My laptops hard drive was dying. They were able to transfer the data, including some photos of great sentimental value to a new laptop. they were very fast, and knowledgeable, and the price was good too. I would definitely recommend!
Rokas at Fast Geekz was very friendly, sincere, and honest. He saw the problem with my laptop as soon as he turned it on. No diagnostic fee; just an honest estimate for the repair. He ordered the part and contacted me when it came in. I left the laptop and he had it ready for me the next day. The laptop is like new and I am very pleased I will go to Fast Geekz the next time I have any electronic device that needs repair. Thank you Rokas!
I had great experience at FAST GEEKZ! The service was excellent!! He remplaced my broken screen on a Galaxy phone. I highly recommend to use this service.
Terrific service! Fast, reliable, and very professional. Rocky helped to recover all of the data from my SSD that was destroyed by water. I originally took my SSD to Geek Squad at Best Buy and they were unable to recover my data. I had gone to Fast Geekz in the past for laptop repair and figured Id try them out for this service. Rocky was very confident that hed be able to help me in a timely fashion. He recovered my entire hard drive within 24 hours for a great price. I cant recommend his services enough. If you have any computer issues, Fast Geekz are the way to go. He explained everything to me in a way that was easy to understand, and even showed me how to transfer all of the date to my new computer. Great job!
Perfect repair at very reasonable pricing. Excellent communication and the repair was done in a couple hours. I highly recommend this business.
I highly recommend using this company. Excellent service, quick turnaround, and wonderful owner! We will definitely be back!
Good prices and fixed my phone within an hour! amazing, will be coming again if i need to have a device fixed
The owner is a great humble and nice guy. While he wasnt able to repair my specific laptop he was able to assist me as my motherboard was completely dead. However he assisted with details in warranty. They do charge a diagnostic fee, but as he couldnt make any repairs he decided not to charge me.
Rocky is very professional and gave great advice! The service was fast and efficient and I couldn’t be happier with the quality of care I received. Definitely will be recommending you to my family and friends! Thank you!
Rocky is the man. I’ve come here for a new battery and a new screen. Always quality, always fast. Rocky also goes above and beyond if you have any questions or problems. I’m grateful to have this business in my neighborhood.
The guy is very rude, i did get my ipad repaired for screen and paid $100 to get the covered and after 5-6 months the touch screen stopped working and then went back and now he is demanded $100 more to install a new screen. He realized that was his fault and showing his frustation and said he busy he cannt talk, he can just fix it if i pay 100 bucks.You should have been honest and accepted that you did not fix the screen first time correct. if you have fixed the screen how did it stopped working without any damage or drop. Yes you were totally rude, when i got service from you its your responsibility to listen and answer the customer questions. Thats totally true what ever i said in the review the repair was done 5-6 months ago, i went back checked my cc stmt i have paid you on 12/13/2020 and its started having issues in june, so it did not even last your new screen 6 months and on top of that you said it might be dropped, i clearly told you its not dropped and asked me to show the signs of dropping and then you dont have any answer. You did not fix properly for the first time and the touch screen is not working. Dont try to lie
I 1st used Fast Geekz around a year ago after searching for a computer repair place that had very good reviews. I was not disappointed. He fixed my one computer for a very reasonable price. He also spent some time looking at another one which he did without even charging me. I gave him $20 anyway just because I appreciated what he did. This year, as Murphys law would have it, I had two MacBook pros video cards fail within 3 days of each other! I brought them both into him and he took care of my issues. Im very satisfied with the service he does and the reasonable price that he charges. I then, brought him an 11 year old Acer Aspire Windows 10 that was just running very slow. I thought it might have been corrupted. He informed me that the hard drives get old and slow down and that this problem could be fixed by putting in a solid state hard drive. Which I had him do for me. Now, that one, is also running perfectly fine. He also, transferred my files so I didnt have to lose anything. He is definitely a reasonably priced guy that I trust and, that I have told others about. Keep up the good work, Roki! Jim Conner
I had the best experience at FAST GEEKZ! The service was excellent and my broken computer is better than new. I highly recommend this establishment to one and all! 5-stars!!
