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Leader Collision Center
221 E Lake Cook Rd, Palatine, IL 60074, United States
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Leader Collision Center
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Ro
Review №1

Huge thanks to Jeff and Christina and the team on repairing my 2021 GMC 2500. Couldnt be more happy and how good of a job they did very professional. If you are looking for top of the line body shop leader collision center is the place to go to!

Ro
Review №2

Christina and the entire crew at the collision center were extremely helpful. Great job.Thank yoiu

Ma
Review №3

I am grateful to Jeff for his professionalism. Two weeks ago someone broke the mirror of the car from the drivers side. When I arrived at Leader Collision Center he gave me a good price to replace the new mirror. The service was great, I didn’t have to wait long. Jeff listened to my other problems with the car, since before that no one could find the reason why the signal light would not turn on. In seconds he examined the headlights and and saw an overheated light bulb, which was immediately changed. I was very pleased with his services and highly recommend him.

Ma
Review №4

My Hyundai needed body work following an accident. It was paid by the insurance company for the person who hit me. From the start Jeff relieved my fears of arguing with the insurance company about the settlement and about the quality of work. He said that he would work directly with the insurance company and would do great repairs. He delivered on both promises. In a little over a week I picked up the car. Perfect body work and no hassle from the insurance company. Not only that but Jeff made me feel like a family member and kept me informed of the status during the entire process. Thanks Jeff

E
Review №5

Leader has repaired three cars for my family over the past year and each time the service and quality of work has been exceptional. Jeff Remick is actively involved in each repair and is a strong advocate for the customer when dealing with the insurance company. Jeff provided frequent updates on the status of the repairs and in all three cases, the cars looked as good as new when finished. Many thanks to Jeff and his staff!

Sa
Review №6

My SUV had extensive damage as a result of being hit by another vehicle. Jeff was so helpful from the day I brought the car in to the day I picked it up. He arranged for a loaner vehicle comparable to the one I owned and worked directly with the insurance company to make sure that quality parts were used for the repairs. Although the repairs took several weeks due to the delay in receiving the parts, Jeff made sure that no corners were cut so that I wont have any problems down the line. Im very grateful to him for taking the stress out of this experience and will be recommending Leader Collision to my family and friends.

na
Review №7

My husband and I purchased a new car which upon inspection at home had damage to the inside of the passenger door. The dealership sent us to Leader Collision Center to have the damage assessed. Jeff Remick went above and beyond to insure we were taken care of properly. The pride Jeff has in doing his job with professionalism is obvious in the way he treats customers. Leader auto group is very lucky to have him on their management team.

Ja
Review №8

I have to compliment Jeff remick on his professionalism and the concern he has for his customers. He is a definate attribute to this company. I cannot say enough he is very nice and respectful leader should be very proud to have such a great employee.

As
Review №9

The manager Jeff is AMAZING to work with. He has provided the best client service I have ever received. I was 23 weeks pregnant and got into a car accident. Dealing with the insurance provider for the person that hit me was/ is a nightmare. Jeff has been so helpful dealing with them and being an advocate for me through this whole process. There was a major delay in processing a claim due to the insurance provider (Allstate) and my car sat in the shop for two months taking up space. Jeff persistently followed up with the insurance provider and always had my back/ kept me informed. He even provided a free detail to my car because I was without my car for two months. Thank you Jeff! You have a customer for life!

Pa
Review №10

Jeff was extremely helpful and kind they did a fantastic job on my car it looks brand new took a little longer than I thought but I had a loaner it was OK would use them again definitely

Ka
Review №11

My car was in an accident and Leader Collision Center in Palatine did a wonderful job fixing and painting my car. It seems to run better than ever. They were great to work with and Jeff Remick was terrific. I would give them a rating of 10 if it was available.

Mi
Review №12

Excellent service and excellent customer service. Could not be happier with their work!

De
Review №13

Having to take your car in for repairs due to someone else’s negligence is not on anyone’s list of fun-things-to-do. From the moment I first spoke with Jeff Remick at Leader Collision Center, he put my mind at ease and treated me like a friend more so than a customer. Throughout the process, he told me what was going to happen and when I could expect to get my car back. Jeff even helped me secure a rental to drive.Working with insurance companies can be extremely frustrating especially when it comes to agreeing with using high-quality parts. Jeff took that burden on himself to ensure my SUV was restored to factory specs.Jeff and his team went way above and beyond with their service! Not only did they repair and repaint my SUV to look like new, they also washed it, and cleaned and vacuumed the carpet and runners!!! Totally unexpected and what an awesome surprise!Jeff Remick sets the bar high for exemplary customer service!

Da
Review №14

Some of the best workers Ive had the pleasure of being working with them. Excellent service and huge help with first major car repair.

Su
Review №15

Buffed out a scratch and complimentary detail. Both Caitlin and Jeff were very helpful and took care of my vehicle quickly. I will be sure to use them again for sure.

Da
Review №16

Jeff and his team did an excellent job fixing up my car bumper and trunk, everything looks flawless. Great communication during the entire process.

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16 Comments
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  • Address:221 E Lake Cook Rd, Palatine, IL 60074, United States
  • Site:https://hyundaipalatine.com/?utm_source=google&utm_medium=organic&utm_campaign=hyundai_palatine_gmb
  • Phone:+1 847-230-9174
Categories
  • Auto body shop
Accessibility
  • Wheelchair accessible entrance:Yes
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