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Diamond Depot
Colonnade Shopping Center, 1225 Snow St Suite 18, Oxford, AL 36203, United States
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Diamond Depot
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Mo
Review №1

Amazing friendly service! Make you feel like family! My wedding set was a family heirloom custom made and since the birth of my son I wasn’t able to wear both my solitaire and my band together. So I finally brought it in the see if it could be resized and it could! Very affordable, quickly done had my rings back in 6 days! They fit perfectly now and you can’t even see where they were sized! I absolutely love them!

Ty
Review №2

Absolutely a pleasure to come here. Awesome staff, affordable prices and easy financing. Highly recommend you pay them a visit for all your jewelry needs.

Ja
Review №3

I went to store after store searching for the perfect engagement ring and it wasnt fun! I finally found myself at Diamond Depot and Im so glad I did. They have outstanding staff, top notch quality, and wonderful prices. They made it fun and easy for a guy! The whole experience was just awesome. I highly recommend them.

Tr
Review №4

Terry, Lisa, and Amanda have all been very helpful in the process of selecting the perfect ring! They custom made the band to fit desired specifications, sent the CAD drawing for prior approval, openly and promptly communicated, and all the while at an amazing price point. Would highly recommend going to see them.

Vi
Review №5

Everyone very very nice & helpful did exactly what we needed and we will recommend Diamond Depot to everyone that needs a Diamond thanksfor everthing

sc
Review №6

Highly recommend Diamond Depot. Very friendly and knowledgeable staff. The craftsmanship on the custom ring I purchased was above and beyond what I imagined. Will definitely be back to to business with Terry an Lisa !

Ra
Review №7

Terry and Lisa are awesome! There aren’t enough stars to rate their customer service and the quality of their products! We love them! Go see them!

Ta
Review №8

Very pleasant experience. Top notch A-1. We just went in to browse, we explained our budget to the sales person. She helped us pick out the perfect set of rings for me and we left with them that day. She really made the process fun, calm, and quick. I 100% recommend Diam Depot in Oxford, Alabama. So glad we chose this as our ring headquarters.

Ch
Review №9

In a time when so much is changing, its good to know there are people that still value the authenticity and the importance of good service. I went in with an idea of purchasing a ring for my husband, but that was it ☺️ Lisa, the owner, really extended her expertise and listened to me describe my likes and his dislikes. She was very informative and just plain NICE and PATIENT WITH ME. I left feeling confident in my choice of purchase, but also feeling as though I was more than just another customer. Definitely will be referring others and will be doing more business with them.

Ja
Review №10

Terry and Lisa at Diamond Depot are awesome. They are knowledgeable and friendly and their service and prices are unbeatable.

Ma
Review №11

I highly recommend Diamond Depot to anyone looking for jewelry. They are the kindest in the business and never pressure you to buy a thing. A great variety of jewelry and wonderful prices. We will never shop for jewelry anywhere else. I have gotten beautiful jewelry from them but the amazing customer service keeps me wanting to come back.

Ka
Review №12

I highly recommend them!! Ordered a custom ring for my husband for our anniversary and it was finished 2 weeks before our anniversary AND the ring was EXACTLY what we asked for, down to a T! 😁😁 We will definitely be going back!

Fu
Review №13

My experience began with Diamond Depot in 2017 when I chose my wife’s ring we have since stopped by the store many times. Last year we had to have her ring and bands removed due to pregnancy and damaged our rings in process! Diamond depot helped us create a whole new setting this year and it did not disappoint! Huge shout out to these guys for always coming through with the best service that we could ask for!If you’re in the market these guys are here to help with many types of jewelry for your special someone!

Sa
Review №14

I can see why they have so many 5 star reviews! If i could give it more stars, I would!!!Diamond Depot of Oxford has AMAZING customer service & TOP NOTCH QUALITY craftsmanship! The center diamond fell out of my engagement ring/ wedding ring set & I was devastated! I took it to them for repair & am ESTONISHED at the results! They made my 17 year old ring look like BRAND NEW! I seriously can not even begin to properly covey how happy they have made me! HIGHLY RECOMMENDED!!!!!! 5 STARS!!! 2 THUMBS UP!!! A+++++!!!

Ha
Review №15

Absolutely love Oxford Diamond Depot! The pieces they have are beautiful and well priced. Excellent customer service and the salesperson, Amanda, is the best!

