldnt come until Monday afternoon. Two business days was not going to work. I called Palm Desert Air Conditioning and they were here in half an hour and fixed it right away. They saved us from having to close down for two days. They will be my first call next time!! Excellent service!!!
Palm Desert AC sells only top quality products at fair and competitive pricing. Their technicians are professional, experienced and were on time courteous and friendly. Ive been using PDAC for many years, and have never been disappointed with any of their work.
Air Conditioner failed during 120 degree temperature after former AC contractor canceled routine maintenance appointment. Tried calling AC company that installed unit and found out they had gone out of business. Company that assumed services sent a technician that wanted to sell a new compressor and would not honor manufacturers warranty. Palm Desir Air Conditioning and Heating Co. sent Damien Hernandez, that diagnosed and repaired entire system by replacing defective parts and adding freon. This was accomplished in one day and resulted in over $4,000 ins savings. Definitely a 5 star company.
Palm Desert AC is the best. I ran into a lot of AC con artists when I moved to the desert 3 years ago. I just could not find a trustworthy company UNTIL I called Palm Desert AC. Their maintenance service is wonderful - they do not use arm twisting tactics - just straight fowarrd and professional. We are happy we found them with so many choices in the Valley
Omar was just perfect for our AC system maintenance job. He was masked, fully vaccinated and totally professional. He performed vent repair and AC recharge in record time on our early 80s unit without batting an eye. Call these people first, they are the best!
AC was not working properly. I called this company and they sent Omar Nunez. He did a very good job and gave us useful info.
The technicians were very professional and early for the appointment. I setup annual maintenance and they have a great program for this I would highly recommend setting this up. 100% recommend!
I highly recommend this company and service. Not only did they get to my home at 10pm in under 20 minutes, but they fixed my AC in 30 and it was a great price. I could not speak more positively of the experience.
Omar was very professional and on time. He fixed my problem immediately and explained what happened and how to address in the future. Very happy with Palm Desert Air!
Omar was the technician for us and he immediately diagnosed the problems and fixed everything. Absolutely excellent service.
In a word: EXCELLENT!Palm Desert Air Conditioning and Heating Co. There is no substitute.Ask for Lin.
I employed Palm Desert Air Conditioning to install a new Air Conditioner a few years ago and signed a maintenance Contract, which I strongly recommend, to ensure its efficiency year round. Palm Desert Air Conditioning has exemplified Superior and Professional Service in delivering a Top Quality product, backed by a Competent and Knowledgeable technicians. I have recommended them to several neighbors and would do the same for anyone reading my post. Prompt, Professional, Price Competitive and Personable!
Service tech was great. Very professional, knew what she was doing, explained problem well, showed old part.
Damian was very professional and repaired our repaired our equipment in a timely manner.
Quick, courteous and overpriced. Replaced two capacitors and charged me $500. Invoice had no detail and when I called and asked for detail I was told Id have to call the shop. Spoke with a friend who is in the business and was told charge should have been $300.
Everyone at Palm Desert A/C were very helpful and went over and above to get my system up and running. I will recommend this company to anyone that needs help .
Quick and efficient assessment and bid for furnace/AC replacement. Several options were priced. I went with the American Standard 80% efficient furnace with a paired 5-ton 14 SEER air conditioner. Lin followed up with an on-site visit to finalize details, answer questions and sign the contract. The installers arrived promptly at 8:30 two days later to do the replacement. They were professional, courteous and tidy, finishing the install by mid-afternoon. I highly recommend Palm Desert Air, a locally owned company, for your furnace and AC needs.
Omar from your company arrived early(8:30am) and was courteous and efficient. We were very pleased with this service. Therefore my husband followed up with a phone call to PDAC to inform them that we were pleased with Omar and wanted you to know that Omar is a fine employee.
The service men were very careful and helpful. They made sure that I understood all the things they accomplished at my home. I will use them every time I need a/c and heating help. And I will recommend them to my friends.
Been a customer for 25+ years and very happy with their service. They keep good records, are on time, friendly technicians, who know what theyre doing. Thanks to Palm Desert A/C we dont have to worry about our heating or A/C for all this time!!
I have been using Palm Desert Air for 3 years now & couldn’t be happier! They are so quick to respond & friendly. We requested our air ducts to be cleaned and also needed an air purifier. I called on Monday & everything was clean & I stalled by Thursday! So quick. My family is thankful for this team, & for our new Air Scrubber!!
