Shopped estimates with three or four companies and found the best rate, and project completion time, was with Ozark Carpet Company! Excellent customer service from every member of the staff, and no one asked if I had to consult anyone -which was so refreshing for me as a single homeowner! They helped me match my needs and budget with beautiful products - the wood floors may be just high end laminate but they’re gorgeous and have worked out very well. They look like new even after a year of “paws assault” by my trio of 90lb dogs. To this day my investment in flooring and new carpet has paid off in our comfort and enjoyment, as well as a sizable increase in home appraisal value. The installer was very professional and moved everything himself, completing the work in just a few days. Highly recommend this company! Of course, supporting small business right here in the thriving metropolis of Ozark is still close to my heart.
I was in a bind. They got my job done in a decent time! They got my job done effectively and quickly! Good price too! Keith needs to ger Alexis a new jeep 2020 (:
Received very timely and professional service. So easy to work with. Quality carpet installation and service. We look forward to having them install our next carpet project!
Very friendly and helpful. Excellent work and quality product. Competitive pricing. Great people to work with.
I had the carpeting in my master bedroom replaced. They did a great job!. Pricing and quality of carpet was very competitive. I really appreciated the quick time frame. Other places were telling me 4 or 5 weeks. Ozark carpet had it done within a week. The installer was friendly and respectful and did a great job! Planning to do my livingroom and hallway using them. Well done!!
Aint been there, why should I give a good review on somewhere I havent been to
Great people to work with!!
I had my kitchen floor replaced by Ozark Carpet Company recently. I am very happy with their customer service, price and quality installation. I called several carpet places, Ozark Carpet Company offered me the best price. I am very happy I hired Ozark Carpet Company. I will hire them again and recommend them to anyone who looks for quality work with a fair price!
I can’t say enough good things about Ozark Carpet Company! The employees are very knowledgeable and professional, yet make you feel super comfortable! Great selection of carpet and the pricing was better than other places we shopped! Thank you for making our carpet buying experience a breeze!
We carpeted our upstairs area a couple of months ago by Ozark Carpet Company. I went to 3 different companies and Ozark had the best prices and I felt they were willing to work with me on installation as my husband and son were going to do the furniture moving. The carpet is very high quality and the installers did a great job with installation. We are very satisfied with the results. Will definitely go back here for future needs.
Very comfortable to deal with from beginning to finish very competitive pricing, floors look great, great work..
Great customer service. Honest sales people dont just tell you what you want to hear. Good prices.
Great prices and very knowledgeable and nice people. Chastity was not pushy at all and very helpful explaining differences in the carpets. I will definitely go back when I need flooring again.
Called Friday they got to us first thing Monday morning. Fast, did a great job! Let us pay over the phone and were very friendly. We will be using them again for our new house when we change the carpet.
Chastity and Keith are awesome to deal with. They even delivered my flioring at NO CHARGE! This is amazing since absolutely nothing is free any more, in fact, i usually dont get what I have paid for.Kudos to Ozark carpet.PS. They even have a human answer the phone!
They are the nicest people. I have found them great to work with, and great on customer service. They dont try to scam you with a bait and switch to sell something cheap and poorly made or cram their highest priced products down your throat. They provide excellent products and great instillation service and stand behind it. Chastity will work to find whats actually best for your situation or will help you find the people that have it.
Great experience from choosing flooring with Chastity, going over installation with Keith to professional installation with Steve and Don.We based our decision to use OCC on the great reviews and want to continue that and tell everyone they will not be sorry they used Ozark Carpet Company.We highly recommend OCC and want to especially thank Steve and Don for going the extra mile on installation.Overall this was a great experience.
We bought tile from Ozark Carpet Company for our basement bathroom. Great customer service at the store, found some unique tile that looks awesome at a great price. Their installer did a great job too! Highly recommend this company!!
Great professional service from Chastity. She knows this business and is so helpful with assisting in helping you meet all your flooring and tile goals. Stop by and ask for her, youll be glad you did!