Ha
Review №16

A five star review doesn’t even do Diamond Depot justice! Amanda, Lisa, and Terry are amazing people and I loved doing business with them. The prices are great and the customer service was beyond amazing! They made us feel like family! We will be lifelong customers now and I can’t thank y’all enough for everything!

La
Review №17

Amanda helped me with every question I had and helped find a beautiful ring. Very great experience and I would recommend anyone to go see them at Diamond Depot.

Je
Review №18

Highly recommend Diamond Depot! They are super friendly and easy to work with. Most recently, I had an issue with the band of my wedding ring. They fixed it right up, cleaned it and polished it and it looks stunning! Just as pretty as the day my husband bought it!

RO
Review №19

Everyone there is friendly and helpful. If they do not have what you want in the store, they will do their best to find it for you. I use diamond depot for all of my repairs. I totally trust them.

Ca
Review №20

Diamond Depot helped my fiancé create a custom ring that is absolutely stunning! They did an amazing job of making everything easy and special for us. Can’t wait to go back to pick out the wedding band!

We
Review №21

Great place to buy any jewelry! Great staff and great prices! Always friendly and helpful with whatever you need! 10/10

Me
Review №22

My husband purchased my engagement ring at Diamond Depot after we had looked at many other jewelry stores, including the big names in the business. The quality and value we found at Diamond Depot couldn’t be beat anywhere else. We also fell in love with the people. Even now, 7 years later, they know us when we walk in. We have sent family and friends to do business with them as well. Sweet, Christian people offering a beautiful selection at great prices.

An
Review №23

Great place great customer service always take exceptional care of me

Mi
Review №24

Amazing customer service! Super helpful and friendly!

We
Review №25

Great store and very friendly. They took care of all of my needs in a very timely manner.

Jo
Review №26

I used them to get a ring appraisal and they were fantastic! Very friendly staff and made sure I got the best price available. They have a great jewelry selection with beautiful diamonds and gems. I definitely recommend for any jewelry needs.

Co
Review №27

I would ABSOLUTELY recommend Diamond Depot to anyone! They are super friendly and have great customer service!

Ra
Review №28

Extremely friendly & knowledgeable! Great prices! I will definitely shop here again.

An
Review №29

Friendly service and exceptional valueWe purchased an heirloom piece and I am so very happy with it!

Ra
Review №30

My twin daughters passed away prematurely and I wanted another band made with their birthstone. Terry made it happen and it turned out perfect!

St
Review №31

Amazing customer service and even better selection! I’ll never use anyone else for my jewelry needs!! 10/10 recommends!!!

Da
Review №32

Diamond Depot is the place to go for your Jewelry needs. I first went to them in 2009 when I was shopping for my wifes engagement ring and we have not used anyone else since then.

Ru
Review №33

Im very pleased with Diamond Depot in every way. Excellent job on my jewelry and staff were friendly and helpful. Ill definitely be using them from now on and highly recommend everyone to go there.

St
Review №34

Diamond Depot can make a ladys dream come true. A wonder selection of beautiful jewelry. Amanda and Lisa make you feel at home shopping with them and will spend as much time with you picking out the right piece. I broke my right and thought it was unremarkable, Terry worked his magic and fixed it to perfection!!! Thanks you guys!!!

Wa
Review №35

I’ve had two rings that had not only monetary value but tremendous sentimental value repaired and the work was flawless and reasonably priced. Highly recommend this jeweler.

Ch
Review №36

Exceptional customer service! Even stayed open after closing hours to let us shop! Thanks there’s no piece of jewelry more precious than wedding rings !

Co
Review №37

Wonderful service. Felt welcomed as soon as I walked in the door. Will very much so recommend.

Ti
Review №38

Id def recommend this place. Very helpful in my hubby and I getting the set we like.

Er
Review №39

Top notch service. Answered every question and were patient while looking around. Would recommend to anyone in search of jewelry!

De
Review №40

Wonderful friendly staff and service is excellent!!! Highly recommend!

Yu
Review №41

Great place to buy diamonds with a very high quality. Amanda is very polite, respectful, sweet and understand perfectly all her customers needs. Absolutely a jewelry to come back.

RO
Review №42

Again my experience with Diamond Depot was a wonderful buying experience. Especially Amanda, and the rest of the personnel was very concerned about showing me every option to meet my need. My wife and I recommend Diamond Depot to our friends and family. Diamond Depot is always our first choice to locate what we are looking for!

Er
Review №43

Couldn’t be happier about my experience at Diamond Depot. Everyone was so helpful and kind. I really felt like they cared about me having a good experience while picking out an engagement ring. Both my brother and my cousin also got their ring there, and they also had great experiences. Great service and great people!