Omar was very good. He was on time polite & professional. Let me know everything he was doing. Thanks Omar.
I was getting ready to go on vacation and my AC went out. I called the company that had installed it but the name had changed. They said I needed to replace the circuit board and it could not be dealt with for 4 more days when they could get parts. Then I called Palm Desert AC, Damien came out and I told him he was a second opinion. He went through everything, did diagnostics, called the technician assistant from the company of the AC and realized it was that the thermostat was not communicating with the AC unit. He fixed a few wires and it was up and running. Saved me from delaying my vacation and saved me lots of MONEY! Damien was the answer to my prayers.Now a month later, Damien came back for a check up and it is still running great. I will now be taking all my business to Palm Desert Air Conditioning and Heating. Thank you Damien for taking great care of me.
I have had a contract with Palm Desert Air for several years where they come out twice a year to check my heating and a/c. I couldn’t be more pleased. Recently I came home on a Sunday nite to find my a/c only working minimally. I called them first thing Monday morning and they sent one of their great techs out. I needed a new thermostat. He installed it for me right away and because I have a contract, I got a nice discount as well. Excellent service and all their techs are so knowledgeable, friendly and nice‼️
Omar was very friendly, and knowledgeable and did a great job for us. Good man!
Damian did a great job of servicing our furnace and air conditioning! He was on time, knowledgeable, and very professional.
We had both our AC and water heater replaced. Very competitive prices and excellent sales and service. Highly recommend these folks.
Love! Love! Love! These people are the best -service, reliability, and knowledge of product! Dependability is their trademark... all their techs are great, but Omar is extra special in my book!
Omar is always pleasant, helpful and does his job well. I appreciate his expertise.
We’ve had Palm Desert Air Conditioning service our unit for the past 19 years. They have always been very prompt, professional and courteous. Additionally, and most importantly, PDAC has provided expert maintenance and annual service that’s kept our AC unit running like a top. BTW - All their techs are great but Johnny is exceptional. Highly recommend these folks. They are definitely the “best” by far. Thanks PDAC!
Whenever we have called for service they have always arrived promptly and done a great job. Our furnace stopped working and Omar knew exactly what needed to be done and the problem was resolved in just a few minutes. I highly recommend Palm Desert Air Conditioning to everyone.
Just had our AC and heaters replaced in our 22 year old home in Rancho Mirage by the team from Palm Desert Air Conditioning.Their price was the lowest of all my bids. Their instal crew was first rate. Special thanks to Dee, a very talented installer! Tim
Wish all services companies were as good as this one!!
We purchased a new air conditioning unit. Our unit is great, and the technicians were very kind and professional . Highly recommend Palm Desert Air!
This is a personal thank you to Jerry... I was stranded on the side of the road with my son and having car problems ...Jerry stopped turned around and saved the day with a smile when 100s of people just drove by ...thank you very much
Great people! Very nice and prompt reliable service. Fair and honest.
This company is totally dishonest!! My central air unit stopped working in my mobile home about 9 days ago (around June 22nd., 2017), and a friend called Palm Desert Air to send out a service man. Since I was really broke at the time, my friend offered to put it on his credit card (the service call was $90). The service man checked out the unit and told me the compressor was totally shot among other things, and that I needed a whole new unit to the tune of 8K+, and possibly even more. I panicked because I am elderly, living on Social Security, couldnt afford a bill like that, my house was 100 degrees, and I was really suffering. On June 27th., 2017 after suffering for 6 days in the heat, I decided to get a second opinion. Another service man from another company looked at the unit, said the compressor was absolutely fine, the Freon levels were fine, and the only thing it needed was to have the condenser coil hosed off which was really dirty from the heavy winds/blow sand where I live (I have all this in writing). He washed the condenser coil off, which took all of 5 minutes, and the unit has been working fine ever since. For this reason, I told my friend who paid for the 1st. service call to dispute the charge, he called Palm Desert Air, and told me, they pretty much said Im burnt. And I am burnt also, because I am going to have to pay for their dishonest service call, as well as the other companys service call (which was $70). The second service man didnt charge me anything for hosing off the condenser coil.M Casserd
Best service, best price, best people. They really care and provide excellent service.
D did a great job!!
Omar is a rock star!