Choosing Quality Windows & Doors turned out to be a good choice. Anthony made my experience a pleasant one. He worked with my schedule and quickly provided me with my new screen door.Leif was another asset. He showed up on time and, like a true professional, quickly completed his tasks.Thank you.
We used Quality Windows and Doors to provide and install the glass screens for 3 of our newly updated bathrooms in our Malibu house. They did a superb job, the results look and feel fantastic, the quality is evident in the workmanship and many people have commented on the professional look and how it reflects the light.Based on this, we asked them to redo the railings on our staircase with glass walls and chrome coverings. The results are superb, and my wife and I are very happy with it.Oh, they are also very responsive to correcting issues. We noticed that when they screwed in the fixtures, that a tile got cracked. Upon ringing Victor, he took full ownership and paid for it to be fixed. When we got the glass railings installed, my wife noticed a small ding on one of the chrome tops - we think it was a manufacturing defect. They fixed that very quickly with a replacement.First class service, and first class results. We are very happy. I cant recommend highly enough.
We had several non-working Milgard windows; the windows would not open. We were very fortunate to discover Quality Windows. They did an excellent job repairing all of our broken windows. They are very kind and professional. Thank you so much! We are grateful for your help!
Anthony was a great first impression for the company. He was patient with all of my questions, and was able to send someone out for the initial inspection/estimate in a timely manner. He was responsive to my questions about the estimate (ask about their military discount!!). For the actual window replacement, Ernesto and Nathan were efficient and professional.
Maham and Tyler were amazing. Tyler installed my shower door so fast and efficiently. I highly recommend them!
We replaced all the windows in our house with Quality Windows and had a great experience. We couldnt be happier with the product and the service. They even fixed a screen that the cat trashed about a week after installation in about 30 minutes at no charge. Suffice it to say Im much happier with Quality Windows than with the cat.
Very helpful staff, quite knowledgeable, great turn around time on requested items!
Anthony was great, he helped me from start to finish and made sure to stay in communication with me throughout the process. In the end, my company loved the final product. I would order with him again. Thank you.
These guys were amazing! Anthony hooked us up immediately with a boardup and slider installation after a break-in. Very reliable and very quick. No need to search further. Will definitely come back for more! Thanks Anthony!
We used this place to install glass inserts to newly painted cabinet doors for our custom kitchen remodel. They treated our cabinet doors carelessly, not taking the normal care you would expect and they were returned with scratches, dirt, dings, gouges and wood damage, all which have to be repaired. When I spoke to the manager Joey about my dissatisfaction and a way to rectify the issue, he referred to their blanket policy that they are not responsible for damage incurred when the products are in their possession. I told him I understand if a little dirt or light scuffing happens but the damage is much more than expected with normal careful handling. Boo. I do not recommend this place. I would never use them again and I hope no one else has an issue like this. Go elsewhere.
Henry was very kind, helpful, and professional. He did all he could to make sure our broken window was fixed so we could reinstall it to avoid going through the night without it being covered. Great customer service...
Waiting on my install. But so far a 3.
Great staff took care of my needs and wants eazy 5 stars.
The technicians were very good and experienced, new front door, side carport door and all new large glass slider for den. Good Job.
They are very friendly and do good work for reasonable prices. Their systems are a little a slow, so I recommend you take that into account when planning a trip there. This is my second experience with them and I will continue to use them.
A vast variety of widows to choice from. They have in store samples. They took good care measuring twice plus the day of installment.
Good work.
Great service and knowledge...have quite a bit of loose glass in stock ..!!!
Great prices and fast service.
Larry Salinas, from Quality Windows and Doors came out today and installed 4 By-Pass Sliding doors in our bedrooms and halls.I have been in the construction and repair business for 30 years and I can say without a doubt, that Mr. Salinas was extremely professional, dedicated, reliable, trustworthy and very attentive to all my wife’s questions. He did an outstanding job. He had to do some extra work to retrofit the doors and did so without hesitation. All around he did an excellent job. He cleaned up and vacuumed the work area before he left. We are 100% satisfied with his superb work. We highly recommend Larry Salinas and his company Quality Windows and Doors. Thanks again Mr. Salinas for your outstanding work ethics.