They were able to quickly diagnose my iMAC hardware issue and repair it in a couple of days. my Mac works great now! would use them again!
I have gone to my fair share of third parties to get my phone repaired. However, this guy was the best I ever went to. My iPhones battery was a bit messed up and the phone would keep randomly dying. I got it repaired roughly a year ago and I have had no issues since.The gentleman was extremely kind and professional. Highly recommend.
The screen on my Samsung was severely cracked. I picked this place based on their previous reviews and Rocky did not disappoint. If you are in the Chicago area and you need any kind of repair done to your phone or laptop, this is the only place you need to go to! Fast turnaround time as well.
Honest straightforward prices and service. Have been there for multiple phones.
My Macbook Airs screen broke, and after first getting an eye-watering quote from Apple I took it to Fast Geekz. Not only was their price significantly lower, but the work done was top notch. The replacement screen functions perfectly, looks exactly as it did before it broke, and all of the integrated functions such as the web cam and the glowing Apple logo on the lid work. Fast Geekz also quoted me a repair time of a week but had my computer fixed and ready to pick up in a matter of days. The staff was courteous and professional and it was a simple process to drop off my machine and then to pay for it and pick it up. I would highly recommend Fast Geekz for computer repair.
I have found my new “go to” for iPhone, tablet and computer repairs! Fast Geekz are the best! I highly recommend them to anyone that is in need of tech repairs!
Called to get a quote, he was honest about the cost and provided a better option. I appreciated that, and he seemed very helpful even though I didn’t have all the information he needed immediately. Seemed genuine and sincere. Nice customer service!!
I came to this store bc of the good reviews, and I wanted to share that its trustworthy. You can truly tell he cares about providing the best service. After the fix, i called him about an issue, and even though the store was closed and he had already left the store, he said he would turn back to the store simply to help. I would recommend this store to anyone who requires tech assistance.
HI Fast Geekz,My iPhone 6S was not charging, they brought it back, dislodged the small piece that was stuck inside immediately and sent me on my way with no charge. I would recommend Fast Geekz as they are consistently honest and fair in their business transactions . Thank you!
Very honest and knowledgeable person, after diagnostics informed about costly repair and issues with laptop. Did not charge for diagnostics. Thanks.
This is THE place to have your tech issues solved. The personal attention and tech expertise will not be matched anywhere. My computer was repaired in one day and the results were perfect. Rocky, the owner, has wide expertise in multiple areas and takes the time to be certain issues are all clearly explained. He is and will always be my go-to guy. He is simply the best around!
Excellent service, fix my problem in a couple minutes, strongly recommended
Customer service here is excellent! My phone screen was replaced very quickly and looks great now! So happy I chose Fast Geekz. I highly recommend them for their speed and quality of services offered!
Very good the young man help me with my son I Pad screens crack was able to replace it at a dicent price and was ready on time i will go back anytime i need something fix
Updated 2/20/21:Again- specatulary service today! Do not call anyone but these gentleman who treat you fairly and honestly!I had a port that was jammed, he immediately looked at it, went back and removed the clogged part, and sent me away cost free. They treat you fairly, please give your business to them!!!I called them and explained my situation with my Moto, USB-c charging port not working and I tried to repair myself. He spent over an hour and he gave me an honest assessment without charge of looking over. They are a reputable and affordable repair company! Thank you!
Good service, honest, fair prices and small business vs teenagers at a strip mall Corp franchise.
Rocky is awesome. I needed some advanced work done on my LG. Other so-called repair joints balked. Not Rocky. He diagnosed quickly, gave me a timeline and delivered. Perfect repair and Ill go nowhere else now.
The owner of the place is incredibly down to earth and respectful. Had a simple question that would take an expert a single minute to fix which wasnt worth the money for assistance other places would charge. He was reasonable and helpful in a way that no corporate places could offer.I highly recommend coming here if you need tech help with anything.I promise you wont regret it and would definitely do business with him again!
Top notch service all the way.... Very professional, fast and great service at an affordable price. Ill be back with all my computer problems. Thanks again.
I am a repeat customer - and continue to be simply delighted with Fast Geekz. He provides some of the best customer service I have experienced in a long time, and at a very fair price. Ill never take my phone or computer anywhere else for service!
