4/23/2021 Had service and a repair at the dealership today which has caused me to change my rating. A $50.00 Shop Supplies Fee was added to the bill! Checked with other Ford Dealerships who told me they have a fee but nowhere near that much. Now I have to think twice before having any more repairs made made here since others dealerships can do my warranty work. Maybe this fee should be reviewed because $50.00 seems either desperate or price gouging.My truck was hit in from behind and the bumper had to be replaced. Dropped my truck off at 8:00 am and it was ready by 1:00 PM. Can’t beat that for service. This was an insurance claim and repair which I was pleasantly surprised how much they helped speed things up! Great experience. Tommy and Tracey are the best!

Used this place to get my mustang fixed after an accident. 2 years later the paint on the bumper and front quarter panels is flaking off, the clear coat has bubbled up in a couple places. Its like they didnt actually prep the car for paint and just threw a couple coats on it and called it a day. Definitely would not recommend if you want your paint job to last. By all means use them if you want to pay for a brand new paint job a couple years down the road.

I recently hit a deer near Paducah. We were on our way to Nashville, TN from St. Louis, MO so several hundred miles from home. My car was towed by my insurance company to Paducah Ford Collison Center. They inspected my car in a timely manner. As well, the shop is going to send me back all the contents from inside of my vehicle to save me a trip down to Paducah. This is so much appreciated in these Covid times! They also refused to accept any sort of payment from me for this! They are absolutely wonderful!

Kept us up to date as work was being done

Super helpful and does quality work.

They were very nice and helpful