Located in the rear of industrial park. Nice showroom with very friendly and knowledgeable staff. We shopped around and ordered our new windows through them. We feel very satisfied that we got quality windows and a good price.
I had my windows installed end of may and was very impressed with the company and employees. Installers did a great clean job. I used to do construction work and was impressed with quality and how clean the job was. I had new construction windows installed meaning they had to cut stucco back and the cut drywall and my wooden ledge inside. They made clean cuts that all it took was some caulking. I didnt have to fix anything as i was preparing myself to do. It took them little longer then they expected but they accommodate to make sure everything was done before my stucco guy came to fix around windows. They were recommended to me by a good friend and i would highly recommend them to anybody else. I had a great experience.
Windows came out great! Very clean. Installers were professional. Office personnel need better training in organizational skills, communication, and following up on orders so they are installed as scheduled. No one called us one time that are order was back ordered. The installer dropped bomb on us they day before scheduled install. No one still to this day has ever called us to reschedule or give any updates on delivery of door. Been over a month now & no door. We tried to cancel but all the sudden this missing door has arrived and we cant cancel. We had a scheduled install date. Who wants a door after a month went by?? Poor customer service.
The best!!
Quality Windows replaced our sliding glass door. The entire process was quick and painless. The installers were very professional and friendly. Everyone I dealt with was very pleasant and took time to answer any questions I had. Good job!
I purchased Tuscany windows from Quality Windows & Door and had them installed by their in-house crew. They offered me the best price compare to the other vendors in my area. The installation crew were able to finish 8 Windows and 2 Slider doors in one day complete with the trimming and framing for the slider doors. Thank you Oscar and crew for doing a great job on the installation. I should also thank Mark, Mike and Berenice for their help and professionalism in getting my order in. I still have an Ultra door that is on order which will be installed in couple of weeks. I am ordering shower doors from them and I have all the confidence that I will be happy with that as well. I will update my review after the shower doors are installed to keep you updated. I am looking forward for another good experience this vendor.
I am so happy with the job done by Quality Windows and Door!!!! They were kind, efficient, and affordable!!
Awesome experience from start to finish! From the first phone call to Erick, until the final touch on the installation by Alex, it was a pleasure to work with such a friendly, knowledgeable team. I purchased a fixer-upper and knew absolutely nothing about windows. I did a lot of research, and chose Quality Windows because of their great product, very reasonable prices and the incredible customer service I received. Three stars is not enough! Closet doors are the next project and I guarantee I will be using Erick and his team!
Quality Windows Oxnard did a marvelous job installing windows for my mother. They explained the process, measured well, installed superbly and offered excellent financing options. Staff couldnt have been more professional or nicer. The windows make a huge difference in the appearance of the home. My favorite thing is the new sliding door. It rolls so smoothly along its tracks that I dont need to strain my back opening it. So happy! Thanks very much!
Quality Windows made it easy and affordable for me to replace some of the windows in my home! Erick and his staff are professional and efficient, which I appreciate, and easy to work with. Plus they were worked around my busy schedule!I also appreciate the contemporary styles they offe, making it easy to compliment the architecture of my home and the various ideas they were able to offer.Thanks Quality Windows! You definitely have the right name!
They came out to fix the ribbon on 2 Marvin windows. Said they would order the parts and would send an email quote that day and also for installing replacement double hung Fleetwood windows. Never heard a word! After 10 days I called back and the woman answering the phone said she would email me the quote immediately ... nothing. Not sure if they were giving me the bums rush or it really fell in a hole? Office staff needs some help? I am (was) a repeat customer. After I added this review Daisy (inside sales) called and asked what they could do to resolve the situation. They sent two guys to look over the Marvin windows sash problem again. They were quite courteous and ordered the sash parts. Unfortunately when a hard working Ernesto came back Marvin had revised their design and it didnt quite fit so he took one of my old sash parts to make sure that they got the right Marvin parts in, he returned and presto both of my double hung front windows work great! Thanks to the responders for getting the problem solved. If you have trouble with the person who answers the phone ask for an inside sales representative!
Eric the owner is a great person.Been buying windows from them for years.
Exceptional customer service, have used them many times for screen repair and it has been a most pleasant experience every time!
