I’ve had four or five cars repaired/painted here over the years. This is a fantastic Maaco shop and I highly recommend it. I’ve had simple jobs like a hood painted and more significant ones done like new metal being welded in as part of a rust repair. They have always gotten the job done on time. The work is really great too! Their prices always beat out other quotes I’ve gotten. I’ve been coming to them for over 10 years and will continue to do so. Thanks guys!

Brought in my car to repair dents and chipped paint on the rear gate from hitting a pile of snow. The final cost came out higher than original estimate as they found more dents after taking a closer look. Al kept me informed throughout the process so there were no surprises. The repair was done perfectly - no visible evidence of the dents or damaged paint remain. Maaco does a great job and Al ensures the work is done properly.

My experience with Maaco was incredible. I am very satisfied with the work they did for me and the price is very fair. I know getting your car (re)painted can be a hassle and nerve racking but Al made it very stress free. He looked over the outter shell with me and talked me through any questions I had. I was without a car for 4 days and in my opinion that is not long especially considering the amount of work you have to do to paint a car (and much more involved on their end). I got a Midnight Purple color and it looks incredible, just as I imagine and wanted. Overall I would highly recommend the Maaco in Palatine for any Paint or Clear-coating needs.

I came here at the scheduled time, 10 AM and the person in charge of my estimate wasn’t even there. They had to call and let him know, extremely unprofessional.

I dont trust their pricing. Didnt have a great experience there.

Honestly surprised by the quality of the paint they got the car done ahead of schedule and it turned out great. Great customer service and they communicated everything very well and did an amazing job on prepping and masking off the car. I saw no overspray like I’ve seen other places do. Highly recommend this place.

Maaco did a phenomenal job repairing my 2005 Corolla after a collision, gave me a reasonable price, and had excellent customer service. Maaco was the only collision center that wanted to work with me when I was asking to tow in my car and pay for repairs out of pocket. Other collision centers told me not to tow my car to them and cited hefty storage fees in the case I decided not to fix the older car. Maaco allowed me to have my car towed after hours, and the key placed in the key drop. They talked me through the process, since this was my first collision, and gave me a reasonable price.Thereafter, Maaco was very patient with my repeated calls checking on the status of the car and when I could pick it up. I am extremely satisfied with the work Maaco did. My car looks like new, and Maaco took the extra mile to clean my old headlight so it matched the headlight they replaced. They saved my car, and I am so grateful. Since then, Ive been recommending Maaco to everyone I know.

AMAZING work and customer service! They exceeded my expectations and my car looks good as new!VERY happy, would definitely recommend this location!

Al provided a fair price for a major dent repair as well as friendly customer service. The job was estimated to be a 3 day repair and was finished in 3.5. Upon completion the job was done perfectly and flawlessly. I could not be happier, and will definitely recommend to friends and family!

Had to get rust off the roof of my car. Since the rust was so close to the front windshield, they had to remove the glass. Now I will say, the job was done well and finished in a timely manner.You really couldnt tell that there was any sign of rust when they finished. However when I took delivery of my car back, the inside was really dusty! I assume quite a bit of dust came in because the front windshield was detached temporarily. I understand that naturally dust would come inside the cabin, but it seems like they didnt bother to at least wipe down the dusty interior before they gave me back my car.In fairness, they did the job I took my car in for which was to remove rust spots off the roof. Im just disappointed in the dust particles that came in the cabin, and that they didnt do anything about it.Other than that, customer service was excellent. Al Patel called and gave me updates on my car while it was being worked on. He is easy to work with.

The staff is great and very welcoming. The work was done professionally with quality. I have used this place in the past as well. If for any reading something is left or not down, they will take care of it with a smile. Thank you Al and Rolando for great service and work!

Al Patel helped me navigate my complicated insurance repair by setting up a rental car when I nearly totaled my Audi Q7. They did such a great job and completed the repair faster than many of the other places I called.I was so happy with the repair, I brought in my sons 01 Honda Accord to have repainted and address some minor bodywork. It turned out great and my son is much happier that his 20 year old car looks brand new!

I have used Als services many times because he is fair and does a great repair job. In my case I have had Al ans his team repair 5 different cars. All looked like new when he was done.

They made me feel so welcome. The repair was fast, my headlight looked straight out of the factory. The dents were basically non existent. Thank you so much.

Very supportive the entire time.I couldn’t get a loaner during the repair but they were kind enough to pick up my car and drop it off at my place.Maintenance quality was great and they also handwashed my car as well. They also put protection on the floor mat to cover from the dirt.

I had some pretty bad sap damage on my car. They did an amazing job on fixing it. It looks factory new. Rolando made it an easy process and they were not pushy at all. Highly recommend the service here

I just dropped my car off and i dealt with professionalism. The place is clean and the staff was polite. I will give another review when my vehicle is repaired.

I recently had my fathers last car that he owned repaired at Maaco in Palatine. From the beginning, after speaking with both Al / Rolando, I knew this shop would be my choice. The repair work was excellent, many thanks to everyone involved!! Great experience!!

Fair pricing, always done quickly and well.