This is best place for iPhone Screen repair/replacement. The job was done within 40 minutes, very professional.
I cant say enough about how pleased I am with Fast Geekz. Rocky and his team quickly diagnosed the issues with our PC and Mac (yes, both broke at the same time). It was clearly explained what needed to be done in order to repair the computers. I was able to make the decisions with the right information and agreed to proceed. Throughout the process, I was advised of the progress and was delighted when both were repaired ahead of schedule. I should also note that Rocky strived hard to keep the cost down by finding and recommending economic parts that he explained would be as good and meet the needs. In the end, I write this review from my newly repair 7-year old Mac that performs as if it were practically brand new! I highly recommend Rocky and the Fast Geekz team.
I got my broken ipad air 3 repaired, he took very less price compared to others & work is done on time with perfection.Thank you fast geekz !
Super nice, fast and reasonable rates
I have never written a Google Review, but after today I felt compelled. They fixed my cracked iPhone 7 about 2 weeks ago. The screen went black today due to a defected screen (it happens). They fixed it no problem, no questions asked. Outstanding customer service. Rocky was very nice as well. I would definitely go back and would recommend this place with confidence. Thank you!
Went there today for a charging port issue for my ipad. Turns out a small broken piece of the charging wire got into the port, they only took a minute and removed it and didnt even charge me anything. Very professional and friendly, highly recommended!
Fast service, great price. Not in my area but only one brave enough to still be open.
Absolutely great job on stuff! Ive had an Ipad screen repaired and the ram fixed in my IMac and both times the service was great, prompt, and the price was excellent. Thank you!
Very fast at a reasonable price. In laptop repair this was much appreciated. The service was also friendly and he offered to help me build a gaming computer when I was discussing my needs. Grateful for the help.Edit: I have come back here multiple times for both hardware and software issues and multiple solutions are offered. The speed of the service shows just how considerate and skilled the work is. I would recommend this place to anyone--this is the best computer repair shop Ive been able to find and Im extremely pleased with the service. My opinion of this place grows every time I visit.
Well worth to repair a phone than get a new one. They were professional and did the screen fix in a few hours. No issues so far. The quality of work seems great.
Was changing the ink to my printer and dropped the ink cartridge on my phone like an idiot and cracked my screen. Contacted Fast Geekz who ordered the part (I have an android) and called me when it arrived a few days later. They repaired my phone within a couple of hours and I couldnt be happier. They were polite, efficient and did a good job. Would recommend going here.
First let me state that I called this shop at 5 minutes before closing to qet a quote on replacing a power supply. Never thought anyone would pick up that close to closing time. WRONG. They answered and gave me my quote.We brought the unit in the next day and were advised that they were very busy and may not be able to get it done today. No problem, I get it, its a business. But to my surprise, they were able to finish it, amazing.I take the unit home and try to plug in the monitor and it doesnt work. I call the shop tell them and was advised that I may have plugged it into the motherboard and not the graphics card. Boy did I feel stupid, because thats exactly what I did. I thanked him and hung up.He also had no problem answering questions about things I wanted to add to the system.I get it, Im old, and maybe my expectations are too much, but there is NO WAY I would get service like this from any of those big box stores.Thanks to those at Fast Geekz and keep up the outstanding work. I will definitely be back for all my computer and phone needs.
They were able to fix my computer the same day. Very knowledgeable staff and great pricing.
The best place to repair your laptop.
They say they fix computers and computers hardware. Well, I brought my computer to check for possible hardware issue but I was told that they did not deal with hardware and I was offered to contact hardware manufacturers. They did not even try to find out what was going on. An associate said he was certified to do a diagnostic but not to deal with hardware. So if you think you may have a real deal issue with hardware you may better call them first and save your time for driving in. If it says “We can fix it” then at least try to find out the cause, not just send customers back. I was very unhappy with such approach. I gave 4 starts for their honesty. I am not saying this place is bad or good, I am just saying that service information shown on their website may not be what you hope for. Good luck.