They came and showed us the windows (no hard sell ...a shout out to Mark)They gave us a price that was reasonable, then had the windows and sliders built in the exact amount of time they told us it would take (5 weeks)...then installed in 2 days which i thought was great. They were clean and professional. An all around terrific job.!
Top Quality workmanship. Great front office this the type of business you hope and pray are still in business when you need them next. Again the Quality of materials are suchTop self .I have had them do work on my own homes as well as on my project homes. I will drive from the San Fernando Valley If need be. I know the Work will get down right the first time .my name is John and I work on Homes Worth of millions of Dollars, to mobile Homes on the beach. No ones has paid for these words of praises, This company has earned every letter .Small business at its best.
Quality Windows completed my installation on time and did a great job at keeping the areas clean of debris. The Windows look great. Ill use this company again in the future.
Very unprofessional. I had this company replace a window and 2 screens. While they were out, I had them look at another problems with the windows dropping their balance bars. I was told the fix was to installed spacer blocks. So I had them order them and had the tech come back to install them. After 2 months 2 windows were doing the same thing. It took 3 weeks of back and forth calls to have them send a tech out. This was a five minute job and they charged me another $75.00 to have him go out and fix the problem. What a waste of 3 weeks of my time. Back and forth phone calls. Put on hold, checking with manager, someone will call you back, ETC. DO NOT USE THIS COMPANY FOR PIECE OF MIND! There are other window and door companies in this area, I wish I had not used this company as they are a ripped off, but I will never use them again.
I purchased a shower door bottom sweep for 1/2 thick glass. When I went home and tried to slide it on it wouldnt fit. I measured the width of the inside of the sweep and it was not 1/2. The outside measurement was 1/2. I took the sweep back to Quality Windows and after seeing the receipt saying the sweep was for 1/2 thick glass, they cut a new sweep. I was able to put on shower door in 1 minute.
Erick, the owner of Quality Windows and staff are pros at what they do. From design elements to repairs they are quick and efficient. I have referred many of my friends and clients to them. If you need inspiration, see their new showroom!Their products are top of the line but with affordable pricing.
Had a problem with my original sliding door that was installed but Eric the owner took charge personally and got things taken care quickly. My sliders look great and my pet door is fabulous. Its cut into the glass with a clear flap with no obstruction of my viewCouldnt be happier
I recently got new bypass/sliding shower doors from Quality Windows. The installers did a great job at removing my old shower and the new shower really made my bathroom look fresh and new. After showering, I simply use a small squeegee to maintain the glass and it still looks new. I would recommend Quality Windows to any one who wants fast installation and friendly service!!!!!!
I live in Hueneme Bay and had new Milgard windows and patio door installed by Quality Windows 7 years ago. They all still work like a charm and look as nice as the day they were installed. All my neighbors always comment about how nice they look, so I am happy to refer them to Quality Windows at any time. I remember the installers were all so friendly and cleaned up after themselves. I am very satisfied with the Windows and the service they provided.
Prompt and quality services.
They have a beautiful employee who works there...and is so friendly! Id go there to buy stuff....even if I didnt need it😉
Hard to find parts for old windows and screen patio doors this is the place. Oh and lets not forget beautiful new doors and windows in their show room
They are the best in Ventura county. The customer service and the quality of work is top notch!!!!
Joseph came and fixed my shower door and now it works very well!
Quality Windows and Doors installed a custom mirror in a sailboat door for me. They did the job overnight, the fit was perfect, and the price reasonable.
My first experience with Quality Windows was for vinyl Milgard windows and a sliding glass patio door. I am a do-it-yourself er and did product and price comparisons with other local window/glass & door shops as well as the big box stores and I found the staff here at Quality Windows to be very knowledgeable, helpful and friendly even when I called them constantly for advice in the do-it-yourself installation of my purchase.My second experience with Quality Windows was for a custom entry door and hardware that I had them install because of the beauty of the door, I did not want to ruin it.And finally, my third experience was for a 84 inch full enclosure glass shower which they installed. I get lots of compliments on the products Ive purchased from Quality Glass and everyone wants to know where I got them and who installed them, and I have no problem telling them; Quality Glass in Oxnard is where I found the best prices, products and service. I AM VERY HAPPY!
We had several screen doors replaced by Quality windows. They are very professional, courteous and provided us great service.
Overpriced
Great pro shop
They are very nice