A+++ facility and Rolando Castro, manager is a dream to work with! My boyfriend is an ASE certified mechanic for over 22 years and OCD (as am I) and he could not find a flaw in the work that was performed. My car was in an accident (not my fault) and was towed to this facility around 2/2/20 and I just picked up my car yesterday. They went above and beyond to repair, clean and make my baby (Altima) shine brighter than when I bought it. I cannot day enough good things about this place . They work with most types of insurance, assist in rental car drop off etc and offer a 5 year warranty on the work they perform. You cannot go wrong! I will definitely be using this facility for all my car repair needs. Thank you Rolando and team for taking great care of me and my vehicle! :)

Could not be happier!!! Al and Rolando were both very helpful, kind, and professional. I called 29 shops around me. These guys were friendly, willing to let me bring my own parts, and way more affordable than anyone else. Price alone made me pick them, but the OEM / factory finish quality of their work, their kindness, and their upfront & honest nature will DEFINITELY have me coming back next time I need auto-body work.

Maaco guys are very professional and helpful.They did fantastic job for my SUV for pretty fair price.I would surely recommend them for any auto body services

Always great work Ive gotten alot of things painted here from bumpers to hard bags for my motorcycle and dents fixed also. Always have had good work done.

Great work for an also me price

Seems to have done a nice job on the front end damage to my Honda Accord. I asked for a discount and got one. I would give them a chance on future work. Hopefully, I wont need it.

These guys are great! Consistent, fast & high quality. I recommend them to anyone needing collision repair.

AL is the best. His price is reasonable and cheap compared to the other collision repair center around the place . He replaced my car bumpers

Friendly front desk. Performed work in time. Car looks good. Thanks Al Patel.

Talked to some guy AL on the phone (sounded like he was sleeping) couldnt give me barely any help over the phone. We will have to see it yeah I understand you have to see it but you cant even tell me what options I have? I know they have certain paint packages I can go with... dont even bother with them

Took my bumper to get painted. Turned out perfect. Highly recommend this place. The sales guy up front was great to work with.

Ive brought three cars to Maaco Palatine for body damage and painting. The workmanship is the best, pricing is very reasonable and the staff is great to work with. I trust the Maaco team and would highly recommend them. I dont normally write reviews, but I do for local businesses that deserve it.

I have to share my experience..this place is the best place i have ever visited..my car was damaged from side ..i had to pay out of pocket..this guy gave me the best deal i compared from nw suburbs and chicago and fixed it in about 48-72 hrs like brand new..i took time to review about 1 month to make sure if the paint has any issue or other..but nope very professional work done..highly recommend this place thanks

The best I love them

Great price, outstanding work, proffesional employees and I had my car back the next day. Rolando and Al did excellent work.

My experience at Maaco was very good,I had some issues with my insurance company.but with the simple guidance and information given from both representatives made my process so easy.the representatives are very helpful and very welcoming.every day I went there I found a satified customer walking out with a finished job.thanks guys keep it up.there are not to many places where you get good customer satisfaction.if I had to give more than five stars I would.

Reasonable price, excellent work, and nice service. Highly recommend!

I think Al did a great job with handling my car, rhe car looks great would recommend using Maaco, they do great work.

Recently had my Highlander painted at their shop. The work was done professionally from start to finish. Well worth the time and money.

No business responsibility. Talked to Rolando on Friday and make an appt to drop off car Saturday. Drove 45 min and there was not a soul on site. The lights were on and open sign was lite but nothing. Heres a tip! Be open when youre supposed to be, and oh yeah your corporate office will hear about this too!

I’m proud to have a great shop with state of the art equipment. Also certified technicians with positive attitude and friendly environment for Guest.

Excellent work and friendly staff. Highly recommend.

Great service. Very professional. Goes the extra mile.

I cant speak to the quality of work, but they have a bait and switch strategy...they promote great deals that really dont exist

They do an amazing job and treat you like family. I have gone here for all of my accidents.

Received excellent and outstanding service!I will return.

The quality of work performed on my 1998 Honda Accord exceeded my expectations. The completed job looked like my car just rolled off the showroom floor. When I brought the car into the shop the paint had oxidized because it was left out in the scorching sun in Florida for several years. I was simply amazed and blown away at the quality of work that we done on my car. I received quotes from local body shops that were 3x the cost of what I was charged at Maco. The customer service experience I received from Ronaldo was a perfect 10. He was patient with me and employed no hookey sakes tactcts to get me to act now. I actually took 3 months to finally decide to give Maco my business. I wound not hesitate to recommend Maco of Palatine to any of my friends and family. I give Ronaldo and Maco a perfect 10 out of 10.

Great work at a great price! Rolando is excellent and the work they did exceeded my expectations highly recommended.

Very satisfied, excellent work, life time warranty and reasonable price.

The owner here Al is a fair man and runs a good shop. It was a pleasure doing business with him.

Great work. Timely service. Honest staff.

Went in for a quote on vandalism done to my car. The front end manager Rolando was very professional and supportive.

Excellent service

Good low cost paint and body work

The paint is poorly applied, poorly cured, and it will start to peel off after a couple of months.

Great work priced reasonably

Pricing is three times higher than advertised.

Friendly and honest staff

Service is amazing