We added carpet last year to our Living room, Family room, stairs, and upstairs hall. We also added carpet this year to our office. Worked with Chastity Adams. Service was great both times. Received quotes all over town and they were MUCH better! Additionally our carpet has a 10 year warranty. They were highly recommended by our neighbors who also used them to carpet their basement. As we continue to carpet other parts of our home, we will continue to use them.
The floor we picked out was pretty. they told us they would be here at 9:30 and they didnt get here til after 10. They brought the flooring in and didnt do anything. Didnt move any of the furniture. Didnt even take up the old carpet. Would not recommend coming here if you want your floor done when they say they will do it.
My husband and I came upon Ozark carpet company from a commercial we heard on the radio. They really do have the BEST prices. After I finally picked out the carpet I wanted (theres a lot to choose from), they set up a time to come to my house and measure. They came right on time. The carpet was layed only 4 days after that. I was very pleased!!! The people there are just so wonderful and friendly. They will definitely have my business when its time to redo my bathroom floor.I recommend them to anyone looking for new cheap flooring. Cheap by price not by quality 😁
This is a great company to work with. Excellent customer service, both during and after the sale. They really took care of us. - Nathan Cox
We have used Ozark Carpet Company for two of our rooms and both times we have had excellent customer service. They have always been prompt with appointments and very professional throughout the whole process. From doing research on other companies we have had better luck with pricing as well. We love the variety of products they offer and will continue to use them for future service.
I am not sure why they would advertise on television that you can make an evening appointment and then not have the staff to fulfill the promise. I called to make an appointment and was rejected. It sounded like there was only 1 person that could handle the request and she was going to be out of town. I understand the concept of a small business but please dont advertise services you cant provide.
We were provided with the best overall in-home remodeling service we have ever experienced. We have had multiple updates to our home and have never received this level of customer service, attention to detail, and cleanliness. Joe our installer was a perfectionist which showed in his work. The project was completed on-time, under-budget, and far better than I could have ever imagined. I am by far the most critical judgmental person I know and I have nothing but the highest praises for the work we received. I would recommend them to any of my friends and family.
We attend Eastern Gate Church, they laid our carpet and a couple of months later it started raveling. They came and looked at it and said they thought it was bad. He had some workers come and fix these places and just a few months later more places appeared. They brought a man from the carpet company and he told us not to vaccum, just to sweep it. Also to be patient they would let us know something. It has been 2 years now and still no results.
I’ve purchased carpet from them a couple times, the prices and customer service are incredible! I would recommend to anyone!
We are thrilled with our new carpet. The price was great, and the customer service was excellent. You have a customer for life!
Lady working was very helpful and kind!
Contacted OCC about replacing carpet in a rental home that I’ve owned for 10 years. Finally decided to sell this home and it needed new carpet and new wood flooring. Met with Chasity at OCC and she was excellent in helping me pick out carpet that was affordable and also looked nice. Here’s the catch, my home that i was selling is in St. Robert, 75 miles away, and when i asked if they would be able to do my install, she said no problem! Their service was excellent and from the time i picked my carpet to completed installation was less than 2 weeks! I would highly recommend OCC to anyone looking for new flooring options.
Prompt, curtious service. Carpet installation looks professional. I highly recommend.
Our company has sent business to him and he always does a great job.
We are from eastern gate church in ava mo. We have had a lot of trouble with our carpet raveling and are still waiting for it to be fixed.
Very average
I am a return customer at this store and would highly recommend Ozark Carper Company to anyone that is searching for any type of flooring. If they dont have it you probably wont find it anywhere else. I have personally purchased the vinyl flooring for my home and everyone that comes in and sees it thinks it is hardwood.They are family oriented and treat you like you were part of their family. They work with you as long as you need to decide which product you want for your home. I would recommend them to contractors as well as individual buyers. I promise you that you will not be disappointed.