Le
Review №44

Amanda at the front was so nice and helpful. Fast repairs and fair price. Satisfied customer.

Da
Review №45

Went in and immediately felt welcomed!! Both employees took time to help me find a unique gift for a unique person!! Will keep them in mind for future purchases. Found out they also they do in store jewelry repair never send out anything so no chances of my jewelry getting lost 😊

Pa
Review №46

To say that I know nothing about jewelry is an understatement. So obviously I was intimidated when I started my search for an engagement ring. My coworker suggested me to go look at Dimond Depot. I had shopped around at several stores up to that point. After meeting with Amanda I immediately knew that they had my business. The ring I chose was not typical but that made no difference. After searching for the right stone for a few weeks they brought in a beautiful emerald. I was blown away. Not only did they find such a high quality stone. They had it set and sold to me at an incredible price. Everyone I came in contact with at the store was happy to be there and that took all the stress out of the process for me. I cant recommend them enough. Dimond Depot in Oxford is the best place to buy jewelry hands down.

Wi
Review №47

Very nice, helpful and patient. Took a lot of extra time to help us find what we wanted.

To
Review №48

The help with my selection was very appreciated. Was not sure what I was looking for but it was like you could read my mind. Thank you so much for your patience with me and your excellent help. I will be recommending you guys. Again thank you

Cl
Review №49

I love going to Diamond Depot, I have had a ring made, jewelry repaired and they have the items repaired quickly. The staff are awesome. They treat you like family. Would not go anywhere else for my jewelry needs.Merry Christmas.

Do
Review №50

I absolutely love Diamond Depot. They turned a wedding band into a heart for my granddaughter. They did an amazing job.They are very friendly and helpful. I will definitely continue to do business with them

Da
Review №51

Everyone at Diamond Depot was amazing. Its obvious they love what they do and also really care about their customers. Give them a try. You wont regret it.

Ph
Review №52

Awesome experience! Great selection and pricing! I’m typically not a “first stop” buyer but after a few minutes with Amanda and finding the perfect ring we knew we were ready!

Br
Review №53

Such great customer service and they have more options than you would expect!

De
Review №54

Absolutely love Diamond Depot. I have bought jewelry through the years, had repairs done for myself & family members & they have always done a great job. Just picked up a necklace they repaired for my Mom & it is so beautiful! They repaired & cleaned it & it looks brand new. They have a great supply of items to choose from & such great quality. Also very reasonable prices. I would recommend them to anyone!

Sa
Review №55

Everyone at Diamond Depot was super helpful and knowledgeable. They completed a ring appraisal for me in a week and at a very reasonable price. The timing and pricing were the best I found in the area! Overall, they created a good experience and I would definitely be a return customer for an appraisal or purchase.

Wi
Review №56

Great place, thank you Amanda. I live in South Carolina but this is still my go to Jewelry Store. Great selection, price and always helpful finding just the perfect gift for my wonderful wife.

Ha
Review №57

Very helpful and pricing very reasonable.

Ri
Review №58

I went in Diamond Depot with my wife and daughter for my daughter to look for her an engagement ring. Amanda and Terry were so very friendly and helpful!! My daughter found the ring of her dreams and so did my wife!!! They have beautiful rings at fabulous prices!!! They both make you feel like family and we never felt rushed nor were they pushy! If you want their opinion theyll give it to you but the decision is ultimately yours! When you have a set budget they dont try to get you to go over just to make more money! They actually try to help you get the ring you really want and are truly there for your every need!!! Thanks and God Bless both Terry and Amanda, their families, and The Diamond Depot business!!!!!!!

ke
Review №59

Absolutely amazing people. You couldn’t ask for better help. Never going anywhere else for jewelry.

Ma
Review №60

They had exactly what we was looking for and a great deal on it. Amanda did a great job as well, it has been a very smooth experience every time we have needed them. Thanks again Terry and Amanda y’all guys are great!

Ty
Review №61

My ring looks better than the day I bought it. Friendly staff will use them again

Lu
Review №62

Amanda is great!!! She was so helpful and patient with us as we found the perfect anniversary band to compliment my wedding rings for our 1 year anniversary! Thanks Amanda!!!

Ro
Review №63

Very pleasant. They went out of there way answering all questions and trying to get what I was looking for. Will be doing more business with them in the future without hesitation

Ad
Review №64

Amanda Britton was absolutely wonderful at helping us choose the perfect rings for the best price. She was so welcoming, we never felt rushed or pressured. Prices are very reasonable. We will definitely choose Diamond Depot for all of our future jewelry needs.

