West Marine has never let me down. Today I needed a new rod and reel and when I walked in I was immediately greeted. I asked about a couple combinations and made my selection within minutes. They even put line on the reel. Im confident if I were to have gone to another place around the corner I would have waited for a long time for someone to open the case and they wouldnt of had any clue about the selection and they would of had 20 registers with 2 cashiers. Thanks West Marine.
Staff helped me with the items I needed. He looked up the items and got them from the shelves for me. Great customer service! The store was not very busy at the time.
Seem to always have what you need... wish we had one nearby!
The employees are VERY helpful. Store is limited in supplies but able to get what is needed in a day or two.
Was there today. Completely open. 1/10/2021
First time there ladies were friendly and helpful. Got what I was looking for. Shelves a little bare but with the pandimic going on it was understandable not a big deal.
Great when Rob is there, he is very knowledgeable, friendly and professional. Ryan is really good too. The older woman and teenager dont really seem to know much about the products.
This was a quick trip around the store to get an idea of what they sell. I am good at making handy devices and good hardware and ropes of various types are good to use. The store is big and has a lot of interesting items. Trailer parts, and things for the kayak are available. Good to know.
Very nice but I think my Sons might enjoy it more. Organized lovely displays and full of sporting.
Nice
Very good neighborhood store if they dont have what you want they will order it for you no problem service is great .
Great Customer Service
We werent 3 steps in the door and were approached by an associate asking if we needed help. Great customer service. Ill be back.
Great employees who try to help and are very nice.
Did not have what were looking for. Because of high rent area, products were much higher than same elsewhere
Awesome experience as always, thank u Rob for us assistance with selecting an Shore radio & antenna. Will be back again soon
Its a shame that West Marine has turned into a clothing and accessory store. Only a few people in their stores know anything about boats or boating.Without the customer service they will lose out to the internet for sure.
Nice store they have a lot of stuff
Seemed to be a great store, wish they were open later :)
They have most everything you need or help you get it.
Great knowledge very helpful.
Nice, surprising variety with very helpful staff and decent prices.
The lady was super nice and they had a ton of fishing stuff
If they dont have it for your boat or the water. They will get it!
The staff was great, very helpful and friendly
Friendly staff, had a small selection of pool toys.
To expensive
Expensive
Courteous efficient customer care.