Fast Geekz is a nice little shop in a busy but convenient part of Palatine east of the train station. I walked into Fast Geekz last week to repair a faulty Lightning/Recharger Port on my phone. I arrived an hour before it closed, and the repair person took my phone on priority and was able to repair the phone by replacing the port hardware in less than 40 minutes. Since the phone was off warranty, Apple Store had told me to replace the phone for far more than the repair cost.So far, the phone is working like new. Charging and transferring data properly. Great job, fast, friendly, and inexpensive. If I should have any further issues, I would certainly be a repeat customer. Thanks again!
I had him replace my iPhone battery and he did while I waited and was done in less than 30 min. I’m sure this is a one off as he was a busy man while I was there but it was real nice to get personal service. He has made a customer for life out of me for sure.
Excellent service and responsible prices! Would use again!
I brought in a new cpu and motherboard to be replaced as well as to fix some other issues that another shop had created on my custom pc. The replacement and fixes were done quickly. The guy who did the repairs was super helpful (forgot the name) and did a great job troubleshooting and fixing the things the other shop messed up.
Rocky is the best. I have been there before, and he has fixed my cracked screens. But this last time, he brought my phone back from the dead. He told me of options that I could do, like getting a new phone, a refurbished phone, or finding a new deal with a new carrier. I checked all these out while he held my phone, and I found he was the better deal of them all. I swear my phone was like it was run over by a truck, but he got it working just as good as it ever was, for a better price than anything else. He is an honest person and I would recommend him to anyone. And if you dont agree. he will not charge you for his diagnostics or opinions. Thanks, Rocky!
Unbelievable customer service! Broke my phone the day before I went on vacation and Rocky stayed overtime just to get this fixed for me. Easy, reliable and most importantly affordable. Highly recommend going to Rocky and Fast Geekz as they simply won’t let you down. Thanks again Rocky, appreciate the wonderful customer service! - A beyond happy customer.
Very competitive rates and smart staff! Rocky fixed our computer the same day we called. Very happy and will always use this company! Highly recommended!
When I walked into the store i was immediately greeted by Rocky. After a minute of discussing my issue, he went to work immediately. His fast service is the most beautiful part about it. He had diagnosed, explained exactly why, and replaced the cracked screen on my iPhone 7+ all while I waited. Superb service is an understatement! The cost was far less than any other competitors period. Half the price of the Apple Store. And zero minutes of misery waiting at the Apple Store.Mike.
Roki is such a great, trustworthy guy. Ive brought phones here a few times for repair and really appreciate his professionalism and quality. Thank you!
I just wanted to thank Fast Geekz for the awesome service I received. I was in and out the door in no time my computer problem was fixed right there while I had a short wait. The owner was upfront and honest and didnt try to sell me something I didnt need, I would recommend him to anyone. Thank you again for your help with my computer issue and the fast service.. I was extremely happy. THANK YOU!!!
Very nice place with very educated people! They repair same day my apple macbook, they changed my non working Hard disk with faster one and even they was able to safe my Data! Thank you!
Ive used Fast Geeks several times. Theyre smart, efficient and honest. Quality service that is fast and reliable.
I went to the Apple store to do a diagnostic. My MacBook is 8 years old and they don’ provide any services on hardware.I came here since it’s close by to me and the guy was able to check and dust out my fan that was the main issue and put it back together and started working great again.I appreciate his easy fix solution and honesty. I’ll definitely come back here for my computer problems in the future.
Great and fast service. Affordable pricing. Rocky fixed my moms Dell laptop non functional start button. Highly recommend!
Amazing service and quality at the best price! Rocky is awesome, I called to ask about fixing a broken screen on my older phone and he special ordered the screen and said to check back the following week to see if they got the part yet. To my surprise he actually called me when the part was ready, even though I never left my contact info with him. I dropped off my phone with them before they closed and it was ready the next morning. When I picked up my phone it looked great, just like new. I went to test everything out when I got home and noticed that the front facing camera was blurry. I took it back to Rocky to ask about it and he immediately apologized and said he wasnt able to fully test the phone because he didnt have my unlock pin code. But with no questions asked he got to work on it again. Initially I was going to wait in the waiting room but he came out and said that it was going to take longer than he thought and could give me a call later with an update. That afternoon he called and told me that while fixing the camera he noticed the microphone needed repaired too and hed have the phone ready the next day. I really appreciated his updates, honesty, and customer service. He was very apologetic when I went to pick up my phone, and gave me a partial refund for my trouble even though I didnt ask for or expect that. He said he stands behind his work and wants his customers to be satisfied. Im very impressed with Rocky and Fast Geekz and theres no doubt Ill be coming back in the future for any of our inevitable technology repairs. Thank you!
