The pharmacist told me on the phone that I could pay for my prescription out of pocket. The next day, a tech in training insisted that I must go through my insurance. He refused to let me talk with the pharmacist. Smith’s pharmacy will allow me to pay out of pocket for this prescription, so I will use Smith’s instead. You lost my business, Walmart.

I have used this Walmart for over 5 years. Never have they been rude, incompetent, or anything negative. They have been fast and through. The counter staff, for the most part, have been fast and competent. The pharmacists, have on many occasions, answered any and all my questions, no matter whether they are related to a prescription I am picking up, an over the counter medication, or just general medical question. They are, in a word, terrific! I have nothing but glowing remarks for everyone there. If you feel so poorly treated by their staff, I suggest you try another pharmacy. There are 4 others in town. I wont even begin to tell you the stories of waiting more than 1 week to get a medication filled! Calling these other pharmacies are a joke. You wait on hold forever, and then get disconnected. Its not the staffs fault, its the lack of staff at all. Even trying to actually pick up your filled order, is an exercise in frustration.As to the elderly folks trying to pay with change, in the future, there is a Coin Star machine 10 feet from the counter at the pharmacy. If you use that, you could have avoided all this grief. I know you loose a small percentage of the total amount you put in, but is it really worth the incredible anguish some of you are speaking of. I seriously doubt it.

Intrusive nosiness by pharmacists who insist they are mandated by law, yet fail to cite the statute, that permits them to make you stand in front of them like a child and answer their questions about whether you understand the medications you take and how are things going? in front of other customers in clear violation of HIPAA and privacy in general. I discuss my meds with my doctors, and thats it. I know of others who get their RXs filled at other pharmacies in town and they are never interrogated over their use of their medications, and these are medications for chronic pain, so no, this is not a mandated law, this is Wal-mart being a nanny, and I am done with it. There is a new pharmacy in Parhump AND they deliver, so maybe Ill just move everything over them. Seriously, he lined up my thyroid meds and said, do you have any questions about these? Ive been taking them for years! If I hadnt been so annoyed, I would have noticed that HE failed to fill the correct dosage.

Its like there robots. They say how can i help you. I say yes pick up for george gary. Then they ask for my name. Ask a question get a answer n ignore it. Ask the same questions over n over.

Walmart pharmacy turned me away because I was only 25 days since 1st covid shot said I needed to wait 28daysI told her I was leaving town she said get it when you get back so now I have to travel across the u.s. and won’t be back for 60days .maybe the people giving the shots need more education in math and learn a bit more about vaccines. I feel bad for anyone who deals with Walmart they can’t even run there stores and now we are trusting them with vaccinations.SCARY

Refused to give an elderly gentleman his medication because he had to pay with change, enough said. I’d give zero stars if I could!

Went to urgent care on Friday, they sent prescription to Walmart. Im suffering and in pain waiting Saturday for the prescription to be filled, but no word. Finally I called and both medicines were over the counter. She said she was too busy to call me? Now theres real concern for your customer!! NOT!!!!

Pretty soon she will be the one on the other side of the counter begging people to let her pay for her necessities in change because I am going to make sure this lady gets fired!!!! To be a pharmacist the job details should require compassion and this woman is what is wrong with this country. Trust me she will be getting fired. HOW DARE U!!!!! Worlds most crappiest pharmacist.

Well, I’m a nomad, so being able to get my meds on the road is usually fairly painless by transferring it from Walmart to Walmart. Well, this pharmacy is just incompetent. They didn’t fill all my prescriptions. They didn’t bill my insurance. They gave a local doctor I saw such a hard time he insisted I get it filled elsewhere. I wish I had just had everything transferred to the Pahrump Walgreens. They had everything I needed finished it 10 minutes. Even though I hadn’t used Walgreens in 4 years they have kept my information and insurance updated in their system. I’m praying Walmart will have my inhalers ready for pickup today, a week after I originally phoned for my refill. I’m not feeling good about it and have been totally out for 3 days. I can barely breathe, and couldn’t sleep last night because of it.

Wow Walmart makes millions of dollars everyday...you would think their company has a better policy when dealing with elderly customers that rely on them for prescriptions. You’re too good for change??

Good customer service could use more representatives for long lines. What better way to control covid than to assist and send home as quick as possible

Classist employees refusing money from an elderly man. This is an America that I am ashamed of. Horrible customer service.

Change is legal tender. It is illegal for you not to accept it. Not only that but what a dic! Think to do. Refuse an elderly person medicine. Hell will have a nice spot for you.