Br
Review №65

Terry, Lisa and Amanda are the best. Why anyone would go anywhere else for their fine jewelry would be hard for me to understand .This is just one of several times Ive brought or had repairs done. So happy with my purchase.

Ka
Review №66

I had bent my ring (knocked it on something lol) and came here to get it fixed. They did a great job! Can’t even tell I had bent it! I was quoted a week on when I’d get my ring back and I got it back in 6 days! Friendly staff! Will definitely come back to look for my wedding band!

Ly
Review №67

Great repair work! I love my beautiful ring.

Sh
Review №68

Amanda was very helpful and knowledgeable about what she was doing. They went out of there way to help me find what I was looking g for. Very friendly place of business I will be back. Thanks guys for your help!

Ch
Review №69

You can’t ask for a better sales and service experience. A friendly and knowledgeable staff, excellent selection, and more than reasonable prices make this the only place I’ll visit for all things jewelry.

Br
Review №70

Not only is the customer service top notch, but so is their services. Between the jeweler, their services, and their premier products that can be amazingly customized; they are heads above the rest. I sought out after the best and I got it with Diamond Depot of Oxford, AL. THE BEST!!!

Da
Review №71

Great service, friendly people, prompt work all the time. I take all my work to them.

Sa
Review №72

I love this store. Best shopping experience youll ever have. Beautiful diamonds and gem stones. Unique styled settings you wont see anywhere else. Check it out for yourself!

kr
Review №73

Great Customer Service!

la
Review №74

Love this store. Great customer service and positive atmosphere.

Ed
Review №75

This place is great awesome costumer service they will help you out in every way pricing and financial even after the sale I have bought my wifes wedding rings and my family buys all our jewelry needs here thanks Diamond Depot.

Gl
Review №76

I have made a couple of purchases at Diamond Depot and both have been very positive. The staff there are great and very professional, very helpful and knowledgeable of the questions I had. They were on time with my purchases and sizing, treated me very well. I will buy from them again and would like to Thank Amanda for all she did to make my purchases great. The whole staff at Diamond Depot are great and would recommend them for your jewelry needs.Glenn Davis

Da
Review №77

Very nice people and very knowledgeable. I would highly recommend them for all your jewelry needs.

Ke
Review №78

I was so blessed to find Diamond Depot. I originally went in with some family members looking at engagement rings and Amanda stated that they could do sizing for the engagement ring they liked if it didnt fit. I had a ring I got for our 2nd Anniversary that had gotten to small.Several other Jewelers told me it could not be sized. So it sat in a special case hoping one day it would fit. When I spoke to Amanda she said she thought they would be able to size it. Just bring it in and they would see. I found out that the reason my ring didnt fit was because I was sold the wrong size. Amanda sized the ring, sized my finger and checked to make sure none of the stones were missing. She was so polite and professional. I felt so comfortable with them I even gave them my engagement and wedding ring to be cleaned. Amanda did the same thing checked to make sure I wasnt missing stones or had loose stones. I got my rings back today and I am so happy with them. Diamond Depot is definitely wheres all my jewelry will go in the future. And I already have my eyes on my next Anniversary present. Thank you Diamond Depot for doing such a spectacular job on my rings!! Thank you Amanda for making my experience easy and fun.

St
Review №79

Diamond Depot is THE place to go!. They have such a great selection. And they are so helpful, patient & friendly. We are extremely pleased with our purchase!

da
Review №80

Great people and great service. They were very helpful throughout the entire process

Sa
Review №81

We love diamond depot! Everyone is so friendly and personable. There prices are great and they do a wonderful job with repairs. Great people, we love doing business with them!

ja
Review №82

The staff was very nice and informative. They were straightforward with expectations and were very helpful through the process.

Bi
Review №83

They have great service and can do anything you can think of to customize your order and repair even the hardest repair if you think it’s unrepairable take it to them

Bl
Review №84

This is definitely a 5 star business! Owners were very helpful and honest. I was very impressed with their customer service and the quality of their merchandise. Will definitely go back.

Be
Review №85

Diamond Depot is the best! Ive been shopping with them as well as repairs and they do a top notch job! I designed one of my rings with their help and it is a beautiful ring! Of course Amanda, Lisa & Terry are the best and Im blessed to call them my friends! Thank you for all yall do! 💍💍💍

Pa
Review №86

Diamond Depot is the best! Greatest customer service and the best place to shop for jewelry!!!