Rocky who owns the place is awesome. He fixed my Verizon Samsung Galaxy S7 in about an hour for only $48 with labor. If your close to his store off northwest highway. I would just call him to make sure parts are in stock.P.s Other places near or in Palatine quoted twice the price for the same fix.
I drove one hour each way to get service on my PC. It was worth every mile and minute. I left with more done that I had hoped for--at an incredibly reasonable charge and at turnaround time that makes me wonder if Rocky sleeps. Thanks!
I took my computer in for help as Id stripped a screw trying to replace the battery. Rocky was extremely helpful and able to get the battery and screw out while I waited. He was very professional and helped me put the new battery in as well. I highly recommend Fast Geekz all around...great service and reasonable prices. Thanks guys!
Rocky is very helpful! We use him for all of our familys computer repair and mobile device needs! Highly recommended.
Highly recommend, took my iPhone 6 Plus to Fast Geekz at 12pm yesterday and it was ready by 1pm the same day. Phone is working great and service was fast and professional. Also, I was able to buy a case for my iPhone 6 Plus for a great price. Thanks again!
Got a phone screen fixed quick. It looked great! Friendly front desk person. Phone accessories available near counter!
Rocky is the best. He fixed my phone and charged me a lot less then what the Apple store would charge me. I also called batteries plus and they were much more expensive. Do your self a favor and just call rocky he will fix your phone and charge you for only what needs to be fixed. I will only have him fixing my phone. The guys at fast geekz are the best!!
This is a great place to go. Prices are lower than anywhere else I looked and he did a great job in getting my computer fixed quickly. Im definitely going to be coming back here for any computer or phone needs that I have in the future.
Awesome experience!! I am also a computer tech, and I spent several hours trying to figure out how to fix my computer before choosing Fast Geekz. Rocky fixed it for me the same day and saved me a lot of headache. I am very glad I came here because they really are a great company and would definitely use them again.
Very fast and completely reasonable. Friendly service and a local business as well. I would highly recommend them for any repairs you may need!!
I took my computer to Fast Geekz after my main computer hard drive crashed. Rocky was super helpful and polite. He repaired my computer the same day and price was half of what geek squad quoted me. I will definitely recommend Fast Geekz to my close friends who have computer issues.
Very friendly and helpful, they removed malware from my laptop. I was going to go to Best Buy, however, Fast Geekz did the same job for much cheaper and I couldnt be happier.
Great service, fixed my Samsung Galaxy S8, with the curved screen, no problem at all!
Fast geekz is the best electronic equipment repair company. It suffered me twice - corrected my laptops power button and cleared my computer, installed antivirus programs. I was very happy about fast repairing my laptop. Plus, service prices were unbelievably inexpensive. Thank you Rokas. I recommend that everyone choose Fast Geekz company services.
I had problems with my laptop not charging and they were able to diagnose the problem very quickly and offer solutions for it. Staff was very friendly and helped explain the issue and next steps to fixing it. Definitely my first choice next time I have any other tech issues.
Replaced my battery and home button on my iPhone6 for 60 bucks. Apple quoted 320 dollars for just the home button! Great and fast service thanks guys!
Quality craftsmanship. Ridiculously competitive prices. He is way too good to be this cheap. Raise the prices! I know I will keep coming back. Replaced 2 iPads and an iPhone screens already. Trust his experience.
Fast Geekz is the place where you can get best service! Rockas is the knowledgeable, kind, honest person. This place is highly recommended!!!Thank you Rocky for your service.
Super fast, honest guy. Had a graphics card installed that would cost 40-60$ at Geek Squad, Fast Geekz did it for 20, and in under an hour. Even helped me get the computer back to the car.