This Walmart pharmacy deserves to be sued for refusing an elderly man his medication because they were too lazy to confirm the change he counted. Absolutely disgusting. Take your medication somewhere else!

I have no idea how anyone with a heart could turn down the elderly cause they are to lazy to take American money . She should be ashamed of herself. Ill take my business to walgreen.

Absolutely disgusting. This Walmart refuses medication to elderly people who had to resort to paying with change due to unfortunate financial situations. The pharmacist in question should be fired immediately.

Pathetic that you can’t take change because you’re scared of germs? Get over yourself, you turned away an elderly man who needed his medication, you should be ASHAMED of yourself!!!! Disgusting!

So to confirm as a pharmacist you have a training in the medical proffesion, access to unlimited gloves, lysol, hand sanitizer and masks at Wal-Mart but you couldnt take a senior citizens payment format and sanitize it for their life saving medication. Apparently making a good living providing medication at walmart allows you to pick how the customer pays for their medication. SHOCKING IS THE ONLY WORD THAT COMES TO MIND.

The pharmacists like to turn down elderly customers at this location who need their medication because the customers tried to use coins to pay, which is illegal. so definitely don’t come to this pharmacy because they’re not for the people.

Last time I used Walmart pharmacy the pharmacy staff assisting customers were yelling out prescription information so that everybody in line could hear. I dont need to know that somebody is on morphine! Its none of my business! I have since quit using Walmart pharmacy.

Upset at watching elderly man refused his medication when trying to pay with American money! Should receive negative stars! Ive never seen such a thing! Unconscionable!

Absolutely apalling what went down with that old man and refusing him change, that alone is illegal and warrants this one star. Fire the employee and train them to have better attitudes.

Disgusting customer service. They don’t let elderly people pay legal American money for medication. Not only that but they are rude and ignored his needs.

If the pharmacist who refused taking AMERICAN CURRENCY isn’t fired immediately, then we know where Walmart stands.

Sheer incompetence. Out of stock on the most used clot buster there is, but failed to even call and tell me they couldnt get it in for 3 days. Serious medicine for a serious condition. Not even a text.

Coins are American currency. Yall need new pharmacy technicians obviously. Cant even do their job right

Fast, friendly service. New recent changes to protect the employees and shopping public are very welcome additions

Won’t take American Coins as payment even if it means life or death!!!!

Aren’t pharmacists supposed to be concerned about your health? Take the change!

I was looking for the covid 19 vaccine

They didnt give me my steroids man

Shame on you. For refusing to take a poor elderly mans Change. That he had saved. For his meds.

Wouldnt take a mans money for his medication because he had coins!

Every one I have dealt with has been very polite. They dont always have the medication I need in stock. It is very frustrating.

I did not go to this pharmacy myself. I did however see the treatment of an elderly gentleman trying to pay with change. I will no longer use any Walmart pharmacy because of this action. I can only imagine the humiliation this poor man felt because he only had change and you wouldn’t take it.

I just called to fill a prescription for needles I need to inject medication. She told me the price, but that I’d need to call back after four to check if they were in stock? I said, so you’re not even going to look at it until four o’clock? No, I can’t tell you until four o’clock we have 100’s of prescriptions to fill today. Call me back at four and I can tell you if we have them in stock? So, I just called it in to have her tell me to call back to call it in? It would have taken her a minute to check the stock. Really?

Got a flu shot and tetanus/diphtheria. Took 2 hours. Still, nice to have the service.

Customer service equals ZERO.

BULK INSULIN SYRINGES 100 BOX 20 IND BAGS. TOTALS: $16

I’ve had nothing but problems getting my medications at this pharmacy. And it seems it’s only with one pharmacist. This place is by far the worst walmart and pharmacy that I’ve ever been to.

Were dealing with a pandemic yet sanitizer at the entrance has been empty for a while.

Just called to ask if my prescriptions have been filled. Gentleman who answered the phone, Chris, was so polite. He was just a cashier so he had to grab a lab technician. Lorie on the other hand was not so polite.

Bad.

Garbage Human

My mother, who is in her 70s gets her scripts here and they are always short with her and kind of rude. Everyone has a bad day, but every time she comes in? I keep telling her to complain, but she is too tired to. Get some customer skills or get a different job.

Good

It was fine.

There always seems to be a long line here

Prescription dropped off 3 days before show up to pick it up it’s not ready told to wait half an hour it took an hour and a half

Seriously?

Farfignugen