Fr
Review №87

Terry, Lisa, and Amanda are the best in the jewelry business! This is a family owned and run store, not one of those chain operations, their services are handled in warm, family like way, not like the chain stores. They offer custom made, one of a kind pieces, excellent repair services onsite, and wide selection of new and previously loved pieces at great prices.

Jo
Review №88

I brought my watch in to get a new battery. The customer service was friendly, but they were unable to complete the service due to “not having a piece to close the back.” Since it was a “high end” watch, they needed to send it to a company for 2 weeks + $20. Didn’t seem right so I decline and they didn’t charge me for the new battery they gave me. I left with a bag full of watch parts. Later, I realized the gasket was damaged, I was missing parts, and with a battery that doesn’t work. This watch is a standard Tissot, and doesn’t need “special” parts to change out batteries. I will send my business elsewhere.

Ke
Review №89

The entire experience of creating my custom wedding at Diamond Depot was incredible and stress free! They took the time to talk me through the different options and paid close attention to detail. They also kept me updated during the process of creating my custom band. The end result was AMAZING with perfect matching of details to my engagement ring. Creating a custom ring with Diamond Depot was less expensive than buying from a chain jeweler and I got exactly what I wanted! I truly can’t compliment them enough.

Ca
Review №90

Great folks that are knowledgeable and helpful. Excellent customer service!

Br
Review №91

Picked out the most beautiful engagement ring and Diamond Depot made it happen! Took it back today to have the 3 bands sodered together and they were able to get it done in a few hours. Very helpful and professional!

Ti
Review №92

Everything was done in a very professional manner and was a very kind and friendly service, will definitely use many more times!!!!!

Li
Review №93

Very friendly down to earth folks. Really enjoyed being there. My husband bought me a beautiful pair of earrings. Im sorry I forgot her name but Im pretty sure she was the owner, but she was awesome. Thanks you guys and Merry CHRISTmas. 😊❤️🎄

Ka
Review №94

The people there are always nice and courteous. Personal service at its very best. The staff and owners are always there to walk you through your purchase from beginning to end. They will have my business for a long time.

Ma
Review №95

Diamond Direct always does such a great job cleaning and repairing my jewelry! They helped my husband pick out the perfect ring for me about 3 years ago and we have not stop going back. Thank you! Such sweet staff.

Da
Review №96

Amanda is great. Her customer service is the greatest. She’s very understanding and extremely helpful. She made it so easy for my fiancé and I to pick out our wedding rings. I will not shop and other jewelry store from now on. I highly recommend Diamond Depot for all your jewelry needs. Repairs are done on site. Can’t wait to shop there again.

An
Review №97

When I thought all hope was lost on finding a simple thin sterling silver band in my size, Diamond Depot made it happen at half the price the competitors were quoting and was able to overnight it to make sure I had it in time! They have made my special day that much better by making it happen! Thank you to the wonderful ladies who ordered it and congratulated me when I picked it up!

Mi
Review №98

Absolutely best experience I’ve ever had with jewelry. They are so helpful and know they’re stones. They have the best prices around. I highly recommend this place if you are in the market for any kind of jewelry. I would give them 10 stars if I could.

Ja
Review №99

Great place luv the people that work there

Al
Review №100

The Diamond Depot is hands down the best jewelry store I have dealt with!! It’s a no pressure atmosphere that I absolutely love! Amanda is so friendly and knowledgeable about all the products in the store! She makes you feel welcome! I love the fact that I can browse without feeling pressured to buy anything or open up a store credit card! This has been my to go to jewelry store for 2 years and I will continue to use them forever!!! You will not be disappointed with anything about this store! If they don’t have what you’re looking for they can get it or custom make it! Always happy with the quality of products and service I receive from the diamond depot!

Information
21 Photos
100 Comments
5 Rating
  • Address:Colonnade Shopping Center, 1225 Snow St Suite 18, Oxford, AL 36203, United States
  • Site:http://oxforddiamonddepot.com/
  • Phone:+1 256-365-2087
Categories
  • Gold dealer
  • Diamond buyer
  • Diamond dealer
  • Jeweler
  • Goldsmith
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry repair service
  • Jewelry store
Working hours
  • Monday:10AM–5:30PM
  • Tuesday:10AM–5:30PM
  • Wednesday:10AM–5:30PM
  • Thursday:10AM–5:30PM
  • Friday:10AM–5:30PM
  • Saturday:12–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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