Terrific and speedy service at a good price!
Very helpful service, easily able to diagnosis the problems with my laptop. I would take all my electronics problems here. Good people
I brought my Ipone 6 here to get the screen replaced, the guy was able to install the new screen in about 20 minutes, the price was a bit cheaper then some of the other places I had called, I was very happy with the service and speed of the work. surprisingly this places was easy to find and has decent parking.thank you!
I came here to fix my broken iPhone 8 screen and it took less than an hour to get it back. I am happy with fast and convenient service. A+
I am an IT consultant, but I cant always figure everything out. So I took my very old, 2012 iMac to Rocky at FastGeekz to see if he could get the data off the drive, which I could not access as the iMac seemed dead to me. He spent over 100 hours with multiple diagnostic tools trying to recover the data. During this time he kept me up to date and answered more than enough of my questions intelligently over the phone. In the end the Data was completely corrupted, but he was able to get the drive out of the iMac for me. For all the work he did, I wasnt charged in the end! Cannot recommend this place enough! Will be taking my PC and MAC problems here!Keep up the great work!
They repaired my phone in less then 2 hours for only $40. It wouldnt charge at all and now it does! 4 months later and their repairs are still holding strong. Definitely worth it.
Amazing customer service, good turnaround time and reasonable prices. Plus owner Is extremely nice
The guy was fast, informative, communicative, and price was reasonable. I am happy to have my 8 years old hp working.
Great service, affordable prices, and excellent work! When I was looking to upgrade my PC, not only did Rocky help talk me through my options, he installed it all in no time and now it runs like a dream. Ill never take my PC, tablet, or phone to anyone else!
I was looking for a place to fix my iPhone X and found Fast Geekz. They did a great job and I will be back in the future.
What a great service! Thank you for fixing my computer so fast. It works great just like newI definitely will recommend you business to all my friends and family!!:) em
Ive found Fast Geekz to be knowledgeable, professional, helpful, and reasonably priced. I have been there several times with MacBooks and smartphones and will go there with any future device problems or upgrades.
If you live in the North Suburbs of Chicago DO NOT GO ANYWHERE ELSE...this guy WILL help you with any problems you have with your gadgets, and will answer all your questions...HANDS DOWN THE BEST ELECTRONIC SERVICE in the town...DO NOT LOSE YOUR SLEEP OVER your broken phone or infected laptop, just do yourself a favor and call him, on the top of that YOU WILL SAVE BUNCH OF MONEY. He help me in the past with my phone, now with my laptop...GREAT HIDDEN GEM - highly recommended
Fast Geekz fixed my phone screen within an hour of me coming in. They had great customer service. The owner personally helped me himself when I had a issue with my initial repair and corrected the issue immediately.
Honest, reasonable, fair. Brought my laptop in. Free diagnostics. He needed to order a cable to run some more tests - did not charge me for this. Turned out it was a motherboard issue and offered to try to salvage it or install a new one - he gave me 3mo. warrantee on his work for salvaging it and is allowing me to use the money I paid him towards a credit for a new motherboard if his work didnt hold up. He stayed after closing to answer questions I had. Rocky is absolutely great. Im so thankful his shop is so close. He was recomnended to me. I will definitely pass this on.
When my screen cracked and needed replacing on my work laptop, Rocky returned it to me a couple of days later at a fraction of the cost I was quoted by other computer repair companies. I would recommend Fast Geekz computer repair services to anyone!
My Samsung S8+ sim tray broke. I came in for a quick quote. The owner was very nice and gave me a good price. We had to wait alittle longer because the first tray that came in was damaged, but after all said and done, he was able to finish everything in under 2 hours.
This store replaced screen on my iPad. They perform poor job on the device. After I picked it up. I noticed that it has a lot of small scratches around the screen. I understand that you have to you some pray bar tools. But you can do it without scratching ipad all over. After the job has been done battery start draining crazy fast. Even if I dont use it it could drain in about 24hours from 100 to almost 0. I also noticed that home button not aligned properly and it has some strange filling like shortage or getting burning hot at some periods. I will not recommend this play. And will never come back.